Great service. They take the time to explain things to you and are up front about what needs to be repaired and what can wait. Simply the best!!

Been using Coppell Tire and Auto for years. I do most minor maintenance myself and bring the big complex jobs here. They (Shannon and team) always take the time to explain the repair and options, which is great for used teenagers’ cars. Most recently I brought a tire TPMS issue in and they re-synced my car’s system for no cost. They also do great pre-purchase used car inspections. I’ll be a customer for life. Thanks Coppell Tire and Auto.

Ive been bringing my car here for years and until 2 weeks ago everything was fine. I arrived at 8:15 on a Saturday morning for them to repair my AC again (I spent $600+ for them to repair it back in April). I was told I had to come back during the week because they had other obligations. 1) they do not take appointments. 2) I arrived 15 minutes after they opened, even if they had other obligations, the fact that I doled out $600+ for an issue that was allegedly fixed, I should be made a priority. When I stated that either Im seen that day or I need a refund for the work that was still under warranty (they have a 24 month or 20k mile warranty for their work) they were able to find someone to take a look at it. The problem still isnt fixed (allegedly its my compressor now when in April it was a hose that needed to be replaced). My father has also has been trying to speak to the manager via phone since my ordeal and has been given the run around. Im deeply disappointed by this situation seeing as how Ive come here for 6 years.

Really great guys. Just needed a couple of fasteners torqued to spec after I installed a hitch on my car, they did it on the spot!!

I was looking at the different reviews from this place before I went in and it is not like the one star reviews I read at all! I highly recommend Matthew as he seems to do a perfect job on anything. I have coke here multiple times and each time have had no problem 😎

Been coming here for 15 years.... usually if I any concerns with under the hood.... they usually fix it and I know it is fixed..... I really do not try to visit any other auto mechanic shop.

These guys do great work. Definitely guys you can trust. Glad I found them.

Great service. They work fast too

The best place for any auto service i need! You want a honest place for service this is it!

Great service and very fair prices!

Excellent service, fair and honest. The only place to go!

I called and asked if I could bring my own parts and the guy laughed at me and said you got the wrong shop for that.I just asked because I wanted to see if it would be an option to keep cost low for me. But I now know that asking a simple question will just result of someone laughing and hanging up. Thanks for the customer service..

They did a good job and are very trustworthy.

Have been taking my vehicles here for at least 25 years. Have always done a great job and stand by their work.

They are the best. And they are very good at what they do.

This is the best repair shop in Dallas! They fix your car and actually care about you as a person! Whole staff is amazing!

Honest mechanic who does fantastic work. I have never once felt ripped off. I do price shop and their pricing has never been significantly different then their competitors. Just the best

Honest and trustworthy folks in here.

Honest knowledgable mechanics, fair price, fast service 👌 excellent

Absolutely love these guys. Always accommodating and straight forward. They never try to sell you something that doesn’t need immediate attention. They let you know it’s coming up but I’ve never felt pressured to get it done in the now. We may live 25 minutes away but I’ll always come back. Thanks, y’all!

Always happy with their turnaround. Great group!

Great family business that takes care of you like their family. We have been coming here for over 10 years with various cars. Fair prices and honest on car repairs needed!!

Great service

Always friendly and honest people working the front desk. Mechanics are great, never a problem. They never do any work that is not necessary. Very fair prices as well.

Friendly and relaxed, quick service

Coppell Tire and Auto is my go to place if I am having car issues. I have used them for years and they are AMAZING! My whole family goes to them! They are personable and I’ve always had a great experience with the! :) Thank you for everything!

Moved here from Chicago & needed someone RELIABLE and TRUSTWORTHY. I don’t know much about cars but they never try to scam me & always point me in the right, cheapest direction. THANK YOU!! RARE find these days.

Amazing experience! Excellent customer service and great pricing! I plan on coming back whenever the need presents itself!

Great people! Fixed my car quickly for a reasonable price.

Open lines of communication, they were transparent in my vehicles issue. Didnt try to oversell me or generate ghost issues

Family run place. Staff is very accommodating. Would definitely recommend

Had new rotors and pads installed. Great service, super reasonable prices, and honest. Will be coming here again, no question.Do not park your car in the red zone. There are signs everywhere in the office stating so. Fire Marshall will fine you $550 and cops around $200.

My thanks to Coppell Tire and Auto! I was introduced to this shop by a co-worker who recommended them. I took him up on the recommendation several years ago and have been coming here ever since. Shannon, Brad, and Marcie make it easy….I can bring my car in before work, theyll take me to the office, and pick me up when my car is ready. I appreciate their straight, no-nonsense approach and the great job of working on my car as well. THANKS! Marcia.

