I came in with acrylics, and asked to get them removed plus a manicure. The lady ripped off all my nails within a minute. I kept pulling my hand back and saying “ouch” and she continued to do it even harder. I could’ve ripped my nails off at home for FREE. My fingernails were burning for hours afterwards. She did a horrible job painting my nails as she was doing it very rushed. My cuticles were not cut all the way, and my nails were not filled evenly. I don’t think I should’ve been charged for the horrible service I received. I’ve been coming here for over a year now, and this has never happened with any other employee. Very disappointed. This lady sits on the left row, second to last chair. Putting her on blast so everyone knows and avoids getting any work done with Her. Would’ve given ZERO stars if it was possible.

I went today to get shalac done for my toes and the man who did mine today was not at all professional!!! He only asked if I was getting a pedicure also and I said no just to paint. Mind you my toe nails were long and after I told him the color I would like he went and grabbed it. Upon returning he just started cutting my toe nails off so short it hurt then he followed with filing them and of course it hurt!!!! He never said a word during my whole visit!! I told him he could have just trimmed them not cut down to the skin! Even when I was checking out he never said another word!! I would rather undo the work he did and get my money back which was $25... Just a waste of money for complete horrible service in general!!!!😡😡😡

I asked for French tips on Sunday & it’s Friday & my nails are already lifting. My pedicure was fine but she can’t make up for my other experience. The lady that did my nails weren’t very friendly nor the were the ppl at the front desk. Didn’t offer a drink, water nothing! I don’t like the environment here or the vibes at this place. I won’t be back. Go else where is my suggestion. You tell them to do something in English & they began speaking Vietnamese to they’re coworkers about you. That doesn’t sit right with me at all.

Over priced, paid for 2 deluxe pedicures 47.00 each wasnt worth 10 combined, terrible massage and it was not a friendly environment the description stated 50 miniutes it was less than 30.The heated towel was Luke warm. Manicure was horrible had to refile my nails. I wont be back

By far the worst set of nails Ive ever had. Went in for a fill because my normal salon is not open today and I wish I would have just taken them off at home. My nail technician was just a rude, not friendly at all, didnt say a word to me and would not stay off of his phone. My nails look like bubbly plastic on top of the color, he kept having to wipe my color off with a paper towel because he was not letting them cure long enough in the LED light before trying to add another coat of Polish. Didnt even put a base coat on my nail before applying Polish. Cut my hands all up, almost every finger is bleeding at the cuticle and my nails are full of air bubbles

Chose the deluxe pedi. The service was very rushed. The water was cold, and that issue wasnt fixed even though I asked for it to be made hot numerous times. When I left my feet werent smooth at all and my toes looked like my 5 yo niece did them. The polish came off several toes within an hour of leaving. And my eyebrows were waxed uneven. Definitely will not ever be back.

I went to get my nails and toes done for my brothers wedding. The lady that did my toes was great and did a great job. But the lady that did my nails was not. I wanted French tips and the lady made the white way too long and there was barley any pink (some of it was my fault, I didn’t ask for it to be fixed) but when the lady was smoothing my nails done she cut my skin twice and one of them actually bleed. I got my nails done on Thursday 03/11 and they have already started falling off and it hasn’t even been a week. I do not get my nails done unless of a special occasion. I definitely won’t come back.

Horrible nails.. ugly and not at all what I asked for. I speak Japanese and understood every dirty word said about me

John always does an excellent job. Hes so kind and helpful. Hes the best.

I went for a shellac pedicure. The service was so rushed and not good at all. They didn’t use any type of soap or scrub on my feet. The massage lasted about 1 minute for both legs, feet were not massaged. Overall worst pedicure I’ve ever gotten.

I booked a manicure with a full set of powder nails and a pedicure in advance . My pedicure was fantastic, the girl did really great. However, my nail technician asked me what shape twice, and color, cut the length himself. I requested ALMOND shaped nails with some length, what I ended up with was short oval shaped nails. Also uneven and crooked on two nails ;). It was so rushed that the man picked my belongings up before I had even washed my hands to place someone else in the seat. Rushed service and not what I wanted. Super disappointed.

I went with my mom and the service was amazing and they were very careful with my nails and eyebrows. Highly recommend going here to get your nails done!❤

I called to schedule an appointment and got in the same day for 3 people for pedicures. The ladies were very nice and gentle. I highly recommend this place.

