Thank you Devon Ballard for making my purchase of my new 4Runner easy and, dare I say, enjoyable! I got exactly what I was looking for and everyone, Matt Kieser included, was awesome getting us all setup and out the door in my new vehicle. 10/10 Recommend!

My sales person was Brian W. Took me about 3 days to bound a sale as I can be stubborn until I get a deal that I find meets my standards. Through many negotiations and test drives I decided to trade my car in and get a 21 Toyota camry xsev6. They cleaned it and conditioned it so when I drove off the lot it was perfect. The process was smooth and quick. Waited a few days for the car to come in from Toyota and Brian kept me up-to-date. Happy Toyota owner/driver and would recommend this dealership.

Came to Hendrick just to look and compare after never receiving return contact from a previous dealer. Kevin and Kyle went out of there way to make sure I got exactly what I was looking for. They made the whole process seamless, even while waiting for delivery they kept in contact. Kevin made sure everything was lined up the day of delivery to make sure we were in and out quickly. Thanks so much guys!!

I am so impressed with Hendrick Toyota Concord. I purchased my new car in May. Our salesperson was great to work with and even followed up after the purchase to make sure I was happy! That was a first! The service department was great too. It was easy to make an appointment. Wait time was less than quoted. The advisor even helped me clean a scratch off of the back end. I am so pleased that I decided to go with Hendrick. I have worked with many different dealers over the years and this one, so far, has earned my business now and in the future

Great experience from start to finish. From the first contact Kevin Nguyen was a true pro. Did what he said he would and in a timely fashion. He and the team at Hendrick Toyota was able to locate the vehicle that most fit our needs when no other dealership in the area was able to do so. Within 72 hours of the first internet inquiry we were driving off the lot with our new SUV. This is my 2nd experience with a Hendrick dealership and truthfully I dont see myself ever going anywhere else.

I drive over an hour to have my 4Runner serviced at Hendrick Toyota of Concord. I always work with the same service advisor and have no problems getting an appointment. The service advisor I work with is honest, dependable, and does not try to oversell anything. I will continue to have my vehicle cared for there, and will purchase my next vehicle there when the time comes. They are excellent!

I had Hendrick Toyota of Concord to install the mud guards that I had them order for my new car. The first trip I made the guards had not arrived. Steven Spooner my service person apologized and told me he would have my gas tank filled when I returned. Since I had made an unnecessary trip. When I went Saturday for the installation just as he said my gas tank was filled. I appreciate the courtesy and professionalism they give to their customers.

If you want to be ignore by everyone, go to this place. It seems like everyone is minding their own business and not even bother to ask customers that walking what they looking for. Definitely not spending my $$$ at this service department.

Excellent experience at Hendrick Toyota of Concord, especially with my Service Advisor, Austin. He listened to my concerns about my SUV, thoroughly explained and discussed the problem and my options with me. I greatly appreciate the compassion he has and the timeliness of the repairs. I will definitely return for my SUV needs. Thanks, Austin, for being a Fortune 500 Service Advisor to me.

Thomas Murrell did an amazing job getting us the car that my wife wanted. It took many phone calls but he did what it took to get exactly what my wife wanted and she is extremely satisfied. Thomas was very professional and took the time to answer all of our question. He was also very patient at showing and explaining to us all the technology in our vehicle. We are thankful that he was our Sale Consultant and most importantly, he is Veteran friendly

We recently purchased a 21 Camry from Daniel Melendez in Concord, NC. It was an excellent experience from start to finish. He was friendly, informative, professional and fun to work with. He was knowledgeable about the car, and answered every question we had. If he didnt know an answer initially, he found it right away. His genuine personality made the initial test drives to signing on the dotted line a pleasure. He is an excellent reflection of Hendrick Toyota. We are thrilled with the car, and well definitely recommend Daniel to our friends and family. Thanks for making the whole car shopping and purchasing journey comfortable, professional and enjoyable, Daniel!

