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Verizon Authorized Retailer - TCC
7751 Bonnie View Rd Suite A, Dallas, TX 75241, United States
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Verizon Authorized Retailer - TCC

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De
Review №1

Im very impressed with The general manager Alex. He was very professional, knowledgeable, superb customer service, and assured me with confidence that my phone will be working before leaving his store! He delivered!Not knowing I was a brand new Verizon customer. I had purchased my note 9 off of Amazon Renewed. I was up late last nite trying to put the Sim Card that Verizon sent me with my online registration. I call this morning and was instructed to go into a store for a new Sim Card . I shared with Alex and the verizon store was inside the TA truck stop.He had informed me I was looking for a corporate store. When I asked could he give me the closest one. He told me come on in and he will assist me. He did just that! See im very big on customer service and big on giving reviews and some have help make the choice do I do business or not with them ! I will be doing business with Alex because he went beyond to help me and gave clear instructions for the process and I was switching from Apple to Android due to my business!So keeping things simple for me was a great impression.I will be contacting Alex about all my future verizon additions and new purchases like my watch active 3. Now whether you are a trucker or not I wasnt a trucker but Im in the business and Im thankful that God had him there to help me today and it was totally stress free and priceless! Alex thanks and you will be bountifully blessed!!!!

da
Review №2

One of the best Verizon dealers Ive ever been too. Staff is extremely knowledgeable, and willing to put the work in for you. I picked up and S5e here a few months ago, and didnt even pay much more than before. Had a guy named Dale save me an extra $9 per month as he looked into what a new Note 20 would end up running.

Wi
Review №3

I came in only to get a fuel receipt and I realized they had the fast chargers for my S20. Went to the desk the manger said yea we got them. I ended up walking out with my bill lowered and a discount charger. The manager is highly skilled and effective. Go see him

Wi
Review №4

Alex is one of the most efficient,thorough, detailed and courteous personality that I’ve come across in years. He took care of my every need with stunning experience and tantalizing customer care. Verizon you’ve knocked it out of the park with this guy.

Th
Review №5

Only stopped at this truck stop for lunch....didn’t think I’d end up saving over $130 on my phone bill in the process. With over a decade of experience, the MANager Alex really knows his stuff. He went above and beyond to make that happen for me. Any owner-operator knows the value of saving a dollar. I’m just another driver trying to make it out here, and Alex really helped me out. I’ll definitely be returning to see him when it’s time to upgrade my phone!

Tr
Review №6

Spoke to man Alex. Had a question about my phone and my bill. Walked out happy. Alex is very knowledgeable about the products he sells. Recommend talking with him. My issue was resolved and bill lowered.

Zi
Review №7

Alex is good people. I walked in he told me I can save you some money, and did just that. $30 less on my phone bill and we good from now on. I trust him with my Verizon service from now on.

Li
Review №8

I came to the TA truck stop assembly get its coffee and talk to a Verizon dealer about a setting on my phone his name is Alex Alex save me over $100 on my phone bill Hammond his co-workers did an excellent job very polite thank you again Alex and your coworkers

P
Review №9

So far so good since I’ve been with Verizon this guy that helped me on 7th of May 2020 was the best, I bet my salary on him. Very informative and professional, guy I love ❤️ you. We actually need more people like this guy y’all.

Bl
Review №10

Alex the manager was a great person to work with. If you want honest people and to save money hit up the manager verizon store in TA

Mi
Review №11

Alex and Eric set me up. They were extremely helpful and very quick. Some real stand up guys. Stop in and see them.

Du
Review №12

Excellent service, all around manager was helping multiple customers including me with technical difficulties, system no fault of his still completed business with all of us. Extraordinary customer service

Do
Review №13

Alex at Verizon is The Man..he saved me over a $100 bucks an now i can run my ps4 on my truck an play online..Im Very Very Happy..Thanks Alex..Big Don LBC

Le
Review №14

Wow Alex was so helpful he was kind and beautiful he understands my needs and he made it work for I will let people know about him very very good experience with him great job

Ru
Review №15

VettyeVetty good Alex Long time friend sold me Six or Seven Phones Good Man Come do Business!!!!

Ma
Review №16

Eric is a fantastic employee, got me everything I wanted and more without putting too much of a dent in my account. Will come back if ever Im in the area again

An
Review №17

Can not even explain how amazing Alex is!!!! Best experience ever!!!! Saved me money and helped me get my kids what they wanted!!!! Love love love!!!! I know where I’m coming for everything Verizon!!!!

Ti
Review №18

Alicia saved me over 30$ on my phone bill!Great service!

Ri
Review №19

AliciaAlex helped me save $ on phone bill!Very helpful!

Je
Review №20

The agent here is great his name is Dale Morgan

ra
Review №21

This place is just a scam they take your money and no customer service. The tall black guy will lie and tell you anything to get your money.BIG RIP OFF

Da
Review №22

Alex is excellent very polite very professional do everything and anything to help you

BI
Review №23

Larenzo was very helpful and did what I wanted done that other reps said couldnt be done. He is very knowledgeable and cared about my needs even though I wasnt buying anything

Jo
Review №24

I do not appreciate insurance being added to my line without me asking for it, Alex.

Si
Review №25

Enzo is very informative and professional in his explanation. I would definitely recommend this store.

St
Review №26

The clerks were very knowledgeable, nice, and patient with my aging parents and the use of their cellphones.Also, this isnt a standalone Verizon store; its a Verizon desk/kiosk at the back of a major truckstop. This truckstop just off I.H. 20 and Bonnie View Rd has everything: from a gas station and convenience store with hot food, to baths with showers, to a TV lounge. All this in addition to the Verizon desk.

Ma
Review №27

Ulises R Customer service was very professional and very knowledgeable when ever Im in town I will definitely give him my business

Lu
Review №28

The guys were very friendly, helpful, very happy with the service

Ri
Review №29

Alicia helped me save 10$ on my bill👍

Ca
Review №30

Very helpful and going the extra mile. Thanks guys.😁

Mi
Review №31

Alex Dropped my Bill 50 Bucks And Helped much!!!! Thanks Verizon/Alex!!!!

le
Review №32

Alicia was a great help

Ri
Review №33

Awesome saved me money

Ed
Review №34

Horrible service.. they dont even know what they are doing...

Th
Review №35

Alicia saved me and my wife $26!!

Co
Review №36

Real good people

Ea
Review №37

Terrible service. Go anywhere but here

Tr
Review №38

Dale helped me immensely.

Is
Review №39

Says open till 10p but closed at 750p

So
Review №40

Dont buy from this Verizon, all is fake !!!!!!

Information
2 Photos
40 Comments
4.3 Rating
  • Address:7751 Bonnie View Rd Suite A, Dallas, TX 75241, United States
  • Site:https://locations.tccrocks.com/tx/dallas/7751-bonnie-view-rd.html?y_source=1_MzIzMjA0NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 469-941-3150
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telecommunications service provider
  • Telephone company
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:No
Payments
  • Cash only:Yes
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