My niece had her bridal shower last night at Greenfield Manor with about a little of over 150 guests. They say a bad manager can take a good staff and destroy it, causing the best employees to flee. I am hoping this was the case since there were only two staff present the manager and a waitress and they were far from the best. u2028u2028The banquet’s team (keep in mind this was only two people) was not professional and never committed to any detail in time.We had to ask for things that should’ve been a given. For example, more pitchers of water on tables (which we didn’t get) only one was set on each table and there was no ice. And forget about asking for refills of drinks and coffee because that wasn’t happening. The food was served no one checked on guests to see if they needed anything else.My cousins and myself went over to get our own water since no one was at the bar and a pitcher of warm water was set at the counter. I kindly asked the waitress to tend to the bar by adding ice to the water and refilling coffee cups. Especially, since she snapped at one of the guests for going back there to grab one of the thermoses and pour her own cup. Because I had to ask her three times to add ice I sarcastically stated “Are you counting the ice?” She then accused me of attacking her and became very emotional. I think it was more of a melt down from working alone. Then the other staff member comes by and says we should appreciate the fact they allowed for us to have the party that most people are short staffed and she still made to work even though she was in Tennessee last night. She brought covid and being short staffed.Businesses like this know how to accommodate, have procedures in place, and plan for the unexpected as well. Just because you had three more tables pulled out which happens at most weddings, doesn’t mean that people should be served warm water and the food should just be left at tables. It’s your job to show up to work. It’s your job to check frequently on guests. It’s your job to have the appropriate number of staff to guests ratio. You are not doing me a favor. You get paid for it.I would recommend never having an event at this place but if you do. u2028Please be careful!!! Do document every conversation with the banquet staff, especially what is promised verbally. Have everything in writing when dealing with them banquet staff.Thank you!

Great location for a big wedding.

Do not have your wedding or any other event here. The owner and the rest of management do not care how your event turns out. Once you pay them, they will not care what happens.I know it is located in a convenient location, but it is NOT worth the hassle. You and your guests deserve a great experience. Do not ruin it by going here. There are other halls with better service and food who will work to make your experience memorable. Stay away.

Greenfield Manor is almost done renovating! Having had an amazing event for one of my school organizations here it was definitely worth every dollar! Their staff and customer service was fantastic and since we scheduled our reservation they kept in constant communication with us ensuring we got the most out of our event. We ordered dinner menu one and substituted the rice with meat with a red mostacholi pasta since our audience tends to be more vegetarian now-a-days. I highly recommend this hall for any of your events.

Wondeful Service Food was Okay could have been better they took our drinks from the table before we were done.

Clean and organized. Fast service and reasonable prices

Excellent place, been there twice. Great food and accommodating staff

Glad I chose this hall to have my wedding at. Staff was very accommodating and attentive to my needs. Food was great. They made the whole process leading up to my wedding easy and pleasant. Thank you !

I had my husbands 50th birthday party here and the place was beautiful. The staff was very nice and friendly. Diana was very accommodating. My guests enjoyed the night and we had the best time ever. I was worried about the food because there is no taste test, but it was fine. Thank you for a nice place, staff, and your assistance in making my husbands birthday so very memorable.

Beautiful hall with delicious food. It is newly renovated. It looks great! Diana is very attentive and caring. She made my wedding beautiful. If you need a hall, I highly recommend you call and schedule a meeting with Diana and see the hall for yourself!

Amazing banquet hall! Great place to hold events. spacious, very neat and well organized. Great for any occasions! Weddings, graduations, company meetings, baby showers, and bridal showers. Beautiful decorations and welcoming staff. I Attended the place several times for weddings. I had a great time and I was fully satisfied with the service. The food was delicious and the staff were helpful, courteous, and friendly. they offered a great service to their customers. Definitely, it is the perfect place for events! I highly recommend!

I’ve been to greenfield multiple times for family weddings and I’m never disappointed. It’s so beautiful and the service is amazing! Also very clean. Everyone is so sweet! The food is amazing. And the manager Diana is really nice. Definitely the perfect place for any event.

Great for any occasion! Weddings, seminars, company meetings, baby showers, etc., this place is huge!

I attended a wedding at Greenfield Manor and it was awesome. The decorations were so nice, the staff was very friendly and helpful, the food was super good. Everyone was very nice, Id definitely go back or even have an event here myself. There is a lot of parking, which is great for big events. Also the building itself is very nice. Very simple and elegant. Awesome banquet hall for a wedding.

