Let me start out by saying this is the CLEANEST AND WELL MAINTAINED laundry mat Ive EVER BEEN IN!!! the washers and dryer EXCELLENT!! My wife and I were greeted by Jennifer she was very courteous considerate and very very professional! She gave us a brief explanation on how to purchase and load a card for the machines also the proper operation of the machine shes there step by step the whole time we were there she was cleaning and wiping things down WHO DOES THAT THESE DAYS!?!? THIS WILL BE OUR LAUNDROMAT FOR NOW ON πππππ
My friend Reyna a.k.a Minnie is always on top of her job duties she works the hardest out of all the staff members shes always making sure everyone gets the help they need and is always having that place spotless. Shes the only reason why I always go washing thereπ―π―ππβΊ
Super great staff. Place is spotless love how clean it is and always has washers and dryers available
Love Minnie shes always helping out new and existing customers. Shes the true example of Customer Service shes the Main Reason I return instead of using the washer and dryer in my apartments. Thanks for All You Do Minnie We (the Community) Appreciates You
Ive been coming here for a year and a half.The short Hispanic lady is very helpful, professional always cleaning and being helpful.As for the other lady shes rude and is usually in her car.
I love coming here the staff is really nice and friendly.it is always clean. And very well maintained
Great place to be. Nice, clean and great service when you need help.
Yo! This Laundry spot is the best! All of the employees are extremely helpful, and work very hard at running a tight ship. I have been impressed with the place since its first impression on me by Jennifer. But let me mention my friend Minnie (Reyna) and how she has gone above and beyond to help me completely do my laundry, but has even stayed late and come to work early to let me pick up my laundry. Im truly appreciative! All the equipment is top notch, and so is the crew!
I been coming here for almost 2 years now & ole girl minnie always looking out & helping around the place, sheβs always greeting people with a smile & professional at all times best service ive had at any laundry room
Oh my what a find to wash clothes!! And they have the items you left for cheap..ie washing powder for dirt cheap.
Attandant was Helpful & Friendly. They have free Dryers.
She gets my clothes done promptly.
I will always use this laundry anytime, they are awesomely clean and helpful.
We been there since day 1, we love to wash there instead of our apartments, but manager from right now so rude and disrespectful, we would love to get a new manager π
Everytime I come into this establishment I always feel welcome and always receive the best possible customer service. Minnie is the best. She always helps me when I need it. She moves my clothes to the dryer for me. Sheβs always making sure everything is sanitized especially during this time. She always makes sure everyone is good. Iβve been coming here for over a year and never had a bad experience. She needs a raise please
One of the few times Iβve come here, the Mexican girl approached me with great customer service and made sure I was able to work the machine myself. This goes to the boss: she is a great worker and truly cares about her customers. There has never been a time where she has given attitudes or make others feel less. The other workers before her have never bothered to help me, some of them can even be racist, thinking that I donβt know English, but with her itβs different and itβs obvious. To the boss man, please give this woman a raise, she truly deserves it.
I come from east Dallas only when Minnie is here because she never has a Attitude she has great customer service sheβs always cleaning she makes the employees happy as I can see when I go wash if I leave sheβll put my clothes in the dryer and fold it for free so this goes to the Boss you need to give her a raise if Minnie leaves Iβm not coming back shes never mad because she has to work.
The Mexican woman they call Minnie is the best. She is very helpful and keeps the place very clean. She is always cleaning while I am there. The manager, Jennifer, is very rude with customers. I have seen her rudeness to other customers. She almost got into a fight with a customer. Iβm not sure how she is even a manager. Her rudeness to customers and other employees is terrible . If that happened at my workplace, she would no longer have a job and is very close to harassment. I have even heard Jennifer tell rumors about Minnie. Minnie is the best and I only stop to wash my clothes if she is there. If she isnβt then I go down the street to another laundromat.
The staff is always helpful. The facilities are clean and so is the equipment.