It is alpine car wash now

Took my car to get the flat tire fixed. Had a nail in it that just needed to be patched. When I got my car back, it was worse than when I gave it to them. They put the wheel back on crooked so it was majorly shaking as I drove. They took my car back to fix it even though they were closed, but then the next day, my tire was flat again! A waste of time and money. I took it somewhere else, where they patched it quickly for free. Never going back and would strongly urge against anybody else.

By for the WORST service I have ever had...EVER!No one there moves with any quickness. They told me my vehicle would be ready Thursday or Friday... Here I am today on a Monday. Vehicle is now ready but of course all their paperwork is unorganized. I will never do business with them again. No custom service! Amateur hour at the circus.Also, everyone says how great of work they do. Not true! Id be fine with them moving slow if I got back great work. Quick walk around the car and it looks fine. The more I look the more I see how half fast the job was. Attention to detail was lacking. Pictures can be proven.

The Coppell Tire & Auto management staff and their service representatives are competent at the work they do. The focus of the entire staff is on their customers. Recently, I had a nail in my tire that was near the side of the wheel. It could not be repaired and needed to be replaced. Compared to the dealer that sold me the tires, the cost of the tire replacement and the other services were 20 % higher than what I was charged for the tire and serivice that I received from Coppell Tire. The other company was adding services and costs that were not necessary for what was needed.Time and again Coppell Tire management recommends to me what needs to be done, and why. Then, the service representatives are competent at performing the needed work. Most companies I deal with day to day I would like to be in competition with; however, I would not like to be in competition with Coppell Tire. Thats the highest compliment I could offer any company. I highly recommend Coppell Tire & Auto for car care.

Honest Mechanics - Good listening skills - Fair price with quality workmanship

Super fast and super friendly people! Definitely will recommend to everyone!

Ive been going Coppell Tire and Auto for several years and have always been more than satisfied with their service. They are honest, trustworthy, and friendly. Their work is always done efficiently and quickly and Ive never had a problem with any of their repairs. I would (and do) recommend this place to any one who wants a thorough job done.

They do good work at a good price but do the work without calling first even when you request a call at time of drop off. They dont listen. And when I called for a quote they couldnt even bother to call back like they said they would. I am very dissatisfied with their customer service but the work is good which is why they didnt receive 1 star from me, however customer service is important when there are others like Jays mobile who will work with you right away on a quote.

Great service and were very good about telling me what needed to be done now or could wait for the future.

Fair and reasonable. Its been a while since I felt like I could trust a mechanic.

I have been taking my car to CT&A for quite a few years (my car is 12 years old). I can truly say I have never encountered such great service. Ive had the pleasure of being helped by Brad and Shannon, both always explaining everything in detail and answer all my questions...and believe me, I do like to ask questions.Ive even had to tow it there several times, and they would check to make sure the tow got to my house, etc, etc.As a female, car shops can sometimes be very intimidating, but not here. From the beginning I always received great service.I always have peace of mind once my car is in their hands because I know it will be fixed. A very trustworthy place and team.

Brad and Shannon do great work, are trustworthy, dont suggest unnecessary work and are economical. Highly recommended!2016/01/02 update: Real professionals, great work2018 Jun: These guys continue to be the best. Took my car in thinking the brakes were squeaking and due for replacement and was told nope, plenty of brake left, no need to replace. also, still 2000 miles to scheduled service - just wait. Just amazing!!!

They have a whole scam going on at this place. They give you a quote and then come back and say it is going to be more. Their estimates are never actually what they charge you.Second, I went in to get an estimate which ended up being ($1700). It was too high so I went somewhere else for the job. I got the problem fixed with another shop - for $100.I bought new tires from them a few months back and they promised a 60,000 mike warranty. One of the tires ended up having a leak after a couple months. When I called them to redeem my warranty, they told me that they couldn’t replace the leaking tire.Unless you are a wealthy person and money isn’t an object - this place is ok. But if you are an average joe looking for honest and affordable car care - avoid this place at all costs!

My husband and I have taken our cars here for 11 years. Overall it was good. However last month I took my 1 yr. old Honda for an oil change and they said it needed a new air filter and alignment. Since the car only had 12K miles I was for the first time suspicious. I took it to the dealer and it didnt need either. We are not going back. Also, they didnt fill up the fluids, just did the oil change.

I have always had great experiences with Shannon. He is honest and reasonably priced. I will continue to drive from McKinney for his great service.

