Good Fast Service ! They informed me about my suv is different and I told them go ahead. When I got back, they informed me that my all 4 tires thread are soon wore out need replaced new tires. I thank you them!
Super friendly and helpful. I had issues with overheating and they were able to get me in and help me in the day
They were super helpful and fast and good prices
Very affordable glad their back.
Where Ive been going for years.
They were friendly and helpful! Even though they were short staffed and down a tech, they got me in and out quickly for my full synthetic oil change. I moved to town a short while ago and they are the only place Ill go. Sometimes when a place offers inexpensive full synthetic oil change (39.90) they lack in other areas such as friendliness and customer service. Not this place.
Very professional, courteous, economical establishment. My vehicle was promptly taken care of in a matter of minutes. Ive been coming here for years and would recommend anyone to have their car or truck serviced here.
They took good care of me.. and they have good prices. Would recommend.
If you need a fast and affordable oil change, this is the place. Make sure you call ahead and see what the wait time is. If you need multiple repairs and don’t have all the money, they have snap! Finance, no credit needed.
I absolutely love Precision Auto Tune the staff is amazing. I wont tell you they will have your car done in a flash but they will get the job done I went in a few weeks ago and stayed with them open to close (actually pass close) but they were trying there best to work on cars when they came in. The original mechanic had to leave for a little bit family emergency which I totally understand and was very patient he came back later to help the other guy to fix my poor car they are such good people. I always use my local Precision Auto Tune
Excellent! Quick and fast! He checked my oil and could gave taken my money but, he told me i did not need an oil change. The staff was polite. I will be back!
Precision helped me quickly with an oil change and tire rotation. They put a mat down on my floor to to protect my vehicle and got me in and out. Thank you!
I’ve used Precission Tune in Decatur, AL for almost two decades. All new faces greeted me and for the first time I left without feeling as though I had been hustled. Those new faces were responsive to my needs and concerns. This experience left me believing I received the services I required at the lowest possible price. Jack, you’ve got a terrific crew!
Precision Tune was a great choice. The management was great and gave me options that I could work with. I was happy with the work that was performed. I will recommend Precision Tune to others because its hard to find good Auto places that will stand by their word.
Very nice men work there...ladies day also....discounts are always good. Thanks guys!
I came into the location and Clint (shop manager) was on a personal phone call. He held up one finger telling me to hang on... about 10 minutes later, he is still talking to his girlfriend telling her that he’s not a 17yr old child and he has told her his intentions from the beginning. Phone rings and he tells her to hang on, that he needs to answer the phone... no apparent intent on helping the customer in front of him. Completely ignored me. After calling the location to get the owners info, he asked if I was the person that walked out on him... completely unprofessional. If I could give zero stars I would!! I have taken my vehicles there for oil changes for the last few years... I Will Not Be Back!!!
They are always friendly and polite. Definitely wouldn’t take my car any place else!
Very kind employees! Great service in a timely manner. Thanks Precision!
These guys (and gals) are great. The technicians are respectful and know what they are doing. The Decatur shop is easy to get in and out of since the red light is there. The lobby is clean with a tv and some frigid a/c blowing to keep you cool. Best thing about this place is everyone is really nice to you sincerely. Second best thing is the prices are very fair. Third best thing is that polar a/c they got running in the lobby.
Reasonably priced car service, helpful and polite employees 👍🏾. My only complaint was that in the middle of a rainstorm, they left My window down.
Good, fast and very nice when it comes to cars good work my car run really good
Reasonable price and good customer service ! Would highly recommend precision tune Auto care in Decatur Alabama
Very friendly. Fast service. Just a great place. Lower cost than most
Thanks William Dunham, for telling me and my 3 children, that my husband, of 7 years has a girlfriend. I am sorry he was rude to you. You got bad service, and I have nothing. Appreciate that.Hope you find a better shop.Paul Hall, I would love to hear the results of that investigation
Went there today and met the manager Kyle told him my money situation and my problem. He was the most friendly and helpful person I have met in this field. His staff was friendly too. He fixed the problem at a discounted rate and went beyond and told me of other things to be aware of in the future. Definitely taking all my auto service here!
Helped me right away with my oil change and gave a great price and free tire rotation!
They did a great job getting me in and taken care of.
I called to have my daughters car checked out because I was out of town. She took it down and they run a pressure test on the cooling system. Called me and said it needed a radiator it was leaking over $400.00. So I told my daughter to take it home and I would check it out when I get back in town. I wasnt going to spend $400 without looking at it myself. I check for a leak nothing. Took it to a local shop and they did a pressure test on it. Nothing but the radiator cap!! $7.98 fix.. Thanks Precision Tune for trying to screw me!!
I live out of town and was looking to purchase a vehicle from a private seller in the area, but wanted to know any problems with the car before I drove 2 hours to get it. I called Precision Tune and Marco assured me he would do a complete pre-purchase inspection of the car, which he did. He called me with the details and provided estimates of what needed to be fixed right away to prevent any major problems in the future. His expertise definitely help me with my decision. Excellent customer service! Thank you!
