Yesica and team are the best. I used them for both homeowner and car insurance and even though I am new to the country and not familiar with the process, Yesica was very helpful guiding me though the process and providing recommendations. Icing on the cake, rates are very competitive compared to other brokers I was referred to. I definitely recommend and would use again if needed!
Yesica was very knowledgeable and patient in walking us through everything. Super responsive. Such a great services!!
Dustyn is the best! I needed to get insurance just a few days before closing and he rushed to make sure it happened the same day I called. He even recommended a wind mitigation specialist who could come immediately, in order to further save on on my policies. It was easy, affordable and painless. I’d highly recommend Dustyn and his team for all insurance needs!
Josh has helped me many times. He is professional and very prompt in returning calls and emails. He is very personable and takes a boring experience like talking insurance and makes it easy and enjoyable. I can honestly say Jake from State Farm has nothing on Josh!!
Helped me with a family members policy. Friendly service and great rates but no in person service due to Covid. Went to the office some time ago and there was a sign on the door saying that. All the while thru the glass you can see that masks are not worn by employees in the office.
Dustyn was originally referred to me for renters insurance through a family member. Since than, I have utilized their services for renters, car, and business insurances. I have saved hundreds of dollars without any effort on my end. Dustyn and his team handles all obstacles and creates a true stress free experience. Highly recommend !
I had the opportunity to have worked on a common client with Joshua Zepeda and my experience was extremely pleasant he not only has an excellent knowledge on the business but his positive attitude is very genuine. He definitely goes the extra mile to complete his job promptly and professionally.
In the past 10 years I’ve dealt with several different insurances & it been a nightmare. I’ve been lied to my face several times.it sucks-Joshua Zepeda works for GreatFlorida insurance & he has been very good. He has been very honest and on top of everything. It been a blessing. I highly recommend them and As well to speak with Joshua. Thank you
Worked with Joshua on getting insurance on our new home. During COVID. Not easy!! We didnt have many options due to most agencies being closed or not preparing new policies but Joshua managed to get us a decent policy and promised to keep us informed once agencies open up again. He was a pleasure to work with and I look forward to working with him in the future.
Joshua Zepeda is a wonderful asset to your company. He is extremely knowledgeable, courteous and helpful. Joshua always gets back to me in a timely manner. He is one of the main reasons I am staying with Great Florida!
Joshua Zepeda is a wonderful asset to your company. He is extremely knowledgeable, courteous and helpful. Joshua always gets back to me and the other managers in a timely manner. He is the main reasons I refer Joshua to our managers at Riverstone communities for pet policies and refer him to our residents.
We have home, auto, flood, as well as umbrella insurance with Great Florida. There hasnt been one time when all the folks, and Dustyn in particular, havent been courteous, professional, proficient, and helpful. They have been the best so far in my 51 years of using insurance for various purposes. Many thanks for the great service, and cant recommend them enough.
I got a flyer in the mail from this office and thought the rate was too good to be true. Nonetheless, Im retired so thought Id kick their tires for a bit to see if I could find out more. I got Dustyn on the phone who greeted me promptly and seemed to know what he was talking about. We reviewed my homeowners insurance and he explained that he would get back to me before the end of the day as he had over 15 companies to work through. I didnt expect a call back to be honest, but less than an hour later, I got a call back from him with a quote. The quote was $30 cheaper than what was on the flyer and I couldnt believe it. The quote was emailed to me on the insurance company letterhead, not some generic document and I was on my way. Dustyn was able to secure the coverage for me 3 days later as agreed with no problem whatsoever. I have even waited a few months before leaving this review to ensure that nothing changed and I wasnt missing something. Ive called the carrier themselves several times to confirm as well and everything is on the up and up. Dustyn saved me $810 a year and was able to match the coverage I had before. Very impressed with this outfit.
Smooth process. Purchased homeowners insurance. Highly recommend. Yesica is very responsive and efficient.
