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The Phoenix Insurance
11615 Forest Central Dr #103, Dallas, TX 75243, United States
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The Phoenix Insurance

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Bi
Review №1

I came across Jason Olson a few years ago while in the local Porsche Club. Decided to give him and The Phoenix a try at time of renewal. He and staff are fantastic. Always looking for best coverage/value, responsive with questions, offering alternatives I may not have given thought. Several years later, still a satisfied customer.

As
Review №2

Phoenix Insurance is such an awesome company! They are so quick with their responses to emails and so friendly and professional. I have dealt with several different people and all of them are wonderful. Today I had the pleasure of communicating with Alyssia H. She was quick and responsive. I love this company!! So glad we switched over for all of our insurance needs!!!

Ke
Review №3

I am so glad my friends had Jason Olson’s contact info!!! I was being over charged for years with my previous insurance company with the bare minimum coverage!!!I added renters insurance and it STILL was cheaper with Josh! Better price and WAY better coverage! I am so happy I switched. Let Josh know Keyasha sent you. You will not be disappointed:) I PROMISE!!!

Ke
Review №4

I have been with the Phoenix Insurance for almost 10 years now. My agent Jason Olson has always taken care of any questions or claim issues that I have made in the past with the upmost professionalism and attention. I feel fully confident recommending this insurance agency and my agent Jason Olson to anyone looking for the best coverage, rates, support.

Je
Review №5

Jason and his team at Phoenix has been taking good care of our insurance for a good number of years. We have everything managed by them (cars, home, umbrella, earthquake etc.). Jason has been most helpful and always very responsive when we have had to update our insurances when exchanging cars or one of our (too many) moves.

Sp
Review №6

Ive been with the Phoenix Insurance group for a few years, they take care of out home, auto, and motorcycle insurance policies. Always super professional and help us get the best coverage at the best rates.

Ta
Review №7

Phoenix was recommended to us after the purchase of a high priced vehicle. I was blown away by the difference in price compared to what I was paying with Allstate. After 30 something years with Allstate, where I thought I was getting great rates, we have totally switched. Jared was great to talk to. I like that when I call, a live person answers, not a machine. They are responsive to emails and dont mind answering all my questions. I highly recommend The Phoenix!

Ty
Review №8

Ive been with the Phoenix Insurance Group for six years!!! Ive always referred my friends and family members! Absolutely amazing! Definitely just GET A QUOTE!!!! WHY NOT? The customer service is phenomenal!! The Phoenix ALWAYS delivers and helps me with anything I ask for. I highly recommend this company.

An
Review №9

The staff is the most helpful Ive ever interacted with. Ill never use anyone else.

Me
Review №10

Our oldest child just got her drivers license yesterday. I was informed by my carrier that our car insurance will now increase by 150%. I called Eric and he was able to get me BETTER coverage AND a $1 million umbrella policy for $1,000 less than my current carrier. I trust Eric and his team....theyve got MY vote!! AAA+++

Ni
Review №11

A great company to do business with. It was a hassle free and pleasant experience. Highly trained professionals with great attitude.Looking forward to do business with them for a long time.

Sa
Review №12

You wont find a better guy to make shopping Home and Auto easier than Jason Olson. Whether it comes to filing a claim for home or auto, hes only a phone call away and always ready to help.

Pa
Review №13

No where else in the insurance industry is the epitome of excellence more prominent than at The Phoenix Insurance headed by Jason Olson. The company works exclusively for you, their client without conflict of interest in obtaining the absolute best rate and best coverage from A rated carriers to ensure peace of mind. Their response time and follow up is impressive, as if you were their only client. Efficiency, professionalism, and a work ethic with integrity of the highest level best describe Jason. He will research and shop on your behalf for coverage that meets your needs, and rest assured the rates will be far better than you trying to do the negotiating directly. Its that simple. Do yourself a favor and call The Phoenix Insurance. You will establish a long term relationship from day one, and never again will you be charged with having to change Insurance Companies.

Bi
Review №14

Eric was my agent. Very professional and did a great job guiding me through my coverage options. If you want exceptional service you’ll work with Phoenix.

Ma
Review №15

Very helpful and friendly staff! I would recommend Phoenix to anyone looking for new insurance.

Mi
Review №16

Phoenix insurance has great customer service and I always call them before I actually talk to the insurance provider.

ja
Review №17

Great company that Ive gone through multiple vehicles with and everything from renters insurance to home insurance. Theyve taken care of all my insurance needs for the past 10+ years.

