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Aloha Air Conditioning & Heating
728 S Jefferson Ave #3, Cookeville, TN 38506, United States
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Aloha Air Conditioning & Heating

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Ka
Review №1

Wow, what an awesome company. Our AC was 16ish years old and holding on for dear life. We had a different company quote us on installing a new unit and they told us it would be a 2 week wait. We got a second opinion from Aloha Air conditioning and Heating and Shane set us right up, a day and a half later our new unit is installed and working great. Everyone at the company we dealt with, receptionist (on the phone), and technicians were all so so nice and helpful! I would give more than 5 stars If could!

J
Review №2

Very impressed with the prompt service, Quick and thorough diagnosis of the problem, quick at replacing and repairing the problem.Very professional attitude and affordable prices.We would highly recommend this company,We will be using them again for all of our HVAC needs…Thankful

Da
Review №3

I called and they responded quickly. Shane was extremely knowledgeable and had us up and going in no time. I felt we were treated fairly and the bill was a good value. Nice family oriented people, I wont call anyone else. Thank you

Mi
Review №4

Great service. Very professional and knowledgeable. They did great work.

Ka
Review №5

Shane was amazing! I called that morning and he was there in a couple of hours checking out our AC. Unfortunately our AC had to be replaced! Shane explained all of our options in great detail and even answered questions after he left. 2 days later the installers showed with Shane and installed our new AC unit and furnace. We couldn’t be more happier with the results! Our house in so cool and the unit is so quiet. Shane even came after it was installed to check and make sure all was done correctly and check to make sure we were happy! Prices are very reasonable. A++ customer service! We are very happy and we highly recommend!

Ed
Review №6

I am a repeat customer. Shane continues to provide an excellent, courteous and professional service. There’s no one else I would call for my HVAC concerns. Give Aloha a call.

Be
Review №7

Totally positive experience with Shane and the whole team at Aloha. Very responsive to my texts and messages, on-time for the set up and installation of the unit. Professional and I got three quotes on this new replacement HVAC and their price/warranty/etc. was by far the best.

Ni
Review №8

Shane was friendly and extremely helpful! I feel he went above and beyond to help us out. Highly recommend ALOHA!!!

Al
Review №9

Shane was on time, super polite and spent several hours on our tune up. Very reasonably priced and I felt super comfortable with the information amd outcome of our visit!

qi
Review №10

Called them because of an ongoing problem we had been ignoring. We attempted fixed the problem once last summer using a different company through American Home Shield, and didnt work. Called Aloha, Shane came, found out the problem, gave us a quote and scheduled the service within 2 days. Now we are finally enjoy our cool home once again. I would definitely recommend this company to anyone looking for great service and quality work.

Li
Review №11

Excellent job. Very nice. The team is wonderful. So thankful to have our repairs done by aloha highly recommended 😊

L
Review №12

I had several quotes for the same system. This company was far below other quotes . Aloha is not greedy at all. The employees and owner are all very polite and punctual. Easy to work with. They are loyal to their 1 year guarantee and assistance contract on new units. I recommend giving them a call before making your decision on any work.

Ja
Review №13

Quick and professional service from Shane! Definitely will call again!

Je
Review №14

The whole Ahola team was respectful, timely, and personal. They provided an honest assessment of the work that needed done and didn’t try to upsell on products. They got out furnace replaced quickly and with no hassle. I also appreciated their Covid precautions during this pandemic. They are keeping my business!!

Ro
Review №15

These guys are great! I needed a new system and Shane gave me options and info to help me decide on what to get. They also helped me with financing when the other guys with the smiley face couldnt. My new system is way better than what I had. Call them, you will not regret it.

Ra
Review №16

I called at 9pm due to our AC not working properly. They took my information and said a Technician would be out in 30 minutes. Our tech was here in that time frame and went right to work. By 10pm my AC was running. My husband talked to the man and didnt get his name. But he was very quick to diagnose the issue and knew how to fix it. Hes even setting us up for a quote to replace our current unit. I will be a repeat customer. Just hope its not too soon :) Thank you!

Da
Review №17

Ww did not expect our HVAC to die on us in the middle of a pandemic. Thankfully, Aloha sent Shane out in a timely manner and had us up and running in no time! With their financing program, they made installing a new system during tough times a little more generous on our pockets. You will definitely never find better service or a company that cares more than Aloha! I cant brag about them enough!

Ji
Review №18

Replaced part under warranty and charged $1,+00.

R1
Review №19

We cannot say enough positive things about these guys, we had an appointment setup for installation for later this week and Shane contacted us to reschedule EARLIER than expected since he was concerned about weather delaying me. The two installers were very respectful of keeping our house clean each trip in which wasnt as necessary as they made it. Also answered each of my questions I had very knowledgeably. We have only had the unit less than a week and have been keeping tabs on electric usage and already on average were saving nearly 2/3 of the cost we had been!! We recommend Aloha to anyone.Thanks, Josh

Sh
Review №20

We recently had to have a new heat pump installed and called Aloha Heat and Air!They came right out and Shane answered all my questions about heat efficiency rating and took the time to explain about what seer number meant; something noone else had done before. He came out and installed our new unit in a day and it is working great now!I would recommend there services to anyone needed a heat pump! Fast friendly reliable service.

Le
Review №21

If you are seeking a honest, sincere, capable, trustworthy company this is it. We are so thankful we found Aloha....never been to Hawaii but this has to be close to the experience of being there!

