Always great to go into Decatur office they always make me feel very welcome

I have yet to have a bad experience here. The workers always do their best to help me get my best prices and help me make sure Im covered in every way.

Heather Ross was amazing I called and she did everything to get my insurance active for me in record breaking time before they closed I appreciate the amazing service, the great attitude, the great customer service, the everything.

This is one of the best places i go to out of everywhere and they help me fast and it’s a good price

Been coming here for years and they are amazing. Best quotes and best service.

They work with you and definitely helps find cheap rates i love it .

Thank you for being so professional and efficient at what you do! Always nice to be here!

We have paid too much for too long, once we got a Quote from Jennifer we knew we had the right agent! She always gives us the best price and its always lower than the others but is better coverage too.Best of all she is very professional and treats us like family! Thanks acceptance for all you do! I wouldnt dare go anywhere else!

Ive had the worst luck with insurance until i called acceptance and talked w Jennifer. Not only did she get me a better quote, she got me more coverage. I love all she does for me on a regular basis but she also put me in a drawing for some free cash the company is giving away! If you need more for less call and ask for Jennifer shes the best! Love doing business here!

Great fast reliable insurance. Very quick process very cheap.

I spoke with Ms.Healther this morning about car insurance and she was just a great women and professional to talk with..her customer service is was more than excellent and kind..she took me thought what I needed to do to get both of the cars insurred..thank God for a women like her.

The women at Acceptance Insurance in Decatur IL are always there to answer all my questions. Thank you Heather and Jennifer!

Was referred to Acceptance Insurance. Heather and Jennifer are always so helpful!!

The service I have received at acceptance has been great!! Heather Ross has been more than helpful the entire time I have been with the company. From helping out with claims to making sure Im getting the best deal on all my insurance ( car,motorcycle, and home ) she has been great since day one !

Jennifer is the best insurance agent I have dealt with. She is very professional and has helped me with all my insurance needs. I highly recommend Jennifer at Acceptance Insurance for the best prices for all your insurance needs!! Thank you!

Heather Ross was wonderful to work with. Very helpful and great customer service. Would definitely refer her to anyone with insurance needs.

I had a great experience talking to Jennifer and Heather. They were very professional and caring! I recommend this place to anyone looking for insurance!

Fast and friendly! Jennifer helped me out and explained every part of my policy to me. She made sure to go over all my options and make sure it was what I wanted for the price I was looking for! Highly reccomend!

Heather & Jennifer are two amazing women who will work hard to get the coverages you need! Give them a call or go in and see them today!!!!! Absolutely the best customer service!

The two women who work in this office are amazing. They go above and beyond every time to meet our insurance needs! Thank you Heather & Jennifer

When we requested a quote from the Decatur office Heather was very friendly and professional. She spent the time to make sure we understood all of our options.

The service was fun fast and very friendly I get great service every visit 😁😁😁 T Evans

Its a really good place for insurance

Absolutely excellent service all the way around

Heather is the best to work with she will definitely care of you, been with her for years!

Jennifer was very helpful! Explained everything, was quick and courteous!

Heather is so helpful and wonderful she helped me out alot

Very helpful and friendly

Jennifer and heather are the best around I suggest going here best prices in town

Jennifer at Acceptance was Great, friendly n patient to questions.

Thumbs down Too expensive

Lady called put me on hold for 10 minutes then gets back on and saids my computer is not working right ill call you back and im still waiting been 4 days

Always friendly and super helpful! Heather is awesome!

Heather is good people!!

Very good customer service

Heather Ross is awesome :)

Good cheep insurance

Not my cup of tea and... No comment....

Very kind professional staff.

Poor ass quality they dont give a rats ass about their people and then they supposedly cant find your name and find your policy when you pay your bills on time suggest going somewhere else dont go with them

They where amazing

Love this company!!!

Good services

Muchas gracias a la compañía de aseguranza, me ayudaron a conseguir la mejor opción para mis necesidades y los más bueno, hablan español.Muchas gracias por su atención a Alysha.