10/01/2021 11:00 am - I walk in for my appointment. Waited for 15 minutes. 3 people came after me got their haircut started. I was furious and asked why? The girl at the reception said the barber whom she has fixed my appointment is running late. What kind of idiotic thing was that. She did not make sure that I get the 1st turn before others. I didnt ask for a specific person to cut my hair. She did not even apologize. She didnt care losing business since they are gonna get paid as an employee anyways. Found another place, great barber and exceptional customer service paid $15 tip for $25 haircut and shampoo. Will never go to Floyds.

I walked in and asked if the wait was long. The woman at the register said 5 max 10 minutes. I sat down and waited 20 minutes then I saw the stylist that had completed her haircut and asked her. She said that she had an appointment and walked away. I then asked the Woman at the register and she responded with an attitude that she did not see that the stylist had already an appointment. Did not apologize or say any thing else ! I was left standing there. Totally unprofessional. I obviously left and will not return. I found a fantastic place just a few minutes away.

After a long time I found a barber shop that I feel going again to. They have really welcoming staff who actually care about how your hair look. Prices are comparable to the good salons/barber shop. It wont be fair to compare them with big chains like great clips etc. Will definitely go here for my future haircuts.

No clear procedures for appointments. I browsed the website first, nothing. I walk-in to get a cut and get told I need an appointment. Explained what I stated above. I need to call and set an appointment, and stylists schedules are posted. Great, Im new here and again...no posted procedure. Id love to tell you about my haircut, but I needed to set an appointment first, so Im still waiting. Repeat business may know this, but its a turn-off to potential new business.

All I wanted was an edge up… I ended up with no hair within an inch of my ears and the hair that was left was very uneven. When I asked to have it fixed I was told the lady didn’t have time to do it, I was then charged for the mess up. I wish there was a 0 star optionUPDATE: I sent the company an email per their request. I didn’t receive a reply.

We have visited multiple times with my teens. As long as it is a simple cut, they can do it. Twice we have had two different people butcher my kids hair styles. Neither of the stylists listened or followed the inspiration pics. One just straight up chopped off my sons hair - which is explicitly what he said he didnt want. Buyer beware....

Friendly, Fast and Fabulous decor! I enjoyed my visit. Thank you!!

It was Feb 2019, the last time I cut my hair. The world shut down, the week I was supposed to get it cut, in March 2020. I couldnt take the weight any more, and called Floyds.My Stylist was this wonderful woman, who was more than happy to let my little niece sit close by, because the kid expressed the thought she might like to be a hairdresser, when she grows up. My Stylist was incredibly sweet to her, carrying conversation with the both of us, while whacking chunks of long hair from my head. My Stylist was everything I could hope for, for my first cut after Pandemic Hair.Worth every single penny.Thank you. ♥

Im a simple guy with a buzz cut... but usually just a quick walk in and then clean up the beard.... never had any issues

Set an appointment two days ahead, was called an hour before my appointment that they wouldnt be able to honor my original appointment time. Absolutely unprofessional and extremely disappointing. If you value your time dont waste it, there is a supercuts across the street.

On Friday, 5/14 at 1:00 PM, I received a very rushed and poor quality haircut. I went home and my wife buzzed my hair because it was so uneven beyond saving in the back. Most haircuts I’ve gotten at GreatClips have been much better. I normally get a 2 on the sides with a little bit of length on the top, which should not be that hard if you know what you’re doing even a little bit. I communicated exactly what I wanted in detail to the stylist, but she did a rushed job and had me in and out in about five minutes. She had a lousy attitude and did not even bother to blow dry the loose hair off of my face and neck. I was very nice and polite but was treated like I was being an imposition for asking her to provide a service that she’s being paid to provide. Not the experience you want when you’re spending $30+ for a hack job haircut. I thought Floyd’s was supposed to be a little better than average, but I definitely will not be going back due to this experience and the attitude of the person who cut my hair.

Best saloon i have ever been to. Staff is very friendly. If you take an appointment the usual wait time is around 10 to 15minutes. For hair color you have to take an appointment in advance. They follow every covid protocol for the safety of the customers.