Poor communication and don’t follow through with what’s agreed upon

We came here for my first cousins wedding and it was pretty nice. Staff was really nice and everything was nicely decorated. The structure itself is visually appealing and they do have a mandatory valet service. Food was pretty good and hot when it came to us. We did have a small hiccup related to valet but it was quickly resolved. I would definitely recommend coming here or having any party as well. Overall 10/10

Best hall ever! The food was amazing and the service we received was also amazing. The staff was very polite and made sure that everything was perfect. I have not been to a hall with better service

I thought it’s illegal to have an indoor wedding reception for more than 50 people!! This place had over 400 people indoors breathing on each Other!! For sure the Corona Virus will be spreading to lots of people!! Very scary!!

Very nice place. From when you 1st arrive, valet are top notch... To when you are seated by staff. Good is real good. I hate going out on Sunday nights.. Especially for a wedding. Grrrr.. But Greenfield Manor made a Sunday night outing very nice.

Management is very rude and unprofessional. Same experience that I had 3 years ago.I don’t not recommend this hall to my worst enemy. I will never go there again. The management is disgusting.

Beautiful place, big. Good for large gatherings. It has a good size dance floor for special occasions. It is viewable from the road. It does not have a ton of parking, the event I was at had valet parking and had to rent a lot nearby. I took one star for the lack of parking and handicap lots.

This banquet hall is simply beautiful and its a large hall so you can book large events.. Only small gripe I wish I had more options of catering service. the options that are available are good so Im still giving it a 5*. Pricing for hall is competitive with most halls

I thought it was lovely and clean, never a messy bathroom or rude staff, tables and center pieces were clean and beautiful. The food was good too, I was very pleased with the event we had here. Would highly recommend this place.

I don’t know why there are so many negative reviews about this hall. We just had my brother’s wedding in it. The hall is beautiful. Everyone loved the food. I’ve heard a few of our guests say their food was the best they had in a while, especially the hummus! The staff were friendly and super helpful. I will recommend it to everyone looking for nice place for their special day.

This place is WOW, This place is Awesome. Their food was amazing. The service was GREAT. The workers are very nice. If you ever looking for a hall must go

Out of all the venues I’ve had occasions at, this has to be the best one out of all. The food is unbelievably delicious, the staff is so kind and open hearted. The owners are down to earth and will do anything to make sure you’re satisfied. I would recommend this place to anyone.

Just had to take the time to review this hall because they deserve 10 stars ! The food was amazing and the customer service was perfect. They honestly treat you as if your family. I just want to have another event here just so I can have the pleasure of dealing with them again. Thank you so much for all you did for us.

Great service. Great food. Beautiful and elegant atmosphere. The owner was very accommodating and involved in providing a memorable experience for my guests

My favorite banquet hall. Spacious and beautiful.

Good luck trying to enjoy your food as you will have to be speed eating to try to finish your dinner. They forcibly take your food away to stay on schedule...ironic because when the wedding is over, they are still not done cleaning the venue.

The food was delicious, service was fast, the wait staff were very respectful.

Ive been to close to a couple dozen events here and almost every single the chicken is under cooked. And the silverware always has leftover things on it from the previous event.

Avoid hall at all costs. The manager (Diana) is rude, unprofessional and could care less about ones wedding. Will argue and shout at you if something wrong occurred and quick to blame you for the mistake which was caused by the hall. Extremely disrespectful. Staff is rude and unprofessional. Hall is dated and dirty. Food is sub par. If you are planning an event, please consider a different hall. A lot of options in Dearborn where you will be treated respectfully and served better food in a clean environment. If I could give less of a star, I would.

Large hall, well maintained. Excellent service

Pleasantly surprised when I knew Diana and her sister-in-law Trudy what a great place to have an event food was delicious keep up the great work

Nice Venue, food was good. Bathrooms dirty, no tissue. Staff reluctant to clean or replenish.

0/5 stars for one purpose in mind ! TO SAVE someones lifetime awaited occasion ! and never repeat our horrible experience. I wish I read the reviews before they ruined our wedding. They dont deliver what they promised. dinner was delayed, cold, and some gusts were not even served. The Beverages(warm) and appetizers were served just in the middle of the already late dinner, even later !. DONT EXPECT to set down and N Joy the occasion, the company of your guest or even your food, because you will be busy running, after the waitstaff, and management to take care of our gusts. The waitstaff and management lied, disrespected, and humiliated us and our gusts. It was a deliberate unacceptable shameful act of rudeness, ill mannerism, and discourtesy more than anyone can ever imagine. For sure this is the lowest and most demeaning management, and HORRIBLE place you could ever be in / deal with. These people should be STOOPED from fooling people, one after another ! obviously they should not be in this type business. Dont become a victim like us, spread the word and do the right thing !. by TAKE YOUR BUSINESS ELSE WHERE. good luck.

Unable to comprehend the level of disrespect received at such a professional venue. How does a small mishap turn into a choke and total game changer for a previously successful place. I guess it only takes one simple shortcoming to uncover a big truth.

