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Tire Choice Auto Service Centers
5288 Clayton Rd, Concord, CA 94521, United States
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Tire Choice Auto Service Centers

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Da
Review №1

Mike was very nice, putting that here first.Bought tires via Goodyear and scheduled an install time here only to find out they dont have me in their calendar. I was told this happens all the time if you buy via 3rd party tire sellers like Goodyear and TireRack.They accommodated me but it took more than 4 hours to get done. I initially came back after 2 hours only to find out nothing has happened yet. The other guy took his car in for an oil change and coolant service and spent 5 hours waiting. Another guy completely gave up!I am fine with their work on installing my tires but unless you have the whole day to just leave your car there, then this may not be the place. They could also do a better job of telling customers in a couple of hours and be more concrete with timelines. Not all of us have time to idle.

St
Review №2

Mike and staff at Tire Choice on Clayton Rd are awesome!! I was so stressed when I had to have my car towed home thought it was the battery. To make a long story short Mike and crew absolutely went over and above to ensure I was safe and my car was fixed! I highly recommend them!! Will never take my car to anyone else! They were honest and helped me!! Thank you so much! Staci Diaz

CA
Review №3

Very bad service. They damaged the wheels of my suv and they were not responsible, I just wasted my time with them. They are not really professional. They promised to repair the damage and never fixed anything. the admin of this site just doesnt do his job.

Bi
Review №4

I had a leaky valve stem on my way home from work and was worried I wasnt going to be able to find a place that would be able to turn it around at all, let alone quickly so I had the car back to get to work the next morning.The manager (Ken) and one of the workers (Matt) checked everything out and after a few minutes said it wouldnt be a problem. ~15 minutes later I was paying and on my way home with everything knocked out.Just moved to the area and found my go-to shop for when not only when things pop up, but also routine maintenance.Very polite, laid back, accommodating, not to mention did the job right. Thanks again for the quick turnaround and helping me out!

Le
Review №5

Had a car emergency 🦺 my brakes went out, a nail in the tire the whole works. Called 4 to 5 places with no availability, from the moment I called Tire choice, my day turned around from the friendly greeting from Mike, and the amazing service from the staff. They took care of me, I never felt pressured they just informed me of my options. Now I know I have a place, that I can recommend and also go to for all my car needs. Dont hesitate, give them a chance and you wont be disappointed.

Ca
Review №6

I recently had to bring both my cars in with flat tires. I worked with Ken and he made sure to explain everything. I appreciated the fact that he wanted to see my other cars tire to see if he could patch it instead of a brand new tire; he wanted to try and save me as much money as he could. The place os clean and everyone was very nice. Definitely recommend!

Da
Review №7

Im new to CA from Florida and the service was great. They treated me like I have been coming there for years. They will be my go to shop while Im stationed here for sure.Thank you from the military man

Se
Review №8

One of my tires went flat and I took my car to Tire Choice Concord for a flat repair. Booking an appointment online for the next morning was easy. Ken, the owner of the shop, was knowledgeable, honest, and easy to work with. He even helped diagnosed the problem himself and provided clear explanation of the actual repair. I ended up saving some money, thanks to these guys. Highly recommend this shop for anyone with tire needs in the Concord/Clayton area.

Ge
Review №9

Great customer service.Went in to get tires and an alignment, told me I had to replace my shocks because they were worn.Got them replaced, left a happy camper.Thank you Ken.

Ma
Review №10

Took my car in last minute because I had a nail in my tire. Then realized I needed new tires.Ken hooked me up right away and gave me a fair price on 4 new tires. I needed them now as I travel for work and the whole service was done in just a few hours. Thanks for working me in and being so fast.

Mi
Review №11

I found this place by chance on Google since I needed Ingine light checking ✔ and oil change as soon as possible close to my job and I m so glad I came to the right place. Everyone at this place is so welcoming, professional and so kind I came late around 6 pm since my job is not that flexible with time, so this place work with my time as well how great is that. Besides that my car was ready and fixed so quick and it was so nice to know that this place is affordable and reasonable thats always so great. I have to thank especially to Ken for being so helpful and kind with everything I needed I m happy that I have place now that I can trust as a woman to come to when my car need help thats so important to me.

ya
Review №12

Nice place for change tires! We change our truck and small car tires there. They also offer oils change, other car repairs. The manager is really nice too!

