I have used this shop for several years. I trust that they will do the needed repairs right the first time. It is obvious that they enjoy what they do.

People are friendly, but I took my vehicle there and no one would tell me the price of the oil change and tire rotation, but I just assumed it would be less than my dealer. Well I get there to pick up my car and I paid almost twice as much as I was used to paying at Crown, and so I even called Crown to make sure they were using the same synthetic oil. So not only does the dealer beat the price I also get a free lift to and from work when the job is being completed. Nice folks, but I feel like I got ripped off...never have I paid over $60 for an oil change before and this time it was $109.

Nice people. They do Quality work!

EXCELLENT WORK & SERVICE!Recommended 100%Thanks so much for your help and being a Community Service!

Excellent, quick service. I came for the reputation, Ill come back because they lived up to their reputation AND so I can play with their sweet dogs again! Thanks 💜

Great over all services! They do excellent repair work

Always satisfied with their service

I had an issue with my vehicle less than a week before a trip to Colorado. They managed to get the part I needed and squeezed me into their busy schedule. They fixed my vehicle at a reasonable price. Everyone there was exceptionally friendly and accommodating. Even the pups! Thanks for saving my trip!

Friendly and helpful & competitive prices! Very honest people and do a fantastic job! We enjoy taking our vehicles here! Great job team.

I’ve been slowly piecing a 2001 Jeep Cherokee Sport (XJ) back to factory condition using OEM parts and Lindsey and the team at South Shores auto came through with finding some parts! Not only was the communication and price very fair, but the vehicle drives better than before.Not only was this last go around exceptional, but prior to this service, I had Lindsey’s team spot check service from another local business and they corrected some issues with the “fixed” issues. A gentlemen spent well over 20 minutes on the phone detailing what to look for in these old Jeeps overtime. With an adjustment to my drums and a new gas cap, I was good to go.Our family has been visiting this business for well over a decade and has yet to disappoint. They even recently sold a Ford Ranger to my brother and he couldn’t of been happier.

Great business

Lindsey and staff take great care of their customers. My family and I have trusted this shop for years with our vehicles. Their prices are reasonable and their service is exceptional. UPDATING 10/16-I still fully stand by saying this shop is wonderful but after this week I want to say they are FANTATISTIC!!! This shop still knows how to make a customer feel like family & treats people the way they expect to be treated when they are at a business. After a tire shop that I was a loyal customer with did not treat me they way I thought I should be treated this week South Shores Auto who now sells & services tires got me right in & treated me more than fair!! There is no other shop I will ever need to take my car to as long as I have South Shores Auto available!!

Toke my car in for a harness issue. Toke them almost 4 hours but they found I had 5 breaks in the rear harness. They keep me informed as to what was going on because I waited. They worked with me around my schedule to get car in. Staff is friendly. I will take my car there again if I have issues with it again.

New to IL and had small issue with my car. I called and they were able to get me in and out on my lunch hour! Friendly and fixed right without any ad-ons. I will be back!

Very knowledgeable technicians,no run around

Never going anywhere else. Ive been ripped off by so many others who were either dishonest or didnt know what they were doing. South Shores came highly recommended and when I didnt believe the diagnosis from another shop I went here and they found a simple problem that was easily resolved. Since then Ive been back many times and I trust that Ive been treated fairly and paid a fair price every time.Dont trust those guys that always manage to find something else wrong with your car when theyve got it. Theyre crooks. Lindsey and his team make their money by being good at diagnosing problems and fixing them the first time. Theyre always busy because they run an honest business.I dont just recommend them, Im thankful for how well that support customers like me and my family.

Great customer service and excellent staff

The absolute best place for auto repairs in Decatur. Lindsey and his team are thorough, honest and quick.

Top notch businessVery good at what they do and friendlyGood people!

Great Service

You can trust your vehicle to Lindsey and his staff, and getting your vehicle in for service is not a hassle. Love it!

Meticulously clean and they do good work. Owner very attentive to his customers.

The service and the employees are both fantastic .

Unhappy with repair & prices charged.Would never go back.

After making an appointment 2 weeks in advance, when I showed up dor the appointment I overheard the secretary saying she forgot to order the power steering pump. Instead of just owning up to an honest mistake the owner tried to tell me that they ordered the wrong pump that they would have to order the right one. I dont think he was aware that just before he and I spoke the mechanic working on my car had told me they forgot to order the pump. The owner went as far as to try to convince me that the pump wasnt even the problem that it was the belt!!! At this point I still had not fired them until I called back after I left to get a price on a new belt and pulley since they were going to have it apart. After half a day I called back again after being told she would call me right back amd was told AGAIN that she hasnt had time to get a price on the belt that she would have to call back and I never heard back from them. Needless to say I took my business to a place that I was treated with respect and got the pump changed for 65 less dollars than this place was going to do it. POOR CUSTOMER SERVICE AND DISHONESTY!!!!!!!!! Will be leaving a review at the BBB as well.

U can count on these honest folks to do an excellent job always, thay do it right tha first time 👍this is a full service shop with excellent knowledgeable mechanics and tha gals that answer tha phones r purdy smart cookies too 😉, their all super polite, cheerful and down to earth good people . My truck needed a part that was kinda hard to find, but thay stayed on it an searched until it was found 👍 thay got my truck back on tha road n no time . I am so Pleased 😄 This is a clean, well taken care of shop which speaks volumes to me about tha way thay care for others property and vehicles as well 😊👍 Theres a nice lil waiting area thats bright and comfortable, a bathroom also . Fresh coffee is right there for ya to help yer self to I will b a customer for life 😊

The owner is a dishonest person. He is a liar and a crook.

They always take care of every need and always treat our needs as if were family. Thank you

Great auto repair

Awesome people

Good People!

Good service

Exspiseve

:O