Great service here. Usually in and out very quickly. Staff is very courteous and explain what, why and how much for any extra services they recommend. Have had my oil changed several times here.
They did a free check engine light scan and provided extremely helpful information which I used to do a minor fix myself - came back the next day for two additional services on top of my inspection and felt more than fairly treated each time. Appreciated seeing the female representation on the team as well! Great job all around!
I absolutely love that this Speeder Oil Change & Auto is just right up the road from me. Being a female and going into any place with car issues has always been a problem for me. Ive been taken advantage of so many times in the past its unreal. Thats in the past though because over the years I have taught myself many things auto wise. The only issue I have now is finding someone who would not try to take advantage of me thinking that Im clueless and I found that at this Speeder Oil Change & Auto. They are extremely professional and so friendly. I trust this location and the people there. I always try and tip, which I didnt know was a thing at places like this but Im so happy it is because the people there truley deserve it and more. They have always treated me with the upmost respect and have never tried to dumb things down for me. For that alone I am a loyal customer for life.
Anitas crew did a wonderful job on both our vehicles. She is a very nice and professionalManager. She takes pride in her work and is a Good Boss. Thank You for keeping our vehicles safe and on the road so we can work .Thanks tithe crew as well I highly recommend this shop.
Brought my truck in for an inspection and was failed which would be fine if it was an actual issue. The guy failed it for a part that is regularly checked my other individuals who have the knowledge of vehicle mechanics. This gentleman also did not properly check this particular part, I was outside and seen him checking my vehicle. My husband brought my truck back and asked the man to show him what was wrong in which he replied it was the boot on the part. The boot has nothing to do with the performance and will dry with regular use. This was pointed out to him and that it was not a legitimate reason to fail it. The man then changed his reason and said it was the play in the part which he then stated how he had checked it proving again that he did not properly inspect it. This part comes with play it. It also took two people to pull my truck in which can be understood since my tires are a few sizes larger than factory so there’s not much room when turning. The guy who inspected it pulled it out and did not pull it all the way out, he had bound the front end up turning too sharp and did not even bother to adjust. Will not be back. This place was a joke.
Fast, courteous and very good at what they do. To explain a little better...my son and I were in town town visiting and my son had purchased a vehicle from a local new car dealer[to which we wont name because they dont deserve the free advertisement]. In order to get plates, we had to find a place to inspect it immediately. SpeeDee took us right in and got my sons truck taken care of so he could safely make his trip to his new military base in Florida. Kudos to the men and woman at SpeeDee!!!!
Arrived at perfect time. Got in immediately and very quick service (state inspection). Used this location several times and always happy with service! Staff always nice and friendly as well
I originally went across the street for an inspection and oil change. They told me it was by appointment only and I would have to come back tomorrow. So I went to SpeeDee instead. It was my first time there and I will be going back. They were fast, friendly and honest. Very pleased with my service. I felt like the tech who talked to me went over and beyond.
In and out pretty quickly. Not too bad.
Beyond excellent service!!! The technicians were super friendly, respectful, and accommodating. They vacuumed the drivers seat and floorboard as a part of service. I was in and out in a good timely manner. I was very pleased with service.
Very nice team and great service with fair pricing!
Just moved into the area and found these guys nearby. I cant say how happy I was with the visit.I was greeted promptly by Chris as I pulled in. This guy is very professional and takes the time to really explain things. I was really impressed by his professionalism, and ability to communicate clearly any issues or potential issues I may need to address.Never once did he make me feel pressured to purchase another service. He made clear recommendations and made suggestions to look at potential issues that didnt require immediate attention. Very impressed by this point already, simply based on my interaction with him.As I was sitting in the waiting room, another mechanic named Robert was helping another customer while I observed. What a friendly guy. Just good vibes all around from everyone I interacted with.The visit was short, quick, and impressive. I would highly recommend these guys to anyone looking for a place for their car needs who value honesty, courtesy, and professionalism. These guys are truly great.
This was my second time bringing a vehicle for an inspection. They are all great people. They apologize often for being so busy, a sign of the great work they do in my opinion. There are other places I may have gotten in and out of but want to support this business and great people.
Wonderful people. Fast friendly service even though very crowded. Will revisit
Always an excellent job! Everyone is so friendly and great about explaining exactly what services are needed and which ones can be delayed. Great service!
Got checked in by Robert for an oil change. Man is a great dude. Loved the customer service. Will definitely be back again.
Loved the custom service. The speed with which my vehicle was repaired was impressive and most importantly for me it the fact that the price I was quoted was the exact price I paid. No upselling. No added fees or unforeseen charges. They will certainly get referrals and have a returning customer in me.
Very quick and very honest! Pay more for better and quicker service any day!! Had a poor experience from precision auto tune with my other vehicle oil change yesterday and wish it had gone this smooth with this much honesty and professionalism!