Go
Review №13

I didnt buy my tires here but at another Tire Choice facility in Tracy. I had punctures in my tires in two seperate incidents. This place always honored the warranty of the tires and fixed the tires free of charge. Had another incident where they could have charged me money but didnt. They have integrity and honesty.

Ru
Review №14

Great service at a fair price. Just took in my 2007 BMW for an oil change and brake flush, everything went perfectly. Manager Ken went the extra mile, including ordering the specialized oil products that I prefer for my car. I am happy to recommend this shop.

Aa
Review №15

Ken took great care of us. We’ve had multiple cars in for tires over the years. Ken has always been professional and friendly. He finds the best tire option for us. The store is clean and well run. I recently found a long wood screw in my tire. It was still drivable. Ken told me to bring the vehicle in and he took care of it right away.Great service!

Da
Review №16

When I got home from work, I noticed that one of my tires looked kind of flat. After a closer inspection, I saw a screw in the tire. I rushed over to my computer and looked for the closest tire shop that was still open. The first shop turned me down since it was passed 5:30 and they still had several jobs to complete. The next closest shop was Tire Choice. Ken answered the phone and told me to come on down. As soon as I arrived, Ken came out and inspected the tire and let me know he had a replacement in stock. They had me in and out in no time. It has thus far been my best tire shop experience. Ill definitely be returning for my next set of tires.

Am
Review №17

Ken did a great job helping me purchase a tire. He went above and beyond to make my experience very pleasant. I will definitely use this company for my future purchases. If you’re looking for great quality and amazing customer service I Highly recommend this company.

Ja
Review №18

I caught a flat tire on my way home, this was the closest tire shop near me that I could make it too, and they were wonderful! I called ahead and, they told me to come on through so they can have a look at my tire and, get me back on the road. I ended up needing a new tire, and the service was fast and fair priced. Im very grateful Tire Choice was able to help me on such short notice and get me back on the road in no time.

Ya
Review №19

Always a great experience and the employees are genuinely nice people. Highly recommend if you need work done for your car!

Co
Review №20

Great place to have your automotive work done! Top notch.Incredible service provided by all. Friendly team working throughout.Obviously led by a good manager otherwise the team wouldn’t perform as well as they do.Located in the same parking lot as the awesome In Shape Health Club. Come on down and check them out.

Ph
Review №21

Great service! I brought my wheels and tires separately off my car and got them put on there per a Tirerack.com recommendation. They had the best price around! Ken made sure I was aware of the TPMS service kits that were recommended when you replace tires, he even showed me the kit so I knew what was up. I made sure it was legit and it was. I trust these guys, they went the extra make sure I was well taken care of. They mentioned nitrogen, which for a car guy is controversial but they didnt push it! Thanks for getting my tires put on same day and keeping me posted. Ill be back!

Ch
Review №22

I took my 2012 Honda Accord for new tires and front breaks and was very pleased with the service. I dropped off my vehicle a little before they opened and they still helped me check in so I could get to work on time. They were professional and helpful and I was happy with their services. I will definitely be back again.

Sh
Review №23

First time in, Ken and staff are very friendly, and honest with Great customer service. Will Definitely refer to family and friends. And will for sure go back.

Cl
Review №24

Mike and John are great! They have been super helpful with all my Fiat 500 problems, I highly recommend this place!

Ka
Review №25

Ken Connor is the best! Very helpful and caring!!! My car has never ran better. Been coming here for 3 years now with my 2003 vehicle. 5 stars for sure.

Da
Review №26

This place has great service! Ken is amazing he went out of his way for me! he gave me a ride to and from where i was and drove all the way to Benicia for my tires! i really recommend this place to anyone looking for something quick and in a good price range!! you won’t be let down super friendly staff!

Me
Review №27

Ken did an excellent job and drove to pick up my four new tires. This is my second set of tires from this store, and I am very pleased with their service. I would definitely recommend them.