The place was clean, and the employees were okay. But I did not like the fact they charged all the guests for the valet, while the host of the wedding that we went to paid for the parking in advance. They charged each one of us $5 on top of what they got. They did this in two Fridays in a row.Note: I did not pay the $5 in the two times because I went there only once, but some friends of mine mentioned that they paid for the valet and later they found out that the host of the wedding paid for the parking.

Ok place to have a family wedding or a special occasion.

Great food and a beautiful place to have an event

Really nice place to do an event

Great service, friendly staff and very well managed!

You’d be better off hosting your event at landfill, because at least you would not have to deal with the incompetent management here. This place is ran by third generation morons. This place has no contingency plans what so ever in case of a power outage, probably because management is to concerned with saving money to plasti dip their Escalades. Avoid this place at all costs.

Decorated beautifully. Staff very polite and efficient

Went to a wedding last week and they had no AC!!!! Guests had to leave because of how hot it was.They could care less about their guests. Horrible experience!!!!!

Very nice place for wedding & parties

If I can not rate it even as a 1 I wouldnt. The most disgusting and disturbing service from the owners daughter she was so disrespectful, racist, rude and had a horrible attitude. Yes the hall is nice but I would take my money somewhere else for the way they treat people!!!

Beautiful hall for a family reunion, baby shower, banquets and the main reason is the wedding!!

Worse than Negative -10 stars is what this place deserve, due to the lack of integrity, values and respect. Management is offensive impolite, ill-mannered, rude and more..etc... This place should be shut down, boycotted. Advice DONT SPOIL YOUR occasion, or waste your money by going there, ! it is your loss, because it happened to me.

Disgusting and has rats and cockroaches in the kitchen told the boss about it told me not worry no one can see in kitchen. Told him they getting in food she said good protein she’s nasty.

Poorly managed and show a complete lack of respect for the Yemeni community. Went to a wedding for a close friend of mine, and the power went out for several hours. Ruined the entire night and the bride was forced to sit in the limousine the entire time. This was a couples special day that was ruined and greenfield manor is making no attempt to rectify the situation. ONE star.

OMG the worlds greatest wedding ever they were nice to us but they never ended up hanging the cake from the roof

Disgusting hall and horrible service. Unprofessional and not worth wasting your money here on a memorable day. You will get 0 customer service. Rude staff and management. Go else where!!! A bride had no electricity till 9:30 with no remorse or accommodations from the hall. If I could put no stars I would!

This place open there doors and electricity was off. That day was 90 deg. And over 600 people were in the banquet. There were over 5 people that fainted from the heat because A.C. Wasnt working due to electricity. The banquet didnt even have a back up plan or any kind of generators to turn on electricity. Very poor management. Will never advise anyone to rent this banquet unless if you dont care being treated worse then animals.

Nice hall with great food and good service. I just wish the parking lot had none valet options.

Great place but be aware from over charging

Went there for my cousins wedding, spacious and decent hall, with delicious food and great hosts.

Great place to hold events, beautiful decorations, and very welcoming staff.

Very poor service, disgusting attitude and overall very very racist..... rather take a drive to Wayne tree or crystal garden... better than this cave. What kind of a banquet hall doesnt have a back up generator ???

Everything Good . Service were courteous....

I’d rather watch a browns vs jets game with my wife on my wedding day then have my wedding here...#GoPackGo

Amazing banquet hall, food is great and staff and owners were super friendly.

HORRIBLE WEDDING HALL! Please save your money and DON’T even bother about booking their!!’ ALL THE STAFF ARE RUDE... and they take your money up front because they know they have horrible staff and service. Me and my fience had our wedding there. Split wedding and they didn’t even serve the men side cake..! The power went out in the middle of the wedding. The manager doesn’t even show up to the in the office during the wedding because she doesn’t want to catch the heat (DIANA). Also they are so stingy with their food and soft drink it’s almost like they make sure to make the most profit from your money... so they serve as little food as they can!! ALL THE ONE STAR REVIEWS ARE ACCURATE.. and ALL THE 5 STARS REVIES ARE MOST LIKELY FAKE DONE BY THE OWNER HER SELF... THEIVES AND VERY UNPROFESSIONAL.

Beautiful hall and great management, keep up the good work!

Best banquet hall around great owners and great staff keep up the great work!

Been here multiple times every time I had was pleasant except I noticed the valet service was not that great.

The owner is beyond rude she looks down upon you. Save your money and go else where. I wish i can give this place no zeros!!! matter fact wish i can give this place negative zeros!! Money is all they care about, walking around like blow up dolls. And harrases PEOPLE online like some sort of troll. I have screenshots to prove how immature and unprofessional they are!!

Attended a seminar and networking event. Great facilities.

