I came and got SNS on Friday, 9/11. As you can see, 3 of my nails already chipped and as of Sunday morning 9/13. I DID NOT HIT THEM IN ANY WAY. 1 of them literally broke when I was taking clothes out of a plastic laundry basket, and then as I was driving to church I noticed 2 more chipped. The layer is so thin, and the shape is so crooked and incosistent across. Especially my ring finger R hand. A whole joke. Then I returned Sunday to have them simply remove them (no need to repair given the poor quality of their product for them to chip again tomorrow). The owner didn’t even acknowledge my statement that I was here to get them soaked off due to them cracking as I was just here Friday. All he kept repeating was “sorry long wait” “sorry very long wait.” He did not look up at me ONCE, nor did he even inspect my nails or offer any type of inconvenience. $55 for this?! A basic set of SNS that barely lasted 36 hours. I’ll be seeking out someone else to just pay for the removal today because this is downright embarrassing. They were initially pleasant on Friday when receiving money, but then when an issue needs to be resolved can’t even make eye contact. Do better
I absolutely love this place! Mindy has done my nails a couple of times doing an acrylic fill in and gel polish. She’s amazing. My nail shape was perfect and they were just beautiful. My mother went with me last time I went. She gets dip powder on her natural nails. She’s been going to the same place up the road in Charlotte for years. Sandra at Concord Nail Spa did her nails this time and my mom said they looked better than they ever have. Everyone is so nice and professional. They have made a loyal customer out of me for sure!
What an amazing experience. I am a first-time customer, I have greeted right away, no wait.Its a very clean, professional establishment.Also, the staff is very diverse which was much appreciated. Tony took really good care of me and was friendly and gentle.I will absolutely be a repeat customer.AC
When we arrived first thing I noticed is how clean and pretty it was. Televisions on the wall with relaxing music and enjoyable things to watch. We were offered drinks, many different types available from alcohol to soda. I had Kim do my SNS nails and she did a great job. It was done for my daughters wedding so I wanted everything perfect. I had so many compliments! My other daughter also joined me and her nails were beautiful as well. Thank you so much!
Clean, inviting environment! We had a great experience. Was my 2nd pedicure and first manicure, Taneia did a great job. She was very relatable! My husband had Mai, she also did a great job. We enjoyed our services and will definitely return.
I definitely loved the work Mai did for me, she was very delicate, she didnt hurt me and she did a good job. I recommend the salon, they work very professionally, I love it.
My first time here, but definitely not my last. The best pedicure I have ever had. Jerika was amazing! I will definitely be telling others. Great operation. I can see why they were busy.
This place wowed me! It truly is a spa atmosphere! Very clean, they have a diverse group of nail technicians. there is an eclectic layout of wine if you so choose to take your spa experience to another level. Octavia (OC) did an excellent job on my 💅 nails
This place is the best! I was so happy to run across this spa. The employees were wonderful! Tony, Jerika, and OC were the absolute best! They were so sweet and funny. It felt like they were friends I’ve known forever. Will definitely be returning 🥰☺️
I had a great experience here on my first time. I got a CBD pedicure with the manager Mai, she was amazing. So kind and informative on what she was doing during every step of the pedicure. The salon was also very clean and everyone was nice. I’ll definitely be back!
Octavia is so amazing. not only is she precise and good with her hands but shes SUPER intelligent. she gave me great advice on how to maintain the health and softness of my hands and feet. 110% recommended this spa!!
Rico was very attentive. He consistently made sure I was comfortable and satisfied with my services. He even explained the process and let me know the benefits of the products he used. I will definitely be back!
Tony was personable, friendly and took the time to explain all the products so I knew what to choose.Best pedi I’ve had since I can remember. Concord Nail Spa is my new go too. Ask for Tony. He’s great!!!
I was referred by my daughter. I went in today and got really lucky. Jason did my nais and he was very professional and fiendly. He was very in formative about upkeep and nail care. Mai did my pedicure and she was really sweet. She did a great job getting out my ingrown toe nails with care. It was a very clean and organized environment. They worked like a well oiled machine getting everyone seen. It was nice to see employees of different nationalities. I will be recommending this shop to my family and friends.
