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Dunns Car Care & Tire Center
225 W Jackson St, Cookeville, TN 38501, United States
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Dunns Car Care & Tire Center

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Ch
Review №1

I used the moving truck rental service here the man I spoke with was very kind and answers all my questions gave me tips and told me how to use the truck properly and was very informing and the truck was very clean and alot better on gas then I had thought on the downside there was no dolly with the truck would have been 5 stars if so I would do business here again I recommend

Me
Review №2

Fixed my car in a timely manner and affordable. Highly recommend five stars

Le
Review №3

This place was amazing for even having a tire for me. I previously called 7 other shops and none had my size tire but it was like 10 hours before we were going to get snow and I knew I had to drive to work the next morning. For one I should have gotten new tires before the day of snow but like everyone else in the world I put it off until last minute. These guys came through for me and it was an hour before they closed and they still worked after closing to make sure my car was safe. I was very pleased with how attentive they were. I just had my tire replaced and one repaired but they checked the other ones for me. I had to get a second one repaired and they even checked my fluids and filled my oil up. I will definitely be going back there. For once being a younger woman walking into a auto shop I dont feel like they took advantage of me at all and the prices were definitely fair for sure!!!

Jo
Review №4

Excellent service. Very appreciative of your business. Recommend strongly.

Je
Review №5

Needed two rear tires they got me in quick and replaced both rear tires in no time,very nice professional people.

Kr
Review №6

My husband believes in supporting local businesses. He goes to this place and exactly tells them what has to be checked- they decide to do something else and charge him $1300 for it!!Problem is not fixed, so now we have to go to another place, because local brother’s business decided to rip another family off! And there’s nothing we can do about it!!!

ro
Review №7

Friendly and worked me in fast but$22 for a tire plug that went flat overnight was sad. The tire actually leaked worse after the repair. I didnt notice it until I was an hour away.

Ad
Review №8

Excellent price and service

Na
Review №9

It was ok .Note I did not like it that someone went into my glove department I dont know what they were looking for

Mi
Review №10

NEVER before have I ever been treated with such kindness and hospitality. My husband showed up to have his 99 Avalon repaired and they were not pushy, they were genuine, and they fixed a problem that could have been costly just by making a small adjustment. THESE people really do care and if you want honesty, this is the ONLY place you should ever go.

Te
Review №11

I was in Cookeville and noticed that I had a tire going down. I called a couple places you said they didnt have time to help, a tire plug was all I needed. My 3rd call was Dunns and the manager said come on over, we will work you in right now! My mechanic was Kelly, he was very nice and knowledgeable! He had to put a patch on my tire. I would recommend Dunns to anyone!!

Er
Review №12

While traveling across Tennessee, we had a flat tire and pulled over at the closest exit. My husband called Dunns to see if they could replace our tire that afternoon. The manager told us to come right away and they would wait to take lunch until after they took a look at our car. We pulled in to their garage and were back on the road 15 minutes later with a new tire. We couldnt believe it. Getting a flat tire in an unknown (to us) area with 3 little kids in the car seemed like we were set up for a disastrous day, but it was just a blip in our trip. We are so, so thankful to everyone at this shop for going out of their way to make our day.

da
Review №13

They were respectful and very professional

ja
Review №14

Did it very good job and it doesnt take long

Jo
Review №15

Always nice friendly and Honest Trust them with all of my cars

gr
Review №16

My son got a flat on the way home from work. Dunns squeezed our car in so we could get a new set of tires on it right away. Thank you!

Du
Review №17

Scratched all four of my rims all the way around when getting them changed didnt really care told me to polish it out and they are deeply scratched also took 2 hours to get 4 tires changed will never use or recommend again

Ji
Review №18

Good, quick, quality service, reasonable prices and friendly atmosphere. Good people !

