Good customer service, great discounts of fixing multiple devices!!! Definitely recommend !!!!
The best service I ever had my phone has never been better they’re great!!!
Amazing place to get cases and phone replacement for broken front and back. A very professional setting. Clean. They wear their masks and I saw no dust or dirt on any of their white counters. screen repairs take 10 to 30 minutes and it’s good as new.👍🏽
Avoid these people like the plague. They will ruin your phone.My s9 screen was broken. Take it in, tech says 30 minutes. I call a few hours later- they broke the charging port for the phone but likely wont get a replacement in time before closing (I brought this in at 3 pm on a Thursday). Come in next day, they rudely tell me that theyll call me. They never do, I have to follow up with them to confirm that they finished it. I picked the phone up and it doesnt receive reception. They gave me a reimbursement of the labor ($80) but refuse to give a full refund. They offered to fix the problem, but I dont trust them operating a pencil let alone my phone at this point.I take it over to Mobile rescue to fix their screw-up. Turns out they installed the incorrect component because the wires are different lengths and colors. I wont get into details about mobile rescue, but its been 2 weeks and my phone still doesnt operate correctly.
The service here is unbelievable. My phone was destroyed and they fixed it up brand new in less than 15 minutes. The staff is educated and they did an amazing job. They also put a screen protector on my phone for no extra cost. I would recommend The Fix to anyone.
They fixed my iPhone XS Max, with a good price, really fast and looks brand new. Thank you so much I will recommend to all my friends and family.
The best cell phone repair phone store I have ever been I repaired my iPhone 8 in 10 mins I highly recommended
The guy fixed something that only took two minutes and no parts. I would have been happy to pay $$$, but he wouldnt take my money. I HAVE been in there several times, so dont go looking for freebies, but an honest fair service center. He saved my bacon!
WONDERFUL!!!! Gave me a few options to get my info off an old phone, The most expensive was 100.00. Then the gentleman said let me try something...Switched a few things around behind the cover near the battery and PRESTO all my info from old phone to new just like that...Mind you my old phone was DEAD!!!.Thanks Again!!! Best Customer Service. I think he said his name was Ben :) I hope I got it correct.
Thank you so much the service is so good! There are very good workers and good prices I will definitely come back here!
DO NOT HAVE SCREEN REPLACED FOR IPHONE HERE. Spend the extra $20-$30 and go to Apple. The Fix only offers a 90 day warranty on screen replacement, even if its an issue with their hardware, spoke with the manager who looked for reasons not to replace the screen. Lesson learned, spend the extra money.In response to the owner, I came into your store with receipt in hand, all your employee/owner could say was 90 day warranty...Thats fine, you wont respond for your product beyond that time frame, Even though Apple confirmed your hardware froze my phone. My main point is for everyone else,....Just spend the extra $40 and go to Apple, they will replace with genuine parts which will allow the phone to work properly for a longer period of time. I refuse to go back to the fix and will let others know.
This guy is great: I asked him about a chraging port on my Galaxy s8, which another phone repairer said would take a $120 procedure to fix. He looks at it for half a second, grabs a tool, and starts working out the dust that had settled into the port over the months I had had it. It turns out (like I expected) that I had damaged the port slightly and a repair might actually be needed, but he refused to be paid for the 5 minutes he has spent testing and cleaning up my phone. The charging port doesnt work perfectly, but it DOES work a lot better now thanks to this guys pro-bono work. Stand up dude, give him a call for any phone related fixes you might need.
Great cases. Excellent service. Affordable prices. Keep up the good work
I feel like this store ripped me off big time. I could not turn my phone on. I left the phone with the store owner. In less than 60 seconds, I got a call on my husbands phone saying that my phone was fixed. I went right back to pick it up. The guy said it would cost $50. I thought he was joking. He wasnt. He ended up taking $40. I will never, ever go back there again. The store is a rip off.
I fixed my iphone x screen there and they fixed only in 15 mins it works perfect now
Fast and good service. Very nice cases. highly recommend. Good job
It was real quick and great service. Come see Ben he really knows how to fix phones. Referring more customers to him
Customer service was great fixed iPhone 8 Plus in mint condition 💯
I always repair my and my family phones there I highly recommend this shop
Wow the best experience I have had !!!! I went to The Fix & they were so helpful they fixed my phone in less then 20 minutes compared to other places that took hours! If I recommend everyone to this store & the men are sooooo nice !!
I walked in, showed the tech my phone, and walked out five minutes later with no more problem and the same amount of money in my pocket. Courteous, professional, and recommended.
Awesome service, very professional, great quality work!! I will continue to do business with THEFIX when needed! Highly recommended!
Amazing customer service, very helpful employees.They have MULTIPLE selections for case which is awesome♥️ VERY satisfied🤞🏻😌
They did a very good job replacing my screen highly recommend this place for all your phone needs.
They fixed my screen very quickly and I recommend that you come if you need your phone fixed
They have good quality products, a big collection of cases, affordable prices and Ben who fixed my phone fast
Very good customer service came in and got phone fix with no problem, very nice people
Great Customer Service, Nice phone cases as well. Big collection of cases, got a nice iphone 6s plus case
If I could give them lower than 1 star I would. I will never go back here ever and I wish I never went here in the first place. First they asked me for phone password which I thought was weird since no other screen fix it asked for the password.The first time they fixed there was glue bubbles on the bottom of the screen. If you compared the brightness to any other fixed phone or original Apple screen the brightness is definilty duller, and the screen is rough and lifting on the sides. I also had to wait 3 hours for my screen to be fixed I realize stores are busy but 3 hours is unexceptable. I am extreamly upset and unsatisfied that I payed $130 for all this. I do not recommend this place at all. Since this place is in the danbury fair mall I recommend going to zagg across from Apple it’s cheaper, faster and the workers are very helpful and respectful.
The fix made it so easy to fix my broken screen so fast great service with a smile highly recommended!!
Good service quality and fast repairs like in 10 minutes, highly recommended
Very good customer service. Good guys
I asked many locations for repaired my phone back glass and they all were really expensive and I came.to mall I repaired my iPhone back glass here they did really good job thanks
Good customer service, high quality products. Relaibale and highly recommended
Fix phone great, reliable and super helpful, very quick
They repaired my broken screen in less than fifteen minutes, like it was nothing, right before my eyes. Fantastic service, friendly and professional technicians, will be coming again.
Thank you for fixing my battery problem. Quick response, good quality..
Well done repair. Reasonable pricing.
Guy fixed my phone when the apple store and the at&t store said I needed a new one so greatful for his help I recommend seeing him if you have service connection problems
Good products, great customers service. Thanks
Rips you off avoid this shop tried charging me 120 for fixing a SIM card slot that was not broken just needed the right sim tray which in total was $13 at Apple.
Excelent services and price.
Sold my 12 year fake Chinese knock off apple headphones told him they were apple, $50?
Very professional help. The guy took less than 10 minutes from when I walked in to solve my problem. Gets the job done well for cheap.
Alway gets the cell phone fixed.
Great customer service!
Good professional work
Very knowledgeable and personable
They get the job done.
Extremely helpful