Absolutely Beautiful Place!!The employees are very sweet and attentive and do excellent work. Fantastic sugar scrubs and massages for pedicures. Very comfortable chairs, stunning interior design, and a drink bar for those who may not know! As long as you are specific about what you want, the ladies do a phenomenal job. Tops every other nail place I have been to.
3 pedicures all turned out good, with one taking a very long time (over an hr). I got acrylic nails and felt Jason rushed and the nails didn’t meet my expectations for the amount they cost ($50) & the two simple manicures took a long time as well! My mom’s manicure took over an hr to do & she got basic nail polish! Also, when we came in, no one greeted us or told us what to do to sign in, we were just left to figure it out!
Tech Jerika did an awesome job....as always.😁. Very pleased with services received
Get an appointment, and dont go close to closing time. 😊 Great service and friendly staff!
Mai did such an amazing pedicure! Shes so sweet and funny! I so enjoyed my time here and will be back!! Get the pedicure with volcano spa! You wont be disappointed!
This place use to be my go to salon but not anymore. I visited Saturday, Sept. 4 and the service was horrible. My pedicure was mediocre, my nails were not smooth and the technician did nothing with my cuticles. I requested Jason but he pushed me off onto new staff members. The new staff needs additional training, not only on the process but also on customer service. They were dressed unprofessionally and kept talking about getting off on time and their desire to get off definitely showed in their work. Guess I will be trying Viva nails next time.
This place was amazing. The people that work here are great. Need I say I received the best pedi Ive had in a long time from Mai. Ill definitely be going back.
The best manicure and pedicure I’ve had in a LONG time. Every one is so sweet and welcoming. And the atmosphere is phenomenal! Loved my experience here and will DEFINITELY be back! Ask for Bri and Elizabeth, they’re amazing and great to hang out with while getting your nails done
Jason did an amazing job on my nails! And I have now found a new salon to go to. The prices are within reason and not over priced and i received great service each time!
Roach infested!!! I told the owner and they just moved to the other side. Lisa was nice but gave a poor pedicure. Jason didnt want to give me 2 coats of glitter as I wanted!!!
Tre gave me the best Gel pedicure I have ever had. She listened to what I wanted and the outcome was perfect. She took her time and made me feel very comfortable. I have finally found a nail tech that listens and understands exactly what I want. I wont be going anywhere else.
Even though some times the wait may be a bit long, I still wouldn’t have anybody else do my nails & toes. Mai is always on point with my feet & relaxes my legs that hurt quiet often. And Jason, he is the best I’ve ever had to do my nails. I’m rough with my nails and he knows that & gives my hands much love. He’s the real MVP. He lets me pick out colors & brings me down a little with what’s more suitable for me😂😂. I love having ideas and him smiling saying OK but then in return saying we are doing this ok?! 😂😂 Great place (very clean, relaxing and open bar) and amazing people that I really enjoy talking to.
Jason was amazing, as usual! He tried to get rid of me but I told him he can’t! LOL! Mai did my pedicure and was the bomb! This is my second visit here because I was looking for a new salon and new nail techs and think I’ve found them! I love this place!!
I went in today for the first time and loved the service. The young lady that did my pedicure was so professional and courteous. Jason did my nails he is amazing . I will never go anywhere else.
Jason did a wonderful job on my SNS nails. He took his time, was gentle and very pleasant. MAI did my pedicure and did a great job. She was friendly and made me feel comfortable. I was looking for a new nail salon and have found one:)
First time, definitely won’t be my last🥰 best place ask for OC and Tony their the best
This was my first visit here and I must say I highly recommend them. They are very clean, nice, professional and the wait was not long. I am the type to not wear nails but after taking Kim advice Im very happy. Bush is very nice and professional as well he gave the best deluxe pedicure. May I add the mix drink the gentleman made for me was refreshing. I appreciate the fact everyone wore a mask. Great job team! I will be back!
My husband and I went to Concord Nail Spa for date night and had a phenomenal experience! We recently moved to Charlotte and have been trying to find a nail salon that we liked. We’re happy to say that our search is over! Everything from the atmosphere to the service options exceeded our expectations. Mai and Cindy are extraordinary and the spa pedicures are the absolute best! Well worth the money and the trip to Concord. We will definitely be back.