I love Cho, she’s the absolute best. Been doing my nails for a few years now and her shellac manicures last all month.

I love this place I would give more then 5 stars. I go about every 2 months for my feet to get done. I see Ahn which is the owners daughter, shes amazing!

AMAZING place to get your nails done at! Very gentle and very detailed! HIGHLY RECOMMEND

This place never disappoints! I requested ombré pastel colors and they delivered! My go to nail salon in Conroe TX. 💖 💅 Thanks Tender Touch!

After receiving good service at the tender touch 2 in Montgomery. I came here with my mom to get our nails and pedicures done. The nail salon was very welcoming and seated us immediately.Two nice women came over to start doing our pedicures.. at the beginning of receiving our pedicure treatment the ladies became very rude with demanding we get a certain deluxe pedicure ($40) . It was not priced bad but do to having sensitive skin I can only use certain products. The lady took the menu from me and flipped it over on my lap when I was looking at options for my nails ( acrylic vs gel). The whole time getting my pedicure done she tried up selling even though I said no thank you, many times. I understand wanting to up sell but it was forceful and made the pedicure not worth the money.My mom chose to get acrylic with shellac done. I chose to only get shellac due to past nail damage of wearing acrylic nails. This was explained multiple times as we were seated for our manicure/ nail stations. After I told them more than 3 times I only wanted shellac the lady who did my pedicure proceeded to say in a very demeaning way “ are you sure ma’am?”. I said yes for the fourth time and was asked to move to another chair. The lady who did my pedicure was the one now doing my shellac service. I wasn’t happy knowing it wasn’t going to be relaxing.The whole time through the service, even if I barely moved she would aggressively pull my arm and tell me to “sit still,don’t move”. When I would barely breath. The service I received was great but the aggressive, rude and demeaning tone from the nail tech ruined the whole experience.

I only go to this place. For the most part staff is friendly, my nails always come out good and so does my wax jobs lol

Sweet staff! Love my favorite salon :)

ASK FOR WALLY!! such a cool guy and I’m in love with my French tips!!! Favorite nail salon ever

I’ve been going here for years, definitely one of the best nail salons we have in Conroe! Everyone is very polite and helpful, It gets busy but if you make an appointment it’s much easier. Tracy does an amazing job, I see her every 3 weeks and I love her work every time. Definitely recommend 👍🏻

My wife loves this place.

The young lady was excellent. Manicure and pedicure were spot on. Thank you for pampering a Hurricane Delta evacuee.

My acrylics are good for the price . a bit lumpy and the nail tech was in training but i didnt fifure that out untill after my nails were on. i wouldve liked to have known if my nail tech had her liscence or not. they also cut the acrylics shorter than i woukdve liked but didnt ask what length i wanted. over all an okay experience but the little things were off.

My nails artist was Ben and he did a FANTASTIC job. Worked really quickly and still made my nails look perfect. I will definitely be back.

David is an awesome nail tech

Always dose a awesome job

Love love love this salon. They actually listen to what you want and are very patient when you cant decide lol ive been going here for years and have never been disappointed!

Great experience every time. Thanks😁

Always great work here .

Atmosphere was nice they was very fast to take care of me and Tim did a great job on my nails. Thank you for the excellent service provided to me.

Had a great experience and definitely will be back!!

Several people had recommended me to try Tender Touch 3. And I finally went today and am beyond pleased with their service. Dee did my nails she took her time and was super sweet. I will definitely be going back!😊

Great customer service friendly staff and good prices

My husband and I went in for a pedicure. His was extremely rushed. He said it was terrible and the man never complains! The lady was in such a hurry that she flung his dead foot skin all over him, burned him with the wax, and barely massaged his legs (he got the deluxe). I got the super deluxe and it was everything but. The girl seemed scared to use the cheese grater thing on my feet, and my massage was sub-par. My feet arent even smooth. I definitely didnt get my moneys worth. I wont be going back and I am disappointed in this place. Dont rush your customers! People will wait for good quality service!

Everyone who works here is very friendly and always able to fit us in when we call. My husband loves getting pedicures... Tammy is the best!