My husband and I have been coming here for years. Honest and trust worthy guys that always deliver! This trip i had my oil changed and breaks repaired before leaving for a road trip. Thankful they were able to get me in and out so quickly!

I had a coolant leak and went to Coppell Tire and Auto I had several co workers recommended them. It was late when I dropped off my car so I left it overnight. They called me the next morning and stated I needed a new water pump and a seal on something else. The estimated was 600 + !!! I could not afforded the cost so I picked up my car and took it to my dealership hoping it was covered under my powertrain warranty. The dealership contacted me after a technician inspected my car and it only needed a seal and the cost was only $130.00. Nothing wrong with my water pump! I was very disappointed that Coppell Tire and Auto tried to take advantage of me!! I recommend you get a second opinion before letting this place repair your vehicle.

My car was a victim of a do-it-yourself job gone wrong. I utilized its outsourced tow service to get my car to the shop. They were prompt and professional in getting my car loaded up. Coppell Tire & Auto fixed my car the same day and notified me of its completion. I felt like the pricing I received was commensurate to the service performed. I also appreciated that I was not pitched a bunch of services which my car did not need.I previously had my cars serviced by a different shop in Coppell but as a result of this experience Coppell Tire & Auto is my first call. I highly recommend it.

Honest people, kind and considerate. Ttreat you the same even not having your business. My car was low in pressure in one tire. Brought it in to fix the issue. Only to find out there was a tiny nail on the side of a tire. Since I purchased the set of tires from another shop with hazard coverage, I took the car back without any fixes. I indicated that I could pay any inspection fees. Shannon told me there was no charge. The mechanic, Jake, was friendly to stop his work and show me the location of the nail.I would recommend Tire & Auto for their kindness and honesty!

We have some geriatric vehicles and have been taking them here consistently for the past three years and have been pleased with the work. Today, I called Coppell Tire thinking that I would have to have my car towed to them because it would not start. We had tried to jump start it without any success and thought it must be the relay. When I called in, one of the guys assured me it was probably the battery and encouraged me to go ahead and replace it before towing the car in. I did what he said, and sure enough he was right.I will continue to be loyal to this business who has not only done quality work, but passed up a job when they knew it was in my best interest. Thanks, Coppell Tire and Auto :) You rock!

Absolutely so nice. I came in with a flat and he told me I could get it cheaper somewhere else because I have a warranty.Truly helpful. Great little find.

By far our favorite and most reliable place to get our cars fixed. Knowledgeable, courteous and friendly - a rarity in the auto repair business. Weve been coming here for years and will continue to!

What an amazing place. Customer service and Integrity are top notch! I take both my cars here!

Always excellent service and fair pricing from Shannon and Brad. They fixed my sons friend car. The check engine light had come on. They replaced the fuel cap and reset the light all for $44. Its good to have a shop that you can trust. Most shops charge at least $60 to even diagnose a problem. Thanks for taking care of our family friend! You have another customer!

Coppell Tire is the most trusted auto repair shop that I have ever used. They are courteous, prompt, professional and reasonable.

I have been going to this place for quite some time now. Theyre reliable and get the job done. Their charge is reasonable and they dont pressure you into other nonessential expenses.

Car sprung an oil leak, told my son to go here for an estimate. Shop calls me in an hour and says It will be several $1,000s to repair and that It is leaking behind the turbo. Asked what component exactly failed, they said Well we havent put it in the shop yet to see, but its going to be very expensive. !!!!! I knew better as the oil leak was opposite the turbo, turned out to be an O-Ring on a cooler line ($130 in any shop). Check their BBB Rating and not these fake Google reviews, scandelless :(

Awesome place. Honest and reliable business.

Honest advice for old cars and their old owners. Not exactly the best at calling back to customers to inform of status of repair though. Prices and hourly labor charge are reasonable.

Ive used this place a couple of times. Work seems to be good and I have no real issue with that, but the customer service seems to be spotty. I just tried to drop off my car and wasnt even acknowledged that I was there. The person working the counter was dealing with a customer buying tires, and I can appreciate that, but as this task was taking over 5 minutes and the customer was asked to follow to a computer in the back room, a simple Well get to you in a minute would have gone a long way. Instead, I was left to stand out in the lobby. Someone else was working on a different computer in the back and made no effort to come out and help me. So, I after standing around, I left and dont think Ill be back.

This place is very confusing. I wasn’t sure on where to leave my car to get an oil change. I received no help. The manager came out and yelled at the at the bottom of his lungs that I was parked in the wrong place. I almost started crying of how mean and threatening he was.

Very friendly. Good customer service.

Have been using them for years! Very honest service! Its rare to find this type of honest service now a days! Happy to recommend to my friends!