Fast service. Competitive prices
Great services in Charlotte NC and fast
My favorite place to get a oil change Ive been going here over 7 years. Always friendly staff and they tell you anything thats wrong with your car after a 19.99 oil change. GREAT PLACE my infinity g37 loves you guys.
Quick oil change and friendly staff :)
Always friendly staff not trying to upsell you and great service.
The service and speed in getting my car done was perfect
They did a great job...made you feel at home:)
I almost had a stroke when they told me it was 48.00 plus change for a simple oil change. Wal-Mart always vacuumed the front seat of the car. They didnt. I wont go back.
Good customer service and they were fast. I think I was less than 20 minutes on a Friday.
I had a teck named Robert today. Turned an good visit into a great one.
I called and was told it would be a 30 min wait to get my car inspected. When I got there it only took maybe 10 mins it seems like but it was fast and I was pleased with the service. There is one thing I would like to point out to the owners, you have signs out saying mask are required so ALL customers should be required to wear one or not recieve service. The workers all had on mask but there was a customer in the waiting room did not have on a mask the whole time I was there so I went and stood outside. Please dont be afraid to turn away customers for not following rules.
They always get me in and out quickly and do a great job!!
Rob and his team were extremely knowledgeable and helpful. I was getting my first oil change by myself and they told me everything I needed to know. The amount of positivity and cheerfulness there was great. Will definitely be coming back.
Speedee oil does great work at a good price! Very fast oil change & they advise you about other services your vehicle may need without being pushy!
Excellent service and guest service skills. Will definitely come back for future oil changes. Very pleased about the services and prices they provide. They have an amazing team there, and especially Annette. Amazing job!!
Great customer service, in and out relatively quickly.
Great staff and treated my teens honestly and fairly. Would recommend to anyone!
Took my truck in today for the first time. Superlative service! The process ( oil and filter change) took a short time (I was very impressed as this was lunch time when time is a premium commodity!) Robert and Lauren were both experts at their jobs and I was.treated as important and they answered all my questions. In fact, I plan to return next week for radiator service. Awesome job folks! Keep it up!
Had a $15 coupon that I was told was scanned in. Only $2 removed from my bill. Was over $60 for oil change. Not pleased at all
Very cool guys. Had me laughing a good bit when we first pulled up to talk. Very professional gentlemen.
Great quality, super fast service (my oil change took 15 minutes) cheaper than the competition and Annette at customer service is a gem! Thanks guys! -Alex
Well it was just ok I had to go back an reajust my dash computer an I dont think any one knew how to.do it any one can change oil but when I was paying I was asked if I wanted to leave a tip not very pro like would ever come back I dont think so
Theyre always friendly and fast. Great place to get general maintenance on your vehicles done.
Great place friendly and very fast service and very organized they had me in and out in very little time
Great service, I go there all the time. And also a friendly atmosphere
First time here for an NC inspection, was in and out quickly. Very professional and courteous. Used to go to Davis inspections in Harrisburg for 20 years but they recently closed so I guess Spee Dee will be my new go to place!
Although Ive visited several times over the past several years, I WILL NOT BE RETURNING. I just paid more for an oil change than I ever had and received none of the 17 point inspection or any of the services that SHOULD BE provided with the oil change!! I watched the entire process so I know what wasnt done!! After noticing what wasnt done, I asked about one of those items while he provided the elevated price. I was told we do that, but only if customers ask for it.
No line. Showed up at closing for state inspection. Quick and friendly staff.
Took my Corolla in for the first time today for a oil change and general check up. I was immediately greeted by Robert. Very friendly guy as well as knowledgeable. I was in an out quickly and they also let me know several things I should keep an eye on or consider fixing at my next visit. I would absolutely recommend. Thanks Robert!!
Walked in and walked out. Extremely fast service. Will be returning here again when the time comes.
Brandon Burris was awesome. As an educator, I told him I got paid once a month and can’t afford to be overcharged. All he said was I got you Mr.Phillips. Don’t worry.Brandon took care of my good ole 2008 mustang and I’m sure it’ll stay on the road as long as he and SpeeDee are taking care of it’s maintenance.
Your employees all go above and beyond thanks.
Went to get a oil change and they told me they didnt have my oil but they have another they can use and was gonna charge me $99 for a oil change i think they just didnt want to work because they was just standing around so they told me a story to get me out so I went down the road to another service station and I WILL NOT BE COMING BACK lost my business here
Great service. Nice people.
I went in to get an inspection it only took about fifteen minutes for them to get me out.👍
Great service! Friendly and helpful staff. Robert gave me a good deal on the oil change. Made me aware of some things I may want to have taken care of, but did not pressure me to address any of those things or have them fixed there.
