Derek identified issues we were having with our AC unit and worked until it was fixed. Parts were not available locally but that didn’t stop him from getting the job done. Very professional and friendly and knowledgeable. I would highly recommend using capital City Maintenance
The answer to my review by this company is a bald face lie! There has never been cat urine on top of my dryer when a technician was here. Another lie from the technician. There was a litter box I had pulled out of the laundry room. My home does not have feces anywhere except in the litter box. I had just loss 2 cats to cancer and one had urinated in a couple of places. That was cleaned up. Also, another technician came to look at the dryer. I asked him if he had any complaints about my home. His answer was NO! In fact over the past 4 years several technicians have entered my home sent by American Home Shield and NO complaints about my home. No be honest Capital City Maintenance you were angry because I told American Home Shield how rude your technician was all 3 trips he made to my home and could they please send someone else to my home. Your technician was rude and showed no initiative to fix my dryer! Instead he treated me like I had no idea what I was talking about. I had notes and told him the exact times I was running the dryer and the clothes were still not drying. I had to request a new control board. I am quite sure your tech has been in less clean homes than mine. NO PERSON including any technicians or family or friends have ever complained about my home!! No the issue is your technician was incompetent. If he was competent he would not have needed help to install the control board and it would not have taken two techs over an hour to do that job. Your technician never even voiced he understood what I was explaining to him. This company was contacted through American Homeshield to come to my home to repair my dryer. Tech came out three times. First time he did go up into the attic and told me the vent from the attic floor to roof needed cleaning. I had that done and maybe 3/4 cup (at the most)of lint was removed. Dryer still not drying. Same tech out a second time. He really did not say much. I asked could it be the control board since dryer would not shut off and the time would read out 23 minutes and stay on 23 minutes for over 45 minutes. He ordered control panel, came out today to change it. Dryer still not working - still not drying clothes after three trips. I call American Home Shield reporting dryer still not working. Representative calls Capital City Maintenance to schedule a senior technician to come out to look at the dryer. Then I am told that Capital City Maintenance refuses to come back to my home. Their technician was never treated rude on any of the times he was at my home or when he called. They refuse to give a reason why. Their technician obviously has no idea what is wrong with my dryer. This is a company to be avoided.
Thank goodness I had a Home Warranty policy when one of my 2 AC units stopped functioning in August! The service folks were timely in keeping the 2 appointments required, also very professional and pleasant in their work under challenging circumstances in a VERY hot attic. I would call them for future HVAC issues.
Derek was great at identifying my issue and assuring me that he would get the parts ordered and installed as soon as possible. The courtesy calls were definitely a plus to accommodate my work. Great service!
Trustworthy, professional, and knowledgeable!! We WILL call Capital City Maintenance again; and request Derek and Dylan. We received a dooms day report regarding our 20 year old unit from another company. They gave us an extreme estimate to refill the leaking freon to get us through. Capital City repaired system for a fraction.
The maintenance people showed up promptly between the scheduled time. They walked me through what was needed to be fixed and repaired the issues. They were efficient and thorough! Even gave tips about routine maintenance.
Quick to respond to service call! Very informative on maintenance for AC. Very professional. Will definitely be a returning customer!
This is truly the best repair company I’ve ever had in my home. From start to finish every time. Five Stars!
Very professional and on time! They were quick to come out and get our problem with our A/C fixed and did a great job explaining what was done. We will be using them for all of our A/C needs from now on.
My heater stopped working & they responded quickly. The part took a while ( not on their part) but as soon as it was shipped in they came back to install
They were on time and did s fantastic job of evaluating my air conditioning and checking the freon levels to keep the units running properly.
Quick response and repair and service handled very professionally.
Capital City Maintenance is a very professional organization. I have use them on two separate occasions and will call them again. They were prompt, professional and through.
Great service fast and reliable. Has my AC working its best!
Great experience with this company. They were referred to me by a friend. However, prior to calling Capital City Maintenance, Id called another local company & the technician advised the coil in the attic needed cleaning as did the condensing unit, plus, it was low on freon. He charged me just over $400. As an afterthought, I asked him about being low on freon & he told me it just happens. The freon charge lasted less than a week. I called that company again & was told it must have a leak. He explained it would cost another service call & leak detection fee plus freon AGAIN. I declined his services. Now, Ill move on to Capital City Maintenance. I set my appt between 1:00&5:00pm on a Tuesday. The technician arrived at 2:00. At first I told him nothing about the repair a week earlier. He commented on the condenser being clean & informed me it was low on freon. He felt around on the copper tubes, etc & asked if he could look at the indoor unit. Since it was 80 degrees inside & pushing 100 outside, I figured it must be at least 130 in my attic. So I briefed him on the other companys findings. He said he still needed to check the upstairs unit. About 20 minutes later, drenched, he reported that he was certain there was a leak in the coil. Hed taken a picture of the model number & of the coil itself. He said he could add freon again, but it wouldnt last any longer than before. He said he would go ahead with the leak check & if I used their company for repair (not advised due to age) or replacement, the fee would be credited, as would the service call. Leak check confirmed his diagnosis. The business owner called me within a couple of hours & gave me options; repair vs replacement, entire system replacement etc. I chose the entire system because of newer more eco friendly freon and age of my system. His crew was at my house Thursday morning @ 8:00 & were gone by 11:00am. Done! Wonderfully cold air in my house. Thats been about a month ago. No problems since & the owner even called to check on everything. I called them again for a dishwasher repair last week. Exceptional service! They are now my go-to for air, heat AND appliances.
I called Capital City Maintenance in April and set up an appointment to come to my house and fix my refridgerator. They showed up charged $90 for coming took a pic of my fridge and charged me $800 for the parts. They said they would call me when the parts came in. I asked repeatedly if it would be with in a month time frame due to a family get together at my house. They assured me it would. At the end of 3 weeks I called and was told the parts would not be in on time for the event. I enquired about getting my money back and was told I would be charged a large re-stocking fee. I decided to just get the parts and let them fix it. It has now been 3 months and they never have called me. I called them and found out the parts were sitting in there warehouse and they werent sure why no one had called to schedule the service appt. So they showed up and said they didnt have all the parts that they needed and we would have to pay more for the parts that were needed and have to wait for them to come in again. All I can say is that Im a business owner and I would be out of business if I dealt with customers like this.
Very. Satisfied
Did a great job.
Quick, efficient, Super job, very knowledgeable