The business owner sent someone promptly to my house that I was selling to evaluate the hvac system. The person who came did an astounding detailed and thorough evaluation of the system. Their plan targeted only what needed to be done and was offered at an excellent price. I couldn’t have been more pleased. Unfortunately, they did not do the work prior to sale as the buyer wanted to close early and decided to do the work after sale. Cindy, the business owner, was incredibly knowledgeable, willing to take a lot of time to explain things to me, and was an absolute pleasure to work with. I highly recommend this business.
We had issues of cooling and heating our master bedroom. Mark did an assessment and Justin, Mike, and Mark replaced our old duct work that they could get to. We have a 47 year old two-story house. The master bedroom is now cool or heated. We can actually feel air blowing out the registers. Thanks to all!!!!
Fast turn around times and great service. Were able to replace blower day they came to service. Have awesome maintenance program for HVAC. Friendliest staff.
Those people who work for Wards are absolutely wonderful and professional. They are prompt, delightful, professional and knowledgeable. Without exception they go beyond what would be required. They are compassionate and love their customers. They are a blessing in my life!
I have been WARDS Mechanical Customer for 20 years. They are the BEST. I will give you specifics. When my air went out about 5 years ago, my Home Warranty connected me with another Contractor. It was over 95 degrees and two days passed with NO word from that other Contractor. I called Ward Mechanical, they came THE SAME DAY! TODAY MIKE came in and repaired my heat in NO TIME FLAT. ALSO, he was FRIENDLY, KNOWLEDGEABLE and COURTEOUS!
Have been using them for a couple years now and their maintenance plan annually is priced fairly and the technicians are always pleasant and detailed with their explanations after their maintenance services.
Ward Mechanical has always treated us amazing. Their staff has always repaired our AC units perfectly while treating us like family. They are beyond an amazing company to work with. It’s really great to be treated like a person and not a job or number. They are incredible and really care about their customers!
We have not had any service done to our units yet, but our home warranty company sent Ward Mechanical to us for an issue with air flow and condensation. They were very quick to get us on their schedule, we were seen within 24 hours. The office staff that scheduled the appointment was very nice and helpful. The tech that came out was very professional and thorough. He answered all of our questions and addressed all of our concerns. We will be working with this company in the future to service our A/C unit and we would recommend them to all our friends and family. Great company!
Employees are very respectful and nice. They are very dedicated to accommodating the customer. Great company.
Excellent service, great workmanship,very professional. The contractor was very knowledgeable and very skillful and kind. Great work!!!!
We are very satisfied with the service we received from Ward Mechanical for a variety of reasons. For starters, Ward Mechanical provides professional courteous service. They were on time as scheduled. They took care to not damage anything in our home. They answered all our questions. The job was completed in the allotted timeframe. This job was replacing the air handler in the attic so it was pretty involved.
I have been using Ward Mechanical for nearly 10 years. They are always very professional and try to resolve the problem as quickly and efficiently as possible. The staff is always friendly and polite. They also have strict protocol for COVID-19 safety. I would recommend Ward Mechanical to anyone needing air conditioner and/or heat repair/install services.
Very knowledgeable and professional! Highly recommend Ward mechanical and Justin!
Wonderful men did the work in a timely manner. And cleaned up there mess after they were finished. And left me in the Wonderful air conditioning. Thanks Charlotte
I have used this company through 3 different houses over 20+ years. Always jumps on whatever issue I may be having. Excellent maintenance program. Very knowledgable. Worked with home warranty company to get my needs met in my new house when the a/c failed.
Mark was extremely friendly and went straight to work. Took pictures of what the problem was and showed me bad part after he changed it. He also explained what had happen.This is the second time we have used your service and are very satisfied especially being a weekend.
Ive been using this company for HVAC maintenance for many years. Would and have highly recommended their services to family and friends. Typically you see the same techs over and over however a new guy came this time and he was very professional. Delivered on what was promised.
Adam came out and arrived on time, he quickly diagnosed the problem with a blower motor and I got the problem fixed. Adam was very professional and very easy to work with.
My family and I have used Ward Mechanical for HVAC repairs and maintenance for many years now. They are always professional and efficient in their work and their maintenance schedules have helped to keep even some older systems running at their best for years after we otherwise might have had to replace them. I recommend Ward Mechanical to anyone who needs a great quality HVAC installation, repair, maintenance, and support team!
Great service. Explained everything completely. Highly recommend.
I received an email from y’all when Adam was on his way very friendly and very knowledgeable it what’s a thermostat that went bad he replaced it it was a pleasure doing business with y’all.Thank youUrsula Rodney
Kenneth always does an A1 job. Today he did our fall maintenance and also completely cleaned the blower. The ac was fresh and clean ..air smelled great! Heater working perfectly now and ready for fall/winter. Also had new assistant Rachel who was helpful and pleasant as well. My husband and I are very happy with Ward Mech.
Ward Mechanical Contractors gave us excellent, professional service! We were concerned about air-conditioning work being done in our home, especially since we are elderly, with health issues. They assured us that they would use PPE and perform the extra disinfecting of materials that we requested, and they made good on their promise. When entering our home, they wore a mask, gloves, and boot covers. Compared to other companies who have done work in our home, the Ward team took into consideration improvement of our system through ductwork replacement. In short, they did an awesome job! A big Thank You to everyone involved!
Our A/C was struggling and needed cleaning. Justin came out and cleaned our unit and got us in working order in no time.
Great work, fair prices, and good people what more can you ask for.
Kenneth was a very pleasant person as well as Racheal. He worked steady had my AC up an running in a short time. He even had a solution to the problem I was having. Happy I called Ward Mechanical. Hope all their employees are as nice as Kenneth
We are very pleased with the service provided.
The technician was very polite and he provided a good explanation of the observations during his evaluation. I would definitely recommend Ward Mechanical Contractors to others in need of HVAC services.
Im still a Ward Mechanical customer after many years. Mike just did our bi-annual maintenance. He was very courteous, professional, did not leave a mess and was on time. I will say it again... Ward has earned a customer for life. Wonderful people to work with.
Mr Kennith arrived shortly after the text notification. He explains what he would be doing and the work was completed in a timely manner.
Always on time,doing quality work, while providing outstanding customer service. Kenneth is a fine representative of Ward Mechanical.
Techs performance a maintenance on our air conditioner. Our A/C is now cooling great! Looking forward to lower utility bills. Great service!
Excellent service. Kenneth sepulveda and rachel white !! Great team! Fast, courteous, friendly!!
We have used this company for over 10 yrs...very honest and quality work.
I can’t express how great this company is! Very reasonable prices, super friendly and knowledgeable staff, and great service plans available.
Great company. Good service personnel, prompt responses and never leaves me questioning a charge. Highly recommended.
Great service as usual. Techs are always very nice and informative. Someone always shows up quickly when we call.
Awesome Service! I would recommend Wards to everybody, I stand by them one million percent! They are truly Professional, Trustworthy,Loyal, and Kind ! Thank You!
Excellent service. Background in plumbing was helpful for our problem.
Called out company to fix an ac where the outside fan motor had gone out. They were finished in 45 minutes. They had to replace a fan capacitor. (5mfd 440/370) They sell these capacitors at retail costs of $8.50 on Amazon. but they charged me $101.00 dollars, They also charged me the 79.95 trip charge, so the cost for the capacitior didnt include labor. That was a charge for the part. A mark up of 1200%. Thats wrong and when I brought it to their attention later, nothing. No response.
The technicians were on time and very efficient and professional.
I love Ward Mechanical!!!
Nice people. Great service!
Great pricing