The Mexican girl that works here has great customer service and always cleans and treats people with professionalism. She is always teaching new customers the use of the machines, there has never been no arguing or bad attitudes when I come here. I love coming here when she is here, if not, I wouldnβt come. π
Super clean, only 10 people allowed at a time-Covid compliant. Minny works her tail off to keep the place clean and the customers happy.
Outstanding service and great washers and dryers .My clothes always come out super clean.And the ladies who work their are so kind sweet and helpful.AND I go once a week they never change on the amazing work and beautiful smiles.π―π―π―
I stop coming because the black lady is very disrespectful talked crazy and told my kids to sit down and yelled at my kids doesnβt clean sit in her car I do not come when she here at all as well as many other customer this go to the Boss
The lil Hispanic lady has great customer service and always helpful to others. Im always seeing her cleaning and wiping down washers and dryers. This is for the manager, she needs a raise because she go above and beyond
Minnie is awesome. Very helpful and friendly. Cherrys a very good and nice lady also. Both are keepers. Lol
Minnie great customer service always cleaning and helpful even when the customer are very rude I only come Sam and Minnie are here
They always take care of you they even fold your clothes if asked the little Mexican lady is so nice one of the reason I come there cause of the welcoming feeling
My husband and I visited on a Saturday evening. I wasnt very busy and the decently clean on the inside compared to most laundromats Ive been to. The person on staff was very friendly and helpful. I noticed she was helping others with their washing and was sympathetic to people that couldnt afford to wash. Her young daughter was there and was very well behaved. For the most part, she was watching tv or helping out around the laundromat. It was our first time there and the lady on staff showed us what to do and gave us some tips (there was also another lady there that must frequent there that was very informative). Id definitely return. It was cheaper than a lot of other places, great customer service and they have free dryers after a wash!
I have been using this laundry mat since April of this year. Its always clean & most of the dryers (mainly the ones on the left side) get my clothes dry fast! The last 2 times I have visited, I have had to get a refund.I load money on my card and start at least 2 washers. When I go to start the 3rd washer, I literally only have a few dollars left on my card? I felt like I was almost going to be denied a refund this time. I explained to her that the short hispanic lady was able to call the manager, explain the situation &honor a refund. The main reason why I come here is because of this same lady. She is ALWAYS cleaning and helping everyone. I truly appreciate her!!!Ultimately, I hope the owner gets the problem fixed so I can feel more secure in loading my hard earned money onto this laundry card.
I only go when the Mexicana girl is there she stays clean i Even told her you stop i never see nobody clean but You and when she told me her last name i couldnt belive we have the same name wow she is very helpful with everyone never has a Bad day i only come when she here this is to the BOSS give this hard working girl rasie please. The 5 Star are because of her and the mangner
I Love The Ladys who work there they are wonderful and very helpful and Respectful I have been going there ever since it first opened there doors it is always very cleanI would tell anyone having to do a laundry mat to go there you will like.
This 5 stars is for Mini, she is a wonderful person, shes doing a very good worked she always is cleaning the laudry, shes so helpful!!
Good and comfortable place to wash your clothes and dryers are free
Cherrie is so very polite and very helpful. Thank you for allowing us to wash and dry our clothes.
I come from Oak Cliff only when Cherry and Minnie are here they are the best make me feel at home !!!
This side is better when minnie is here,She help me when i need help... minnie is the better
A nice laundromat for the community. They have free dryers with wash and they have good machines. Some was out of order but fortunately it was enough for everybody. The attendant was very friendly and helpful. And it was clean with good folding stations and benches to wait.
I love this place...Minnie is always so helpful...she is what keeps that play in order...please give her a raise
Good place to go washing. You have to spend $2 for a wash card and load money on the card. The prices are crazy but they get your clothes clean
Clean well cared for Laundromat. Never had any problems here. Dont have to mess with finding change for the machine because they work off of a prepaid card.
It wasnt good the machine doesnt he old water in good no soap,,
I have been coming here since 2016. I have never had a problem here, other than 1x I was told I had a bootlegged card? I was refunded. So I returned, the washers here are great when working, dryers too. Since new management has taken over, I have only seen improvement, However, the ONLY person I see is the little hispanic lady. Is she the only one that works here? Everytime I come she is here, and has her customers happy, and the place clean!! She deserves a raise. Hope the owner actually reads these.