Jo
Review №28

Outstanding service. Called the manger Ken for an appointment to install 4 tires on my 2017 Toyota Sienna. Got a appointment the next day. I bought the tires from Tire Rack and had them delivered to Tire Choice. Got a great deal on install cost. Also found out they have a very reasonable cost for oil changes that include tire rotation. Much better and friendlier service than Firestone.

ma
Review №29

Great service! Only reason it is 4 stars was that it took a little bit longer than I expected. Mike at the front desk was cool and informative.

el
Review №30

These guys are great! At 630pm I found my tire almost flat. I Googled tire shops near me and thankfully these guys were open late (7pm, when most surrounding shops close at 6) I hurried my way there. I arrived at 648pm. These guys jumped right in with no hesitation, repaired my tire and had me out the door in less than 20 minutes. Everyone was professional and got my tire taken care of!A huge thank you to Ken and the rest of the employees at Tire Choice Auto Service Center!

L
Review №31

I have been going to Tire Choice, formerly known as Goodyear for over 7 years at this location for oil changes and service maintenance. I have been prompted helped over the phone and I typically get a fast appointment time to come in. Ive been happy with my service thus far, my car is over 10 years old and is in good shape. Ken has always been a helpful manager not only with my car but my familys car as well.

Wa
Review №32

Bad..bad..service, even if i had an appointment for a simple oil change, it took me 2 hours waiting, and the old guy behind the desk varely answer my question..bad...bad..bad

Ho
Review №33

Great service for the mechanic maintenance of my car! I am pleased to recommend.

Oz
Review №34

I had a flat tire. had to have my car towed he put four new tires on for me. Ken gave me a great price. Even though he was shorthanded he personally took very good care of me and my granddaughter to get us back on the road. Thank you for your service Ken you are the best 😊😊😊

A
Review №35

Ken and his team are absolutely the best. First I came in with a flat tire with a huge gaping hole, got a good deal on two new tires installed and finished within the day.The next morning I wake up, the tire that was originally the issue was dead flat with the new tire....awesome!! I only live three blocks away so I put my hazards on and rolled back down with the flat tire.The entire team was extremely helpful with my situation. They did a dunk test to ensure where the leak was coming from, come to find out it was a leaky valve stem.Because I had driven the tire to the shop flat, I essentially ruined a new tire, so Ken put a brand new one on for me free of charge. Got me in and out in 35minutes, incredible service.

Al
Review №36

This place has one thing in mind, and thats customer service and making sure youre back on the road ASAP. I called Ken and he instantly took care of me, answering all my questions. I needed a patch job due to a nail in my tire. I told him I would be over in about 10 minutes. Fortunately I had the tire already dismounted. I arrived and Ken greeted me took a look at my tire and just like that. Ill be back on the road. I been to many tire shops and by far this is my new go to. Now ill be back safe on the road. Ken doesnt push any unnecessary sales. He listens and gives the customer what they want. Thanks Ken.

Jo
Review №37

Service was done on my van’s air conditioner. Did a good job for a reasonable price. Friendly staff!

De
Review №38

Great service. Anytime you do the service you will have a complimentary inspection that will tell you whats needed and when. Highly recommend using Tire Choice Concord.

Ch
Review №39

First, I say “thank you” to Ken for getting us in a day earlier than we had scheduled. He was friendly as well as professional. He got me in, got my car on the rack, and got me out very quick. They have a wide selection of tires for any vehicle. They also offer a range of services including oil change, tune ups, service schedule maintenance, and they even do state inspections. I highly recommend Tire Choice in Concord for your vehicle maintenance needs.

MU
Review №40

I made an appointment with these guys thinking I needed new tires due to my tire pressure sensor coming on. Adrial made sure to find the best prices available and didn’t make me feel uncomfortable or pressured to make a purchase. When I dropped my car off, Ken was very welcoming & upfront about being backed up with other cars but would make sure to be done before they closed. A bit after, I received a call from Ken letting me know that I actually didn’t need new tires and he didn’t want to sell me any if mine were already fine. He offered to check my sensors as complimentary courtesy instead. If I had went anywhere else, they would have probably changed my tires anyway to make a sale but I appreciated Ken’s honesty so much!!! If you’re looking for car services with people that are quick, efficient, & trustworthy LOOK NO FURTHER! I will definitely be back for any future services.