I have been coming to the salon for five years and I must tell you that I receive exceptional service and care I would highly recommend it thank you.
The staff was very polite, although they were short handed the Owner and Mai managed to take care of me and Chelsey in a timely manner. Mai handled my service she did an amazing job and recommended i try a different Pedicure i definitely do not regret paying the difference for my feet and hands. if you go request Mai she does a great job. will be going back again soon
Would not recommend. I was charged $35 for a very basic gel manicure. No polish had to be removed. Just standard manicure. The hand massage was very short, and the poor girl had such rough skin that it actually hurt. I was told 5 minutes when I walked in and ended up waiting 25 minutes before I got in a chair. During the process the girl stopped to answer the phone 3 times and got up twice to deal with customers that walked in. I felt like my nails were rushed. I had to file a couple corners when I got home because they were still sharp. By far the worst manicure ever and I was overcharged. I still gave a very good tip but I had to write a review because I am so tired of paying for below par service and being overcharged. I heard another girl tell a lady a manicure was $15.... Just dont go here.
Mai was absolutely amazing! She was very personable and took her time. She had great recommendations and was a pleasure to talk to. I would recommend Concord Nail Spa to anyone looking for a relaxing environment, quality services, and great customer service.
I’m fairly new to the area and I have been looking for a good nail salon. After reading several good reviews about Concord Nail Spa I gave them a try and I wasn’t disappointed. I was lucky enough to walk in and get a pedicure buy Mai and it’s by far the best pedicure I’ve had since I’ve started getting pedicures. I also got my eyebrows done by Kim and I highly recommend. I definitely won’t be going anywhere else for my pedicures and eyebrow waxes. Everything was done to my satisfaction and nothing was rushed!!!!
Bri and Mia were exceptionally professional. Bri is extremely friendly and careful in her profession. We talked and laughed and she made my experience want to return and tell others about her and Concord Nails Spa!You have a gem in Bri and Mia.
Very nice place. However, the nail tech did a rush job on my nails. She completely forgot the details I asked for; and when i reminded her - she said I’ll just take down the price. I asked her politely to please do the design (as I had an event to attend and wanted my nails done nicely). So she did the design but completely rushed and left lumps on some of the nails. Needless to say I won’t be returning. Hopefully others have a better experience!
Tried this place yesterday for a pedicure and it was lovely. My tech was very nice and good, however it took forever for a basic service and I was on a time schedule.
I’ve been here several times and each time the staff is amazing. I love the look of the salon and how professional yet personable everyone is. Mai has serviced me twice and if possible I will continue to request her because she’s amazing!!! She’s sweet funny, and has no problem fulfilling your requests while providing your service. I HIGHLY recommend Mai and the entire staff at Concord Nails Spa!! Giving them 5 stars was EASY!!
Me and my 3 daughters got a combination of manicures and pedicures. Its been years since Ive had the time to go to a nail salon. Mai made me feel extremely comfortable. She explained all of the different services, gel vs polish, and what would work best for each of us. I got the works for my pedicure. Amazing. They also offer soda for the kids and drinks and wine for adults. I will definitely be coming back.
Excellent customer service, today was my first visit, Jason did my nails with PERFECTION and took his time. I am thrilled to have found a great nail artist..Thank you Jason..see you next time! I love my nails they are BEAUTIFUL!
I had Mai, Let me tell you something. I have been to a number of salons and all have been really rough with my feet. She was an absolute dream with my feet I will definitely be back and hope everyone will go as well.
I had visited this shop over 2 years ago and the people were not friendly and everything was rushed. There is a new owner now and the ambience is amazing I loved my 2 technicians Mai and Kim they did a great job and were very friendly and outgoing enjoyed my visit
EVER SINCE I found this place it has been nothing but great service. I love the staff especially Kim and Mah!! I recommend you trying it out if you are in the area!!
I love this place! I was in the Charlotte area for the weekend and stopped by while browsing the area. Mai and Kim were simply amazing! They are very friendly & great professionals. Enjoyed them just as much as my pedicure. I will be back for my CBD pedicure soon :)
First time visiting this salonTo say it was a great experience is an understatement. Strawberry and Bree did an awesome job. I most certainly will be back. Thanks for the great experience!!!
