My car was towed! There is no signage and even the woman inside the bus office said I can park my car on the street. Seemingly, I backed my car into a spot along the side of the bus station that said for patrons only. I hoped on the bus & headed to Houston. 3 days later my car is gone. Miguel Torres finally answered the phone after several rounds of calling and told me that apparently you can’t park your car here overnight. He proceeded to try to withhold his identity but then told me he was the supervisor, manager & owner once I told him he had wrong info. I’m sure he’s never met anyone like me that’s dead serious about money... & fortunately I’m in LAW SCHOOL 😉Filing a small claims suit on him and his company in the morning and I’ll be happy to deliver the court summons by hand Bc I’m certified and registered to do so.All he had to do was ask for my bus ticket confirmation number call the tow company and have my car released.Shame on me for trying to reason with a small business owner in a marginalized community. All I do is help people & now I’ve been treated with great disrespect!

People rude. No set price but theres that they make up as they go. Saw the people going thru my stuff after they had already checked it. Can they be reported for this

I didnt ride the bus my daughter did. She said the first 20minutes was wifi, then none after that. No ports to plug up cellphone chargers. They left Houston about 20 minutes late., she said the ride was ok the bus wasnt crowded she liked that, overall it was okay. Oops youre absolutely correct. Sorry!

I don’t recommend this bus at all they have poor service and rude people on our way over there they made a whole lot of stops the guy at some point was driving way too fast that almost flipped the bus over which gave us a mini heart attack and he was laughing about it! Which in our opinion wasn’t funny they had bad WiFi some buses had a charger to connect it they were driving too slow at some point that got us late to our destination they also had only one TV for the whole bus that was probably more older than my mom one of the bus drivers took a break and decided to sit infront of my mom and scooted his seat all the way back squishing my mom which made her uncomfortable and gladly the guy scooted up on the way back we had to switch buses because only 7 people were on our bus and that includes us we were already frustrated the guy had said we were gonna get the same seats we had and ended up giving us other seats but my mom said we wanted the seats we were gonna have so we sat down and they guy infront of me had his seat all the way back and didn’t want to scoot up when I asked politely if he could then another lady got in and said ok can you just calm down you already have your seats which is basically getting in our business she should’ve never gotten into. Basically saying these people were disrespectful and rude and UNORGANIZED last words are don’t travel with this bus! They also ignored my dad when he asked questions

Improper customer service; get right or get left type attitude. Be blessed u all next time address paying customers with complete respect. Positive vibes bring troops and tribes. Real spit our presents werent appreciated therefore we went to flixbus. If u may work on diversifying ya staff, yup! Hablamos espanol

Flixbus! Safe and top of the line travel.I was so comfortable!

Street is not very well lit, doesnt feel like a place to be waiting for a bus. The lighting need to be improved.

I traveled with this bus company to San Luis Potosí, MX in the summer of 2018. Throughout the entire trip the bus smelled so horrible!!! The bus bathroom was not clean from the start so that was already a red flag. The bus driver would not make any stops to grab something to eat or use the bathroom. I asked if he could stop soon because I really needed to go and I was not going to use the bus bathroom because of the how dirty and smelly it was so I had to hold it until 3 hours later. The driver was rude. During those 3 hours we passed so many gas stations with bathrooms but he did not stop! I definitely do not recommend this bus company if traveling to Mexico or anywhere. This was the worst traveling on a bus experience ever!! The price is cheap with poor service. I guess the saying is true, you get what you paid for.

Its dirty & stinky. They put dish detergent in the bathroom to wash your hands. There is no mirror in the bathroom. I was actually there to catch a FlixBus. Apparently, they have agreed to allow the FlixBus to pickup and drop off there. So I tried to ask the lady if I was in the right place. She said ”Yea, they pickup here but outside. We have no affiliation with FlixBus”.I really dont like going here. I ride the FlixBus to commute twice a week.

Showed up to aske questions and was brushed off

Neatly maintained buses and smooth driving

Great ride professional drivers and polite

You guys gave my phone number to your customer. They have been calling me no stop since yesterday please fix it.

I went to Mexico in this company 3 years ago and was a good ride there only that some of the old busses smelled kinda weird so my trip was a little uncomfortable but any thing else it was amazing. Does anyone know how much they charge for a trip to SLP?

Very overpriced bus service

This business is not a serious or a reliable one. Mr. Torres and his son Miguel aren’t people you can trust to deliver the service hey say provide nor to kept their word. Their buses are not the best and their location cater more to just one type of community i.e., Mexican community. I wouldn’t recommend to use their services because you will regret it due to always encountering issues with them.

The packaging was kind of expensive, but it gets there on time

We were not using this bus.

I always use these guys. awesome people and courteous

On time and safe

Its ok

The air conditioning was not working in the middle of the summer worst bus ride ever

Best Service and Travel

Was ok

Way to go

Good services

Not a good place to b

Very friendly operators and very clean buses

Good but a little late to reach your destination but in general well.

The price is not equal to the comfort of its buses, but it is convenient if you need a last minute trip.They are rude with suitcases.

Very good service

First of all, I just want to know that this line offers a very good service apart from the fact that its workers mistreat all the luggage and are arrogant with people, the truth from my part is the first and last time I travel on this line besides that they do not have Nor any kind of organization with its passengers in the truck where I came was going to Rioverde and I was coming to San Luis Potosi and Guanajuato when the destination was supposed to be Rioverde but and they still ask you for money before crossing to Mexico on my behalf I will not go down this line again

Parking lots are a thing that people travel like cattle and they are very irresponsible at the time they dont cook punctuality

Terrible service my first and last time I traveled with them they are super disorganized and the treatment ... it seems that they are giving us a free service the worst bus line in which I have traveled

Before they were good but now they are ABSOLUTELY BASTED. They only ask for money in the past and they go away anyway. The trucks are very old and stinky. WHEN I WERE TOLD ME THEY WERE GOING TO LEAVE AT 10AM BEFORE GOING THE TRUCK WAS DISCONNECTED AND WE WENT OUT AT 12:30 pm. IT WAS HORIBLE NEVER HAMAS ARE THE WORST !!!!!!!!!

Pesimo service arrives to check and haystack they treat it as if they were going to give him free seats, some faces from Fuchi and The buses were in very bad condition the bus broke down halfway and it took hours for a real martyrdom to arrive because children traveled this step Thursday ............

It is comfortable when traveling ... And it has affordable prices .. The flavoring of the tidal bus ..

Excellent very good

I traveled to sanluis.potosi and they stole a suitcase because when passengers are going down, the luggage is given to anyone because they are not asked for the number of suitcases they do not do their job well so I do not recommend those trucks I never travel to yi again

I like it because the service is cheap, has good service and is fast

Very good service and low costs

It is not a very ugly place but it is not wonderful either

Pity service that answers the calls is a sangron dog

Very good

Vuen servisio

Fast and safe

They treat you badly as if you did not pay them for the service

Buses are not the best.

I have never traveled in them I do not know

The treatment is regular

We complain, but we continue to use it,,, it is time for a bus upgrade ..

Excellent

Reliable

Good Buses and Drivers