Er
Review №18

I have been with the Phoenix Insurance for years. I needed a new renters insurance policy and spoke with Eric about a new policy. I told Eric that my auto policy was currently at $130.00/ month, and I would like to explore options. Eric called me back in an hour and to advise he was able to find the same policy for $95 dollars. The Phoenix ALWAYS delivers and helps me with anything I ask for. I highly recommend this company.

Ha
Review №19

I needed new car insurance when I moved to Texas. Found this amazing team and looked no further. Eric has helped me find the best rate and made everything so easy from start to finish. Extremely professional, reliable, knowledgeable, and communicative. Can’t thank him and his team enough!

Jo
Review №20

My insurance renewal time is here, and I shopped several insurance companies directly, and went to an agent or two. None of these shopping trips proved productive. Then I went to Steve and explained that I had no luck lowering my premiums... he said Let me see what I can do. My auto insurance came back roughly the same and found out that I was charged at fault for an accident in 2016 where I was rear-ended. I guess that has been following me through all this time and a reason for a hefty premium. That was the last straw... then Steve showed me that my homeowners premium was significantly less. Immediately told him to switch me over. I was with The Hartford for 13 years and totally felt betrayed by them for not taking care of me. Steve did an outstanding job of finding me the best rate and explaining that I should now come to him with any issues that might involve a claim. Im so happy I switched, saving money, and dealing with a friend and company who has my back.. Steve Robertson is the BEST!! Give Phoenix Insurance a call...theyll take care of you.

Ma
Review №21

Both Eric Turney and The Phoenix Insurance saved me $100 a month on my car insurance and got me a great rate on some other insurance. It was easy and I didn’t have to do much. Great people, great company. Check them out you won’t be disappointed!!!

Cr
Review №22

Outstanding insurance agent. Best one I have dealt with. I was struggling with a different insurance agent to get the right coverage for my customized Jeep wrangler. They couldnt seem to figure it out so I emailed the Phoenix. Eric from Phoenix promptly called me. I explained my situation and he got me the right coverage at a good price. This is the difference between dealing with just an insurance agent and an insurance expert. Eric is an insurance expert.

Co
Review №23

Extremely pleased with the service and value provided by the Phoenix team. Im confident my rates are the best available for my coverage needs, and the team handles all administrative aspects of the process as well. Highly recommend.

Ca
Review №24

Very helpful and quick service. Eric went above and beyond to get me the best rate possible.

St
Review №25

Easy to work with. Efficient use of technology (scan/email, remote meetings, etc.). Most importantly, a real person who can help you is who answers their phone. Ive been a happy customer for 4 or 5 years now (Home/auto/flood).

Ja
Review №26

I am a cheapskate and I shop around. I look everywhere. If I can save a dime, I will go somewhere else. As I toiled through high and low in my search for the lowest price policy, and I stopped here. Erik gave me a quote for a policy that I needed and he was able to give me the lowest quote and he helped me save more money with another policy that I had as well. His professionalism and determination to earn my business was unrivaled by anyone else I spoke to over the phone during my search. Thank you Erik.

Br
Review №27

I have nothing but good things to say about this insurance group. Just got off the phone with Jared Rains and he was super professional and patient. All my needs were met and got me the best coverage for the money. Really, really can’t stress how great this group is. Lifetime customer.

Ge
Review №28

Do yourself a favor and give Phoenix Insurance a call first!I tried for several years, in 6 month incriments, to have my insurance rates lowered. Eric with Phoenix Insurance was the only one that was able to save me a substantial amount. Once again thanks for all the help this week!

Za
Review №29

These guys were all over finding me the best coverage at the best rate. Jason is a machine. He was fast, responsive, detailed, and concerned. I just gave Phoenix all my business.

Ad
Review №30

I recently switched over to the Phoenix from a bad experience with another company. My agent Jason, shopped me a lower rate, was easy to get a hold of and when I had a hit and run accident he walked me through everything I needed to get in order before filing a claim. Very happy I made the switch and if you call be sure to ask for Jason!

Ja
Review №31

Thanks to Eric Turney I was able to save $70 a month on my auto insurance. He was very helpful and was able to answer all of my questions. He also made it a very quick and easy process.I wish I had known about this company earlier on as I would have saved much more. It is also so much easier going through Phoenix for quotes rather than the individual insurance companies. One-stop shop.

