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Kens CARSTAR North
3518 Cleveland Hwy, Dalton, GA 30721, United States
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Kens CARSTAR North

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mi
Review №1

No hassle, quality service. They kept me up to date as my car was being repaired.

We
Review №2

This was my first visit here and they made a very good first impression. The employees were curious and very helpful. I needed to get some photos of a wrecked automobile that they were storing in their secured lot and an associate behind the counter offered to email me the ones he had already taken instead of me doing the work myself; it was about 95°tm outside that day too! I received more than I couldve asked for! Thanks Ken!

Lo
Review №3

So far so good. All I did was get a estimate for the insurance company on fixing some minor repairs from a car accident I had. Ill give a review after they fix my car that will be more accurate but for now theyre very helpful, knowledgeable and friendly.

Ro
Review №4

The front desk staff was very professional, patient and polite! Loved the notifications on the status of the car each day and the promptness in delivery! Thank you! Please keep up the excellent service!

Ti
Review №5

Great service did a wonderful job on my repair. Great people very friendly kept me in the loop the entire process with phone calls all the way through my experience. Just great service with good people.

Jo
Review №6

They do a great job...car looks great

Wi
Review №7

Nice staff. Did excellent work. Had to have a minor adjustment after I picked up and they took care of it right away on my schedule.

AM
Review №8

Seth and Brent were awesome during the entire process. Thank you for your professionalism

Jo
Review №9

These folks are wonderful, very respectful answered any and all question, upto date on phone calls.

Jo
Review №10

Kept me posted though out the entire process, and finished 3 days earlier than expected. They did excellent work and I will take any and all my business to them from now on. Couldnt be more pleased.

Ha
Review №11

The gentleman at Ken’s CARSTAR North have been absolute angels! When initially dropping off my car, I was told exactly what they were doing when checking me in. I was called a few days later with an update in the process, as well as given an estimated completion date. They even allowed me to come by and pick up something that I had accidentally left in my car after hours! The guys here at CARSTAR North are extremely polite and will do everything within their power to make your experience pleasant.

Tr
Review №12

I highly recommend them. They are respectful, and there to help you with your needs . Their very considerate and understanding, My car was Suppose to be ready on the 14th and they got it done for me early, And I was very pleased with the outcome. Thank you so much you will always have my business.

Mi
Review №13

Great business, friendly, caring and informative staff. I have always heard about their good reputation, thats why I chose to have my car repaired by them. They held up to the good things I have heard about them. Would recommend them to anyone needing body work.

Ca
Review №14

Seth was my main contact, and he was exceptionally kind, understanding, and knowledgeable! Also, my car was ready before the estimated date! If I could leave a review higher than five stars, I would!

G
Review №15

We took my daughters vehicle to Kens after a deer had ran out and hit her. We arrived a little late in the afternoon at almost closing time but they did not mind. The gentleman that assisted us after we arrived was extremely helpful. He explained everything that would be happening from start to finish. I felt very comfortable leaving her vehicle with them. They finished ahead of schedule and the vehicle looks perfect.

Pa
Review №16

My experience with Kens Carstar North was undoubtedly the best experience that I have had with a paint and body shop. They scheduled the repair around my schedule, so that it was convenient for me. During the process, I received several phone calls updating me on the progress of my repair, and when I should expect to pick it up. Upon completion, I found my vehicle was repaired with great quality, with every attention to detail, and looked exactly the way it did when I purchased it. On top of a great job, they topped it off with a great detail job inside and out. I highly recommend this business if you are in need of body repair and painting.

Ka
Review №17

Very pleased, they go above & beyond to make customers very happy!

Mi
Review №18

These guys did a fantastic job and had our Lexus back to us in a timely manner.You will not find a more professional place to do your automobile repairs!

Te
Review №19

Professional and polite customer service (thanks Seth) and prompt, detailed communication from the technician in the body shop. Thanks!

Re
Review №20

Very knowledgeable, professional, and friendly staff. They had my car ready a day early, and it was clean. Carstar is rated #1 in Dalton for a reason. I will definitely be a return customer for any repairs, or body work I may need in the future.

sa
Review №21

These people are the best. Great customer service and very accommodating. They were able to squeeze me into their schedule last minute after having to cancel my original drop off date. They’re friendly, helpful and very informative about their services. I would highly recommend them!

Za
Review №22

Great place. Would definitely recommend this place to anyone. Very excellent communication

Wi
Review №23

Great experience. Very helpful and genuinely concerned about their customers. They even called the rental car company to make sure I would have a car when I dropped my car off. No other company I know would do that. I highly recommend them.

