I just wanna say I was blown away by how amazing Karen Gonzalez was! I recently switched my coverage to Ray Scott State Farm after spending way too long, spending WAY too much with another insurance provider. Trying to navigate insurance is always confusing, and Karen helped me TREMENDOUSLY to understand exactly how I’m covered and most importantly how much it was going to cost. She’s literally saving me $130 A MONTH!In addition to the much lower rate, it was so nice to talk to a friendly voice that is local. My experience was far more personal than just being connected to a call center in an undisclosed location. I’m comforted to know if I have any issues or accidents, Karen and the team are right there. I know it sounds cheesy, but it puts me at ease and I’m SO grateful to her for making me feel that way! If you’re reading this review and are on the fence about your decision, DO IT.

Justin was extremely helpful! I was at the car dealership signing papers for a new car, when they said I couldn’t get the keys til I had car insurance. So I called State Farm and Justin had me with a great deal super fast. I’m a newbie to this whole thing, so he happily explained things in detail so I understood the whole policy. I have renters insurance through State Farm too, and they are always quick to respond and get me what I need. Always a great experience. Thank you, Justin!

Ray Scott agency not only has found the best rates for what I need in insurance policy, but all employees in the office are always Friendly, Personable, and always willing to help. I recently spoke with Justin and he is the perfect example of everything I’ve listed above…. highly recommended agency!

Me and my husband recently switched to State Farm, Karen helped us every step of the way. She beyond helpful when it came to choosing our coverage for our 2 vehicles, and answered any questions we had. We finally found someone reliable and is happy to help!

Bought a car on Saturday and had to wait till Monday to get the insurance. Monday morning 9:15am I was already contacted by Ricky and we set up my insurance very quickly.Ricky also made a few suggestions that ended up lowering my price.Its the second car I insure with State Farm, with the same agent, and both times I got unbeatable rates and service. From time to time I keep getting those emails/letters we can lower your auto insurance, and from time to time I respond with lets see what you got - but when they hear what I pay for state farm they immediately say they cant go that low...I also have a renters insurance with State Farm, so that helps too.Great Service.

As a faithful and loyal customer to my previous insurance company of 23 years, I was hesitant to leave them. However, after price increases with less and less coverage I was ready. Ray traveled 25 miles to my home and went through copies of my coverage statements. He went line by line and explained the differences and showed me where I was lacking. I bundled home and auto and added an umbrella policy. My total was noticeably less and I saved over a thousand dollars on my auto alone which is shocking because I have a teenage driver. Ray was extremely responsive, professional, friendly, thorough, knowledgeable, and patient. Comparing quotes is a chore, but with Ray he made the process easy and beat all the others. Save yourself time and contact Ray first!!

Karen was very helpful with my auto and renters insurance. She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had been getting from other insurance agents. I highly recommend

Great customer service from everyone specially Justin his always my to go guy 😊👍🏽

I had did auto insurance with Ray Scott State Farm a couple of days ago but I needed to update my start date for the policy. I called and spoke to Ms.Cynthia which is who helped me with this request. Ms.Cynthia was great I told her what I needed and she was on it and got it done in no time. Once she was done she let me know she will be sending the documents to my emails and to call if I have any other questions. Cynthia was great I was pleased with the help she provided. Thank you all again!

Simply the best! Ray Scott and his agency will take care of all of your insurance needs and treat you like family. They’re dedicated to saving you money while ensuring you’re fully covered.

Ricky did a great job of reviewing my current policies, looking for alternatives for savings. And at the same time looking to make certain my coverage was as complete as it needed to be. Took the time to answer all my questions to my satisfaction. And with the extra step to make me feel welcome and comfortable. My thanks to Ricky and Ray Scott State Farm insurance !

Karen G. helped me with my new auto policy. She was great! She helped answer any questions I had and was alway quick and responsive to all my inquiries. Made me comfortable switching agencies after so many years with my prior company. Not to mention the savings!! Thank you Karen for your time and help!

I’ve had insurance through this group for years, without problem. Vivica was super helpful today when I needed to make a change to my plan. Responsive, thorough and friendly!