Ph
Review №32

Worked with Eric Turney at Phoenix Insurance. Heard of the company through Texas Imports Today. Had never used an insurance agency before and this was the first time. Eric was extremely professional. Within a day of gathering all the information, he had a car insurance quote with an equivalent policy that was cheaper than what I was currently paying both for mine and my wifes car. He did not hesitate to email and call regarding any information he found. Definitely sticking with the team at Phoenix Insurance and would not hesitate to refer other car enthusiasts to their business.

Ke
Review №33

I have been with these guys for 7 years now. They are the only company I know that calls me every year (or more frequently) to discuss the best way to save me money, while still keeping my coverage the same.

De
Review №34

Jason Olson did a great job finding me the best auto, homeowners, and umbrella policy at the best price. My coverage increased at a much better price. He was responsive and professional. Thanks Jason and Phoenix!

Co
Review №35

Eric was awesome helped soo much dropped my rate by 50% with more coverage I’m so happy I found these guys and Eric keep up the great work guys!

Mi
Review №36

Friendly and knowledgeable agents who will always work hard to find you the best policy for the best price. Jared has sold policies to every single person I have sent his way. Low pressure and always available to answer your insurance questions right away.

Da
Review №37

I found Phoenix via referral and they were right! My experience with Jason and team was awesome. I ended up with better coverage at a MUCH lower rate. I feel like I had an insurance consultant vs. an agent. Give them a shot!

ni
Review №38

Me and my family have used them for a couple years and haven’t had any problems until now. Everyone is very nice and friendly every time you call, however the manager Steve is where the problem is. He was supposed to help me renew my insurance and it was a full month of back and forth with him. He always had an excuse as to why he didn’t get to it yet and the things he said he did for me, he really didn’t. I just called my insurance directly and fixed it. It was much easier than trying to get anything out of him. If it wasn’t for Steve this place would be awesome!

Yo
Review №39

Great people to work with. Professional, honest, and friendly!

Em
Review №40

It is first time we work with Jason Olson, we have a lot of questions and concerns. Jason found the best policy to meet our needs; he answered all our questions very patiently. Jason is very helpful, and he is very knowledgeable, patient and professional.

Mi
Review №41

When I moved to Texas, I researched insurance options online and found The Phoenix. I was impressed at how quickly they responded to my initial inquiry. (I have found they are this quick with every inquiry I have ever sent them!) They are not only extremely friendly and professional (particularly Jason Olson, with whom I typically work), but they work hard to find the best coverage for the best price and really were helpful in advising me on my insurance needs. I never felt pressured to go with coverage I did not need. The Phoenix Insurance was a great find when I first moved and took the stress off working with a new insurance company in a new city. I have and will continue to recommend them to friends and family. I would urge anyone to at least contact them to experience the service (and savings, by the way) of working with The Phoenix Insurance team. Thanks Jason!

Ka
Review №42

I had a great experience with The Phoenix Insurance group. I have been using them for over a year now, and they have been nothing but helpful. I recently got a new car and needed to add it to my policy. They not only responded to my request almost immediately, but they also found me a better rate and set it up within the same day. Awesome experience and a great company to do business with. I highly recommend.

Ja
Review №43

Also referred to them via social media. After months of miscommunication and mistakes, I finally had to switch to another company. Some of the employees are pleasant to talk to, but management fails to take any real responsibility.

Gl
Review №44

I found Phoenix Insurance through some social media posts and thought Id give them a try to see what they could do for me. My prior agent wasnt able to help much and rates crept up every year, but Jason and team were able to save me somewhere around 14% compared to the coverage that I had last year. Overall, no issues, and theyve been very responsive.

Ba
Review №45

I recently decided to leave the company that had served me continuously since 1967, and to have Phoenix handle all my insurance needs. This decision was very easy to make because Phoenix, especially Jason Olson, MADE it easy.They found better coverage with another national firm, at lower cost, and provided easy-to-digest-and-understand material, which was very helpful.My Summation: Right Coverage by the Right People.I highly recommend allowing Phoenix to assess your current coverages, and provide you with a much better value, with the added comfort of knowing what you need has been covered.