Very relaxing and peaceful!!! Mai did my pedicure and she did an amazing job. If I lived here she would be my number one nail stylist!!!
I had such a great experience. Kim was my technician and she was GREAT! I have been to many salons and she made my feet feel fabulous and was able to pull out the ingrown nail around my big toes. Also the mix drink Jason made tasted wonderful! Concord Nails Spa is definitely my go to spot. Thanks!
Mai is amazing! I go see her every two weeks for my pedicures and she never disappoints. Her attention to detail has me super confident rocking my toes. Jason also does a great job. This place was clean before COVID but they really stepped up the cleanliness after opening back up. Everyone is professional and I will definitely continue to go here as long as I live in the area.
Great service, Jason is awesome. I had a problem with the first set by another tech and he fixed it right away. He accommodated my schedule too. Quality was amazing.
Jason is great! He takes his time and is meticulous! This isnt the closest nail salon to my home but worth the drive!
I took my daughter to get her nails done for her birthday. The shop was very beautiful and very clean. The prices were the general average. The lady did an amazing job, and even made sure to tell us about discounts offered so she could get exactly what she wanted for the best price possible. I really appreciate all the effort made to make my girls birthday special. They have my business for life.
This was my second visit to the salon, and my first hot stone massage during my pedi. It was AMAZING! I highly recommend 😊
Only time here since traveling the country. The ladies did a fabulous job on manicure pedicure. Highly recommend!
Came here to get a gel acrylic set and a pedi and had a lovely experience! Mai (toes)and Jason we (hands) were both great and helped me choose colors and styles I really love! Will be back in a couple of weeks.... also the cocktails are amazing
I’ve been to tons of nail salons in the Charlotte and Concord areas, but this place is my absolute favorite. Jason was friendly, honest, and done a fantastic job on my nails he gave me exactly what I asked for not only that he gave me a dope nail design. We had a great conversation while I was getting serviced, this salon feels so warm and comfortable and they accommodate all your needs, Jason didn’t rush he took his time with me making sure I got what I wanted. Thank you so much for your kindness honesty and great quality work I’ll definitely be back, I found my new nail salon!
I went when they first opened. The owner was wonderful. The place was very clean and clamming. I showed him what I wanted off of a Pinterest picture. We were having a nice conversation. He made sure I was comfortable and was liking the way my nails were turning out the whole time I was there. My nails are wonderful they turned out better then the picture. I would most definitely go back.
They are so good! Stop reading reviews and just go. You wont regret it
I received a 10%off coupon by text 10 days before my birthday. When I tried to apply it to my pedicure 6 days after my birthday they would not honor it saying it was to old. Not about the money! If your going to send out a birthday coupon it should be valid for that month. Or, at least a week after.
I went in to Concord Nails Spa after work today and had such a great experience. Everyone seemed very friendly. I loved the atmosphere and the look of the place. I was also helped immediately. Ryan did an amazing job on my nails! Ive been to quiet a few salons and Ive never gotten anyone to shape them right, but he did awesome! I was so satisfied and will definitely be going back to see Ryan from now on.
Jerika is wonderful and professional. Easy going personality.
I have never been here before and Ive been looking for a permanent nail salon for pedicures. Salo my artist was very kind and professional. Just based on personality and salon atmosphere i would come back but my pedicure looks SO GREAT. . I love it, shape color and everything is just like I like it Ill definitely be back and Ill ask for Salo .
I was really feeling this salon until they charged me an extra $20.00 just because I got gel polish. Which came to a grand total of $60.00 for a pedicure idts. It was nice but I’m not pay $60.00 for a damn pedicure.
They are very professional and they always make sure I’m satisfied. Jason does a great job and he’s fast. I love that because i am impatient lol. Mai does a great pedicure & she’s very friendly. My 6 year old daughter likes coming here also! You should definitely check them out!!
Jason & Mai took real good care of me!I didn’t have to wait long at all and they were very welcoming. Jason was very fun to talk to while he did my nails. Mai educated me on taking care of dry skin around my nails that I constantly struggle with.Thank you so much for the great service!!
This is the most amazing nail spa I have ever been to. Relocating from NY I have been looking for a great nail spa since I moved. The 4th place was a charm!! Mai is awesome!!!! She knows what she’s doing and has a magnetic personality!! I have to thank my daughter for sharing this place with me. I’m officially a regular!!!