State Farm really is your good neighbor! Recommend this agency for all your insurance needs. Ask for Justin Gatlin if you go! Super professional and knowledgeable. Was able to answer all my questions and recommend the best product for my needs! Thank you Justin!!

I always have a great professional experience when I call the office for payment. I believe The lady that always help me her name is Jessica and she’s very good and very helpful.

Ray was extremely helpful. And the savings that Ricky came up with for me alongside the service I experienced was phenomenal. It was easy quick and thoroughly explained to me. I’m happy to join the StateFarm Family.

Cynthia was very helpful. First time moving out, needed renters insurance and she helped me and my roommate with a great rate.

They listened to what I needed and could a product that would fit my need .Very friendly and great locationRay was very helpful

Karen was amazing!!! She helped me set up my dad’s car insurance, was super responsive and quick. 10 out of 5 stars! Def recommend her to family and friends!

With so many insurance options out there, I just want someone honest and fair, especially during renewal time.Justin was very helpful and a straight shooter.I would recommending asking to work with him.

Karen is great! I wouldn’t trust anyone else with my personal, comercial vehicles and home insurance. I was paying more than double with Geico. I highly recommend!

After many years of neglect from my previous agency, I contacted Ray Scotts agency. Their quick responses, thorough communication, and taking initiative to go over all of our policies to adjust them to our current needs was such a breath of fresh air! Vivica went through our policies with me, showing me where we could save money and where we should consider increasing coverage (having just bought a house). I am delighted to have Vivica as our representative!

I spoke with Justin at Ray Scott State Farm in the uptown Dallas district. Amazing experience overall! He was very helpful and kept true to his word calling me back and getting me the declaration page in a matter of just minutes. I’m very excited to continue working with him

I spoke with Justin today and he was so helpful! I have been with other companies and have never left a conversation feeling as though I totally knew what was going on with my account like I have today. Very happy with the service.

Ricky followed up with me minutes after i finished a quote online and located discounts i qualified for. super fast response and got proof for my inspection the same day

I have always appreciated State Farms customer service. I highly recommend Ray Scotts office since they have always provided friendly, professional and efficient service .Cynthia came through for me, yesterday, as I needed my insurance cards emailed to me, quickly, with our updated address, for a DMV appointment. She fulfilled my request within 2 minutes. Thank you, Cynthia, for always being consistently fantastic.

My bill went up by $90. I called to speak with someone at Ray Scotts office to discuss the increase. I am a very safe driver. I have a spotless driving record. Its sickening these folks are trained to try to rope you in to buying other insurance to have a multi policy discount. Ive been a loyal State Farm customer since I started driving in 1992. My parents were loyal State Farm customers before that also purchasing their home insurance with them. We were with Mark Cunningham for many, many years. Since he retired I was transferred to Ray Scotts office in Dallas. The lady I spoke with at Ray Scotts office essentially tried to justify the increase by explaining claims have gone up so the expense is passed on to all customers. That is a heck of a way to treat a customer that has faithfully given you business for close to 3 decades. Give longtime customers the discounts they deserve without upselling them to buy additional policies.

Easy setup with Ricky! Thank you for going above and beyond with my insurance.

I called to get a quote for renters insurance. Justin Gatlin was very helpful and professional. He provided me with everything I needed at an excellent price. I would definitely recommend Justin for your insurance needs.

Very responsive and professional. Trying to get you the best deal. It took me 20 minutes on the phone to make the decision to go with State Farm for insuring my second car.

Ricky has been professional, knowledgeable, and expedient in all the exchanges I’ve had with him on everything from claims to quickly getting a policy card to changing my homeowners insurance.

Vivica was very helpful, knowledgeable, & friendly. She was very patient & took time to answer all my questions, she made me feel valued. Thank you Vivica & Ray Scott Statefarm!

Miss Cynthia is a dream to work with! She is so lovely and helpful! Love it here!