I will give 5 stars to Mr. Joshua for his professional and prompt assistence when I need COIs, thanksRaul RoaPolice Painting
GREAT SERVICE AND GREAT STAFF. JOSHUA ALWAYS GOES ABOVE AND BEYOND TO TAKE CARE OF YOU. GREAT JOBS GUYS. I WILL DEFINITELY BE RECOMMENDING THIS INSURANCE AGENCY TO ANYONE WHO NEED INSURANCE!
Tatiana was extremely informative and patient while I was weighing my options on providers for my homeowners insurance. I appreciate the expertise, promptness, and compassion.
Wonderful experience. Dustin and Yesica are very professional and helped me a lot. Highly recommending this agency!
I spent 5 years with a different Agency and never got a call from them when the credit card on file expired or when my policy renewed. I was tired of feeling like just a number and found this agency on google. I decided to give them a call to see if they would be able to make me feel like a real person and give me some sort of personal attention that I had been lacking for so long. I was greeted by Jennifer over the phone who sounds happy and positive (always a good sign). I explained my situation and she said that she thought I would be best suited to talk to Dustyn, the owner, directly. Right off the bat, she understood what I was looking for and made it known by putting me in touch with Dustyn. I have never spoken to the owner of the old office I was with. I spoke with Dustyn and within minutes, I knew he understood what I was missing and was confident that I he could help. He invited me in to meet face to face, which is so uncommon these days, and really goes a long way with me. We met in his office later that day, and I immediately switched my progressive auto insurance, universal homeowners, and safeco RV policy into his office. The communication has been superb and I never feel like a bother when I call into the office to ask any questions or review my policies. This place definitely deserves the 5 stars. Thank you Dustyn & team!!
Just wow! Talk about service and professionalism. Dustyn and his team have continued to impress with their quick responses, good rates, and genuine all around care for my business. I was new to the insurance aspect of what I needed to get contracts in my job and Dustyn walked me through everything. I send this guy an email and within seconds, I have a response back from him. Its actually to the point where I feel bad emailing me on weekends, because I know hell reply right away no matter what! You need to give this place a call if you care at all about your insurance and who youre giving your money to each month. Thank you GreatFlorida and team Dustyn!
Josh has been fantastic. Begun working with him on insurance needs. Responsive and does look after your needs. They are modern and quick.
I will give a 10 stars (but I only see 5) to Mr. Joshua Zepeda for his fast response when producing my COIs for my costumers, thanks you Mr. J.stay safe.
I was a State Farm client for over 20 years. Dustyn was able to provide me with the same coverage with Progressive for $300 less a month.
Tatiana’s insurance knowledge and quick response is superb! I highly recommend Tatiana for all of your insurance needs.
Tatiana Simmons is a tremendous asset to this company. She provides excellent customer service and support at all times.
Lets just say, Joshua delivers. His colleagues should emulate him. He is a person of his word. If it sounds unbelievable, then you know you called the right place. What a professional environment. I hope this reaches Joshua and the team, Thank you and Thank you for supporting the Veteran community! Outstanding! Semper Fidelis, SgtMaj/USMC.
Thanks to Josh Zepeda for his professionalism and quick response on saving me hundreds even with the same insurance company!
Good service. Responsive. Professional. Good value. Happy so far
Dustyn has been helping me with my auto and renters insurance for years now. He recently helped me obtain flood and homeowners insurance and made the entire process go as smoothly as possible. He answered all of my questions and made sure I understood my coverage—all while getting it done the same day! I cannot recommend him and his team enough! Thank you!!
This Agency is top notch! I received a quote for my homeowners and auto insurance the SAME day as I called in. I called back the next day, was able to get Dustyn over the phone and started my new policy for the following month. It was easy, pain-free, and most importantly, I saved over $80 per MONTH on my car insurance and I was able to save over $350 a year on the house! Im a very satisfied customer!
I have had a very positive experience with Great Florida and Dustyn Shroff. The office is responsive and professional.
Josh got my general liability insurance and my workers compensation insurance for my company set up in a few days. they use docusign and took payment over the phone which was nice so i didnt have to leave a job to go into the office. nice guy and fast service. very pleased with this agency. thanks!