LO
Review №41

Great Customer Service. Ken went all out to help find a new tire and brake pads for my 2020 vehicle that wasnt in mass production yet. It was done in a timely fashion. I will recommend this shop to anyone that wants great service and labor. Thanks again

Lo
Review №42

I was very happy with the service I received at Tire Choice. Ken and Adriel were very helpful and courteous. I purchased tires and had the oil changed. I would not hesitate to recommend the Tire Choice to family and friends. Thanks so much!

Wi
Review №43

Probably one of the best tire experience Ive had... great service even when they where extremely busy...if I could give them more stars I would

Ti
Review №44

Great customer service.....knowledgeable staff...good value.......convenient location......

Is
Review №45

Customer service was outstanding. Helpful and friendly. Even with the answering of my phone call. I knew I was being treated by someone who was well trained to take customer service calls. That itself put me in a positive state of mind and I knew I was in good hands even before I drove to the shop. Ken was just as pleasant in person as he was on the phone. He thanked me for being a first time customer and I thanked him for showing personal service. I will definitely be purchasing tires for the other two cars that I own in the near future.

Ri
Review №46

I took my wife’s BMW in for a oil change. Everything was perfect and it cost less then having it done at the dealership.Thanks!

Ba
Review №47

Weve been taking our cars to Ken for several years. Saturday my son had a flat and needed immediate service. He ended up needing 4 new tires! Ken gave us a fair price and we were in and out same day. Hes professional and courteous and hard working. He works tirelessly to make sure the customer is taken care of well!! We really appreciate him!!!

D
Review №48

I have been working with Ken for a couple years now. He is always helpful and knowledgeable about tires and car maintenance. He has sold me tires for 2 of my cars. I appreciate the great service!

An
Review №49

These guys are great. Super helpful and willing to work with me.

Pe
Review №50

Top class service as always, weve been bringing both our cars here for the past 3 years and Ken and his team always provide great service. Ill never go to a dealers service center again.

Kr
Review №51

Worst service ever!!! Had an appointment at 10 AM to get my transmission checked brakes checked and oil done and at 2:30 all they’ve done with the oil change and said they had no employees there but then when I was waiting to pay and customers came in he said that his employees were on lunch. They were extremely rude to my husband and threatened to take our car if we didn’t pay the $30 for a 4 hour oil change. Also very unprofessional!’ Calling my husband and harassing him bc he refused to give 5 stars. The employee working today asked us to do it! NEVER COMING BACK AND I WILL TELL EVERYONE I KNOW TO NOT GIVE THIS UNPROFESSIONAL PLACE ANY BUSINESS

Ka
Review №52

So happy with the service I received! Noticed my battery light coming on so I decided to give them a call. Ken kindly told me to bring my car in to check it out for me - turns out I needed more work done than expected but his team was able to get it all done in one day! Ken was extremely nice and explained everything thoroughly. I’ll definitely be going back whenever I need anything else done!

St
Review №53

I have always had Ken take great care of me and my family. Especially my youngest daughter.Thank you!

Jo
Review №54

Had Ken and his team turn my hitch mount upside down. Quick, painless, and cost-effective, really appreciate it!

Ja
Review №55

Ken is the greatest manager ! He has the personality that any company could want in their managerial staff...promote him please.

De
Review №56

Ken did a phenomenal job of guiding me through the process of buying new tires for my SUV. He was great at explaining the best tire for my vehicle and the driving that I do, and not trying to up sell the most expensive tire that I don’t need. He was gracious and patient with everyone. Incredible that he’s working all by himself from bell to bell and a smile at the end of the day when I picked my car up when he said it would be ready. GET THIS MAN A PROMOTION!!!

li
Review №57

Thank you Ken and Greg for your excellent service again! Much appreciated. I was in one month ago for other service and repairs on my vehicle. I think this business is doing a superb job. Not only with their customer service, but most importantly on my vehicle.Thanks again! Also left a great review for them month ago on yelp.With everything that’s going on, this company made my day.Lisa B.

gr
Review №58

Ken is great advisor. Set me up for new tires 4 months ago and came back for more services because of him.