Ray Scotts State Farm Insurance business in ran very well. One of his Account Managers, Vivica Fuentes, is fantastic! She is very responsive, knowledgeable, and has great interpersonal skills. Vivica is why I have selected Ray Scott as my Automotive and Renters insurance provider - it was a pleasure working with her!

Very prompt and professional service, and bonus saved me a bunch of money.

I’ve been with Ray Scott and his team for quite some time now, especially Justin! He is always on point with our every needs and honestly always helpful and so kind! I trust my family is great hands ! Thank you guys!!!

Ray was tremendous to work with. He was personable and looked for the right coverage that suited my situation. He was very responsive and even texted me with updates along the way.I would highly recommend Ray and I look forward to continuing to work with him in the future!

I am so happy I switched to State Farm with Ray Scott for all of my insurance needs. Ray and his team are always so sweet and helpful, and on top of any and all issues I may have. Having to deal with a car accident is stressful enough, but having a carrying and competent insurance company on my side is priceless. Thank you Ray, and all of your team for treating me like part of the family!!Earline

Save over $60 a month?! Sign me up!! Thanks again Ricky :)

I have been shopping around to find the perfect rates in my budget, I was able to get all the information I needed from Vivica She was the absolute best! She made my experience easy and didn’t get frustrated with me although I kept asking the same questions. I highly recommend asking for Vivica especially if your getting insurance for the 1st time!

Overall, Ray Scott insurance is FANTASTIC. I have 4 vehicles and 2 mortgage insurances under them and I cannot be more happy with their service. Customer service is important to me. Not only is Ray such a great man, his team suits him well. Professional, hard working, knows their information, helpful, etc. I can go on and on. Ricky has been my go to person if Ray is not available. Ricky was so helpful to make sure we get the maximum discounts on all of our policies as well as other coverage he thinks is in our best interest. Definitely not a pushy person as I know many people in his profession gets commission like I do in my line of work (sales) which is a plus for me as I have encountered many sales people in many different industries including mine. Those are the type of people that I like to work with because they are looking out for your best interest rather than seeing you as just another dollar sign $$$.Thank you Ray, Ricky and the rest of your team for a job well done!

Have been in contact with Cynthia here several times about home owners (which pertained to things I didn’t understand at the time) and vehicle insurance and she has always been quickly responsive, very nice and professional, and seems like a great and genuine person overall. Wanted to say thanks to her for all her help! Thanks Cynthia!

Ray and all of his employees are the best! They are always so helpful. So professional and always have an attitude of helping the customer. I’ve always had a great experience with them.

VIVICA AS ALWAYS IS A GREAT HELP. Needed help with renters insurance and she was quick and efficient.

Super quick quotes and details; made process easy

Justin was very helpful with setting up my new car insurance policy. Process was easy and my car was insured within 15 minutes!

Cynthia was able to offer solutions to an issue that I had with my claim. I was pleasantly surprised at the ease of resolving this issue.

Great experience with this agency! Quick, easy and saved me a lot of money. I highly recommend this agency!

Ricky was clearly knowledgeable of what State Farm had to offer. Switched my auto and home from Allstate, got better coverage, and am saving $200.

Ricky was a pleasure to work with. When I had an accident this was the first place I called. While the accident had me shaken up, Ricky took the time to deescalate the situation and get the facts so that he could get a tow truck out to my location. Claims handled my accident swiftly and had me back in my car in less than two weeks.

Ricky was very informative in my decision making process for auto and home!

Ray is very professional and friendly. I spoke to several other insurance agents and brokers and was turned off by their unprofessionalism and lack of knowledge, but with Ray I had all my questions answered and he was able to get me great coverage on my home for a very reasonable price. I highly recommend him for all your insurance needs!

My agent Ricky Pham was really professional, he help me understand on the stuff I didn’t really know and I’m glad I teamed up with State Farm

A pleasure working with Justin today. Got me everything I needed. Very easy transition. Highly recommend.