Given the C-19 pandemic, I was surprised to see that there was no guidelines for social distancing at this place. The waiting area is very small. There were 7 people other than myself waiting. 6 inside and 1 on the only bench provided on the outside. There was no way that you could be 6 feet away from each other. Also, although I know masks are not mandatory, no employees and only one customer other than myself was wearing one. For my own safety, I stood outside until my car was serviced.
I came to get an oil change and 2 new front tires. I never been here before, but I was welcomed like a valued customer! I appreciated the notification on how much everything would cost, when there was something wrong with my vehicle and when I needed to get certain parts fixed. I like that I’m able to see my vehicle get fixed through a wide window from the waiting room. The service was professional, I wasn’t spending hours waiting on my vehicle and I wasn’t left in the dark about what’s going on. After everything, I was surprised about how well my car drove! It felt like a whole new car! I definitely recommend and will come back soon for my next oil change!
The staff is great! They will let you know what is wrong in great detail to where you can understand everything going on. They also do great work. The prices are reasonable as well. I will continue to bring my vehicle here as long as I can.
SpeeDee has a great staff that’s eager to help and get you taken care of! Robert Cannon, who took care of me, was a huge help! He got me taken care of in a timely manner, told me what my car needed, and helped me determine what were the best steps to take in terms of taking care of my car. He was incredibly friendly and made the process enjoyable. Everyone who works here has your best interest at heart!
Wonderful service! Robert was efficient and honest. The staff was friendly and I was in and out in under 30 minutes for oil change and inspection. The best part is that at no time did I feel that I was being cheated or over-sold because I am a woman. (and I was able to use the $10 off coupon) I will definitely be returning.
This establishment is so convenient. They get you in and out in a matter of no time and keep you informed on everything your vehicle needs + upfront pricing. Go and ask for Robert! He was extremely polite and honest. I will be back again for my next oil change!
Faster service than expected, great job, Ill be heading back in the future
They were kidding when they were titled speedy lube. It took all about 15 minutes in I was out of there!
I have sworn by SpeeDee Oil for well over a decade now. Competing shops should take note the fact that people will happily be repeat customers (and will recommend you to all of their friends) if you treat them honestly and fairly.It is no understatement to claim that I would feel comfortable handing these guys a blank check and stating, Do what honestly needs to be done without second thought or mental reservation.
Have to give a big shout out to the crew in Concord. Robert greeted me as soon as I pulled up. Very professional. I had my oil changed and new wiper blades on my car. Work was done quickly. They knew I was on my lunch hour so Robert and Mike made sure they got me out of there in time to get back to work. Will definitely be back in the future. Great job Robert and Mike.
Good service, courteous staff, but the prices are getting out of control.
Great crew at the Concord location! Love lil Ms. Cute Annette!
Super friendly people. Adam was AWESOME!! Although he couldn’t do one of the fluid exchanges due to the type of car I have, he was honest and upfront. He even suggested a few other places that might be able to do it for me. I would definitely come here in the future for any car care needs.
Fast and easy inspection!
My boyfriend and I both bring our cars here for regular maintenance and they are wonderful! Were always greeted by Robert who is always very friendly and knowledgeable. If youre looking for a place to take your car to get it serviced, go to SpeeDee and ask for Robert.
Very helpful,fast and efficient.My wife and I were in and out in separate cars in about 15 mins.
Have always had good experiences here. They are always staffed and they get you in and out in monumental time; Keep Up The Good Work Guys!👍👍
The staff here is so amazing! They had me in and out and gave me a detailed list with all of the maintenance that is coming up for my vehicle and when I should have it done by. I truly feel like theyre not trying to rip you off, they just do exactly what needs to be done, when it needs to be done. You can tell they take pride in their job.
I needed to pass my car inspection and went there a day before and they did it in less than 20 minutes great service I truly recommend!! Really nice people!!
Quick and informed service. Annette provided stellar customer service. Definitely would return.
Went to these folks for the first time on 12/31. Very professional staff, explained everything that needed to be done for my Camry.But the best thing I heard - another customer was in to have some work done on a car that was recently purchased... The technician came into the waiting area, and explained to the gentleman that the transmission fluid in his newly purchased car was in pristine condition, and looked as though it had recently been changed, so there was no reason to do so again - how many mechanics would have changed it anyway, or not have changed it but still charged for it? That said volumes to me about the integrity of the place.Will definitely be returning in the future.
Excellent service great salesperson Annette Woessner
They are not COVID conscious. Tried to take my phone to use a coupon and doesn’t have tools for contactless service not safe.