cy
Review №59

Let me tell you about AMAZING Ken, the Manager of the Concord Tire choice store.. .. I am an extremely hard to impress person and just cant say enough about Ken and his expertise and superior custom service!! From the first phone call which he promptly called back (as he said he would) securing the tires I needed, all the way through the several additional hoops he needed to jump through to complete the job, Ken called, updated, was kind and thoughtful! He is simply a GET IT DONE GUY in every department. You should never go anywhere else for your tire and/or auto service and trust me, you will be happy you gave this shop, and Ken Comer a try!!! I wish there were 10 star!!!! THANK YOU AND BLESS YOU KEN.... What a Class Act!!!!!!! Cynthia

An
Review №60

Ken at Tire Choice is great! I called last minute on a Saturday for an oil change. He had it done pretty quick. I’ve been to this place a couple times and it’s always been quick and affordable. Thanks again guys!

Er
Review №61

I ordered four tires online through the Goodyear app for my wifes car.I had an appointment for a Wednesday at 1:00.The manager Ken let me know he was understaffed for the day.It wouldve been an extended wait time.I was disappointed initially, but he gave me an early morning appointment & they accommodated me with my car being ready within 2 hours.My wifes car ran like a dream following the service.Ill definitely be coming back.

Re
Review №62

I actually called Tire Choice by accident and Ken answered and he was so polite I had to use this company instead of what I was originally going to use. My visit today at Tire Choice with Ken Conner was very pleasant. Ken was very polite the work got done quickly he had some good advice for me also. I highly recommend Ken

Le
Review №63

Overall great service and cheap for the area. I went to another place to change my oil and they charged me $70 for my old 2006 Toyota (over a hundred thousand miles), but here you can get a good quality oil change for $45 which is a deal!!! Their customer service is great and I was able to get confirmation on my online appointment within a day. The only downside is that they can be very busy at times, so you might have to call to see if your car is ready.

He
Review №64

Very pleased with the service and price of my repair. Very professional and explained to me in detail of what needed to be repaired. I would highly recommend this place for automotive service.

Mi
Review №65

Glad I found this place. Was in need of an oil change and looking for a local shop to do it close to home. Have used Jiffy Lube in the past, but found they are always try to sell me something additional, expected the same thing from Tire Choice. The only thing Ken tried to sell me on was on the food drive...which I was glad to do. Nice guy.

Co
Review №66

My car had a coolant leak and I took it to the shop. The technicians diagnosed the leak and they hay to order a part. They called and informed me informed about the options and the cost. The very next day the car was done!Ken and the team did a great job not only by fixing the car but for helping me to save money. I cant speak higher about their service. Ive been servicing my car there since 2015 and they never disappointed me. Very friendly, always there when I needed them.Great job Ken & Team!!!Thank you,Cosmina

Ni
Review №67

Huge shoutout to Ken! Thank you for the killer customer service. I called him the day before, he was extremely patient and gave me multiple tire options. He did ask what I was driving the car for to help me choose which tire. I arrived the next day and I like how he was honest that it’s going to take longer than usual. Overall I had a great experience and would return! Best part this place price matches!

Na
Review №68

Ken helped me today, and was very sweet and on top of everything. I came in with it an appointment and he had everything done within 4 hours. Love this place!

ch
Review №69

Stopped by during a busy afternoon with my tire light on. Ken was very helpful and patient with me as he helped fix the problem! Would highly recommend them! Thanks Ken!

er
Review №70

I had my car towed to the shop earlier this week not knowing what was wrong with it. I had the absolute pleasures of speaking with Ken during the entire process. He was very friendly, empathetic to my situations dealing with the warranty company, great communication and the service was prompt.

An
Review №71

We showed up before they opened, with a flat tire on one car and a dying starter on another. We were headed out to a camping trip that same day and couldn’t risk taking it out to camping. Ken was so open to help and accommodating and got my tire good to go with just one mechanic (John) in 15 minutes!! Super quick and informative. Made our emergency into a great experience.

Cr
Review №72

Mike and Team. Great Customer Service. Thank you for taking care of my tire and family safety

Me
Review №73

Tirechoice is the best, they exceeded my expectations and went above and beyond. With me they now have a customer for life. A +++ would recommend. :)

Na
Review №74

Went today for tire replacement. Ken was super helpful and I was able to purchase a new tire and get it installed in about an hour. Super clean, very helpful and engaging. Thanks for a great experience. Will definitely be back

Je
Review №75

First time and will definitely be back! Ken was super helpful and set a great atmosphere!Update: will now exclusively be taking my car here because of Ken’s excellent customer service. He’s friendly, knowledgeable, and makes taking my car in easy and stress free. This location is awesome!