Been going to this place since it opened because its right across from where I live. Wonβt be back. Machine took my money at the beginning of September and itβs been a game to the manager to not give me my money back. Iβve called, Iβve stopped by, she even said sheβs leave an envelope for me with my $5. NOTHING HAS BEEN RETURNED TO ME. Employees are nice, but come on, a month now for my $5 the machine took. Itβs not that hard to refund me my money back.
It was my first time going there . I had no clue what to do . A really nice lady came right away and helped me I asked her for her name and her name is Pam . She is a really nice lady and helpful. I will definitely go back soon .π
Good customer service they. Always helping out. With everything and very clean
I wish I could say my experience was the same. Been coming here for at least once a week for 5 months. Spend close to 20/weekly thatβs $400 . Lived across the street . Had permission from the manager to park my car there. She called or the owner and had it towed. Itβs disheartening because not only did she go back on her word, she doesnβt care about the customers. I know my money solely doesnβt run this place but I will never use them again! They will not pocket my money then screw me over. Iβve called several times went up there just to talk. She wasnβt there never answered never returned my calls. Just letting yβall know, guess I got too comfortable thinking they were being good neighbors guess not
So as I was washing I noticed that one of the workers was hustling customers for money because she was drying their clothes then had her kids begging as well omg it was sad to see I cried in the car whoever runs this business please handle that because its not good business I will never come here again and I live right across the street I really like washing here but after witnessing that I could never pull my self to every come back great washers & drys but workers begging for money its not worth it. ..
Great customer service ever since it came under new management super friendly employees, very clean and welcoming environment, very outgoing and friendly manager as well as the short Mexican female Iβve been coming here since new management because the last managers were very unorganized and disrespectful ever since then Iβve felt very pleased with the company of the employees
This used to be a great place. People here dont help always on phones. Half dryers dont work. Now washers are getting that way. Dirty place. Im gonna look for another place.
Clean and well run, attendant Samantha runs it well.
PLEASE COME ON IN!!!! ENJOY COOL AIR, A CLEAN ENVIRONMENT, MANY DIFFERENT SIZED WASHERS AND FREE DRY, AS WELL AS FRIENDLY ON SITE STAFF. WE HAVE BEEN UNDER NEW MANAGMENT FOR A COUPLE MONTHS NOW AND ARE DEDICATED TO KEEPING THE CUSTOMERS HAPPY AS WELL AS A CLEAN PLACE TO CLEAN YOUR CLOTHES!!! IF YOU HAVE ANY QUESTIONS OR CONCERNS PLEASE LET ME KNOW, IM USUALY HERE IN THE MORNINGS. THANK YOU
Great place to wash. Friendly staff and the manager was so helpful!
Its clean the staff is friendly n helpful. The machines are kept in good condition.
NOW UNDER NEW MANAGEMENT!!!! COME WASH WITH US FOR A FAMILY ORIENTED ENVIRONMENT WITH FRIENDLY STAFF!!!
I was here a couple weeks ago and noticed someone harassing the employee over a refund and the employee kept trying to explain the no refund policy so she paid out of pocket and then was threatened to have her fired the employee was a short Mexican lady with her 2 children and was constantly being harassed the whole time the lady was there it was very uncomfortable and Iβve been coming to this laundromat since it opened and Iβve never experienced anything as unpleasant as this I feel sorry for the employee and the way she was harassed and had to pay out of her pocket I personally like this laundromat I come here often but there should be more security over the employees
The reason your losing costumers its because yβall donβt give refunds....PERIOT.
A very nice place. Clean
New washers, but not enough laundry carts, so I had hand carry my washed clothes to the dryer.
All sizes of washers, free dryers, cable tv and free WiFi
Under new management. Clean environment and friendly staff.
Sucks
Can wash and dry and go
On hand owner and clean
Awesome
Very friendly
The people
Excellent place very clean the worker very friendly and very efficient with her work has the washers and dryers very clean thank you for your work
Excellent