The staff was great and they kept me updated with other things that were wrong with my vehicle. They made sure my vehicle was safe for me to drive. The pricing was better than great and your workmanship well above the five stars. A special shout out to James who let me know if anything needed to be done. A great thanks to the entire business.
In 2006, I ordered an A.R.E. walk-in shell for my brand new truck. Bayshore staff ordered it and installed it perfectly. About 10 years or so later, I noticed the clear coat was peeling off the top of the shell. I took it back to Bayshore for guidance. Come to find out, it had a lifetime warranty. Bayshore took pictures and handled all the paperwork with A.R.E. A new shell was placed on my truck. In 2020, the rubber boot between the shell and the truck sagged down, off the truck. I decided to replace all the rubbers on the shell as those had not been replaced when the new shell was installed. Anthony ordered the necessary rubbers. It took a while to get them, seems people dont normally replace them. But they did come and I was eventually able to get all of them installed, even with all the covid restrictions. Recently, I noticed the boot has separated from the shell opening. I called Bayshore to find out if they could fix that. I was told no, they cannot. I was told to use some silicone adhesive and fill the track (contains metal teeth to grip the fiberglass shell body) with the adhesive and hope it holds. That was not what I expected. I thought there was some kind of compression tool they would use to squeeze the metal teeth down, but apparently not. I asked what kind of silicone adhesive did they use. The man did not know the brand name, but said any should work fine. He told me they really didnt like to install the boots as they tend to not stay in place. To say I was disappointed is mild. They are a dealer for the A.R.E. shells, they installed the brand new rubber from the boot in the front to the seals around both the lift door and the walk-in door. I really expected a different response. I have a new truck being delivered sometime this month. It will need a bed liner, and a new shell. I will find both elsewhere.
Love this place, highly recommend it . Ask for James he is such a great guy goes above and beyond to make sure your happy and to find the correct parts . Also very honest . They have my business for life now .
My living quarters horse trailer had an issue with my running lights. The place I usually go was closed for two weeks so I called Bayshore Auto and RV. They were able to get me in the next day!They did a great job and got me safely back on the road. It was the week of Christmas, so I really didn’t expect to get anything done until the new year.I’m quite pleased with the customer service and great job on my wiring!
They were very nice and have good prices and had open schedule enough to get in within the week!
Wonderful experience of quick courteous service at a reasonable price, and no fuss. So relieved to find reliable help after another local shop recommended by AAA quoted me even higher than the local Toyota dealership!
Anthony and the whole team at Bayshore Automotive did a great job. My sons truck broke down on his way back from college,. They were able to get him in quickly, diagnose the problem which was way less expensive then we were anticipating. They were honest and got him back on the road in hours Thanksgiving week! Thank you very much to Anthony and the team at Bayshore I highly recommend!!!
They changed out light bulbs that I didnt know were out...one a brake light. This was above and beyond the simple oil change I went in for. It was much appreciated!
Couldn’t be more pleased with the service provided. Kudos to Anthony for making the appointment and keeping me posted throughout the entire process. Highly recommend!
Customer service was fantastic. Professional and gave me confidence that they were doing the job properly. Highly recommended for the NB/CB area!
These guys were very accommodating and professional. They were able to get me in on short notice when I needed to take a long road trip and I had a sudden transmission fault code issue. I would definitely recommend them.
They ordered and installed running boards on my truck for me. I will use them in the future for my truck and motorhome!! Great service and honest!!
Good friendly staff and service. Had a problem with my wifes tahoe and called when they opened the next day and even though they were busy they got my truck in and fixed in no time. Highly recommend these guys!!
One of the best auto places I can recommend!!! Had to stop by here for an emergency break job, James and Anthony went above and beyond to make sure that all the correct parts are used for my car, and on top of that they topped off my oil which was critically low, all for a fair price!!!! Very pleasant experience !
Fast, good communication, no runaround. Great job!
Our water pump went out and we needed it fixed fast they got us right in and got the job done . A few days after they checked in with us to make sure everything was great . Highly recommend them .
I was traveling the coast when I noticed my truck was vibrating. They were able to see me that day and fixed me up and got me back on the road at a fair price!
I have given my service to Bayshore Auto many times and they are always incredibly helpful! Extremely professional and kind workers, and they always solved my car troubles as quickly and efficiently as possible. I would be happy to give them my service in the future and would recommend them to anyone in the area!
Have always had timely, good service. Been customer since before it was Bayshore. Have referred several to business. If Im not happy, they will know about it.Turn over in staff concerns me but so far, Im still happy.