I have been coming for a few months after yesterday i will be taking my money elsewhere!!! Guy who did my nails rushed. Was mad because I told him I wanted my WHOLE nail polished because he kept missing spots. Did not ask me how I wanted my nails shaped just assumed and shaped them square round. Did not clean or let me wash my hands before polishing them so the nail polish dried with particles in it. Also did not put any oil on my cuticles! Spoke with manager she made every excuse in the book for her rude employee. Saying they do it differently for every customer. I usually get my nails toes and eyebrows done here but never ever again after yesterday. I don’t mind paying and tipping for quality customer service but this place will never see another coin from me

I started going here about a year and a half ago and I have enjoyed the service I received. Everyone is incredibly friendly and if I have seen an issue with my nails, they have been so quick to make the repair. They do try and sell you on the higher manicures but I have never had push back when I have declined. I always just walk in and my wait time has been minimal. I am very pleased with the overall service.

Great place they are a good value for the packages they have.

Make sure you check your bank statement after its all the way posted I got charged $10 extra when I paid with a card. I went to talk to them about it and they have me back the $10 and said they would call their card company just want others to know and be careful when paying with a bank card.

My wife and I get pedicures here every 3 weeks. We have been to lots of places and finally decided this was the best. Traci and Dee are amazing. Highly recommend

Love the atmosphere here. The people are very sweet, and the service is awesome. Cant believe I spent money anywhere else. Excellent prices as well! Cant wait to come back!

Ive been coming here monthly for a good while and enjoyed it. At my last 2-3 visits, they tried to push either upsells or additional services. During my last visit, Joan (who had previously been nice to me) tried to push me into a more expensive pedicure. I politely refused, restating what I had come in for. Joans demeanor changed immediately. She was quiet and rushed everything. At the end, she told me, Just sit her for a few minutes, not even taking me over to the dryers. Id have understood if the dryers were inoperative, but others were at them. She got angry because I didnt buy the level of service she wanted to give me. My experiences here have mostly been good, but I am considering taking my business elsewhere. I treat myself to a pedicure to relax, not have someone pushing unwanted products or services at me. I was considering bringing someone else here for a relaxing treat, but am rethinking that. The shop is clean and the chairs are comfortable, but customer service is lacking, especially with Joan.

As a new mom I dont get much time to myself and was very much looking forward to getting a manicure. Unfortunately this was ruined for me.The lady rushed me when they did not have the color I had my heart set on. She became visibly upset & rude. Pushing me to just pick one. I was finally pressured into getting a color I did not want at all.She then proceeded to do my nails very quickly, the finished product was something i could have done at home for free with my little sister. It was sloppy and looked cheap.Not only that but the UV machine she used to harden the polish actually burned me several times. It was quite painful to stick my hands in the machine over and over. I pulled them out and had to shake them it hurt so much and she pretended she didnt even notice. 30 minutes after the manicure and the tips of my fingers were still hurting. I have never experienced this while getting a manicure before.Definitely will not be returning.

The staff here could communicate more, but I still dont understand that this place is having one star. They do a good job for a very reasonable price. Tender Touch is clean and they have alot of customer coming in and out they cant satisfy everyone. All I can say that I am a happy customer. The staff know what they are doing and they try to finish everyone in a timely manner. I guess it is just the language barrier. I cant blame them just hope they improve. Other than that, If you are looking for a reasonable price and well done nails. I would recommend this salon.

Really clean salon. The atmosphere of this place is relaxing. Youll get comfortable real quick. Services here is just amazing! The nail tech is gentle and detailed with everything! I was really impress with the level of work was done on my nails! Other than that I really enjoy getting my manicure done here!

Wow. I’m beyond shocked how unprofessional this place is. If you are paying for a service you would think they would listen to your needs? DO NOT WASTE your money or time on this place. My nail lady was “having a bad day” or so the employee who finished my nails said and walked out on finishing my nails. So disrespectful and rude.When I ask to speak to the manager he was “on lunch” but I could see him. The lady who finished my nails was rushing me out and ready to charge me the nail fee and move on instead of listening to my concerns. Find another place for your nails. There’s millions of other options besides this one.

There are so many nail salons around but we love this one. We walk in and they greet us and know what we want. It is nice to be remembered and not feel like a number.

I went for the 1st time today, as newly moved to the area. Had a wonderful experience and will be going back!

Love this place always does a great job.