It was a great experience* Knowledgeable and friendly service staff* Reasonably Priced* Quick turnaround time* Easy and comfortable environment to wait and relax* Many more

They got my vehicle in done the service on it the only problem I had which is the only problem Ive ever had out of them the technician left something unplugged he called my wife which sent her into a panic I would ask if this gentleman have better customer service skills but I do recommend it to anyone have great deals on the lot

So glad I decided to drive back through the Hendrick Toyota lot last week! Kevin met me right away and helped me through the entire process without being pushy. Matt in finance was efficient and informative without trying to upscale. I recommend both for all future car buyers and I will return (for the 4th time!).

Chip,(hopefully the one and only), treats every customer as if they are his ONLY customer. Great communication and is knowledgeable in all aspects of the car service industry! Travis Morton does a fabulous job as the service manager as well!

Daniel was truly amazing. I can say as a new driver, he took his time and made sure he answered all my questions. He was cool and not overbearing he stayed within my budget.He made me feel like family. Daniel was patient and kind, he made my first car buying experience memorable.He even took my pics with the big red bow!!! What an awesome guy, not the average sales person! He went above and beyond… thanks Bro!!

Jessica McClellen was a wonderful sales person. Had no problem working out a deal to get what I needed. And she went above and beyond to make sure I understood and had everything I needed. Even called the next day to confirm everything was going well. 10 on 10 will recommend to friends and family

I had a very fine experience with Hendrick Toyota, and with Justin Dreyer in particular. I have worked with him before. He is knowledgeable, attentive and most willing to please.I have been to Hendrick Toyota in the past and will return in the future for service to my car.

Fantastic experience with this dealership. From the salesperson, Ethan, to the finance rep Mike to the service rep, everyone was helpful, knowledgable and courteous. There was no pressure or games on price negotiation, and they were respectful of my time. They made buying a car a pleasant experience.

I cannot say enough wonderful or positive things about Hendrick Toyota in Concord. They are truly a top notch and world class organization.My Service Advisor is also the absolute best. Chris Haynes is extremely knowledgeable, very thorough, pleasant and has a great sense of humor. All of this combined, makes the visit to Hendrick Toyota a refreshing and pleasant experience!

7/22/2021 My car maintenance experience at Hendrick Toyota of Concord is always great and without stress mainly due to the attention to detail by Service Advisor Matt Baranoski. Since purchasing my Camry at this dealership in 2012, I have made every service appointment through Matt and he has earned my trust. After the Camry’s warranty expired, others advised me to seek regular maintenance elsewhere, but trust and good service are not to be replaced.

My salesperson was Daniel. He was amazing, I was able to buy my Hyundai and his attention influenced my decision big time. They cleaned my car and the warranty they offer meets my expectations. Toyota and Daniel 100% recommended.

All of my services are done at this location. I own a 2013 Toyota 4Runner and the customer service here is AMAZING! Nobody want to be at the dealership getting service to begin with but with the timely service, areas to relax and other services makes the experience a good one. I love my truck!!

Brian was great! He was super informative and knowledgeable on the vehicles that I was looking to purchase. He went above and beyond to make the experience comfortable, personable, and above all, professional. Taye was also a great asset to this purchase as well. He was very helpful and explanatory with protection details and the final sale. I’m so happy! Thanks again 😇

Had an issue with my visor light not turning off. Went in last week to do my regular maintenance and check out the light issue. Chad M. was very helpful in addressing this concern and although it was not able to be fixed that day, he ordered the new visor and was helpful in setting up a return appointment. Upon my return today to have the faulty visor replaced I was greeted by Matthew B., who likewise provided excellent service. Glad Hendrick Toyota has knowledgeable and courteous service advisors!

We purchased our Sienna from Chris C. back in Jan. It was an awesome experience! Then we had our first service today!To say that your team blew us out of the water is an understatement! Top notch service and top notch people. The dark haired lady at the loaner desk was very nice and answered multiple questions.Ryan was great with letting me know all I needed!!!Thank You so much!

I really enjoyed my experience with Hendrick Toyota Concord. Louis made the process easy and stress free. He took the time to go over every detail and specs that my new vehicle had to offer. Certainly recommend.