The best haircut in town. The one time in the last 7 years I had a problem, they quickly remedied the issue without any hassle.

Just always the best stylists and the atmosphere is great. Very smart Covid-19 protocols as well.

One and DoneOne of the worst haircuts I’ve ever received. I arrived at noon and was in my car to leave at 12:08. Speed vs quality must be the strategy here. When I got home I saw that hair around one ear was cut much higher than the other and dried clumps of hair were left on my face, neck and ears. Lower quality cut than Sports Clips. Never returning.

I’ve had multiple visits here and I have been very happy. Sometimes the wait can get to be a while though

Stylists are a hit or miss with the quality of their cuts. Front desk associates are generally not friendly. Not sure if it’s a toxic work environment there or pressure to push out haircuts fast or what.

Best barber in town, bar none. These guys are great, super chill, good music, straight razor neck trims, hot towels, the works.

Best price for a woman’s haircut, super efficient and multiple spots around the city

I just moved to Dallas in January. I had two really unfortunate haircuts - one of them just two weeks before I decided to try Floyds. I had taken a picture of the hair of stranger in an airport Chilis the week before. The style was a bit of a departure for me and I knew because of the disaster that had been wreaked upon my hair that I was going to have to go much shorter than the picture (and much shorter than I have worn it in a LONG time). Alejandra took great care of my hair and my cut is cute, sassy, manageable and much more stylish when I walked in. I would definitely recommend Alejandra and Floyds!

Walked in- was trying to find a solid, consistent haircut after getting butchered and destroyed the past year- despite my hair being a simple, straight-forward cut. Sandra G did a phenomenal job, and took her about 8 minutes. Did a straight razor on the neck... Awesome. I’ll be a repeat customer.** I initially wrote “Christine”... Speaking thru masks=lots lost in translation.

Excellent service! Excellent cut! So glad i found this place.

My wife and I went at the same time for a haircut. Firstly, I booked two simultaneous appointments for the both of us but they had one girl do us one at a time.. Secondly she did EVERYTHING we told her not to do and NOTHING we asked her to do. I’m growing my hair out so I deliberately asked her not to cut the top (she cut it SO short), and my wife asked her to not cut the back because she’s trying to grow out a mullet. And guess what? She gave us the COMPLETE OPPOSITE of what we wanted. Even if I wanted the haircut she actually gave me, she still did a terrible job. I literally had to fix it myself when I got home because it was all types of choppy and uneven. I even asked the girl if they were busy because she was cutting my hair as if she were in a hurry, but she told me they weren’t even busy. So confusing. I was debating on just cutting my hair myself or going to get it cut, and I definitely made the wrong choice by coming here. Terrible first impression. If I wanted to look like this, I either would’ve gone to Supercuts or just have a five-year-old cut my hair. I’ve never had a haircut make me cry until I came to this barbershop. Never again. I truly felt violated. I can’t believe I wasted $27 on the most awful haircut. On the bright side, the girl was as sweet as can be. I didn’t have the heart to tell her she couldn’t do her job at all though.

I just had my hair cut by Dulce, and WOW. It’s one of the best haircuts I’ve ever had! Also, I tend to get anxiety while getting haircuts and she made me feel very comfortable and answered all of my questions. I will definitely be going back :)

Pretty good haircut, youll be in and out quick. Ill definitely come here again

No doubt a great place to go get a haircut. I Had Dulce, she went above and beyond to get me the cut I wanted. She was accommodating, very knowledgeable and knows how to hold a great conversation. I Would of course recommend her as well as any of the other stylist. I’m sure they are all spectacular. Very clean, very professional and a very good experience over all !

Best place if you love big cockroaches that fall from the ceiling, and love the smell of TRASH. Theyll give the the run arounds, staff is rude and inconsiderate.

Got a good cut, but was very overpriced and not nearly as thorough as my regular barber that costs less than half the price.

Did a good job and made good conversation, pretty fair price too.