I really really tried to like this place. It is conveniently located for me and seemingly fairly clean. But after about 10 visits I give up! The most recent visit was yesterday and I left with shellac polish all around my nails on my SKIN as well as a rushed/sloppily done pedicure. Not only do I make a point to be extremely polite because I respect and appreciate anyone giving me a manicure or pedicure, but I also always tip anywhere from 20(low) to 50 percent for salon services. Im a stay at home mom and dont get alot of me time so when I do I want to relax. The technician doing my pedicure clearly had attitude with me and I do not understand why and the one doing my nails did not do what I asked as well as left the polish on skin like I previously stated . So I left feeling uncomfortable, and like I completely wasted my money. I still tipped because they spent time on me regardless but I will NOT be returning ever again. And I should mention this is not the first time that the Technicians have had nasty attitudes sadly.

Great place! Ask for Nancy; she is very sweet and does great nail art. Prices are VERY reasonable for the excellent service I received. I love the added touch of a shoulder and neck rub!! Been three times in the last year and plan to attend more often.

Love this place. So professional and kind. Always do an amazing job!! May is the best!! Great at meeting all my design requests I find online and custom designs, as well.

This place is so nice. They Waite on hand n foot. I love the workers they are so sweet. You will not regret coming here they do a fantastic job

Great atmosphere.. Sometimes you gotta explain in detail what you want.. But overall great experience

Got a pedicure and a full set. The moment i told the woman i didn’t want a higher priced pedicure she seemed to care less about the kind of service to give me, when i walked out i could still see dry skin on the heels of my feet. For my full set it wasn’t the shape i wanted, and when i tried telling the nail tech they insisted that they had just started and would fix it, but never did. Worst of all, after 3 days my nails look like it’s already been week. once this set comes off (which will be soon i’m sure) i’ll stick to press on nails.

I told the gal NOT to file underneath my nails and she did anyways. So they are very dull which I told her is why I dont want the underneath filed. Very annoying when I have an itch I cant really fix. Grrrrrrrrrrrrr. I also said I want them thin and shaped with a nice arch like I had them. Ya, totally messed up and not the same. Im going to have to file them and fix them myself.

I love this place! I have had a lot of bad experiences with nail salons and I have never left Tender Touch unhappy. The people there are friendly and professional. They do a very good job and I get more compliments on my nails.

Best nail salon I’ve ever been too! Definitely recommend going here you won’t be disappointed

Tami is the best! She always has a smile and takes care of this very picky person.

Great price. Fast and looks great. Havent found another shop better than this one in Montgomery.

Its was great! JOE( FEMALE ) DOES A WONDERFUL JOB.

Very clean, very friendly, really good tech. I highly recommend it and if you want a recommendation for a tech...Tammy.

Always do a great job

After 5 years of coming to tender touch, I will be taking my money elsewhere. The guy who did my nails and toes was extremely rude. I’ve had issues with him overcharging me before but the lady at the front fixed it. Today he rushed my service, rolled his eyes at me, told me my request for my toe polish wasn’t what he would choose, and talked bad about me in english to the lady at the front while I was sitting there. VERY DISAPPOINTED

Took my 5 year old daughter to get our nails done. Good experience. This place is a bit pricey. May or my not return. Did really enjoy the pedi.

The pedicure was amazing, I had Holly and she was super polite and did a wonderful job, will definitely ask for her again. The mani was good, the only issue was the shape of the nail. I asked her to redo it twice (soften the corners so they did not look so square) and finally did it when I got home.lol. I will go back

My sisters phone died and she asked you use their phone to call her ride. The lady blew her off like she was nothing by telling her they didnt have a phone while she stood there holding it in her hand. This place needs to work on its customer service skills!

Its nice place worth it going

Painted uneven at the cuticle and the whole nail isnt even painted. Thats just one of the nails. They are almost all that way. 1st time at this salon, went because of all the good reviews. Not sure I will go back.

Ann is the best. Nice clean and organized. Glass of wine is always a nice treat. Need new variety if colors.

Lots of technicians so they can handle the rush.

I got powder and fake nails, in total it came out to be $40 which was not bad. They did a good job on the shape even though it was kinda uneven. I came back a week and a half later to get a refill. Once I was done they told me the total was $33. I can go to any other nail salon and get a full set that costs $33 there is no reason why a REFILL should be that expensive.

Prompt service being a walk in. Staff is very courteous.

They charged me $37 delux pedicure and received a regular $23 pedicure. I still had to pay more for less. Manager gave me a $10 gift card instead of making good on his employee lack of work. Im a manager and never would make a customer/patient walk away feeling like she just threw her money away.On top of it, my heel is NOT smooth! I could have done my own feet with the treatment i received.