Switched to Ray Scott State Farm through a friend’s recommendation about 2 years ago and have never looked back! Ricky has worked with me since day 1 to get the lowest rate on anything I need! He has amazing customer service, as do all the employees from The Ray Scott office! I always get a personal call from him before any changes are made to my deductible or account, and he takes the time to explain everything about my claims, as many times as I need to make sure I understand(which is usually a lot of times). Very pleased and would highly recommend, especially to young adults who don’t really know how the whole insurance thing works quite yet. They will not take advantage of you!

Vivica Fuentes was extremely helpful adding our companys new car to the policy. Thank you and keep up the good job!

Best insurance service hands down, especially from Nancy who was very knowledgeable, kind and helpful !

Ricky was instrumental in getting my new policies set up as I closed on a home. Blew Farmers out of the water and the other companies I got priced out with from my mortgage company.

I’ve been with State Farm for several years. Following my move from NY, I wanted to shop around a bit. After speaking with Justin over the phone, I stopped my search. Super friendly, very responsive and got me a great rate. Highly recommend this agency.

Cynthia is knowledgeable, professional and effective. Her attention to personal sevice is most impressive.

Cynthia was so friendly and professional when speaking to her. Happy to be with this agency.

Cynthia did excellent. She’s very knowledgeable and got me the answers I needed fast. I love State Farm. They’ve been good to me over the last 10 years.

Ricky was an absolute gem to work with, saved me money on auto and renters

Cynthia was the best and had amazing follow-up. Highly recommend.

Justin Gatlin was extremely helpful and responsive!

Ricky was an absolute pleasure to work with. Took the time to go over my personal insurance needs and didn’t make me feel like a number. 10/10 experience!

Ricky at Ray Scott was amazing to work with! He helped me lower my renters, condo and car insurance. Thanks Ricky!

Ray and his team are superb when it comes to customer service! They are very responsive to any questions you may have. Ray is invested in his clients and is genuinely looking out for their best interest. He is by far one of the best insurance agent in Dallas. Highly recommend.

Ray Scotts office was so helpful in getting me an auto quote. Thank you to everyone in the office Vivica, Ricky, Justin & Cynthia for all of your help I really appreciate your knowledge & quick response.

Justin is the best! Got everything taken care of.

A huge Thank You to Ray Scott State Farm for helping me save over 1k on home insurance premium yearly! It’s not only great value but also great coverage! Thanks to Justin for making my home insurance shopping so effortless. Anyone looking for a trustworthy insurance agency, definitely look no further!

Barrett and his team at Ray Scott did an amazing job providing me with affordable car insurance! I’m so glad I made the switch and trust they will keep up the great work in the future.

Justin is amazing. Helpful, knowledgeable. Great experience.

I want to say a huge THANK YOU to Ray Scott State Farm Insurance. The entire office was super friendly and very professional. They were able to find additional ways to lower my premium and save me money from my previous carrier. Who doesn’t love to save some money!! They were able to explain in detail what each coverage was and why it was beneficial to have the coverage. Can not thank them enough. Definitely recommend checking them out for any insurance needs!

Great service. Very friendly. Love to work with him.

Justin at Ray Scott State Farm does a phenomenal job. If professional, responsiveness and good manners are traits that are important to you in business, Justin is your guy. He follows up to close out items and my favorite thing about Justin is that he is proactive on your behalf. I always feel like is Justin is looking out for me and that makes him a trusted partner. Thank you Justin!

Ray Scott and his whole team are amazing. If you look up exceptional in the dictionary, theres a 5x7 picture of Ray and his team. From Ray personally assisting his client, to Ricky, to Vivica, the whole team goes the extra mile and ensures that youre cared for. Whatever your insurance need is, they have the answer and serve with grace and honor. Thanks.Update: August 2021 Cynthia Broadwell once again has provided extraordinary customer service. Professional, courteous, and swiftly responds to requests. Grateful shes on our team.

I am a stickler for quality customer service and these days it becomes harder and harder to find. I can genuinely tell you that I have not had such quality and stellar customer service as I experienced with Ricky Pham when I first became a client. I use the term perfect very rarely, but that would be the best way to describe Rickys professionalism and knowledge of the business. First impressions are critical and the one I received from Ray Scott State Farm Insurance was impeccable. What a great business world it would be if there were more people like Ricky Pham.Sorry it took me so long to complete this but I still remember every detail of your impeccable service and will refer Ray Scott State Farm to anyone I can, largely in part because of you!Thank you Ricky!..... You are the best!