Nice Hall for many occasions such as weddings banquets and a partys

I was in complete shock reading these disgusting reviews that people have left. It’s truly unbelievable how low people have become to bring down other people’s businesses. As you can tell, these are many fake accounts most likely made by one person. I have been to many weddings and dealt with the owners myself plenty of times. I’ve never been to a banquet that had such kind management. As for the wedding these reviews keep discussing, I happened to be there. The food was amazingly delicious, (it’s always amazing). The wedding guests were still able to celebrate and enjoy their time. We were there until 1:30 AM because the owners (which were there the whole time and took care of things nicely) allowed us to stay due to the power outage. It’s sad to say that the guests were the ones who were fighting the wait staff and not the other way around. I’ve decided to write this review on behalf of all the wonderful experiences i’ve had with Greenfield Manor. & to those who have made false accusations saying their kitchen and banquet have “rats”, i’d love to see where. I’ve seen the whole hall in and out and it’s absoultely spotless. I truly wish them the best because I enjoy my time every time I have an event there! I truly encourage any bride and grooms to book their wedding there. You won’t regret it honestly. Don’t be discouraged by these stupid reviews.

Dirty rug looks like its never been cleaned. No AC if lights go out. As I reached for my glass there was a lipstick stain SO GROSS! Food is always bland and the chicken undercooked.

Nice Hall but theres better and bigger, needs updating or you can hook it up with the florist!

Best food ever..an awesome place for family or community events

Id rather BBQ in my backyard during my wedding rather than eat their food. Plates look like they were hosed down outside, so many leftover food on the plates. Owner is disrespectful and rude. No power, didnt have a back up generator. After complaints about the power being off, owner becomes even more rude. Overall Im just disgusted, I suggest you go somewhere else.

Greenfield manor keeps deleting peoples honest frank reviews. Its ok. They are forcing customers to go to the news, social media, and the best rating of all, word of mouth. This venue is trash. The owners are trash. Very disrespectful and unprofessional. Dont even have the common sense or decency to correct matters or even handle public relations, customer care. All they care about is money. Poor quality. Food served out of order over 4 hour period. Chicken COLD. salad wilted. Bread stale. And best of all, no electricity bc theyd rather spend company money on Botox than back up generators. Theyve ruined countless weddings. Keep deleting. We wont stop. You rates are the highest. The least u can do is provide what people pay for and a thank you in the end. Awful awful service and even worse family that runs the business. Gross.

Id recommend to book else where. This place is so unorganized. Food is horrible, management is worse then there food. Facility owner is a total B....!!!

Not to notify the wedding party about an electric outage on a 90 degree day is totally disrespectful and greedy. Wedding party shouldve been moved outside at the least instead of sitting in a sweat shop

Really cool and helpful employees

Juat as maher altairi said but i would rather watch the greenbay packers game with my wife.

Everythings great there is just hair in the food and that disgust me

I can tell you their service is terrible! And their food, omg. The power went out and the managers were cussing out the women. Idk what to say but Im never going there again!!!

Beautiful banquet in the heart of Dearborn

Attended a wedding at the Greenfield Manor. Beautifully decorated inside, staff was very friendly

I dont recommend this place I dealt with those ppl I know the owner her dad her mom they are very stingy ppl and they known about poor customer service if you decided to go there remember this comment!!!!

Catering people are nice

Tuesday September 2nd 2018- this banquet hall is bad and coke mixed with water isn’t good as well. So the waiter decided to start fight with one of guess.

I have been to greenfield manor over 40 times for weddings ...one of the 40 times they had decent service and food...however, 40/40 times the owner has a smug unhappy look on her face, like she’s paying us to be there. If you want your guests to feel unwelcome here, go ahead and bring them to this hall. They only serve decent food to their friends and the only reviews that are decent are going to be from their family n friends they forced to write a good review. Anyway, I heard recently they went out of power two hours before a wedding started. I wasn’t surprised to also find out they did nothing about it. To add to that their only social media response included calling the wedding party and their guests thugs and accusing them of crimes ?!?! (point proven) and NO APOLOGY.Here is a list of better banquet halls where the service food and staff is better:1. every single banquet hall that isn’t greenfield manor.

Great place for wedding s

Great food, great service.

Needs a update but decent

Unprofessional!! Diane was rude and not pleasant to work with. I will not be coming back.

Food was really Bad ..everyone, was, not happy. .omg

Great food good service

Gave them zero rate pay a thousand of dollars for nothing .no respect or appreciation for the people who spending there money .

Lots of parking and organised services

Not bad for such size

Very nice

Very bad, there was no power, no one call us about it whe we arrived there we were shocked

VERY UNPROFESSIONAL!! They have no respect for their guests. Dont go there! Save your money and go somewhere else!