David is a very kind and helpful gentleman that really cares about assisting his clients with great rates for their insurance needs. We have always enjoyed the services provided to us by Frank Walker staff and they are truly the BEST. If you are in need of a great reputable insurance company that will go far and beyond to ensure you get very reasonable rates with great coverage, please do not hesitate on calling David, he is very wonderful to work with and he will take great care of you.
David Castro is very professional and knowledgeable. He helped me tremendously with my homeowners insurance. If he didnt know the answer, he researched it and found it. He was honest, even if it wasnt positive. HOWEVER, he cares and truly wants to help. Rest assured, he will end up helping you no matter how hard he has to work.
We’ve been customers of State Farm for over 20 years and could not be more satisfied, Anette has taken care of all of our needs from house to car and so on. We have a business and have recommended Anette highly to all.
Id like to thank Mr. David Castro for helping me obtain an excellent auto policy with State Farm. Everything was handled professionally and efficiently. Im usually very nervous and hesitant when it comes to insurance agencies, but this was definitely a game changer. He explained everything in detail and in a way that I could understand. I would definitely recommend calling Franks agency for your insurance policies. Thanks David!
I insure our cars with State Farm and this Frank Walker office has always been great. Today I Called State Farm agent David Castro in regards to replacing my homeowners policy. He was super helpful and is puttingtogether several quotes so I can insure my home. He explained how policies work as I expect to replace my roof soon. Looking forward toworking with him as I get projects completed that will impact my insurance.
I had the pleasure of working with Richard Montoya on my auto insurance and he was able to provide me with a great option with a lot of savings compared to other carriers without having to skimp on coverage. Get in touch with him if you are looking to find a great rate!
Help lower my insurance rate and very friendly and helpful. Andrea customer service is amazing thanks again. And like a good neighbor Andrea was there!!
Excellent service, I moved to the area recently and was looking for better prices for my apartment and vehicle insurance. I received the attentive service from Andrea, where she not only provided me with excellent service, but also answered all my questions and got me better rates than I had with my other insurer. I am grateful and happy for my purchase.
I was switching policies to a different car. Nicki was very attentive and took the time to gather all the legal info and made sure I understood all the details. There were several phone calls between us. She was pleasant, friendly and patient. I greatly appreciated her time!!
I was shopping around for the best car insurance quote for quite some time and had become overwhelmed. I found this local insurance agent and decided to give them a call. I spoke with Niki, she was very professional and attentive to my actual driving needs. Niki was able to get the best quote available and saved me from spending the entire afternoon researching. I will definitely recommend their services in the future.
David Castro is a very professional insurance agent, he guides me through the hole process of looking for an insurance quotation for my housse in Florida. I would highly recommend him. we will defenitly continue to do business
Kathy Sharpe and David Castro worked so well together to help me get my issues resolved. Followed up with me when I would miss something. Thank you Thank you
David is so knowledgeable and helpful. He tries hard to work for you. Thanks David.
My wife and I have been customers for over 20 years and the customer service.has been exceptional. Everyone is always professional and go the extra mile to assure our questions and concerns have been answered. The Safe & Drive program has also brought us savings.
I’ve been insured by State Farm since 2019 and working with Charlene Tighe from the start, she is so helpful! Any time I have any questions or doubts she is sure to help me. I needed an in person appointment and right away she was available. She really embodies State Farm’s brand of “being there” for her clients. I really recommend Charlene Tighe as your State Farm representative!
I was always skeptical about switching to another car insurance company but Andrea was just amazing, she explained in detail how much I would save and it was not rushed at all. She took her time to make sure that I was getting the best rates and the best customer service all at the same time. Overall I am 110% satisfied 👍.
I needed some assistance today and I received a quick and honest response.Judy offered me the answers to my questions and set my mind at ease.Her knowledge and understanding are among the best.Be safe and wellTodd
I have my residence, and three condos insured by State Farm. In addition to all my vehicles, and other policies. Charlene Tighe, the office manager is the best. I just send one email, or a phone call and the matter is taken care of. The personal service she gives her clients, is what make this State Farm a FIVE STAR.