Sh
Review №24

I was extremely satisfied with the service I received throughout the process of my car being repaired. Everyone I spoke with was very nice, informative and answered all my questions. They did a great job on the body repair. We have used Ken’s in the past, we will continue to use them for all our auto body repair needs and highly recommend them to others.

Br
Review №25

Ken’s Carstar has a very courteous and professional staff that kept me informed through out the process.

Em
Review №26

So I take my sons car in to get an estimate on how much to fix his leaking window in his driverdoor. The guy fixes it in 5 seconds and doesnt charge me a dime. Im amazed. I went in there expecting to have to pawn my soul to cover the cost. Lol. Good day for me. Thanks dude!!

Wa
Review №27

Super friendly and very professional. My car came back in better condition. The body work was flawless and it was even detailed! We have used them in the past and will continue to use them in the future.

Ch
Review №28

The experience I have had with this company is by far above and beyond. Everyone from the front desk to the shop are professionals and care about your car and you. They took the time to talk and answer questions. If u need any collision repair for ur vehicle. Don’t hesitate. Go visit Carstar.

st
Review №29

The best service I’ve ever had I’ve always believed These guys are great

Ch
Review №30

Kens Carstar is the best body shop in Dalton and surrounding areas. They keep in constant contact with you at each stage of the repair process to let you know how things are going with the repairs.

Li
Review №31

Great service and work. Very friendly and professional, gave updates on job and work was completed in a timely manner.

Je
Review №32

They told me I would need to leave my truck with them for a couple of hours to change out the drivers side door lock actuator and actually were done in about an hour and a half which was a pleasant surprise. As listed above: Very helpful, very courteous, very professional and they did a darn good job! I would recommend them anytime for the type work they do. Top Notch!!!

Ca
Review №33

The staff was very professional and would stay in contact with me to give me updates on the repairs on my vehicle. I would highly recommend them.

La
Review №34

Very pleased with the service I received with my vehicle. The body and paint work looks good as new and the work was done in a timely manor. Thank you Ken’s CARSTAR North!

Is
Review №35

Dropped my truck off. They were very respectful and nice. Update when I get my truck back.

Ch
Review №36

Gentleman was very helpful in getting estimate, explaining estimate, and did so in a timely manner.

Tr
Review №37

I was really pleased with everyone. Kept me informed on the progress and did a great job. Thank you all for all your hard work. Trish

Gl
Review №38

Kens is a top notch business everyone is professional their work is awesome i would recommend them to anyone

Ni
Review №39

Very professional and fast turnaround. Did a great job and only took a few minutes to replace my mirror.

Mi
Review №40

I have never worked with a better body shop that kept me updated throughout the process. They dealt directly with the insurance company so I didnt have to do anything. They noticed some items that the insurance company left off the quote. They also went over my car and adjusted something that I wanted fix without any question. I was so happy with their work and professionalism that I ordered some parts to fix my other car. We will continue to use them when needed and recommend them for your auto body needs.

Gr
Review №41

They have fixed two of my cars now and they both looked brand new when I got them back. Friendly staff and very quick on the repairs. Worked flawlessly with our insurance company!

Bl
Review №42

Great service and very quick!

Jo
Review №43

As soon as I got the the shop on Cleveland hwy Friday morning, they were right out to look at my car. Gave me a timeline of how long it would take and got me in first thing that following Monday. My car was completed and cleaned 1 week early.This company is prompt and professional. I will definitely be back if their services are needed.2 thumbs up.

Ry
Review №44

Tony and the crew always make it happen!

Ab
Review №45

My car was at Ken’s Carstar North for some body repairs from a vehicle accident that it was involved in. They kept me updated and in the loop throughout the entire process. I’ve had experiences in the past where I took my car somewhere and wasn’t able to get an update from anyone to save my life.I had a wonderful experience using them and wouldn’t hesitate to take my car back if I needed more repairs done in the future.Highly recommend!!

Do
Review №46

I had a windshield put in and Bodyworks. I am very pleased great job I would recommend them to anyone

Ty
Review №47

Great service and really great people. Highly recommend these guys. Brent took care of me and our car, very nice and respectful. Replaced the back bumper on our 2019 Subaru WRX STI and it looks brand new!!!! Thanks Kens CARSTAR!!

Be
Review №48

All were helpful with keeping us informed and updated on the progress. Car looked brand new when we got it back. Definitely would recommend them.

De
Review №49

Great company to work with. My wifes car looks new again and had it done in a couple days. Highly recommend these folks.

Ra
Review №50

The service was very good. The work was very good. I would recommend them to others. I would use them again.

Na
Review №51

Needed repairs to the two right side doors. The estimate to repair was fair and the work done was excellent!

Ke
Review №52

My car returned to me so glossy and shiny... looking good in the inside too! The job I went there for, looks well done.