I have brought all my cars, from 200,000M suburban to 75,000M Porsche since the day they opened. I may have sent 100 friends here as well. Why? They are honest, they are reasonable, they do good work and they are pleasant along the way.There were a couple of years during their growth that they had some staffing issues, from rude to poor work, they handled that period made some changes and continue to provide excellent work.I like to say these are the kind of guys you could drop your car off with, leave them $1,000 cash, and ask them to fix all that needs fixing. When you return they will have fixed what needed fixing and return the unused funds. Thats honesty and integrity that is in short supply in the auto repair business.

Over-priced! Spent almost 2 hours here just for them to replace 1 tire!

These guys are quick! Before I knew it, I got the call to pick it up. Car wasnt starting - they discovered issue - rewired - problem solved! I dont trust anyone else to work on my car.

Of the many states Ive lived in and the many different shops that Ive dealt with, Coppell Tire & Auto is, by far, the best. I continue to be amazed by these guys, and for several reasons. WIth four daughters and many cars to maintain through the years, they have always treated me well. After 8 years of service and many, many repairs on these vehicles, ive never once been disappointed. They have worked with me several times to provide a less expensive repair option. They always do quality work. Twice while sitting in the waiting area, I have witnessed them tell another customer that the repair was very minor and there was no charge. Who does that anymore? I thought that type of care and service was no longer existent. I was recommended to CT&A by a friend who bragged on them. That was 8 years ago and Ive recommended them to everyone I meet who mentions a car repair need. ALL of my family and most of my friends now use them. Theyre that good. You should give them an opportunity to impress you too.

Great service. I like and trust these guys

I have decided to only use Coppell Tire and Auto for all our car repair and Maintenance needs. By doing so, we save money by knowing if an item was covered under warranty or not and they are great to work with, honest in their assessment, knowledgeable and easy to deal with. What more does one want.

Good shop for tire work and basic car maintenance. Very professional. Sometimes the wait can be a little long.

I took my car here to get the AC checked up on since it was running warm. They recharged it with refrigerant and told me that it didnt have any problems. 2 and half months later, the AC quits working and I bring it back to ask if they can take a look at it again. I get a call a little later, saying that I need to replace the whole AC system for $2500 including over $1k for a compressor that I found online brand new for $355.Anyway, I took my car back without getting it fixed because I couldnt believe that they could say everything checked out fine...then 2 1/2 months later...they say everything is broken and needs to all be replaced. I took it another place that did free estimates and found that the problem was a worn AC belt that they would replace for $120. I paid $150 for Coppell Tire and Auto to check my car twice. They couldnt find the problem the first time and then they wanted to replace everything the second time...I got the real problem fixed somewhere else.This place either doesnt know what they are doing or they do and just want to rip people off...

Solved the problem for a great price. They got to the car on short notice and turned it around the same day. I trust their honesty and their ability to do the job right.

Best Auto Repair’s

Left my car here for them to take a look at the air conditioner. Got a call back with a $1700 estimate. So, I declined the work and told them I will pick up the car. I was slapped with a $100 diagnostic charge. I asked them why wasnt I told about the charge in advance? The replies, do you work for free?, every single person who comes here pays that fee, It is your responsibility to ask for any fees you may incur before you left your keys here. Oh after paying my diagnostic fee, I was also told next time keep your car. dont bring it hereI have no issues paying your fee, but tell me in advance. Dont rip me off. Run your business ethically. Next thing you know, you take the car to them to check for a rattling sound and they tell you it will cost $5k for repairs and if you decline, you still pay some crazy $500 diagnostic fee. And best of all you will not be told about the diagnostic fee in advance, because their policy is dont ask, dont tell!!. Scammers!Save your time and money. Go to Beas Auto Repair in coppell. Love those guys. Very professional and upfront about their fees.

We have been taking our family cars to Coppell Tire and Auto for many years. We still come back to use CTA even though we are no longer living in Coppell. The service is always as prompt as their workload will allow and weve always had quality service experiences. Most importantly, Shannon and his staff have always been direct and honest with all troubleshooting assessments. I trust CTA to tell me the minimum of what needs to be done at the lowest cost to me. Consequently, I also trust their assessments of what I may need to do to prevent potential auto problems down the road. I would strongly recommend Coppell Tire and Auto to anyone looking for reliable and trusted auto mechanic services at a fair price.

