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BUDDYS TOWING
830 Birch St, Daytona Beach, FL 32117, United States
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BUDDYS TOWING

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Ma
Review №1

Buddy’s towing is the best! The price was great but the service was literally “THE BEST”. My tow truck driver Larry, who I now consider a friend, helped me on what I would call one of the worst weekends I’ve had in a long time and he helped turned it into one of the moments when you realize there are still really good people in the world… Larry treated me and my son like family, thank you Larry!!!!

ed
Review №2

Fast courteous helpful..will be my choice if ever needed again.

tc
Review №3

We made it very clear to take our Mustang to the nearest Ford dealership. From there we could get picked up and a rental. We were stranded at a gas station calling every Ford dealership trying to find our car. Then trying to find a ride...Buddys Towing purposely took it to his yard and denied ever to have talked to Anyone... and the man on the phone wasnt THERE!!! So .. I had to apologize for the way I had reacted. I give them negative 100 for being greedy and uncaring.

PE
Review №4

The best towing company i have ever delt with.

Ja
Review №5

Unbelievable company. I called at 7pm today and they said within 2 hours someone would come out and tow me into town from i95. 2 hours later I call and they said it would be another hour. 2 hours later I never hear back and can’t get anyone on the line. Literally stranded on i95 for 4+ hours thanks to this company. At the 4 hour mark I called another company and was picked up within 1 hour. Stay far away from this business if you care about your time.

ti
Review №6

Hauled my vintage jeep across State and did a great job! On time and perfect service.

Da
Review №7

Great great customer service very professional I will give him a definitely a 10 plus

Ja
Review №8

Got my SUV stuck in the sand at the beach yesterday. The trucker showed up quick and was very professional. Thanks again!

Ju
Review №9

I scheduled them to tow my car to a mechanic and after two weeks the mechanic told me they never got my car. Spoke to the owner about this issue and she was rude and blamed me saying i must have never scheduled the appointment? Very unprofessional to tell me I’m in the system when I’m not and then blame me.

Ni
Review №10

Always comes through! Awesome people !

Ja
Review №11

I was left all night sitting on the highway waiting for these guys to come.? The next morning I called again to see what happened.? They said they had no idea I was waiting for them?? They said that th3 night dispatcher never did anything to help me, or let anyone know that we needed help. Finally they sent someone to pick me up and take me to a deli while I wait for the tow.

St
Review №12

New clean trucks friendly drivers and great office staff!

Ma
Review №13

These guys are awesome 😎 they are always here to help. All the staff are friendly they are fast and most importantly Buddys towing has reasonable prices I’ve used Buddys towing for years and will continue to recommend them to my service customers.

Mo
Review №14

Helped me son out. Quick response and even text a photo when they dropped the car off.

CJ
Review №15

While I did not use their service they are an amazing part of the daytona beach community helping during a support drive.

Du
Review №16

Excellent service. People very friendly and kind. Would recommend them to anyone.

Ap
Review №17

Amazing towing company employees always so funny loves to cut up and makes your experience very joyable

C
Review №18

BIGGEST RIP OFF in town! Towed my car from an accident on I-95 and kept it days after the Police released the car to run up storage fees to at total of over $800. Inflated bill by adding $$ for such nonsense as Rental of tarp to cover car. Giving them five days to make this right. Have contacted an attorney and taking it to the BBB. They should not be allowed to rip off, hard working people just because. I will share this to FaceBook, Twitter, Snap Chat, Google and Tik Tok and I promise, you guys will regret ripping poor folks off!

Za
Review №19

Did an excellent job delivered it right where I wanted it and on time

Ja
Review №20

Great service and good drivers 👏

Sh
Review №21

Buddy towing staff are wonderful..very nice and understanding..tow truck guy they nice as well..thank for everything..ms.cookie

Ba
Review №22

On time and great service. It was a tight squeeze to drop my car on the side of the house. I didn’t think he could do it but HE DID. Extremely helpful thanks BUDDY’s

Ja
Review №23

Went above and beyond in a pouring rain. Out to help you not just make a buck. Higly recommend.

PA
Review №24

Prompt and courteous.To rider policy sucks

Ch
Review №25

I use Buddys for all my towing needs. Theyre always professional and courteous. Josh even called when I wasnt there to pick up my vehicle to make sure he has the right one

Ru
Review №26

Friendly and helpful, but they have a no riders policy in effect..

T
Review №27

I own a 1 truck towing company and my truck broke down. Helens driver was there fast transferred the vehicle to his truck and helped me out of a pickle. I will continue to send Buddys my customers when my truck is down.... Thanks Helen

Ka
Review №28

Always excellent and right on time!

Or
Review №29

They have great customer service.

Du
Review №30

We had a great experience with Buddys today and would highly recommend them! We were visiting from out of town and they treating us great. Thanks for the great business! Call Ross Towing and Recovery if you are ever in the Indianapolis area and need a tow! Thanks again

Le
Review №31

My experience was great with buddy’s towing. Dispatch told me the driver would arrive in 30mins and the driver Phil came promptly. Phil was very helpful and entertaining on the ride to my destination.