Je
Review №22

Shane is the only heating & A/C company that I recommend in Middle Tennessee. I not only trust him with my own home, I trust him with my clients homes as well. He is professional, affordable, available, and has excellent communication skills. He even tells me when hes on his way (no body does that nowadays)! Give him a call, you are in good hands.

Ri
Review №23

Just in time...My neighbors air/heating units went out a little while ago and Aloha came out and replaced them for her. She had nothing but good things to say about them so naturally when ours went out we called on them. The owner came out and gave us a quote and right from the beginning I knew we would use them. We set up the appointment and they were on time and courteous. They installed 2 new units and everything that goes along with it in less than a day. Furthermore, the owner came out a few days later to check to make sure everything was working great. Everything works great and I highly recommend them for your air/heating needs. Mahola Aloha for a job well done.

Ja
Review №24

I have a yearly contract with them. I really like how, Aloha has the notifications set up. They call you when your unit is due for maintenance. Schedule a time with you. Text when theyre on their way. They are always on time, and in a good mood. When completed you get a completed, clear to understand, report on the unit.

To
Review №25

Didnt like or dislike they didnt sell parts so I didnt do any business with them

Sh
Review №26

Great experience! They were very nice and professional and did a great job!

De
Review №27

I was very pleased with the prompt attention given to my HCA that was not warming. I was treated kindly & respectfully. May God bless you all!

Lu
Review №28

Shane serviced 2 outdoor AC units and 2 indoor Heating unit - great prices! He was thorough, efficient and his customer service skills and politeness evident. I recommend their service to all and will use them again, when service or maintenance is required. Thank you!

Ed
Review №29

Shane was very courteous and stayed in contact with me, providing updates throughout the process.....He even followed up the next day to confirm if everything was still working to my liking. I was extremely satisfied with the speed of his responses and the level of work performed.

JP
Review №30

Shane has been the best experience with HVAC work I have ever had. I have never had anyone be so thorough. Shane is someone I recommend to all my clients and family. You cannot go wrong!

Co
Review №31

Great, professional service. I would highly recommend Aloha.

Ch
Review №32

Shane and his dad did an amazing job. They are a local business who have been in the industry for over 30 years. They know what they are doing, and they are fair in their pricing. They were quick and efficient and they also do cleanings twice a year. I would recommend them to my friends and family.

Ji
Review №33

These guys are so friendly and fair. I will never call anyone else. They pointed out things I would never thought of and didnt charge me for those extra things. I appreciate you so much.

Wi
Review №34

Awesome service. Shane came out and serviced our hvac system in Nashville. He went above and beyond to make sure everything was in working order. Was much more thorough than the bigger companies I have used in the past, and at a fraction of the price.

Sa
Review №35

High quality service and very responsive. Thank you!

Je
Review №36

Aloha is always on time and dependable! I use them personally as well as for all of my clients through real estate. They are the best of the best!

Fl
Review №37

Fine, friendly people. Quality work.

Br
Review №38

Big thank you to Shane Ray with Aloha Air Conditioning & Heating for coming to the rescue TWICE this month last minute. If you need a reliable and trustworthy HVAC company, give Shane a call! 💯✅

Ji
Review №39

Best of the best! My family and I are thankful to have found Shane Ray and Aloha Air Conditioning & Heating. He is extremely professional, knowledgeable, and friendly. Shane has been taking care of my personal HVAC units for years and has always accurately diagnosed and fixed problems, provided needed routine maintenance, and replaced a unit after a system failure. I recommend Shane and Aloha for all of your HVAC needs!

re
Review №40

Shane was awesome! Serviced our units in time for the warm weather. On time, courteous and professional! Thanks Aloha

Te
Review №41

Anyone who has purchased a home knows the joys of a home inspection report. Luckily for me prior to moving into my condo one of the items to be replaced was my HVAC system.At my closing I received a handwritten note from Shane with Aloha Air Conditioning & Heating, requesting for the new owner (me) to reach out to him after my closing so he could discuss my new unit! Within days of contacting Aloha Shane was out to my home sharing information and discussing the routine maintenance of my new unit.Fast forward to 2019, I was scheduled for a routine maintenance however it rained and I had to reschedule. Shane and I attempted to reschedule over the next couple of weeks but our schedules conflicted. By the end of business in the same day that we attempted to reschedule, Shane made it happen THE NEXT DAY AFTER 5 PM! This is what I consider putting the customer first

Je
Review №42

Great prices! Can normally get the work done quickly. Friendly service.

Jo
Review №43

Thank you for being honest and friendly! Such fast and reasonable! ;)

An
Review №44

We have tried several HVAC companies in the 10 years we have lived in Middle TN.....none have come close to the level of service and professionalism we have experienced with Aloha Air in the 4 years they have been taking care of our HVAC system.

Vi
Review №45

Thorough, professional and reasonably priced. Arrived on time and technician knew what he was doing. Excellent service!!

Ri
Review №46

This company is a rip off. Stay away. Technician overcharged for there services and there guarantees on there website are meaningless.Very nasty on the phone when asking for a complete refund due to the fact the cleaning of my unit was not properly. Rating this company as a minus 5 star. THIS COMPANY IS A SCAM

Lu
Review №47

Shane was friendly and extremely helpful!

Da
Review №48

Always quick and friendly service!

Tr
Review №49

Wonderful place

Information
4 Photos
49 Comments
4.9 Rating
  • Address:728 S Jefferson Ave #3, Cookeville, TN 38506, United States
  • Site:https://justcallaloha.com/
  • Phone:+1 931-646-4729
Categories
  • Air conditioning repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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