I normally deal with Brandon and the guys. But, I had the worst experience from Annette. She was rude and overly pushy. She didnt ask anyone a question. She said that this was bad and that there was a problem with my power steering fluid and didnt even ask if I had done it. Theres 10 new customers here and they all started talking about it. 5 of them left and didnt even give them @ chance and all of them said they would NEVER COME THERE AGAIN. MAN one bad seed can ruin a great place.. She is there for one month and I can say I wont go back when shes there. She is there Friday and Saturday. Dont go then. If you go ask for Brandon or anyone else.
Customer service was good, but prices seemed a little high to me. They do offer coupons online though. Definitely check before going. I saved $7.00 on an oil change.
What a great place! Ive been taking my truck here for 6 years and they have always been trustworthy, honest, and just all around great guys. Ive had my breaks done, fluid changes, oil changes, and tire installation. This is the first place I go if I need work. Stop by and get an oil change, youll see how good they are. True professionals.
(First of all, have to note that theres a different crew there than from a few months ago). Oil change and inspection in about 25 minutes. Pleased with the speedy service. BUT.....sadly, Ill have to drop a couple stars from my past experiences. Up until now, it was my first choice for all of my vehicles minor repairs and maintenance. I noticed that I might have a spark plug fouling out so I got a quote for a tune up on my 6 cyl. OVER $200!... while the sign inside advertised it for $79. I might understand it being a few bucks more than $79, but not THAT high. Also, I was told my coolant reservoir tank needed replaced - quoted at $134 with no labor charge. I have found that tank at around $40-$60 at parts stores. And $34 on Amazon. Do your homework. I may continue to go there for oil and inspections but thats about it.
Great service. Very fast
Adam and the crew took great care of me. I had a check engine light so they needed to replace a switch. They told me that I would save money buying it at a parts store so thats how we did it. They got it done very quickly and for a reasonable price. Will definitely go back and would recommend highly.
I just today went by there for my state inspection and oil change. Turns out that all I really needed was a inspection, cause my oil change wasnt due for another 2,000 miles. They could of easily taken advantage of me and charged me for something I didnt need yet. So, for their honesty, I will be back, and will be highly recommending them to others. Thanks guys! Keep up the honesty and integrity!
Quick service in and out just what I was looking for
The staff was friendly, knowledgable, and professional. They were honest and a pleasure to deal with (smiles). The recommendations they gave about my car seemed fair and reasonable, and matched what others have told me about my vehicle. Adam and Rob did an awesome job with customer service. I will be back!
Great service.The team was super friendly and helpful. Fair prices. I was in and out in no time. Highly recommend SpeeDee!!
If I could give a 1/2 a star I would. DONT GO HERE!!!! I recently went to speedee for an oil change and a N.C. state inspection. A few days later there was dripping oil in my garage. I don’t drive much so I haven’t moved my vehicle in a few days. My husband went under the car and noticed my drain plug was loose and leaking oil. I call the store and asked to speak to the manager to see what he would say or do, the call was intercepted by the lady at the front desk and asked me what was wrong and explained. No manager, no apologies, no nothing but was told to bring my car back to a place that didn’t tighten my drain plug in the first place, what if I never noticed?? My car would have leaked all the expensive oil, I just paid for to be changed out. I’ve been going there for years and NEVER had an issue, So it angers me because I feel like they are taking advantage of a “younger female” because they think I wouldn’t notice. I have a somewhat newer car and never had any issues EVER.I will never be back and will be telling everyone I know not to bring their car here... very disappointed. If the manager was busy or something then they should called back to speak with me. When a customer asks to speak to a manager a manager should be involved. DONT BRING YOUR VEHICLE HERE!!!!!
They are great! I guess not all people suck.
I brought my car in for an oil change. Rob and the crew were all very nice and informative. I was higher impressed with my visit. The prices were competitive. I will be back.
Love this place to death. The staff is very friendly. I am never disappointed when I come to get my oil changed here. Thanks for the great service!
If u go here do not talk to Annette she has no knowledge of anything there and just wants to take your money and make sure to check your owners manual for your service intervals because she will rip you off in a heart beatif you decide to go here make sure to talk to Robert he knows what he is talking about and dosent care about just getting a sell he wants you to have a good experience and to keep your car in tip top shape
These guys at SpeeDee Oil are awesome. They got me in and out within 10 minutes. They realized I was in a rush and did everything they needed to do ALL WITH THE UPMOST PROFESSIONALISM with a $10 discount.
Great group of guys
Went in to get truck looked at. It was quick and easy. All services are reasonably priced! Excellent customer service and experience!!
This place has the sweetest techs and is very thorough in looking out for your best interest! Would 10/10 recommend for quick services. Ask for Rob!
Too expensive for mediocre service. Couldnt even tell me I needed coolant, and thats part of the service.
Great services. Great prices and customer service. Found my new car place!
Lauren a worker here really went above and beyond to assist me. Having a Honda auto the oil change price can be steep, but she came through for me. Service was fast and very detailed, when explaining what your auto needs.