I usually do my own but decided to treat myself today. I got the Concord Nails Special pedicure and it did NOT disappoint. Hot stones, Paraffin, exfoliating, massage...I’m often disappointed when I decide to treat myself to a pedicure because I can do just as good a job, and if you’re not going to do a great massage and make it special it feels like a waste. The pedicure implements are all sterilized and the salon is clean. I’ll definitely go get my pedicure there again.
Business recommended by granddaughter and thankful she did! Staff and service was superb! Definitely have plans to return. Kudos to Mai!!
Mai did my pedicure and she was AMAZING!! Very friendly, made sure I was satisfied with what she was doing as she was doing it, the store was immaculately clean, I was offered something to drink, and Kim who did my manicure put two colors together to make the perfect color for me. I will definitely be back!
The nail techs gave great suggestions and guidance. They are personable and do great work.
Thank you to Jason and Nami for making me feel accommodating and welcomed. Very peaceful but also entertaining environment. Clean and they both listened to my desired shape and design and nails came out exactly how I wanted. First time impressed with a nail salon visit after being in Charlotte for a year. Thanks again guys. Happy holidays 🎄
The new owner and Mai are really nice. Mai did a great job on my sisters feet. The guy that did mine was a little mean. Will go back.
Nail popped off without barely doing much of anything after TWO DAYS.I was gonna wait a few weeks before deciding to leave a review or not but the Nail Tech who did my sister’s nails was extremely RUDE. I tried to brush it off because our nails looked so nice but now that my nails are ALSO popping off I will NEVER come back to this salon. Concord Mills Mall Nail Salon treats people way better and your nails won’t pop off. Not worth the 135 dollars I spent.
Love this place. My first time here and it was amazing! We called and got sat down within 5 min of arriving. The nail techs Ana and Mai were awesome!! Jason makes the best mixed drinks! The tools used for mani/pedi were clean. The social distancing was good as well. I had the signature spa pedicure and it was so nice!!!
Very nice place inside, and spacious. The technicians that worked on me where great. I got the design I wanted and it looked really good. Im definitely going back. Also I appreciated everyone wearing their mask.Thank you Jason!
I was treated like a queen. Very professional. Sweet staff. I loved my experience here. I highly recommend rhem.
Mia was terrific !! So was Bri. We had a great time.
My pedicure was the best I’ve had in a very long time. Long massage, and my nail tech was amazing and personable. Highly highly recommend.
Kim and Mai are amazing! They give the best pedicures.
Decided last minute to get a pedicure today and checked Google for a spot nearby with good reviews. Mai did not disappoint! The organic pedicure with hot stones was amazing!! I will be back and I’m actually making my appointment before I leave. Thank you Mai!!!
This place was recommended to my wife for having good quality nails but after the first day her nail broke even after being really careful with everything. I understand accidents happen but when I returned to the location to get it fixed, I waited over an hour. Customers kept coming in after me and were being assisted since they were not making any money from me. I will never go there again. I do not recommend this place.
Great customer service but need more staff to accommodate the amount of customers.
I have frequently solicited this place and todays service was by far supreme!!
I love love love this nail salon! Everyone is always so nice when I come in. This will definitely be my new nail place! Jason and mai are the best!
Jason did my dip nails and they are absolutely perfect. I also had the CBD pedicure by Mai, after a Tony Moly foot wrap ruined my feet, and she got them looking soooooo much better and feeling back to normal. Very friendly and helpful. Really clean and nice inside. Great customer service. 100% recommend.
Mai, Jason and Kim were all so nice and very helpful! After trying out three or four other nail salons in the area… I think I found my nail salon!
Tony gave me a wonderful pedicure. I forgot how much I hate people to touch my feet..
I’ve been going to this business for a few years. I’ve tried other nail spas in the area but I always come back to this one.All of the employees are kind and professional. They treat you like family here!
Will surely return. Very satisfied.
Hi, today was my first time visiting Concord Nails Spa (Google). I was greeted with smiles and friendly faces when I walked in, which I appreciated greatly. Jason performed my fill and polish. He was very funny, accommodating, patient, and did a great job-thank you! I will be returning!