C
Review №32

The ladies here took excellent care of me. Couldnt be happier with the professionalism and speed of service. 5 stars. Would recommend to anyone.

Ti
Review №33

Treated me like family! My mini-SUV gave out 4 hours from home while towing my CottageCamper which left me stranded & alone on 95. Kia dealership recommended I call Buddys towing. One call to Buddys and Lynn (dispatcher) gave me an awesome price to tow both my car & my little camper to the dealership AND offered to call me a local cab to avoid riding in the truck (becuz of Covid standards). Phil, the tow truck driver arrived shortly thereafter and got me all hooked up & secured. He also went above & beyond in helping me find a campground on short notice! Way above & beyond! They rescued me! Cant say enough about this whole team! THANK YOU LYNN & PHIL !!! I hope I never need you again! LOL

Do
Review №34

Was very satisfied with the service they were punctual they showed up on time they delivered the truck to Orlando Florida for us

Sh
Review №35

Wonderful service and a very polite driver. They work with our favorite mechanic, Bob Sellers, so its a perfect combination.

An
Review №36

They were on time and great...ask for Eddie...honest knows what he is doing coming from someone in the business they are good people prices are reasonable I would recommend them

Ki
Review №37

Quick and fast..good driver

Za
Review №38

Theyre all douchbags

Ri
Review №39

Absolutely the most unprofessional tow company in the area. Not only are the drivers thiefs they are all liars. They towed my truck and the driver stole about 20$ worth of change out of the console. And also stole 4 dewalt batteries and 2 chargers and a porter cable drill set. All said and told to be about 600$ worth of stuff.Then when confronted they all lied and covered for each other. Scum of the earth. I WILL be pressing charges

Ta
Review №40

Fast service

Jo
Review №41

Wouldnt let me get my belongings out, I wasted a whole day of work bc I had to call police just to get my things,ended up changing attitude and price when cop arrived .overpriced and very rude owner.

Su
Review №42

We are seniors with AAA Premier RV membership and after a Cocoa FL towing company called C&L refused to tow our broken down motor home (they apparently didnt want to drive all that way) Buddys Towing came out to help us.They were so friendly and genuinely caring. The driver, Eddie, I believe, was professional & very helpful compared to those other clowns! He got us towed directly home in no time! Thanks for the great service! I highly recommend this company.

Br
Review №43

Awesome experience. Our vehicle broke down today while on vacation from indiana and we needed it towed. Response time was very fast and the driver was very friendly. Would recommend to anyone that is need of a towing service, very professional company.

Sy
Review №44

Sadly, Ive needed these services a few times as my old car keeps getting older. Theyre a knowledgeable, quickly responding crew and the prices are reasonable.

Mo
Review №45

Friendly and fast!I believe the drivers name Kenny, nice guy!

Br
Review №46

Very fast response time and the staff is incredible! Thank you so much for everything!

St
Review №47

Apparently Buddys Towing drivers come flying up behind you and will tailgate you even when youre already breaking the speed limit. And when you call the office to inform them of their drivers aggressive driving they try to justify it by saying oh theyre on their way to a call. Dont use these guys. Luckys is better if you need a tow.

Da
Review №48

Great customer service ànd great job

Sh
Review №49

An unbelievable 3 tows Within two months all three times I called Buddys Towing they are professional and caring today my flatbed driver was great the other day Larry had to tow my other car also awesome job I will never call another tow truck company I will depend on Buddys Towing and recommend him to my friends and family. From the phone call to the lovely girl in the office to the point where I have to wave goodbye to my car they make a bad situation all better. Thanks buddy

Jo
Review №50

Towed two vehicles simultaneously (one on the flatbed and one on the wheel lift) for a very reasonable rate. The wrecker driver was very nice and professional, and managed to place both vehicles in an extremely precise spot. He had to actually place the first car on the wheel lift on the side of the road in order to place the car on the flatbed in my garage, and then pick the first car back up and place it in my driveway. He couldve cut corners but he didnt, even when it got dark and started raining. He fully strapped everything down, every time. He took really great care of my cars. I dont think I got his name, but he was excellent, and easily deserves five stars.

Ca
Review №51

These people are Humboldt they dont know how to take care of you but the best way they always got my business

J
Review №52

My starter went out ony vehicle. I called them to tow it to my repair shop and Phil showed up in just ten minutes! Super polite, friendly and professional. Thanks Buddys Towing!

Ri
Review №53

These guys were awesome! After an RV mishap, Dave and Jesse came out at night, removed a shattered A/C unit, patched our roof, and got us roadworthy again. And were extremely competent and friendly. Great job!

Gr
Review №54

One of our service vans broke down in Port Orange. Buddys towed it to a local repair shop with enough time to have the repairs done before the shop closed. Great service and didnt gouge me on the price!! Highly recommend.

Ra
Review №55

They were professional and called with a new eta when their estimated arrival time wasnt going to be met. Thank you!

Da
Review №56

Great service,very reasonable and always there when you need them the most best 24/7 towing company out there.

mi
Review №57

Sold a vehicle and they delivered

Ma
Review №58

Quick and professional service! The driver arrived within 30 minutes amd pulled my car that was deeply stuck in soft mud. I highly recommend Buddys Towing.