Jo
Review №53

Found it very professional worked well with insurance to have a rental there when I dropped off my truck and allowed me to drop off rental when I picked up my like new vehicle

Cr
Review №54

The service was great and turn around time was unbelievably fast!

De
Review №55

I could not have been more pleased with the service I received at Ken’s Carstar, Cleveland Hwy., Dalton.They did an exceptional job repairing my Honda Pilot. From the time I dropped off my car until the time I picked it up, they were nothing but professional. I would highly recommend their services.

Gr
Review №56

I was totally amazed. These guys were very professional. They had to deal with me being a bother. They were overall amazing, and their work was excellent! Thanks, Ken Carstar! I will be using yall in the future.

Er
Review №57

They did a excellent job can’t tell what was done like it never happened.They we’re fast and friendly and helpful in letting us know what was happening

Ch
Review №58

Had an oil change days before the wreck. When I got the car back a few days later the check engine light came on. I check the oil didn’t have a drop. As if they drained the plug so that way they get more business when my motor blew luckily I caught it that’s not ok!!!!!!! The passenger tire got hit and that’s all that needed fixed and the tire light came on the same day I got it back as well. And I can hear the tire knock every little bump I hit. I don’t recommend this place. Don’t be fooled by the fake reviews.

ca
Review №59

Amazing..... They kept me in the know on every step of the service. Customer service was A+ standard. They also did extra service at no charge or even requested. They seen the issue and fixed it without even a question. They go above and beyond. Wonderful people and service. Will be back for all my needs and will recommend to everyone. Thank you for everything.

Gl
Review №60

Great experience with knowledgeable personnel.

Da
Review №61

Ken’s Carstar failed on their commitment to effectively communicate when my car was completed. Additionally, they left used parts in my back seat and took underneath my hood. Furthermore, they replaced my wheel with a wheel from a wrecked vehicle which was not in good condition. The wheel had scratches and scuffs on it. They also held me car hostage until they collected every dime from my insurance. Unfortunately for me, tkens labor rates are extremely high according to my insurance adjuster and I had to pay the difference. I will never use Kens again. They manager was rude and was not empathetic to my issue in which I had to endure 31 days without my car due to a wreck that I did not cause. The manager was hateful and not helpful at all. At the end of the transaction he failed to explain everything they did to my car. He just wanted to get me off his property. They are horrible people and not friendly at all. I should have went with my gut and took my car to Babbs.

Ma
Review №62

Couldn’t have asked for better. I feel like Ken’s CARSTAR went the extra mile on making sure I was satisfied. The repair was done super fast and looks brand new. This was my first time filing a claim, and I had made an insurance mistake. Brent with CARSTAR took the extra time to make sure it was fixed and submitted the right way. Before this incident I would not have cared who repaired my vehicle, but from now on, it will be Ken’s every time.

Do
Review №63

They are very professional and my car taken care of very fast.

LE
Review №64

Great job guys! Super friendly, great communication, wonderful experience. Highly recommend. This is our 2nd vehicle to have work done on.

Ki
Review №65

Very courteous and professional staff and did a great job fixing my Rogue in a timely manner. My car was cleaner when I picked it up than when I left it! 5:00 closing time was the only inconvenience I had.

Ju
Review №66

Did a great job repairing my car. Kept me informed about what was going on. Very friendly and professional. Highly recommend!

An
Review №67

My mom used them and she was very satisfied with there work and would use them again if needed great service

E
Review №68

Caleb was the first person I spoke with. He is very professional, courteous, and efficient with any conversation including follow up calls. Jorge has also expressed knowledge and efficiency with every answer to all my questions. I highly recommend Ken’s Car Star 3518 Cleveland highway, Dalton Georgia 30721.Out of a 5 star rating, I will give 5 Stars Plus!

Le
Review №69

I only use them!! Any of my cars will never go anywhere else. These guys go above and beyond. Love this place. The quality of work is awesome and they’re quick.

Sa
Review №70

Kens kept me up to date with all progress. They done a wonderful job repairing my bumper & fender. And repaired fog light. I am completely satisfied with their services. Kens even went above all other shops, and cleanes my truck, inside and out. Even the wheels and tires. I hope i dont need auto body repair again, but if i ever do, my vehiclw will be going to Kens Carstar

ro
Review №71

The guys were professional, courteous and efficient. My car was finished ahead of schedule looks flawless.

Ma
Review №72

We have used Ken’s Carstar 3 times and each time was an excellent job!!! Brent Richards was so accommodating and so helpful!! We would recommend these people to anybody anytime anywhere!!