It was nice but very hard to understand most of the techs due to language barriers. I could not get a lot of my questions answered because they did not understand me and/or I did not understand them.

Best place to go for a pedicure! John is amazing and they are all super friendly.

This was our first try at this nail salon! We went for eyelashes and not even 24 hours later half of both eyes were off! We went back in and It was horrible and everyone was very rude! Their response was you left and they were fine not our problem! Would NOT RECOMMEND TO ANYONE!!

The first time I went, I enjoyed a great mani/pedi. The girl that performed my Service, did a great job....and my nails lasted a full two weeks. When I went back for just a manicure 2 weeks later, I got a guy that spent the entire time trying to sell me up after I repeatedly told him NO! He did a lousy job on my polish...I left with 3 or 4 nails, that had polish patch up marks from his hurried JOB. They are rather high priced for basic services. $17 for a basic hands in bowl manicure!

Everyone here is awesome & so professional. They do such an amazing job!

Jean is the best! The salon is clean, organized, and friendly staff. Prices are reasonable.

I found that my Super Deluxe Pedicure did not fall short at all. More than what I expected. Pampered so nicely i feel asleep on their comfy pedi chairs. I highly recommend Tender Touch and their skilled techs here.

Place is very relaxing and clean. The people are knowledgeable and the prices are reasonable. Been going to them for almost a year!

I love this place! Ben is the one who does my nails, hes personable and has great skills! The salon is clean and super relaxing! I highly recommend this salon & Ben!

Great place

By far the best nail salon in Conroe, and Ive tried many of them! My nails always look amazing after an appointment with Mimi! (Tell her I sent you! 😊 )

Been there twice here lately. Although on the door it states Walk Ins welcome. Its better if you just make a appointment or you will end up waiting a while

I went here last Sunday for the first time because it was the only nail salon open before noon and I was on a time crunch. They charged me extra for a new set instead of a refill because the color I wanted was lighter than the color I currently had. But didnt even give me a new set. Took all the powder off but then butchered the tips of my nails. I told them what I wanted and they couldnt seem to understand. I wanted my whole nail one color with a coffin shape. After me complaining about the shape being completely wrong about 5 times and her arguing me me. Another lady came and sat down and started doing them. Still wrong. By the time I left. Extremely unhappy. Because every single one of my nails was a different shape, size and length. There was bubbles in the clean coat and the only nail that was actually put on there fell off 4 days later. I went back in less than a week later to get my money back so I could go get them fixed everywhere. A man working then very rudly sat me down in a chair and cut all of my nails off because I wanted a refund.

Terrible. Will never go back. Asked for the dip but they did acrylic. Ends were crooked and sides rough. There was powder on the cuticles. Also had eyebrows done. One had an arch and the other was round.

They take great care of you, and get to know your needs of nails and feet. Waxing as well.

Is it just me or has quality nail care vanished throughout time? Time is money and everyone is in a rush. And it shows in the quality of the product produced.

I love this place!! After a nightmare event somewhere else, they took care of my dilemma 150%. I recommend everyone and anyone to go. They are super friendly, professional, and wonderful people.

Found this place to be the only one open on a Sunday morning... my lady friend and I went in, was helped immediately... she requested a coffin shaped refill and to replace one nail, after 50 minutes of arguing with the lady doing her nails and arguing about shape and length after showing her picture after picture of what she wanted they finally had the owners wife do her nails, she got the coffin shape down, but each nail was inconsistent with any other and all were crooked, we left unhappy and they knew it, its 5 days later and she already needs a refill because they didnt follow her cuticle line and the only nail they did from scratch has already fallen off, when asked about it was confronted with attitude, then made to sit down so they could butcher her nails before giving her a refund. The owner is a jack ass and was very rude. Do not recommend this place at all!

Friendly and nice nail salon. Enjoyed my pedicure. Had no wait time either as a walk in.

Quick, professional service and my nail design lasted for a month

Best nail salon in Conroe! I have had more bad experiences than good at most salons, but Tender Touch just gained a customer for life!

Absolutely worst. Completely ruined my nails. They dont listen to what you want and just do whatever they want to do, while trying to up charge you for extras

Never had a bad experience. This is my go to nail salon

They are so sweet, well experienced. Gentle and respectful.