POYDOCK; JIM POYDOCK. SHOULD BE ENOUGH SAID BUUUUT ITS NOT. WHAT A FABULOUS HUMAN THIS MAN IS, A TOP NOTCH SERVICE ADVISOR. 10 OUT OF 10. 5 STARS. YUUUUUGE FAN OF THIS GUY.

Chris Haynes always has a warm smile and takes excellent care of my Camry XSE. I wouldn’t trust my car with just anyone or any place. I always receive top notch customer service from Chris and he has a great attitude. Everyone at the service department is super. If you want great service every visit, this is your place.

I let Louis know we didnt want to be car shopping all day. He was able to get us in the car we wanted in less than 3hrs! Friendly, Great customer service. I recommend.

Eric Hall was great! Very pleasant to work with and professional. Also, awesome follow-up after purchase. I could tell he truly cared and wanted to ensure that I understood all of the features and that he was available at anytime should I have questions.

Had a great experience at Hendrick Toyota Concord. Devon Ballard was our sales representative and met all expectations. Devon reached out to us and shared the great deals happening at Concord. He was very detailed and diligent as we traded in our 4Runner to a Tundra and helped us each step of the way. Thank you, Devon! We will be back to see you in the future.

Would be five star if they have coffee and tea.

I always have a very good experience from the Service Dept., and have for over 15 years. I bring our cars here for all maintenance and repairs and they let me know what I need now (if anything) what I might need at the next 5000 mile checkup. Yes sometimes there are surprises, but they are just the messenger and it’s better to know and fix things when appropriate. My primary Service Advisor is Chris Garzone, and I have not had any issues with any Service Advisor if he is not available. The waiting area is also quite comfortable for a car dealership.

I bought a 2022 Toyota Corolla SE, got amazing help from Branden and my trade in value for my 2014 Ford Focus (that needed a TCM replacement) was more than expected. Got a lot of help from the finance department too. It was a very fun experience and I am Loving my new 2022 Corolla. “Toyota, let’s go Places”.

Great experience!!! All phases of the buying process were great from the beginning process to end!!! Honestly is a great thing. Everything that was promised was spot on. I would highly recommend this dealership to anyone. Five Stars in my book!!

We just bought a 2021 Toyota RAV4 at Hendrick Toyota in Concord. I would like to thank my Sales Rep, Jeff Winchester, for working with us so patiently to find the perfect vehicle. I also want to thank Nick East for his very knowledgeable & efficient help with the financing. Thanks again, guys!

Always great service every time I come! Stephanie did a great job taking care of me today. She made me feel as if I was the only customer there! Will be looking for her every time now.

I absolutely love the Concord location. I have bought 2 trucks and have all my service here. Everyone who works here is great!!

I have used Hendrick Toyota Concord for over 6 years now and Ive had nothing but excellent service. Brad in the service department always goes above and beyond to help me. He follows up with me immediately and makes sure I understand all my options. You have a wonderful team and I highly recommend them to all my friends and family. 5 stars!!!!!!!

Went to just look late on a Sunday afternoon. We were met by a very helpful and knowledgeable salesman, Jeff Winchester. Several hours after they had closed we left with a new Camry. Everyone we had contact with from the general manager, the finance guys Michael and Arik, and service dept. were helpful and professional. They changed my mind about buying from a dealership.

I went to Hendricks Toyota in Concord for regular servicing with prior appointment, the service representative was well trained he checked the tires and performed multipoint inspection and found a route cause of the suspected leak, called the warranty company and also organized a rental car for me to drive back as the car needed to stay at the dealership for longer time than expected . It took much longer time than expected for this appointment but they addressed the route cause .

Shelly was THE best! She made our experience so much better than the one we previously had! She was incredibly friendly and easy to talk to, which made the process of buying a new car more enjoyable. Go see Shelly!