Thank you Dustyn and team for providing great options for insurance! Honesty & integrity are the 2 top qualities I look for when dealing with insurance and financial matters, and Dustyn truly epitomizes this. More than just a good price, they also provide professionalism, protection, and great service. I highly recommend his office!
I was shopping for homeowners insurance for a new home purchase and spoke to several agents in the Fort Lauderdale area. The other agents offered either D rated insurance companies at a premium or same A rated insurance companies at a higher cost as Great Florida. In the end, I chose Great Florida for good linking me with A+ rated insurance providers and good rates. Yesica Parra assisted me in all quotes and paperwork and she was professional and quick to respond.
My husband and I spent an entire day shopping for new car insurance after being with a carrier for over 10 years and over charged. We called a long list of people and had a hard time either getting ahold of people or we get a promise of a call back that took hours or not at all. That is until we reached the Great Florida Insurance company and spoke to Dustyn. Every time we called, we got Dustyn on the phone, even after hours!!! He was always to the point, professional and answered all of our questions immediately and there was no pressure. A day full of calls and no one compared to his rates, his professionalism and the quality of his response time as he connected his phone to his cell phone knowing we would be calling back and therefore he won our business and our loyalty. Thanks Dustyn!
This office was recently brought under new management and I cant tell you what a difference it has made. I felt like just a number here before and had a hard time getting calls returned. The office has done a complete 180 and I am super pleased with the service I received from Dustyn and his team. They are all personable, knowledgeable, and eager to assist.
I havent been too happy with my current Agency. They didnt return calls and hardly returned emails. I started calling around and got Joshua on the phone. I explained my situation and he was quick to not only understand but provide immediate solutions to my concerns. He invited me into the office for a cup of coffee to meet him and sit down face to face. I cant tell you how much I appreciated this offer as I have missed this type of service from several of my past Agencies. I took Joshua up on the offer and after 10 minutes of meeting with him and the others in the office, I felt like I was part of the family. I signed a few forms to transfer my auto and homeowners insurance to this office and couldnt be more pleased to give them the business and be a part of this family owned office. Thank you Joshua and the team for welcoming me!
Its hard to find an office where you walk in and are greeted by smiling faces on a regular basis. All the other offices I walked into, I was either ignored or greeted by someone who clearly didnt want to be working there. But at Great florida insurance I always feel welcomed and appreciated. I have my car insurance with progressive and my homeowners insurance with universal with them and they are always on top of their game. IM VERY HAPPY HERE AND HOPE YOU GIVE THEM A CHANCE TO MAKE YOU HAPPY TOO! Thanks Dustyn and the team!
Thank you Yesica for all your help getting my insurance figured out, the wind mitigation done and my credit for hurricane windows/shutters. You were so responsive and kind and I so appreciate. If you need good insurance and you want a company that cares call Yesica!!
These guys have had my homeowners insurance for 3 years and because of how well they took care of me I ended up giving them my Motorcycle, Car and Business to insure. Highly recommend them to anyone looking to get great customer service and honest information on any insurance need.Thanks guys!
I had so much trouble trying to find good and a affordable insurance, a friend recommended me to Josh at Great Florida Insurance and I must say I will never go anywhere else. Josh was extremely diligent and helped me through every step of the way. He assisted me in finding the coverage I needed at the price I could afford. Highly recommend him to everyone!
Working with this agency has been amazing! Joshua is always available to answer any question and has always gone over and beyond! Thank you!!
Mr. Joshua was very helpful and very nice in assisting me. He helped me find the right insurance policy for me. It was a pleasant, easy, and quick experience. I recommend this place to everyone!
Fantastic staff, great customer service. I cant say enough about Tatiana and the rest of the staff. Super helpful, on point, and great prices!!