Ro
Review №76

A few months ago I got an irreparable flat in the sidewall of a hard to locate tire. No shop in a 25 mile radius could have the same tire same day. Tire Choice was able to track one down and get it to the shop within the hour.This brings me to today. Had a small puncture that was patched at Big O. Well, they didn’t rebalance and I now have a bad vibration on that repaired tire. Brought it to Tire Choice and since I bought the tire here a few months ago, they rebalanced for free. Always great customer service from Ken at Tire Choice. Definitely recommend.

Di
Review №77

Needed new tires and I’m so glad I brought my car to Tire Choice. Ken was friendly and helpful and even kept giving me time updates when my car would be ready. I felt well taken care of and now my car is safe to drive with no more bald tires.

Ti
Review №78

Really appreciate the great service I received! Ken was super helpful in explaining my tire options and applying for the drive card so I could save some money. I will definitely come back for future needs since it’s a good and honest shop.

Ke
Review №79

Ken is aways very professional and handles all the cars need i bring to him, makes it nice that they are open on saturday and sunday. ive been bringing all my cars here for over 10 years, i thi k it has changed name 3 times but the people seem to stay and alway take care of you.

Sh
Review №80

I had a great experience with the Owner Ken. He definitely answered all my questions thoroughly about getting 4 new tires. I was freaking out because my tires were in bad shape, I had a nail in one and pretty much bald. Ken said, come now, and I can do it for you today. The price was just right and he even gave a little discount due to my friend being in the Army. If your looking for a auto service that is trustworthy and totally does a great job...I definitely recommend Ken and his guys. I’m super happy and I will he going back again as well as sending my family and friends. Great job guys, thanks for taking care of me and my safety!

Ta
Review №81

Ken, the store manager, was excellent in helping facilitate my tire order, delivery, and install in less then 24 hours. He was on his game, and very knowledgeable and thorough with the whole process from start to finish. Im definitely impressed and will be back! Thanks for making it a seamless order and install.

Da
Review №82

I have been going here for years with all of our cars. Ken and his team are honest and hard working. Its not just a tire place, folks. My sons truck had all the dashboard lights on and was not running well. I did not want to pay the Honda dealership prices. Ken resolved the issues. Also, they will be honest and let you know if you need just 2 tires or 4 tires. They will let you know that maybe you only need 2 now and can get 2 more in the future. Most places want to up-sell everything. Go to Tire Choice for all of your automotive needs, not just tires.

Me
Review №83

Went to the Tire Choice in Martinez because one of our tires repeatedly seemed to be low on air. The service was excellent, friendly, and they had us in an out in just 15 or 20 minutes. We were very pleased!

Br
Review №84

Called in on a Friday within an hour of closing and spoke with Ken. Explained I had a coolant leak on my Range Rover over the phone and we discussed possible reasons. Without hesitation, Ken told me to bring the vehicle in the morning for him to see it. I brought the vehicle in and we went over the issue and by far the best and honest opinions were given. I felt like I was talking to my father and and his concern was more about me versus trying to take the vehicle and work on it to make a profit. I didn’t end up leaving the vehicle but the small experience left me so happy to have an honest business in the neighborhood, hence me wanting to rate this business. Definitely taking my vehicles here moving forward for all their needs. Thanks Ken!

Ke
Review №85

Very friendly and high-quality service. They proactively went out of their way to help me save money.

Ca
Review №86

Ken Connor at Tire Choice in Concord is very friendly, courteous and always helps me with any of my cars problems. He goes above and beyond in making sure that the work is done right and ready when promised. Also, the prices are always reasonable. Thanks again Ken. See you next time.

La
Review №87

Just got a tire pressure check. Wonderful staff, did it for free!!! Will stop by when I need tires again!!!

Ja
Review №88

Ken is amazing! I woke up to a completely flat front tire and thought my day was ruined. Called the shop and Ken urged me to bring it on down. He got me in and out and made sure all my other tires were good to go as well. He is kind and helpful!