Wi
Review №46

Steven B. did an awesome job looking up my current policies from another agent and searching for a better rate. They were able to insure my custom bike and due to their experience in the classic/custom car niche, feel confident in them having my back. I wasnt sure what type of policy I needed and had alot of questions. They were able to guide me in the right direction. Thanks guys, hope I dont need you! :)

Al
Review №47

Trying to understand how insurance companies work is not an easy feat. Luckily we have companies like The Phoenix Insurance to help us out! Ive been working with Jason Olson @ Phoenix Insurance for more than 5 years now for all my auto, renters and home insurance needs. Jason and his team continue to go out of their way to find you the best product for the best price - no matter how many cars you buy or how many times you move. He takes his time to explain and answer any questions you have. Every year when renewal comes around, hell check in and make sure that the information is still accurate, and also re-price your insurance to make sure youre getting the best rate.The staff is friendly and professional, quotes are turned-around very quickly and they are stand up people just all around. It doesnt even cost you a penny! Ive been recommending these guys to my family and friends, and overall highly recommend them. No need to keep looking, give these guys a call.

Ta
Review №48

I spent a few nights after work looking for a cheap quote online, and got quotes $300 more than expected and spam calls.A coworker told me to call Phoenix we.talked for 20 min and after 1 hour, I got a qoute cheaper than I ever expected with No spam calls and no hassle.I accepted the quote, payed through the phone and almost instantly was insured and able to drive my new car off the lot. Phoenix​ is a professional company with honest, helping employees who truly wish to help.Thank you Aaron for saving me time and money.

Lu
Review №49

The Phoenix Insurance Company is top notch. Kristi has assisted me with a personal policy for my Supra, and they have made sure to provide me with the best coverage for a great price. I have been a client with them for half a year now, and just renewed. Give this company a chance!

Fr
Review №50

A top notch life insurance broker sent me to The Phoenix Insurance agency and I’ve never looked back. Aaron Husman, Justin Husman and Jason Olson always find me the best rates, and with good companies. If I need any help or information, someone is always available to give me advice. Jason came to my aid, when I had an inexpensive fender bender, and helped me decide whether to pay for my fender bender or put in a claim. I paid it myself. I can’t say enough about the service. It makes me feel secure. Kristi Smith is bright and cheery and made sure I got the right information very quickly. I thoroughly recommend The Phoenix Insurance agency.

Cl
Review №51

Moved to Dallas around 5 months ago and finally got around to looking at auto insurance so as to get off my parents policy. Researched a handful of independent agents and had them each draw up a quote for me. Phoenix right off the bat gave me the lowest rates, which is of course the main thing you look for when it comes to insurance. However, when you couple that with the outstanding service that Jason provided, the experience was unmatched. One example is that almost every quote I got had boilerplate numbers for UIM property damage, whereas Jason quoted me at much lower limits. I asked his reasoning for being the outlier, and he gave me a great explanation about how my 2005 car probably isnt worth $100k, so why pay the extra money for insurance Ill never use? Jason and the Phoenix are also passionate about teaching others about insurance. This was extremely evident as I continuously pushed back with questions on multiple limits he chose, what some insurance items meant, and even the implications of choosing one insurance company over the other in terms of not being a registered Texas resident yet. After all the email correspondence and multiple phone calls, to get that level of service and explanation while it was still possible I could turn on a dime and go with another independent agent, Jason has absolutely earned my business for as long as Im in Texas, hands down.

An
Review №52

Been Doing Business with these Guys for over 6 Years and they are Great People to work with. Big Shout out to Jason Olson..This guy has built a great team and he is always on top of things. I can not say enough good things about Him and his team!

Ru
Review №53

Have worked with Phoenix since 2013 and its always so easy! Jason proactively reviews policy needs to find us the best coverage at the best rates, each and every year. Hes even gone to the office on a Saturday to send me new car insurance cards, above and beyond and refer them to everyone!

Th
Review №54

They werent able to help me at the end of the day but everyone I dealt with was pleasant.

Me
Review №55

Aaron at The Phoenix Insurance was fantastic to work with. Not only was his customer service impeccable, but he made the process SO easy. He saved me a bit of money over my previous insurance, but more importantly he readjusted my coverage to fit my personal situation. Highly recommended!

Ch
Review №56

Best car insurance buying experience I have ever had. Highly recommended and will gladly renew for life! Great company!

De
Review №57

I would like to thank Jared for helping me find a great auto insurance policy for a great price. If you need a honest insurance agent he is the one to talk to.

Al
Review №58

Been with them for a long time. Amazing service.

Li
Review №59

I work with Jason and he is fantastic. Always responsive for every question - re-fi, proof of insurance, claims questions, etc. He also will make recommendations when issues come up like damage from the recent storms and I know I am getting a local, reliable contractor. I went to Jason because I needed the savings on home and auto policies and that is a primary focus of course, but I also cant say enough about the exceptional service and expertise.