Ni
Review №59

This company is amazing. I needed my fifth wheel towed at 10pm and when nobody else could or would the awesome dispatch women had her guy out to us and Eddie the tow truck driver hooked up with no issues and maneuvered our fifth wheel down a sketchy dirt road with ease. Amazing company!!!!!!!!!

Bu
Review №60

Mr and Mrs Criner; Let me address your review by saying I am sorry that my driver was too close to your vehicle (and he was not just enroute to a regular tow but an accident tow) As far as my dispatcher, I listened to the recording and although it does not excuse my drivers actions, as she stated, he was in route to a FHP call which had lane blockage and possible injuries that is why he was going faster than normal. I would appreciate if you had called the office and requesting a callback from the manager instead of posting your aggravation on the web. Buddys Towing has been in business for over 30 years and we pride our self in customer service. Given the chance I am sure we could have resolved this issue at the time. Tow trucks are considered emergency vehicles and need to be given the same respect you would any other emergency vehicle (id Police Ambulance). Again, I apologize for this situation (as did my dispatcher) and we will try in the future to be more respectful.

Jo
Review №61

Great people the owner is really sweet She was very helpful even knowing she didnt have to be

Je
Review №62

Great service fast,friendly and affordable! Would highly recommend!

Ch
Review №63

We use Buddys all the time where i work, they are always great. highly recommend!

Bi
Review №64

Quick, friendly + cautious.

Br
Review №65

Got there and they told me they couldnt do it because they thought my RV was smaller. Then told me they could but they had to winch it out which was an additional fee. Even after i got another company to winch it out i called them back to give them business and the lady got mad that i was dealing with another company and hung up in my face. Kinda dumb to turn down money after YOU told me you couldnt do it originally and i still tried to give you business.

Na
Review №66

There service was awesome. Very prompt!!

Sa
Review №67

SO fast, easy, AND GREAT PRICES!

Ja
Review №68

I was driving home with my 4 ways on, and one of these drivers almost rear ended my car, then passed me on a turn with a double yellow line, was it necessary to put peoples lives at risk, since I was directly in front of me at the light! Wish I could put negative stars.

Ve
Review №69

5 stars to the gentleman that towed my car. He was such a nice guy and helpful beyond our initial service expectation. If all others representing this establishment provided the same level of customer service my review wouldve been 5 starts entirely.1 start to Lynn, the receptionist that answered the phone and hung up twice. She first hung up while asking her for a quote and the second time she hung up was during the payment process (although the impression she gave initially wasnt favorable, we only needed a cheap tow for a vehicle being sold for parts so our standards for service werent very high). She also neglected to mention that they do not take American Express when she was asked ahead of time if they took credit cards as a form of payment (had she mentioned it ahead of time we couldve been better prepared without having to rearrange our payment plans at the very last minute). If all employees performed their job like she did, I wouldve given the establishment as a whole 1 star. I also wouldnt, unfortunately, call again if I needed towing because I typically receive better overall customer service from triple A.

Xx
Review №70

They were Awesome. And Very polite

Ch
Review №71

Did a good job and was professional. Thanks

Do
Review №72

They deliver it on time

El
Review №73

You are the rudest and most unprofessional pieces of crap on this planet!!! Word of mouth is the best form of advertisement and you will get yours. How do you sleep at night? Its a darn shame you cant post negative stars!!!

Ly
Review №74

Was in a,bad accident .The driver Eddie was so kind put me in his truck as he loaded my car to their impound . The next day when I called the lady who,answered the phone 1st question was am,I ok. I was surprised most just care about the money . Explained over what I needed to do and was very curious and repeated when I needed . Thank you Buddys Towing for making a bad situation a lot easier

Th
Review №75

Did a great job for us when when we had some car trouble. Very professional and reasonable.

De
Review №76

Unprofessional and rude customer service. Cussed at me because their driver was inconvenienced having paid for the gas, but i had already walked myself in a bad storm to the gas station and got back 30 minutes before they were suppose to be there. I seriously hope my insurance company never uses them again, boo hoo you paid for some gas you can put in your car while im walking in a hurricane. At the very least the person answering the phone should be fired, no customer service skills, you NEVER cuss at a customer especially when you were snotty when i called the first time. Id give 0 stars if i could

St
Review №77

Got stranded in middle of night. Telephone operator was half asleep and unintelligible. Called me back to tell me their driver had to go to an accident. Guess they only have one tow truck driver.

Cr
Review №78

These people are so unprofessional please do not give them your money they will extort you.

Da
Review №79

Prompt. Courteous

Te
Review №80

Helped me out at the mall tonight. Thank you BUDDYS TOWING for coming through in a time of need.

Ki
Review №81

Too exspensive..

ni
Review №82

Unprofessional, but thank you for making things right in the long run.

Ma
Review №83

A+++

La
Review №84

To expensive

Ra
Review №85

Friendly

Information
21 Photos
85 Comments
4.1 Rating
  • Address:830 Birch St, Daytona Beach, FL 32117, United States
  • Site:http://towingindaytonabeachfl.com/
  • Phone:+1 386-255-8664
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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