Ricky was very helpful in providing me with a quick and accurate quote for auto and renter’s insurance. Switching to State Farm from my previous insurance provider was a breeze. Vivica was quick and attentive when I called in to the office. Overall a great experience and would highly recommend this agent’s office for your insurance needs.

I recently added a high value vehicle and shopped several companies. The rate, and more importantly, the service that I received was far and away the best of the four companies I contacted. Onofre was very knowledgeable and friendly. He made excellent suggestions and was able to answer all my questions. I recommend them 100%. Additional policies have been added with Justin performing in the most professional way possible. Definitely my only stop for all types of insurance.

Ray Scott and his team were friendly and incredibly helpful. It was my first time buying an insurance plan and Barrett made the whole process super easy!

I can’t thank Nancy and Ricky for all their help setting up my policy!!

Cannot speak highly enough of our experience working with Ricky Pham. He was patient and knowledgeable, but, best of all, the coverage he was able to extend to us on our home and cars blew every other quote we received clear out of the water. I showed a few family members and the kind of savings we managed to get and it inspired them to look for a new carrier. Really can’t recommend these guys enough!!

Vivica is amazing- she is so professional and friendly. She is quick to respond and anytime I have questions/concerns they get addressed in a timely manner. She is also very knowledgeable of her job which adds huge credibility. I have been very satisfied with the customer service this agency offers.

Justin was extremely helpful in helping me find lower auto insurance. Maybe the process painless and extremely easy.

Thank you for a reasonable an simple quote! Justin understood what I needed and even helped with some recommendations - thank you!

Best agent I have had. Ray reaches out to me personally for any help or questions and always tries to give me the best deals as possible. Thank you Ray for going above and beyond.

My experience here was very good. Ray was able to answer all my questions and assist me with my insurance policy. He was very knowledgeable and friendly.

Saved my financial life after adding my teenage driver to my policy! Thanks Ray!!

Justin was so helpful! He helped me to insure my new-to-me car in a new-to-me state over the phone with ease! Wonderful welcome to Texas

Ricky is amazing! He got quotes to me quickly and was over $100 less than most other quotes I received.

The agents here are so good! Justin kept in contact with me after I requested a quote. He was very professional and wanted to get me the best rates possible. Onofre also was super helpful in getting me setup. I got the lowest insurance rate I’ve ever had here. Plus it was super quick and easy. These people are awesome, definitely consider contacting them for your insurance needs.

Vivica is amazing! She quickly and efficiently updated our policy and answered all my questions!

My wife and I bought a new van to convert into a camper and some friends recommended State Farm as the best carrier for this. We called State Farm and were referred to Ricky. He was so helpful and knowledgeable on our current policies that we ended up changing all of our insurance policies over to State Farm and even saved quite a bit of money! I would recommend not only State Farm but Ricky specifically for all of your insurance needs.

Ray Scott and his team came recommended and when I looked for a better rate on auto insurance I was amazed with the savings! When our new house is built in March we hope Ray will pass on more savings to our family! Thanks Ray!

Daylyn was extremely helpful, friendly and inviting. Would recommend to other looking for help.

Ray took the time to understand coverage I need for Auto & home, walk me through the detail, and at the end we save over 6K for both Auto and home insurance. I wish I would have come to Ray and State Farm sooner! I will definitely recommend Ray Scott to all my friends!

Ricky was so helpful and attentive answering any questions I had regarding my policy. I have been with this agency for 3 years and love the customer service. They truly have their customers best interest at heart!

Way cheaper than I thought it was going to be and just a good experience.

Ive been a customer of this office for about 6 years. Everyone is great, friendly, knowledgeable and has amazing customer service. They actually listen to what I need and find the best solutions for me. Today was my first time speaking with Ricky and he made a lasting impression on me. His tone was great, he was polite and took care of what I needed with a one call resolution and I appreciate that.