This place has wonderful staffs and a nice peaceful environment. Britany was very helpful and cleared out all of our confusions. She made the entire insurance process very easy and quick. She is very kind and easy going.
Talk about feeling elated and having your issues resolved. I was able to be in contact with someone but the name of Britany and let’s say she was heaven sent. I was inquiring on some information for myself as well as for my spouse and she thoroughly answered all my questions. Now a days it’s not many Insruance companies that you can call that are truthful and willing to help you out, their priority is normally the dollar. Thank you this was by far an exceptional experience.
Charlene Tighe was wonderful to work with. She is knowledgeable and was able to help me right away. I have no problem recommending her in the future to anyone that would need her services. Thank you, Charlene.
Thank you Judy Leopold for your advise on life insurance and taking the time to help our family with all the details. Judy is very professional and really cares about her customers! Very pleasant experience.
Andrea was an absolute delight. Highly professional but still very humble. She was even able to make a bad day better by finding me a fantastic deal. Definitely recommend.
I was recommended this agency by a good friend of mine and Frank and his team were able to not just save me money on my auto insurance but also educate me on things I didnt know about insurance before. The team works diligently to make sure that you are adequately covered. I would recommend this agency for all types of insurance!
I want to give a shout out to Anette Mincey for giving me an outstanding customer service experience, being so helpful, caring, and being there for every need that I have. I’ve been with this agency for many years and Anette has been by far, the best rep I’ve had. Thank you Anette!!!
Wonder staff. Very Friendly and always helpful every time I go there.He is the best agent by far and State Farm.
Andrea’s service was remarkable, she was very helpful since our very first interaction and always tried to get the best possible deal. I would highly recommended Mrs. Santiago to my contacts because I was really pleased with her service
State Farm help me a lot to get a great insurance for my house and my car. Andrea Santiago help me in everything along the whole process of changing insurance. Andrea also got me great prices, better than my old insurance. Great service.
Late last year I bundled my cars and my home. I saved over $2,000 per year. Just recently Frank Walker helped me increase my automobile liability coverage to meet my needsq and is currently helping me get my collector car insured. I recommend Frank Walker for all your insurance needs.Martin Añorga, a customer for life!
I insure my home and 3 autos for nearly 3 years and rates have always been great as compared with other providers. Every time I have called the office or sent emails, the response has always been quick and professional.
Mr. Castro was patient, helpful, and explained everything in detail. Best of all, he was able to save me money!
On the hunt for renters insurance and Niki was super helpful with that. On point customer service I have to say. 10/10 would recommend.
Great people that provide great service! Judy Leopold knows her stuff and can answer all your questions. The entire office is very helpful.
Nikki!!!! Thank you so much for everything you did for us. I have been with this office since 2015 and the service I always receive is always amazing!!
This agency has been great. At first i got home insurance and they found the best price suited to my needs. I was so pleased i switched to their auto insurance as well saving me about 60 dollars a month in comparison to my old insurance. Would recommend to anyone in the market to save a buck or 2 in insurance. There customer service is top notch. They always respond and listen to your needs. A+++
Britany,We were provided excellent customer service. All responses were prompt and professional.Agent was very patient and helpful in helping us find what we were looking for.Thank you
I was look for motorcycle insurance and nikki helped me get it all situated. A very pleasant experience. 10/10 would recommend
David Castro has been a great help to my request, he always takes care of my orders on time and is super cordial.
Some one by the name of Brittany helped me and she gave fantastic customers service she was very patient professional and went beyond to help me out thanks again
Britany was very professional and has great Customer service skills. I was very satisfied with my treatment here!
The customer service here is impeccable. I spoke with an agent named Khashena! She was very patient with me and helped answer all of my questions about auto insurance. I learned about the mobile app “drive safe and save” and she explained to me how it works! Thank you Khashena! I highly recommend this place!