Great service. Bit costly but worth it

Never a long wait for your appointment everyone has a great attitude, I just love Geneva...she is great!

Walk-in time is great! Stylists have to already have over 1 year experience. Been to 3 different stylists so far and all are impressive. Boy haircuts are awesome as well!

I come here on a monthly basis to get a haircut from Michelle! She does an amazing job cutting my hair and understanding what I explain to her! Very compassionate and very outgoing. The front desk staff are always articulate and maybe all the transactions super easy, Love this place!

Good place to have very professional hair cut look...I would defined recommend it....people are so nice there as well. I like the ambience too...not the typical barbar shop

Great place for a great haircut. They know how to get your hair just like you want it. Super nice people.

Lady took 4 minutes to cut my hair and it shows. Will never go back. Need to find someone to fix their mess up. Do not trust this place for a professional hair cut.

Floyds is not a normal barbershop. Its a barber shop that changes you from maybe stressed or judging to relieved and to appreciate people based on their acts. I first thought Floyds was different and weird, but every time I go there I smile and say This might be a different barbershop than others, but one thing I know for sure its the best barbershop in history. I wrote a story about Floyds to show the appearance of something or someone is not the reason you should like it or hate it. You should like or hate something based on theyre acts. But you know theres nothing wrong about Floyds, they treat you with respect and care. Austin is one of the nicest barbers there. He is funny and nice to talk to. His skill is over beyond amazing. Thank you for taking your time to read this. Austin if you are reading this you inspire me.

Got a hair cut done by Jennifer and she totally ruined my hair.

I love coming to Floyds.....everyone is always pleasant to speak to .....

Doesnt matter which location I go to or which stylist I get as a walk in, waiting times are great and the cut is great. Ladies, if you like having your hair shorter give it a chance. Ill probably never go to salon again after my experiences here. (Im sure they cut long hair well too but Ive never had it done)

Needed a haircut to land an interview the next day.. super clean. The most props to Austin, met with him and I did land that job. Good atmosphere, rock and hip place. Definitely recommend to everyone

Good customer service, but some wall size pictures are not for kids for sure :-)

Wonderful spot. Its has a great aesthetic and the stylists are a fun bunch of very well trained folks. I have loved all of my haircuts here and I highly recommend it to anyone looking for a quality cut.

This was my first time at Floyd’s and boy am I gonna be a long time customer!!! They completely blew me away!! Marie did a wonderful job on my cut!!! She took her time on every single detail and made sure the site she was cutting on including tools were clean to the tee!! Her customer service was awesome. Made sure I was comfortable and my needs were met!! Glad I made the switch to Floyd’s 99 but more importantly Marie, you’ve earned a regular for sure!!! Thank you for taking your time and doing it right! Hands down recommend this place all the way!!!

Been going here for years. Floyds has great stylists that are capable of cutting all kinds of hair and beards. Try a couple out and see who is best for you you. The shop has a cool artistic feel with a wide variety of music being played.

Great place, nice friendly staff. Answe all your questions you may have.

Tim rushed the cut and left worse than how it looked when I walked in terrible service.

This place is great, but maybe only because of our barber Marcus. Marcus is top notch. We have been taking our son to him since he was 10 months old, he is now 2 and half.Marcus is the kindest and most talented barber. He always takes his time to make sure my son is comfortable and calm before he proceeds. He always does an excellent job cutting my sons hair. I always ask for an undercut with a fade and sometimes a part. It always looks great. My son thinks Marcus is his personal barber since he refers to him as My Marcus.

Slow night and was treated right. Enjoy the team.

Just a bad haircut. Honestly, they’re not great with long hair. I wanted to go from a medium long to somewhat medium cut. And I ended up having the most choppiest haircut for $27. If you people are not good with Scissors, don’t ‘TRY’ it with customers!!

Ive gone to this Floyds for a few years now and cant say Ive ever had a bad experience. The staff has always been very friendly and the cuts have always been good.