I met Dustyn at a charity event and the timing couldnt have been more perfect. I was recently involved in a car accident and the Agent I was dealing with was of no help whatsoever. Dustyn offered to look into it for me because he said he had a good relationship with a rep in the claims office. Mind you, Dustyn was not my Agent at this time and had no reason to make this offer or even need to help in any way. I, of course, said there was no need for him to go out of his way, but he insisted. That following week, I received a phone call from the Claims Manager, herself, apologizing for the lack of communication from their office to me. They said that Dustyn reached out and when they heard his name and his office was associated, my name was put on the top of the list. TALK ABOUT SERVICE?! Again, Dustyn was not my Agent at this time, but still treated to me like I was one of his own clients. I received a full length update on the status of my claim, was able to get my vehicle looked at my claims adjuster that SAME day and got my car into a repair facility the next day!! Needless to say, I transferred my auto and renters insurance into Dustyns office and am telling everyone about my experience! We need more stories like this from Insurance Agents and just people in general! Thank you Dustyn for taking care of me, even when you really didnt have to! I will always be grateful to you!
I shopped around and NOBODY offered what Great Florida gave me. instead of going with what I wanted they took the time to explain in detail what I was getting. I felt very comfortable and they helped me make adjustments according to my new home needs. My home received coverage in different areas and everything was still in my price range. Osmany and Alex were great! Thanks again!
Friendly and helpful staff. Comfortable environment, super clean and accommodating. They helped me get a great price for my 69 Camaro and my Honda Civic. Saved a bunch of money on my car insurance by switching FROM Geico :-)
Jennifer is so good. Really good service. They solve my problem in two hours.
I want to thank the team especially Joshua Zepeda, my Account Manager! He is always going above and beyond for me and I couldnt be happier!
Prompt attention, efficiency and professionalism my request was handled. i am new in the state, so i had very little knowledge of what was needed and your rep (Poldi) guided me step by step. this wonderful lady was not even in the office when i called and she dropped what she was doing, drove to her office and few minutes later i got my truck insured. i cant thank Poldi enough for such an excellent service.
Amazing service and follow thru.
My homeowners agent left me hanging at renewal time which sent me scrambling for a new policy. I contacted Great Florida and spoke with Poldi. She.Was.Awesome. Thats the short of it.To be more precise, I explained my situation, that I lived quite a distance from the property I needed insured, that my policy was set to expire in A WEEK, that I had X amount of budget to work with and needless to say was very anxious.She was so friendly right off the bat. She took my information and immediately had a clear picture of my situation and had a game plan. Within, I think it was, a couple hours she had quotes for me, forms were exchanged, and was on my way (all via phone and email) with a new policy.She told me when I first called, Im going to take care of you, please dont worry. And she did exactly as she promised.It was the easiest time Ive ever had dealing with insurance.What more could one possibly ask for??Thanks Poldi !!
Awesome attention and great knowledge with all lines of business. THank you
What was done right was that every time I called the office, there was never an unanswered call or question. Top notch customer service.
I have been dealing witn Manny since obtaining a new homeowners policy and he has been nothing but a professional. He is very knowledgeable and super nice to speak with. He got me a great Ins Co. at a very GOOd rate. I highly recommend Great Florida Ins of Davie!
Very nice people. Clear conversation and honest explanation of the policies.
My experience has been good with getting my insurance.
Excellent.
Really nice people,good deals for insurance
Call this office this morning if you have questions about storm damage coverage for my parents and have no answer. A voice message that says to call the operator directly. Why would I pay this place for this kind of help right after a storm when I have questions? I will maintain business with Allstate where employees are available to help 24 hours a day.
Yesicca Parra! This is the type of employee that every company should have! I dont speak English fluently and this lovely lady that happens to be bilingual (excellent plus for the company) help me from the beginning to the end. She is charismatic, professional, dedicated, willing to go above and beyond, and satisfy customers needs. I had a rough path with the previous company and this amazing lady make my transition to this company so smooth.Yesicca Parra! This is the type of employee that every company should have! I am not fluent in English and this loving young woman who is bilingual (excellent benefit to the company) helped me from start to finish. She is charismatic, professional, dedicated, willing to go the extra mile in order to satisfy the clients needs. I had a bad experience with the company above and this amazing young woman made the transition super easy.
They have done everything right I am very happy so far thank you very much for everything!
I experience with Joshua was the worst. It does not return calls. It does not give correct information. Not recommended Joshua for your insurance.