I just called to get a quote for my car insurance an got the best deal thank you Niki Fermin for a outstanding service thanks 🤩
Excellent and professional service provided by David Castro while he was giving me a quote for a home insurance policy.
The staffing is awesome and I love doing business at State Farm in Cooper City FL. Kudos to Nanette, best staff to deal with at that office.
Niki was very attentive quoting my car insurance. The best price.
Britany was very helpful, she has a great attitude. Definitely recommend this agency!
I had the pleasure of being serviced by Britanny Francois earlier this week. Very professional and hospitable!
Great Experience. Charlene Tighe was an absolute please to work with. Great Price & Great Service.
Charlene is the absolute best! I call with questions and or changes and she gets it done immediately I have 4 policies with her.
Amazing customer service, always there, always gets the job done.
My best Insurance purchase experience by far! I was able to receive the quotes needed to start my policy on my desired date with a 10 minute phone call. Also they carry every insurance policy you can think of with bundle discounts :) I’m a huge fan of discounts! I was taken care of by a gentleman named Kevin, he was very professional and Catered to exactly what I was looking for. Thank you again for making this process so much easier.
We have used Charlene for a number of insurance policies. Price is important but we really value prompt quotes and responses, clear details and answers to questions and easy interaction. She has come through on all accounts and then some. She’ll work hard for you if you let her and I recommend at least calling her for a quote for any insurance needs.
My sister and I stumbled upon Frank Walker and were so impressed by the responsiveness Niki gave us! Very patient and informative thank you!
They are literally the best. Always quick to help others
This agency cant be beat. They have been the most reliable and I am extremely happy to have them as my agency. Car insurances, home insurances, flood insurances, life insurance, whatever insurance you need, they have a wealth of knowledge. Very professional and tremendous customer service. I highly recommend to anyone.
Great team with very affordable car/home insurance rates. Super responsive to all questions and inquiries. Would recommend to anyone in the market for insurance.
Very knowledgeable and helpful team. Kathy was able to easily help me make adjustments to my auto policy which will benefit me in the long run. Im glad Im dealing with an agency that takes real pride in serving their customers in the best way they can.
Thanks to Brittany for helping me with my car insurance😍ooff such a hard time dealing with the other guys before Brittany hits the floor thanks again...
It was a pleasure being assisted by David Castro today and his staff to resolve a problem regarding flood insurance coverage. Thank you.
I had a great experience when looking for new auto insurance. Kathy was very helpful and knowledgeable. The entire process was very easy. I ended up saving quite a bit of money by switching to State Farm. I would definitely recommend Kathy and State Farm.
Excellent agency. They have covered my family from 1 car to 4 (two under 21) for as long as I can remember. Knowledgeable, friendly staff who always go the extra mile.
It was a great pleasure speaking with Frank Walker this morning about the policies we have with State Farm. He was most helpful and gave suggestions as how to save money and how to better understand the policies we have at this time. Whenever we have needed any assistance from his office the personnel have always responded in a professional and timely manner. We continue to look forward toworking with them and the new app for the iPhone and policy saving. Thank you.
Great service...good communication...kudos to Andrea Santiago keep the good work.
Khashena was very professional and helpful. She made my experience really easy. She explained everything in detail. She was able to help me understand all the questions I had. You are amazing. The world needs more people like you. Thank you so much.
We’ve been with them for years! Always a pleasure
Working with this team at State Farm has been a great experience for me and my family as well. Working with Judy I was able to bundle and save on my several insurance policies which exceeded my expectations. Highly recommend this team and company for coverage.
Best people to work with. Gives you option to save money and asset protection. I have had an experience working with other agents, but they are No1 in cooper city,
I very highly recommend this wonderful insurance company...I have my auto and my home insurance thru them for many years....I dont even bother with getting other quotes because I am so very pleased with the excellent personal service I get ..I have gotten to know all the wonderful staff in the office and have never ever had one issue....my son has his insurance thru Frank Walker as well...we are very happy customers!!! VERY highly recommended
So I have been working with Christian and he has been amazing! I did not realize all the issues I had with my current policy and he took the time to walk me through the prosses and help me understand the coverage I am getting. I am a new home buyer and after one year my coverage with my current company when up alot, Christian was able to save me money and get me accurate coverage that fit my house! I would recommend him to anyone!