Floyd’s 99 is the best barbershop I have ever been to in my entire life. Their prices are very fair and they have such a fun and unique atmosphere. More importantly if you are looking for the best look of your life then ask for Krista! If you are looking for someone who is patient, kind, detailed, creative, and listens to your wants and needs; then it’s Krista. She makes me feel like I’m the most important client she has and has done so from Day 1. She will spend as much time as she needs to on you to make you are satisfied with your look because quality is very important to her. She’s the best! So if you’re a first timer here or you want someone or someplace new that guarantee’s and delivers on quality; make sure you come here and more importantly ask for Krista or make an appointment with her. They take appointments up to 7 days in advance. Thank you Floyd’s. And more importantly thank you Krista!

I take my teenage son here. The atmosphere is great, the staff is friendly and no complaints about the services received!

Great service and friendly employees. 1st time going there and had great hair cut for a comb-over. I will definitely be going back, prices are little steep, if your sticking with a budget. They have great hair products, pomade, shampoo/conditioner, once again prices are little steep on products.

Good barbers work here. I would recommend to make appointment so you dont have to wait. Also you need to be very specific with them. On a few occasions I ended up with crew cut!

Liz is great, not sure about the rest.

Place is amazing! Went today for my first time and I was so impressed. The environment is fun, and the people are friendly. Best part is they are skilled at what they do. Jessica was so friendly, and gave me the best hair cut I have had. Strongly recommend trying this place out if you have not.

Great place to get a good haircut. The staff is very friendly.

Very inviting, contemporary atmosphere. Called ahead for a barber for my beard. He sat me down and asked if I was happy with the length of my beard and I responded yes. I only wanted it shaped. Felt like he took way too much length off (inches). My wife was overall happy with the look of it, just going to take a while to grow it back out.

Great stylist!

No wait at all, yet the place was very busy. Super friendly, clean and over all nice ambience. Excellent price, highly recommended. Ask for TAYLOR!

Friendly staff! Great service

Very good haircut coupled with loud punk/alternative music. If you’re into it it’s definitely gonna put you in a good mood

Great place would highly recommend this place to anyone.

Waiting on a rush Sunday morning for 15 minutes is not bad(walk-in). My hair stylist took good care to style my hair and beard.

Fast service and the place looks pretty neat. Will very likely go here for my next haircut.

I am getting married in a little over 2 months and heard good things about Floyds so I went to check it out. This haircut is going to be my trial run for what my hair will look like on wedding day.I walk in and the place looks awesome and they are playing great music. I waited maybe 5 minutes and Roger comes up and greets me.I explained to Roger that I had usually just gotten a buzz cut and go on about my way however, that was no longer acceptable because my wife to be wanted me to have something other than just a buzz cut. I explained to Roger what we were looking for and he said I got you. Man did he ever. Ive never had anyone care for my hair and pay such close attention to detail then went Roger did for my hair. You can tell that he takes pride in his work and he damn well should because he got exactly what my wife to be was looking for (and thats all that matters, I learned fast.) He made my hair look awesome and trimmed/shaped my beard like I could only dream of.The place is a little more expensive than your generic haircut places but you get WAY MORE attention to detail and get exactly what you are looking for. This is my new go to place for the foreseeable future and you will not be disappointed. Pay the extra money and you will not regret it.Roger is a pro and an artist. You will not regret asking for him to help you out like I did, especially when you have no clue what you want.

I always come in for London. Shes good at what she does & is quite knowledgeable. if you communicate clearly what style you need she will either get it on point or refer you to someone who can do it better. I love her honesty & trust that. Im very picky with who I let cut my hair but shes worth it.

I get so nervous going into a “barbershop” as a woman, feeling like I would be judged for getting a men’s haircut, but the atmosphere was great and everyone made me feel comfortable and seemed really friendly. The work was very clean and they made sure to ask questions to make sure it was what I wanted vs other places assuming I’m okay with the cut they give me and moving me along for the next customer. They take their time and check for inconsistencies, a plus for me since I’ve experienced stylists not checking for even-ness. The price is very fair as well.

Love my girl Judith. She used to be uptown and I now have followed her to Denton. Only girl I trust to cut my hair.