I have a 89 camaro & They hooked me up with no problems
Precision Tune always checks the entire vehicle when I get an oil change so that Im aware of any problems with my vehicle.
Ive been coming here for years and i always leave satisfied.
My daughter was in Decatur for a training with a new job for one week. Unfortunately she did not pay attention to the temperature gauge of a car. That being said she blew the head gasket.I checked online for shop with good reviews and found this one. From the very first phone call Kyle was very professional and helpful. He accepted the AAA Tow and immediately diagnosed the issue.They worked very hard to get the car done by the end of the week and even stayed over for 2 hours to finish it on a Saturday night.. my point is if theyll give this kind of service to somebody they dont know whos out of town then just think of how good theyll be to local residents.
Reasonably priced car service, helpful and polite employees 👍🏼
Excellent service. Let me know exactly what was wrong and what they were doing to fix it. Didnt try to upsell anything. Love it.
Very nice servicemen, in and out service quick and efficient HIGHLY RECOMMENDED!
All of my guys and my girl Are very good techs and very hard workers .. things Are about to get a lot better around precision tune auto care in Decatur Alabama .... we look forward to helping you resolve your automotive needsThanksJohn Wiley Phillips ll
Dont ever go here this place needs to be shut down or ran by somebody else Kyle is the sneaky an will try an overcharge you for services real talk Big John is the best mechanic they have....besides him they have nothing else going
Friendly staff and great knowledge for service
Precision Tune in Decatur has always been an excellent value. They provide fairly prompt service; superior car care,; and are polite and professional in dealing with their customers. With both our vehicles, over 5 or 6 years, I have never had a problem.
Super friendly staff and little to no wait time
Great service. Very honest. We will be back!
Very quick. Perfect service.
Great prices!!! Fast, friendly, and dependable service. Andy always goes out of his way to try to get you the best deal$ that he can.
Jack is the best!! Amazing costumer service and he plays the best music on Pandora. He makes me wait enjoyable!!
Very affordable and quick services!
Went for an oil change and got a complete rundown on what was wrong with my vehicle. Very useful! Great price on oil change too!
My mom went there to get her oil changed they told her she needed back rotors and brakes. They told her she couldn’t leave without getting them done because it would be a liability on them because they was so bad and needed replaced right then. So she leaves anyways and I go get her brakes to change them take the tires off and absolutely nothing need done. The brakes still had life on them and the rotors had absolutely nothing wrong with them. These people are crooks I know a lot of people they have screwed over. Stay away there a joke
Mr. Kyle & team provided fast & friendly service. They demonstrated awesome customer care by explaining areas of attention before proceeding to perform service.
What a waste of time. Needed an oil change -- receptionist stated that it would be about 35 minutes because there was one person ahead. Saw the car ahead of me pull in, watched techs drain the oil, and then three different people tried to put the wrong oil filter on the vehicle. What if one of the techs had succeeded? Finally the floor manager placed an order for the correct filter and talked to the owner of the vehicle. After over an hour wait, I asked the receptionist how much longer, and she had to ask what vehicles is yours -- there were only two people in the waiting area. Really! Decided I would take my car and find some place that knows how to service a vehicle -- found Express Oil on 6th Avenue. A little more expensive, but at least the shop knew how to service a car and wait on a customer. I will never return to Precision Tune, and I have been a loyal customer for over 15 years!
Friendly & explain all, when ask. Prices arent good, but I was really close when my brake broke & stopped. Free check & estimated price. Had to ask to get him to lookup & get prices. Once done the rest went well & mechanics did an excellent job. Thanks.exact prices to see if I could afford
Very intelligent guys and there job and good prices get the job done when they say it will be done 👍
These guys saved me a ton of money compared to what I was quoted at another shop. I really like the new management here. I liked the way they quoted me the required repairs and recommended maintainence seperatly. They told me what and why needed to be done now, and what I could postpone until later.My car has four oxygen sensors, and they said I just needed one replaced. The other shop was trying to sell me all four. That turned off my check engine light off. Two weeks later the check engine light was still off so i got a minor tune up. My front brakes are almost ready to be done, but I can wait a few weeks. They showed me when the car was on the rack. They checked my car out very good. My car runs great and still no check engine light.
They saved me a ton of money compared to other quotes I got from mechanics in SEVERAL cities. I drive all the way from Madison to exclusively use these guys. The new management is AWESOME. I saw someone complain that they up charged for a part? Yes... they do at ANY mechanic shop, derp. And I can tell you that the quote they gave me AND labor were both cheaper than the 10 other shops I called.
Not happy with my experience there at all. I can not speak for the lube service, but if you have something wrong with your car, dont go there. They had my car two full weeks in which they admittedly guessed until they got tired of doing that and then decided to actually have it diagnosed by a dealership. That took a whole week to do, all the while Im renting a car because I live out state. When my car broke down on a Saturday on the interstate this was the only place open. They seemed very nice and im sure they are, but they took advantage of me, my money and time.