Khashena was so very helpful in getting a policy for my vehicles. Everyone was so friendly, professional, and responsive to every question I had. Like a good neighbor, State Farm was there for me!
Judy is the absolute best. She was very informative and helpful. Her experience, customer service, and professionalism truly shines. We love working with her and recommend her to represent you for your insurance needs.
Ive been with this State Farm office for many years and they are always friendly, understanding and very helpful!
Chase is the absolute best! He answered all my many questions and made me feel welcomed. I appreciate his professionalism and patience.
Very smooth and professional, answered all my questions and guided me well. thank you Kathy. excellent!
Worked with Kathy and Frank today TOP NOTCH
Judy and Kevin P. were a pleasure to work with. They were professional and helped me through the process. I had been an Allstate client for 29 years until they dropped the ball. Thank you Judy and Kevin for your great professionalism and helping me to switch to State Farm!!!!
Khashena was very helpful. She and Charlene have taken care of all of our needs quickly and efficiently. Glad we chose Frank Walker Insurance
This is a great office. Very helpful and professional! Khashena was a great at answering all my questions.
I am so pleased with this agency. The customer service I received was beyond my expectations. Highly recommend
Frank Walker Office has great customer service👍
Called in for a quote on homeowners and auto insurance. Very professional staff, got a detail explanation of coverage and options on how to save and better protect my home and family. Thank you.
Stephanie Brassington is a great Representative. She helped me understand what StateFarm policy is. She provided me with all the details. I will stick to StateFarm. StateFarm is the only insurance company that gives its customers many options. Positive energy. Positive people. Very professional people. Thank you very much Stephanie Brassington for everything. I appreciate it.
Great agency. Knowledgeable and professional staff that goes above and beyond and are committed to providing excellent customer service.
The staff are amazing and the customer service is on point
Great staff and great customer service.
The stuff are awesome... if you need a good deal on insurance quotes please contact Charleen Tighe....she is awesome, she knows what she does and also has a beautiful voice... you will fall in love with her...
I stopped by the office today to drop off some paperwork. The girls behind the desk were super professional. I’ve been with Franks office now for several years and have never been disappointed. Great customer service! Thanks for all you do!
Chase helped me with all of my questions. Great office.
I’ve been dealing with this office for quite some time. Every single person at this agency acts like it’s their own office and that is quite impressive. They all take so much pride in the customer service. I deal a lot with Chase and he is always on top of everything and always goes the extra mile. Let’s face it, insurance is a pain, but it’s been much easier since dealing with Chase and the whole Frank Walker team.-Justin
Andrea is super awesome and helpful
Great service, highly recommended
Judy was very informative and helpful.
This office is the absolute best! Very well managed and personable staff. They’ve been nothing but helpful since day 1! :)
Very good support
We cannot, in good conscience, recommend this agency to anyone: Since the agent changed from Frank Borzen to Frank Walker, the customer service has been dismal. Nobody bothers to answer the phone nor return your call.A real pity.Will look for insurance elsewhere and recommend you do the same.
Frank is the best. Thanks Frank for all of your help with our insurance policies! You have been wonderful to work with and we really appreciate your hard work and dedication!
Called in spoke with a young lady named Khashena she was very informative and polite .
Amazing Staff and customer service
I would like to praise Melissa Solivan Statefarm, Cooper City. Extremely professional, went above and beyond to help me out in my search for better coverage, did actually follow up with me. She is a true asset for Frank Walkers business . Thanks Melissa for your professionalism!
Chase Meertens is a good representative of this company.....he was so kind...patient...and extremely knowledgeable....I appreciate all of his help today. Thanks again Chase