Went today to get a fade, beard trim, and a shave. First time here. Got hooked up with Roger. Brother was meticulous. One of the best cuts Ive ever had, and definitely the best shave. Definite skills with a straight razor. Give him a shot... you wont be disappointed.Price was more than fair, no wait as a walk-in, and good music and ambiance. Will return again. Great job guys.

It was a nice haircut but I didn’t like that they couldn’t use a straight razor for my lineup

Popped in today from Bentonville, AR.I didnt have a appointment, they fit me right in. My first time at this shop, Austin sent me out with a solid cut. This guy was great, awesome experience. Next time Im in DFW, I will definately come back.

My daughter loves going here.... She has a short cut but I got my long hair cut last time too and they did a great job. Its a good atmosphere. The staff has always been nice.

I had high expectations after reading reviews and viewing website. I took my grandson in for a haircut hes 14 yrs old!. I thought I picked the correct barber Michelle, who never once spoke to him and never listened to what she was told how he wanted his haircut. being that hes 14 I let him handle his own decision on his haircut, as I observed no communication was made between them during the cut. She never once had him look in the mirror, had him facing the door during the haircut...She did a terrible job and took over 1 hour. if I had not intervened she would of kept cutting his hair and still had more to do. All the other barbers were packing to leave for the day. My personal opinion as what I observed as I waited is alot of young tattooed kids, loud music where you cant hold a conversation. young girl behind register could use some customer service training .This place looks nice from the outside but once inside disappointing experience . Ill be taking him to a salon next time. we still tipped even the his experience was terrible!

I have been coming for-cuts here an I am always impressed. The level of professionalism is amazing. Never disappointed.

I usually never go in to a barber shop and ask for a specific hairstyle. Actually, this was the first time I spent more than 10 dollars on a haircut, so granted, I was a little apprehensive. Usually, I will get a cheap one done and trim it and adjust it myself at home, but it never came out right. Anyways, when I walked in, I was greeted by a very pleasant and unique atmosphere. I was soon able to sit down and showed a picture of my desired haircut. The barber talked to me the whole time explaining what she was doing while cutting my hair as well as giving suggestions. Once finished, she styles my hair and asked if I liked it. Overall, it was a smooth experience and the attention given by the barber was superb.

My place because my favorite stylist works there. Im not saying who because I dont need you people messing up my appointments.

Great service! Roger put me in the game! He really took his time to make sure I got the cut I wanted. It was easy to book an appointment, the service was timely and payment was easily handled with a debit card. Its great to find a good barber in Coppell!

Great atmosphere, Roger is the resident barber. Gives a great haircut and the best straight razor shaves.

We love Amelia! Shes been cutting my sons hair for a year now. His hair is difficult to cut and she always does a wonderful job.

Love this place, its the only place Ive been going back to the past few years. Adam is new but he gave me a great hair cut and Ill continue to go back

I came in today with my fiance and I had a rather homeless look to me..Rodger H. Took very good care of me and my womans needs..I wanted to say thank you to him and the staff. They were perfect. Great personality and very understanding of what I/we were looking for..thanks again Rodger, I will be coming back to see you again..

The staff is always super friendly when I walk in. I usually stop by after work and the wait times are never unreasonable even when the place is full. Its my go to spot whenever I need a haircut and I would recommend anyone come here.

Asked for a simple fade and leave the top alone she didn’t show me my hair in the mirror at any points and then cuts most of the length off of the top I only wanted a fade overall terrible and can’t listen to simple directions

Crista is the best!! She gives my 5 year old son the best experience every time. He walks out with the best haircut! As I mom, I couldnt ask for more. Thank you!

Affordable prices, very nice ambiance and very professional. Love my stylist, Mr. Roger H., who is very creative and can get the job done very well. Roger gets you the Best Beard Trim in Town and an outstanding haircut (with fades and all). Go Floyds - Go Roger!!