We have been going to Coppell Tire & auto since 2004 and have been extremely satisfied with the service we have received! With 4 children and a mother in law living with us weve had 7 cars to maintain thru the years. Most recently my son who now lives in Wylie had problems with his truck so he took it to a shop there and was told he would need $4,000 worth of work... we encouraged him to get a 2nd opinion and take it to Coppell Tire & Auto. Well it turned out the work the other shop had told him needed to be done was not necessary, which spurred me to write this review! I trust Coppell Tire & Auto to fix my car at a fair price and a timely manner without trying to talk me into work that doesnt need to be done!!!

I had a check engine light on my Acura sedan, and Coppell Tire & Auto got me fixed up with no problems!Another local shop gave me a quote to replace a damaged radiator and coolant temp sensor, but Shannon and his crew found out I also needed another part replaced - even with extra parts and labor, it still ended up costing me about $250 less than I wouldve paid the first shop!They even repaired the damaged sensor connector so I wouldnt have to buy a whole new wire harness - super savings! I DEFINITELY recommend Coppell Tire & Auto and will go back to them in the future.

Great people, great service, they have been around for 20 years and excellent honest service is the reason why!

These are the people I trust to get it done properly. Respectful and helpful along the way.

Been coming to these guys for years now. I used to work in the body shop business for many years. Great knowledgeable group of guys. Dooshebag coppell cops need to quit pressuring these Felas for parking the cars in the back lot. Its a car shop for God Sakes. They are trying to help people out. 5 stars Copell Auto Tire. 0 stars Coppell cops.

They have always done a great job taking care of our cars! They are very upfront and honest!

Great and honest service, they do not run the bill up or do unneeded repairs.

Honest service. Very respectfully

The guys here are fantastic!! They have always treated me very well. I am loyal. Carrie

The owner Shannon is quite possibly one of the rudest individuals Ive ever talked to. I dropped my truck off this morning at 9:30 AM and I was told worst case, my truck will be ready in two hours. I called them at 12:30 and Shannon answered, he was extremely rude and told me that my truck will be ready at 3 PM. I told him I was surprised that it was going to take that long and he told me not to give him any grief, its Saturday. I told him dont worry about working on my truck and Ill come by and pick up my keys and take my business elsewhere, he hung up on me. I went by to pick up my truck and he did not want to come up to apologize or say anything about the call that we just had. I will make sure I let everyone know just how terrible the owner Shannon is and to take their business anywhere else.Definitely the worst customer service I have ever received in my life.

Im sorry, but those other reviews must be from the mechanics. Do NOT take your car here, they are a complete ripoff! My husband took his car here because his ac was working sometimes but not others. They said it was going to be $741 to fix the blower motor, resistor, and wiring harness (I wrote all of this down). Anyway, he said no thanks. When I came it to pick the car up I asked them since the ac worked sometimes if it could just be the resistor or wires and not the blower motor, and he said no, its all of them. I just drove the car home (ac working at that time). I called my old mechanic who is too far away to go to and asked him about it, and he said it would be really unusual for all of those to go out at the same time, especially if the ac still blew on and off. My husband who is not a car person decided to take a look and found a wire thing connected to the resistor that part of it was burnt out. That part cost $100 new at Kia (we went and got one for $5 at a junkyard!) and he put it on in TEN MINUTES!!! And yes, its working just fine! Those guys are just thieves in uniforms!!! Im just upset that we spent $50 on a diagnostic fee when they were just trying to scam us! Id rather drive an hour to my old mechanic than take my chances with them!

Trustworthy and great service, we maintain all our cars with CTA!

Dropped my car at 11.20 am for OIL change, was told itd be done later same day. Walked a almost mile to get there at 5.30 pm just to discover my car was not serviced....

Great work. Friendly, helpful, and professional. Always completed on time.thank you!

Cheapest in town and best mechanics by far. Brad and Shannon make sure to always take care of their customers!

Coppell Tire & Auto is the only place that I would take my cars for repair. I really trust the quality of repair and am confident that I will never be overcharged for the work.

I was referred to Coppell Tire and Auto by an oil-change place after the oil change guy misdiagnosed a bunch of problems with my car--including a very expensive one. Fortunately the folks at Coppell Tire found the true problem and fixed it in the cheapest possible manner. None of the other alleged problems exist--so no charge. In fact, I personally misdiagnosed a problem with my heater which Coppell Tire said was just fine--so no charge. What kind of mechanic tells me I dont need repairs and doesnt charge me? The one Ill go to from now on. Highly recommended based solely on this first, amazing experience.

Honest and dependable....if you need a regular place to take your vehicles, this is it!

Great Service Very polite and accommodating. finally found an honest mechanic!

Great place! Fast and friendly service

Have used them for 5 years and service has been great.

Brad and Shannon are awesome guys. Fair, honest