The work was done well and on time. Thank you!! We will use your service again.
Had a power loss on steep grades for over a year. My local shop could not identify the problem. Bayshore found that the muffler had broken down internally, although there was no indication sound-wise. They replaced muffler and power was restored. Expertise greatly appreciated ... Thanks!
Very satisfied. Got an appointment pretty quick and the service was done in a timely and professional manner. Would highly recommend.
We took my wifes care in for a general safety check and they did a great job. They even found that a chunk of the left front tire was missing, exposing the wire and even some of that was missing. Obviously something was run over to take it out. We replaced the breaks and purchased new tires. The car is running great again and were driving with confidenct. Thanks Bayshore Auto.Captain Bob
Took our older rv for routine maintenance & checkup. We were treated well & confident in the work that was done. Have used Bayshore RV before and will continue to rely on them.
Really highly recommend not. The parts department acted as if I were not there . Did not recognize me I had to ask for help. But he was on the phone.. so yes your customer service sucks. I will not recommended or use.
I have a 1982 Toyota Sunrader that developed electrical problems that seemed to change every time we tried to diagnose it. We had it towed to Coos Bay from Yachats (75 miles) and I am glad I did. They were able to diagnose the problem and fix it in a short time and at a very fair price. They are knowledgeable, friendly and had us back on the road. I highly recommend Bayshore RV repair. Excellent experience. Thanks guys!
We had a truck problem which resulted in the need of a tow truck. When the truck arrived there they looked at it fairly quickly and knew what the problems where. They had the parts in stock to fix it.m too! Done in 2 days! Can’t say enough about how nice and professional they are also.Thank you!John and Jessica
Excellent customer service, these guys are friendly and good at what they do.I came in for some maintenance and unfortunately they didn’t have my part in.. Fortunately though they were able to have it in store within 20 minutes!
Excellent service and fix my sprinter AC as requested. Thank you
Great work, reasonably priced and work completed in a timely manor. Friendly, helpful staff also!
These guys were super awesome. Great service and price was right.
We were really pleased with the thorough service and inspection performed on our RV today.We also value the advice and referral for related services we will be needing in the future. We will definitely be back to Bayshore for our next service!Thanks again to Jeff, Al, Harry, Cody and the team!
I have never worked with a more dedicated business where Service should be their middle name. They took time to help us out with a stranded traveler member of our family. They were thorough and were conscious of cost, they did many parts of truck repair and handled the job. I would recommend these folks to anyone as I know they will do a good job and not take advantage of a distressed situation. God Bless them
We are new to our travel trailer and are having some odd issues. We went into the parts store on Labor day weekend and they were busy busy busy. It took awhile but the guy was awesome. Thank you for your sound suggestions. The got water was amazing.
Outstanding customer service and services in general. They have the top of the line sensor machine they hook up to your car and quickly find out whats going on if you have a check engine light. I prefer them over the dealer. Thank you.
The best service ever. Being a single woman I never felt intimated or ignored. Everyone went above and beyond on.Thank you again
They did al excellent job providing us with professional workmanship on our van. We got stranded in coos Bay due to rusted brake lines and they fixed the issues. They were very professional and courteus and price was very reasonable. Thank you again for getting us back on the road and back home. Highly recommended!!!
Thank you Jeff! Honest and extremely cordial. If you have car trouble in Coos Bay, Bayshore Auto should be your first call. Fast, friendly and honest. Recommended!
Great service. Got me in next day when passing through town. Took longer than expected and stuck to the quoted rate. Thanks. Recommended.
We called Bayshore looking for a stabizer bracket for a Country Coach and Cody went out of his way calling trying to find one for us. He took time from his busy day and tried to help with no expectation of compensation. Bayshore is a friendly professional business and I highly recommend them for parts and service.
Rod was great as usual.
Very friendly, courteous staff. Quick service with an honest, accurate quote. Will definitely go back.
Very knowledgeable and fast. They diagnosed the problem with our RV and fixed it quickly for a very reasonable cost. They saved our trip!
All around great service
Great customer service, they had outstanding service, and quick at work. All I had was a headlight removal and install and these guys knocked it out under an hour and I was ready to go.
Jeff the owner gave me a ride home and I was picked up when theywas done working on our truck!! Did not expect such nice service!!
I was on vacation and had rear axle trouble. They were fair and fixed me up so I could make it home. Another shop across town was gong to take me to the cleaners because I was stuck. Kudoes to Bayview Auto ....management and crew!!