The credit app was easy. The staff was very helpful with any and all questions I may have had. Unit to mention that I was shocked by my payments, considering how much I financed. To say I have less than perfect credit is an understatement and they helped me get what I needed.
Staffing not very helpful they just stood behind counter no help
Easy in & out purchase, just what I needed!
Ordered a bedroom suite to be delivered. When it arrived a lamp was broken and the footboard had a bad spot on it that they had used a furniture pen on before delivery and showed me after it was all put together. A new footboard and lamp was ordered to be delivered the next week, the footboard again arrived at the store damaged, they called and ordered another one to be delivered the next week. They delivered this one and the lamp set it up and left. However it was damaged as well. I called and notified the manager who said he would order 2 so maybe one would arrive in good condition and it would be delivered the next week, which should have been today but no phone call was recieve and at 5 pm noone had shown up to deliver so I called the store and they had not ordered a replacement or left any notes on my account. The salesman I talked with has now ordered another footboard to be delivered next week which is 5 weeks after the initial delivery and was basically told it happens youll eventually get a good one! This should not happen and is concerning noone seems to care and they arent worried about putting the customer out every week waiting on deleveries only to receive more damaged merchandise or nothing at all!
Nick Myrex, was the one helping me. He did an amazing job 😊
If you are buying furniture or bedroom suites I hope you have a way to get it from the store to your home unlike me Im having to wait over two weeks for delivery to me that seems ridiculous but I will know better next time and go elsewhere.
Super helpful, very kind folks at this store! Great prices and selection!Thanks so much, Jacquita, for going above and beyond and helping us with the mattress today!
Friendly staff, easy to purchase items, and great payment options!
Seems like a very solid furniture store. I have been shopping for furniture for a future house at several places and Badcock seems to have their regular pricing below what most other places have when theyre having sales. Very good high quality items. Check this place out- sales people arent pushy at all, either. Great selection.
Went in to buy a dinning room table and chairs went to purches and the lady told us to wait till black Friday that it would be 10% off and printed us a quote for $479.81 so my wife took off work went up there with the quote and instead of it being cheaper they said the sale had ended but could still do 10% of for a total of $586.43 and would not honor there quote even though they suggested we wait. Will be finding some where else to purches a dinning set and living room set.
Excellent service. Great prices. The store manager is super nice super professional and has a good sense of humor. Nice touch
Friendly helpful service!
Everyone at Badcock Furniture is always friendly and asking if I need help with anything in the store. I have bought many pieces from the store and have not had any problems with breakages. I am a believer in Badcock Home Furniture & more.
Great place really really nice staff.. Thks Charity for everything and ur hard work God Bless...
I purchased a leather livingroom suite from Badcock. The staff were friendly and very helpful. I will be purchasing from them again.
Very nice store, helpful employees. I like you have the option to special order items.
Great experience. Nice staff. Very helpful. Much appreciated!
These people are Very Helpful. Never rude. They try to help in any way they can.
Staff was very friendly and helpful and we were able to get what we wanted within 5 days.
Got a great deal on living room and bedroom suite, April Martin was a great sales person who actually didnt try to pressure me into something expensive, but talked me out of stuff that wouldnt last long. Its true, you get what you pay for and Im happy with what I bought
Great people to work with there finance dept needs a little help 2 hrs waiting but it was worth the wait
Bought some furniture and they were so very helpful!
I had a small issue with my bed rail but they shipped a new one out.
Our experience was very good, we felt welcomed and appreciated💜
Great place with wonderful prices and a friendly staff!
Great customer service. Great variety of house furniture .
Thank you for being such a pleasurable place to shop at!!!
We bought a couch and recliner about a year and a half ago well the recliner is already broken . Not a hAppy customer. We would have shopped there again but not now. We called the Cullman store the guy said he was busy and would call us back . Never called us back. Very disappointed in the store and product. All we wanted was them to fix our recliner.
Great furniture great EMPLOYEES
I love my furniture! Great experience...
Great service and prices
Great buying experience for my new sofa and ottoman!
Great place to buy furnitrue and appliances
Great people good items easy credit
They helped me get credit I couldnt get anywhere else. Thanks for giving me a second chance.
Nice looking furniture but overly expensive for quality
They have good deliveries!!
More of a lounge for people while customers are wanting to look at the furniture they are all sitting in. Not real professional.
Had very good service
Not one person even spoke to us.
Good place
Service was great.
Nice furniture store
Didnt have much of a selection
Very nice
Same Furniture as Ashleys
Lies
Very friendly staff
AWESOMENESS