My car was serviced quickly and informative information was given. The employees and store manager were professional and made sure to let me know my business was appreciated.
Great place to get the job done also not too pricey
Great customer service. Friendly and some of the more honest mechanics in the area
Nice guys good skilled workers
Friendly and professional and pricing is great compared to other competitors. I got a oil/filter change...Ricardo
New management better than the old. Little slow for an oil change for 5 stars. Friendly and helpful though.
The customer service was excellent Marco Montano was very easy to talk to, he explained what was going on with my car and what it would take to repair. The price was great too!
Very Friendly and Informative! They explained everything well and showed me the issues. Will be my go to place from now on!
Decent service but a little slow and always suggesting upsales.
New management! So nice and honest. Will be using them regularly again as long as they keep up the great work! Thanks!
Trustworthy. Went for brake inspection due to my brake light coming on. After inspection they informed me that nothing was wrong with my brakes (my car is old, my lights go haywire) and didnt charge me.
Youve gotta be kidding me, people actually giving good reviews to this place?? Its been under new management everytime Ive went in this place. They change prices constantly, its always a different price every single time and I get the same thing done. Plus they get there dirty black prints all over your vehicle and not to mention how ridiculously slow they are. Save your time and spend a little more and go to xpresslube or similar! Im done with this place, theyll no longer receive my business!
Horrible service!! Took car to get manifold fixed and left with 3 other problems. Don’t know what they’re doing!
Friendly service personnel manager took time to talk to you about what happened to your vehicle and what is needed to repair
Always great fast service ...
Oil change on a Friday, motor blew on Wednesday. Company gonna do everything possible, not to be responsible. After admitting, employee did not inspect vehicle correctly.
They are centrally located on hwy 31, the staff is friendly and helpful.
They was honest about time and service and friendly!!!
Fast service, friendly staff.GREAT JOB !!!
Quck service. Always done me right. Since 1995
Man they take so long to change oil it took a hour for a regular oil change
Have never had a problem with their work.
Very Friendly staff and service technicians the Manager Kyle is knowledgeable and effective at diagnosing mechanical problems!
Paid 653.00 and still experiencing same issues!!
Quick, competent service at a very reasonable price. Receptionist was very polite and professional.
Service is great here!
Been a regular here for 4-5 years they have done everything for me from oil changes to cv axles rotors and brakes were usually always the best price and usually always treated their customers and their customers vehicles with care and Ive also been a regular customer through about 5-6 complete crew changes and the previous crews were all fired for trying to help people out, anyway my point is they used to be (keyword USED to be) a great shop to go to for reasonably priced and quality work. But recently like 4-5 days ago I went up for a tune up on my vehicle it was a reasonably big project, labor estimates were 2.4-3 hours of work and my total price estimate with parts just labor was $260 roughly thats looking at $86-$106 an hour for labor alone! and without the parts I was looking at an estimate of over $500 thats almost $240 for just 6 sparkplugs and 1 set of sparkplug wires, when I went to autozone and bought the same stuff for roughly $40 they tried charging me 6 times what I paid at autozone for the same parts I understand mark ups and having to make money its a business but I mean seriously this shop used to help people out not rip them off, not to mention when they did do my tune up they sliced open one of my radiator bypass hoses, and tried to play it off like I had a cracked radiator saying they would fix that for over $200, I didnt find out it was just my hose until I drove it home and it over heated, located where my water and anti freeze mixture was spraying out went to autozone got a hose for $1.50, I personally will never return to this establishment and hope that no one else does too, shop around find a new shop and do not get ripped off by these crooks.
Prices are always competitive, the wait can be a bit lengthy if you catch them at a busy time, but the service is always friendly and professional. And I appreciate that the technicians are able to present potential problems without pressuring a sale.
Nice folks, fast, and reasonably priced
Well they didnt fix wife car instead they called the police on my wife because she said she wasnt leaving unstill they fix what they messed up lawsuit coming
Loaded Potatoes are delicious.
Fast, easy and professional!
Mechanic either lied to me or didn’t know what he was talking about. He told me I needed transmission fluid on a brand new car, tapping the cap showing “a black substance”
Very professional and caring customer service!
Bad service and prices thru the roof
Shop did great and affordable work
Good friendly fast service
They are very friendly and quick!
Very long wait to get an oil change.
If you look like you dont know much they will lie to your face and have multiple people tell you. You need this or that when honestly you dont. Even when they show you things its 100% fabricated. I am out money becuase I failed to see the warning signs dont be like me, or just go ONLY for an oil change if you absolutely have to.
Great customer service as always!
Good place to go
I got refused service till next day at 4:55 close at 6 for a oil change
Good service and fairly fast
Took over 4 hrs to get an oil change.