Am
Review №19

Stopped in on Saturday at 10 am, asking if there was anyway he could take a look at my car, since we were traveling and having some car trouble, the gentleman did not offer any help, said we close at 12, but their website says they close at 1 on Saturdays... The Auro Zone across the highway was much more helpful.. Thankfully my husband drove 2 hours to help us with a simple fix! I believe in treating people how you want to be treated, or how would you want your wife treated .... 👎

Ru
Review №20

Great customer service. Great prices. Work well done.

Na
Review №21

Great service. Pleasant staff. Clean.I dont feel like Im getting dragged thru the coals when I go here. Brakes done. Tires for truck reasonable prices, quick and efficiant service. Ive recommended this place in conversation to many others..

Da
Review №22

Several problems with this place. They are rude and short with you. They verbally quoted me a price and then raised it when I returned the truck. Luckily the Penske district office fixed the situation promptly. If you need your car worked on, take it to South Willow auto clinic or anywhere else. If you need a Penske truck, go literally anywhere else. You will regret doing business here!

Sa
Review №23

Was straight to the point with my problem and pointed out others that they were able to help and fix.

St
Review №24

Low tire, in and out in no time, friendly and professional service.

ji
Review №25

Great guys, excellent customer service fast and accurate service. I recommend them.

Jo
Review №26

These guys did an awesome job! Last shop I went to to get stretched tires scratched my brand new wheels. These guys did awesome! No scratches and amazing price for awesome work!

Co
Review №27

They were awesome!

Ro
Review №28

Great service. I was in and out in just 15 minutes or so.

An
Review №29

Worst place ever!! Word of mouth gets around but the power of the internet reviews gets around faster. Just be warned not to ever go here for anything at all. Not to get your car fixed, not to ask questions, not for a Penske rental truck, not to ask for any kind of help or you will regret it. They are not kind at all, I don’t think they were taught what nice is, how to treat people with respect or even not to rip them off. Rude, Disrespectful, Rip Off, Liars, Be warned that’s all I have to say.

Li
Review №30

Amazing people and as a woman I was fully respected and taken care of. Thank you

Wi
Review №31

Took truck in for alignment. When I left they had left the steering wheel pointing way to the left in order to go straight. Easy fix? Right. Well I called the guy and he said it would be 3-4 days before he could get it in and fix it. Wow. Need to take care of your mistakes before anything. Ended up taking it to Freeman and they fixed it right up.

Do
Review №32

Tim, Jeff, Randy and their crew are always kind and caring. The provide the best home town service with skill and experience. They work on all my Familys cars that include foreign and domestic, hot rod and 4X4.

Ji
Review №33

Good place to deal with

Su
Review №34

They always take care of me.

Ja
Review №35

Ive been a satisfied customer of this tire shop in the past. However when a customer asks you to patch his tire and you plug the tire saying thats all it needs, well I didnt ask your opinion. I asked for a patch. I could have plugged it myself and saved to 18$ you charged me. I am a field service engineer for GE, and sadly you made more per hour than I do in a job that matters. Next time you think you can make some quick money, remember the internet is a powerful tool for consumers to keep from getting ripped off.Sincerely,Wont be back!

Je
Review №36

Helped me with an Interstate Battery that needed to be replaced under warranty! Went above and beyond even though the battery was not purchased from them originally. The will get my future business.

Kr
Review №37

Very dependable service and extremely trustworthy.

Mi
Review №38

They do a good job

Ro
Review №39

Wait was a little long but you get what youd expect.

Ri
Review №40

Great great people and very trustworthy.

S
Review №41

Great place!

Li
Review №42

These Dunns seem to think they stand higher up a pedestal than most make sure you have a worthy job for them to do or they will get you back for wasting 15 minutes of their time. You been warned!

M.
Review №43

Good local car care

Co
Review №44

Love

Ve
Review №45

Great Service

Ch
Review №46

Fast reliable service

da
Review №47

Crooks

Information
4 Photos
47 Comments
4.1 Rating
  • Address:225 W Jackson St, Cookeville, TN 38501, United States
  • Site:http://dunnscarcareandtirecenter.com/
  • Phone:+1 931-526-5812
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–1pm
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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