Pa
Review №60

We found Phoenix Insurance at a local car show over a year ago. The timing was right and we made the switch to them after years with one of the large insurance companies. Phoenix Insurance has provided exceptional service and when we suffered severe damage from a colossal hail storm, the claim was executed with absolute ease and comprehensivity! Jason and his team are much appreciated by us! Our 1971 VW Bus proudly rolls on with their help!

Na
Review №61

Really appreciated all the effort Eric Turney put into making sure I get the possible auto insurance for me!

Ry
Review №62

Great people and a great company. Everyone is very friendly and professional. I called for a quote and within minutes Aaron had me quoted with several different top notch insurance companies and saved me hundreds on my six-month policy. Thanks The Phoneix Insurance!!

Ph
Review №63

I have to admit that I dont know so much about insurance, in terms of the best companies, how much insurance is enough, etc. Jason and his team took a lot of time and effort to help educate me, and as a result, I bought auto, renters, and umbrella insurance from them. I have not regretted any of this, and if fact, am extremely glad that I did. Shortly after establishing the policies, the sewer line in the house we were renting backed up, which created a terrible mess and led to the destruction of two very expensive Persian carpets. I was having some initial difficulty with Safeco, so Jason stepped in and coordinated between myself and the Safeco claims department. In the end, I received very satisfactory compensation for the carpets, payment for excess electricity used to dry the house, and money for the hotel stay we needed during restoration. I credit Jason and his team for helping guide me through this tough situation. I would recommend Phoenix to anyone as a great insurance provider.

Je
Review №64

Enjoyed the experienced help which Phoenix and Joe Bateman were able to provide. Great resources for discovering all your options and helping you find a great insurance provider match.

Ke
Review №65

I have had all of my modified cars on insurance plans from the Phoenix Insurance. My agent Jason, has been super helpful and extremely responsive to all of my questions and requests. Even small things like asking for proof of insurance, insurance confirmation, or even questions for friends he gets back to me immediately. I have had 3 Vipers, a restored 280z, and a GTR policy with them and could not be happier. When my Datsun was caught in a spring hail storm, I simply called Jason who got me in touch with my insurance company and worked out the details. A week later a check was in the mail and my car was in the shop getting repaired.

Ky
Review №66

Homeowners insurance at its best. Friendly team that is super fast to jump on the phone. I highly recommend them.

**
Review №67

Jason at the Phoenix has been great.I was a year customer of State farm,I switched and VERY glad I did.They have saved me ALOT.I also switched my hotrod to a collector policy that Jason found me,thank God I did because I was rear ended and Geico(the guy that hit message ins) offered me 1900 to total my truck and they keep it.My insurance FIXED the truck.Jason and the Phoenix saved me from losing 10 yes and 10k of work from being lost.Use them,they will save you money and be very professional doing it.

Ch
Review №68

Awesome Awesome Awesome, staff is amazing and they go out of their way to help you with any means necessary !!!

ST
Review №69

Love these guys! Great people, great service, even the bottled water in the lobby is great!

To
Review №70

The crew at Phoenix is fantastic and always helpful!

Jo
Review №71

Great company and they are more open with the options you can do that other companys dont offer.

St
Review №72

GREAT service and GREAT prices! Everytime I have ever needed help, a question on my coverage, a new policy card sent the service was immediate far exceeded expectations.

An
Review №73

Good company, excellent service and attention, I will definitely recommend to my family and friends

Re
Review №74

By far the most detailed oriented insurance company to work!

Da
Review №75

Good deals and prices are really fair

Je
Review №76

I called having a random question and Jason ran some numbers and found out he could save me money. So now I am paying about $85 less per month for auto and home insurance!! Thats over $1000 a year saved just randomly! Thank you Phoenix Insurance and Jason Olson, you rock! :-)

Bi
Review №77

Bad service and HIGH prices.

Je
Review №78

Fast, affordable, and great people!

Ja
Review №79

Great customer service !!!!

Di
Review №80

Jason Olson with Phoenix Insurance was extremely helpful. He helped me save several hundred dollars when I switched my home and auto policy. He’s very knowledgeable and I am very pleased with his service.

Information
5 Photos
80 Comments
4.8 Rating
  • Address:11615 Forest Central Dr #103, Dallas, TX 75243, United States
  • Site:http://thephoenixinsurance.com/
  • Phone:+1 214-253-0570
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • Online appointments:Yes
  • On-site services:No
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