Lo
Review №73

This place is awesome. I have never had a more enjoyable experience than dealing with the people who work and operate this repair shop. My car looks brand new, you cant even tell it was damaged. They let you know every step of the way where they are in the repair of your vehicle. Thank you Tony and everyone else for putting my car back to its original condition. I will definitely be recommending Kens CARSTAR North for anyone needing auto body repair.

Ce
Review №74

Kens Carstar took care of my car after someone rear ended me. The car looks GREAT!

Br
Review №75

Kens has a very polite staff, easy to work with the work was very good quality and had my vehicle done 6 days before the due out date. Highly recommend

Ir
Review №76

Exceptional experience dealing with Brent & Caleb. Job well done! Thanks.

je
Review №77

Kens Carstar is the only body shop that I trust and would ever use. They have always done an awesome job on repairing my vehicles and they stand behind their work. Their the only one I ever recommend to any one. Thanks again for an awesome job.

Ch
Review №78

On point customer service. Extremely friendly and prices are very good. Would highly recommend anyone in need of work done to give them your buisness.

Ro
Review №79

The guys at Kens were really professional and nice. The only problem I had was I dropped it off on a monday and they didnt start it til friday. The job originally was suppose to take a week and it was in there just counting business days 2 weeks.It just took way longer than it should have. I am very happy with their work though and they even detailed my car so it looks really shiny and pretty.

Ce
Review №80

The most friendliest Ive ever dealt with. They took all the time answering my questions. Also there professionalism and detail oriented staff made me feel at ease. I would recommend them over anyone. Thanks again to all at Kens CARSTAR NORTH!!!

Se
Review №81

Very friendly would definitely recommend anyone that has car damage to go to this place.

al
Review №82

The process was simple and efficient from start to finish. They definitely live up to their slogan.

Je
Review №83

Super professional. Caleb was great in the process. I had stains in pearl white paint. The truck is brand new. They were able to carefully color sand the finish instead of repainting the affected area . Saved me, $$$$ . Kudos!

Ni
Review №84

Great folks! Very helpful and knowledgeable.

Br
Review №85

My vehicle was damaged in an accident and after repair it looks and drives like new.

Ch
Review №86

Front desk really goes above and beyond to make your visit as painless as possible! You cant tell my vehicle has been worked on (as it should be).

Pa
Review №87

Great service from amazing people. Picked up my car, fixed my issue, and returned it to me at work so quickly. The staff at Carstar are always willing to help with any issue I have with my cars, whether big or small. Definitely a place you can trust to do the right thing!

Sa
Review №88

Very professional environment. I’m satisfied with their services.

An
Review №89

Brought my car in after the Easter tornado outbreak with window and hail damage to the roof and hood. My car looks brand new after the repair and bodywork by CarStar! They do excellent work

Sa
Review №90

Swerved to miss a deer and jumped a drainage ditch. I honestly thought my car was broken in half. Major damage front bumper, back bumper underneath was scratched up bad. 5000 dollars in damage. Took it to Ken’s Carstar north and Brent took very good care of me. Was very thorough in explaining everything. The estimated work time was 2 weeks. Brent got it finished for me in 6 days. Kens carstar north is the best body shop in northwest ga and the only place my family and friends will ever use. Thanks so much kens.

Ed
Review №91

I did excellent work

Ja
Review №92

Brent Richards was very professional and informative. He went above and beyond. Highly recommend!!

cr
Review №93

Brent was so professional about everything. I did not have to wait long for my car to be fixed. They are always my go to when I need body work on my car.

Ta
Review №94

I wouldn’t take my vehicles to anyone else. Ken’s staff are always polite and professional. Brent gave me every detail as to what was going on between them and my insurance company. I like being able to stay in the loop.

Bi
Review №95

Ve hicle was repaired, cleaned and absolutely as nice as when it was brand new. Provided updates, Brent, Jamie, and everyone there super nice and very professional, recommend 100%, for all vehicles wrecked or needing body repairs of any type. Thanks guys.

Ca
Review №96

Im more than happy with how my truck has turned out and with how your guys have taken the time, in making sure that all my concerns were addressed. Your guys are a major asset to this business and represent, Kens Car Star as a top quality business anyone would want to take their vehicles to for repairs.

A
Review №97

My car was hit and we used them to access the damage and deal with insurance. They were amazing and so kind and helpful!

wi
Review №98

Got my car fixed and out fast. Double checked quality that ended up pushing back a few days but it was done right. Will use again

Jo
Review №99

Made it so simple for me!!! Very professional and kind people highly recommend!!

Ci
Review №100

Ken’s did a good job fixing the bumper on my truck and did it in a timely manner.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:3518 Cleveland Hwy, Dalton, GA 30721, United States
  • Site:https://carstar.com/locations/ga/dalton-15170/
  • Phone:+1 706-259-2704
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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