Austin is one of the best stylists Ive ever had. This was originally a 5 star review, but then something happened. I grew a beard. The beard trimming here is so lackluster and underwhelming and reminds me of a Supercuts or something. Every beard trim I had here a had to go home and fix and Marcus was super rude the entire time I was in his chair. He also primped and prepped my beard before trimming it so much that when I wore it my way it was uneven because I dont do all the stuff he did to it. If you need a haircut here go to Austin and have the best time ever, if you need a beard trim Id recommend an actual barber though.

Went in to get my sons first hair cut, it was time for a big boy cut and the lady who cut his hair was amazing. They gave me a piece of his hair which I loved. The place is such a cool place great vibes, everyone was friendly, will definitely be coming back.

For consistent, fantastic hair cuts that blend style with attention to detail...see my barber, Roger, at Floyds Coppell. Always a gentleman. Always on point.

McDonalds of haircuts.. You can tell girl just got her license, wasn’t listening to what I wanted done and forgot about half the things I said. Didn’t want to remind her just wanted to leave. I’ve had one decent haircut here but the person who cut it is already gone and that’s the problem with Floyd’s revolving door of stylist. Yeah atmosphere is cool, kinda like a hot topic but I would just keep looking for a solo barber rather than an in and out cut that’s if you’re serious about your hair or just get basic haircuts.

Went in for a cut and was greeted by the stylist who asked what kind of cut I was looking for. I explained that I would like a 1 on the bottom and taper up to a scissor length on top. Basically a refresh of the cut I had. She seemed to understand then pretty much gave me a high and tight. The 1 all the way up to the part line. Not so happy with this location though I typically receive proper cuts at the other locations. Step it up guys. Ill be the guy at work with the Ernie cut.

UPDATE: My first cut or as I like to say my repair cut came out great. I went in for my follow up appointment two weeks later as instructed by the very talented Krista. Again she knocks it out of the park after taking her advice my desired hairstyle is coming to life. I cant wait for my next cut I am loving it and can finally say that my haircut is true to what I want and envision. Keep up the great work Krista if anyone is looking for a barber AND a stylist kind of cut you see on instagram Krista is your girl. Keep it up I am going to keep sending people your way!I wanted to write this review a few days ago but hands down the best cut I ever received. Krista you are so talented! I am still getting compliments on my haircut. The products you recommended work perfectly. I do not mind making the drive from fort worth to get a haircut if itll be done to this professional level. Seriously thought about getting a barber to do my bottom half and a stylist to do the top half and pay for two full haircuts just to get it right. Nope! Thanks Krista!

Went here to undo the damage from a bad haircut @supercuts. London was great, patient, listened well even in the middle of how to overcome the challenge i presented her. She also took her time to be sure i was happy with it all. Kudos London - lets hope Floyds can keep good talent!

Today was a real poor service. This has been the trend the last couple of times. The new ppl at the reception including the stylists provide a poor and haphazard service. You literally have to ask for a warm towel or an after shave lotion. Plus they would upcharge just cause they messed up and had to wrok longer to fix it. Never walking in again without an appointment.

Been going for a while but just had my cut and beard trim with Austin. He was awesome. Best cut and trim Ive had. He will be the only one I go to in the future.

I usually have a good hair cut here but today I am very disappointed. She hardly spent 5 mins on my hair and the result is very frustrating. I need to find a different barber now to fix this. Not coming back here again.

AMAZING place! I was a little skeptical due to having tried so many barbers and explaining with pics EXACTLY what I wanted for my son - and time after time being disappointed and my son walking around looking like a 3 yr old cut his hair - and having to wait weeks for his hair to grow out and try someone new.I called Floyds and got on there call ahead list, walked in, didnt even wait 10 min - Roger came introduced himself to my son and I - I explained to him my concerns and exactly how i wanted my sons haircut and he assured me that he knew exactly what I wanted and would take care of it - AMAZING JOB is all I can say, I couldnt be more happy with the way my sons hair turned out! I would recommend him to anyone - we now have a barber for my son!

Never had a bad experience

Austin is Awesome... I love how he holds a conversation with my 5 year old (*even though Im sure he doesnt know what he is talking about*)...