Ja
Review №89

Wow...ran into the Clayton store in sort of an emergency and Ken, the nicest manager, helped me right away....got 2 new tires in less than 45 minutes. Ken is such a professional and communicates with people in such a pleasant way that makes you feel comfortable and secure in what he is doing. I will be back to get the other two tires very soon and will take all my future business there!

Do
Review №90

I had a damaged tire on my Porsche, and another tire had a TPMS fault code. Ken and team took care of both for me at a competitive price with excellent customer service. First class operation with refreshing transparency and desire to make the customer happy.

Pa
Review №91

As always Ken was there to help us out once again-great work and c/s

Ha
Review №92

Let me first start off by publicly apologizing to Ken Connor for the delayed review!I took my car in yesterday Monday, November 9 before I went off to work, greeted by the stall for the big smile it was 9:30 in the morning perked me up before I need to be at work. Ken was super helpful asked me if I’d been there before and I said yes. Last time I had been it was not a typically good experience, the guy I first spoke to you when I first took my car was rude to me so I was a bit dubious about going back. Nevertheless I did because it is convenient near my place of employment, I am glad I did because this positive experience I had definitely shook the negative one from me. Ken had me laughing before and after I picked up my car did all the checks for me even though it was not asked of him around a good helpful guy sometimes I am wary of mechanics because they just want to take your money even though there’s nothing wrong with the car however that is not the case for tire choice! I will be a returning customer.And for you Ken the world is your oyster!

St
Review №93

This place was awesome! Me and my sister went here for an oil change and they did a full inspection for me and gave me a little to do list of the things it may be time to replace but didnt try to sell me anything unnecessary like Jiffy Lube does to us! We really really enjoyed our experience! thank you to this company!

rj
Review №94

Great service and friendly staff. One employee, Ken, even made sure I wasnt improperly charged for the alignment of my vehicle. Good to see they werent pushy about selling me services I really didnt need, unlike some other tire shops out there!

An
Review №95

Talk about fast service! Ken has always been professional and courteous. Thank you!Additional review as of 12/8/20:I feel compelled to add to my previous review. When we recently brought our Subaru in to have a hole plugged, Ken had to deliver the unfortunate news that all four tires would have to be replaced due to the severe nature of the damage to the tire and the fact that its too dangerous to just replace one tire on an all wheel drive vehicle. I know its not easy to deliver bad news like this. Despite this, Ken took the time out of his busy day to find us comparable tires that didn’t break the bank. Ken was very transparent with the pricing and showed a concerted effort to get us the lowest price possible. That being said, I was willing to pay for additional services to my car because I knew that I was being treated with respect and decency. I believe in buying locally, and since Tire Choice is around the corner from my house, it really is a no-brainer to get my car serviced here.

Jo
Review №96

Great friendly service. Excellent prices and Ken is an awesome knowledgeable guy whos honest and will work with you. Will definitely come back again!

Ca
Review №97

I have to say Ive taken a few different cars here for some really random things like re-hanging exhaust to the latest one where my drive shaft failed and Ive had nothing but excellent customer service from ken and his team. Also knowing that they know exactly what theyre doing and theyre not going to rip you off is rare to find. Thank you all so much

Ey
Review №98

Excellent service! Very friendly and very honest!

Je
Review №99

Once again KEN is the man. Very friendly and honest about whats going on with your car. Saved me money on an unnecessary fluid change by taking the time to confirm the actual dealer guidelines and showed me why other things needed done. Always appreciate working with Ken and plan to continue doing so into the future.

Ch
Review №100

My entire family has been here and had the complete pleasure of working with Ken. He has helped us with about 4 cars over the years. Ken is always professional, clear and just a cool guy to deal with. All these years Ive always thought i should leave a review, and I regret that I didnt do it much sooner. Thank you Ken and crew. you have saved us so many times.

Information
25 Photos
100 Comments
4.6 Rating
  • Address:5288 Clayton Rd, Concord, CA 94521, United States
  • Site:https://locations.thetirechoice.com/ca/Concord/5288-A-Clayton-Rd
  • Phone:+1 925-264-8343
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:9:30am–4pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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