Customer Service has deteriorated over the years. I have been a loyal customer for over 10 years. The wait time is too long. They no longer put seat covers & floor covers in your car while the mechanics are servicing your vehicle. When I got my car back, there was a bad stinch (like a musty male scent) in my car. They turned my A/C on full blast. They should not be messing with my A/C temperature when they were just installing new tires on my vehicle. They could at least put it back how they found it. The guy didn’t even explain the tire promotion to me until after I asked about it. He only quoted me 2 high prices! I used to like getting my car serviced there but not so much now.

My wife and I had been searching for quite a while for the perfect vehicle that met our financial budget and had been getting the run-a-round from local on-the-lot dealerships that often pull a bait and switch on us. I had almost given up hope on being able to find what we both needed.My wife suggested we try Hendrick Toyota and we met with Aaron who greeted us warmly and assured us that he was there to find the perfect fit for our financial needs. We were both pleasantly surprised with the awesome customer service we received. Aaron went above and beyond to find us the perfect vehicle within our budget range. Afterwards, we met with Matt who helped us fill out our paperwork with a highly sophisticated touch-screen system that really simplified the process. Both of us could not be happier with the service we received today. Thank you Hendrick Toyota!

I always receive wonderful customer service when getting my car maintenance done. They are always professional and knowledgeable when I have questions. Steve is usually the Service Advisor that I see and is great!

I really enjoy doing business here. I bought a new Camry here and have it and our 2006 4Runner serviced here. Chris Garzone, my advisor, is always accommodating, greets me with a smile and by my name. I feel comfortable that Im not being sold anything I dont really need, unlike experiences elsewhere.Thanks Chris

The best experience I ever had at any dealership. Everyone there made me feel super welcomed from the people at the welcome stand to the salesmen. From the moment I walked in Devon was there to help, he did everything in his power to get me a car that I liked. Matt was also super helpful. If you want to purchase a car Devon is the guy!!

Brad was great, respectful, and thorough. This experience was better than the other Toyota place I’ve been to.

Stephanie Mutter helped me with our daughters car. She is professional, knowledgeable, and compassionate. She got us fixed in out of there quickly.So pleased with the service!

I recently purchased a Toyota Tacoma from Hendrick Toyota in Concord. Although I am a first time Toyota owner, I have bought other new cars from Hendrick Automotive Dealerships in the past. I can say that the quality of the experience was equally as wonderful at the Toyota dealership as it was with Hendrick BMW.My thanks to Chris Catherwood for his excellent coordination of the vehicle I was looking for, to Kevin Harris for his superb customer service in explaining the features and benefits of the Tacoma, and to Chris Herndon for his efficient and comprehensive finance and documentation process to complete the purchase. Everyone was courteous, professional and respectful of my time, which is something I greatly value.I have purchased several vehicles over several decades throughout the United States. But once moving to the Charlotte area a few years ago, I realized that the Hendrick Automotive team sets the bar in which others should be measured.Thanks to the team at Hendrick Toyota of Concord for their terrific service. I felt they truly earned my business.

My service person, Brad Treece, makes ALL my trips from Charlotte to Concord well worth it! Hendricks Toyota is very fortunate to have him on staff!! Can’t say enough good things about him!!

The seller experience was good but when I went to the finance department they offer several warranties, I choose the cheapest and then my monthly payments increase because they added the expensive warranty. Also they never offered me Gap insurance and when I asked about it they said I should find a insurance company (which is not the case because the insurance company said the dealers offers this kind of insurance). I went on Tuesday and I called today to customer service and they said now is too late to have the gap insurance because It was supposed to be offer before the close (again, they never offered me this). I am really disappointed because I decided to go to this dealer hoping to have good experience and it turned our worse than I thought, I am paying more than the agreed and I cant have the gap insurance.

Great dealership with top notch people. Made the buying experience a breeze. Highly professional sales team

Daniel Melendez was very nice and knowledgeable. Great customer service! Family friendly.

Great place to purchase a new or used car. TJ was a great sales rep

I was very pleased with my experience at Hendricks Toyota. My salesperson had the car I wanted pulled out front and ready to go when I got there. Jessie was great to work with. I had to return to get more info on the features of my new car. Jessie was not available but she made sure that I got help from Jimmy who was awesome! They know their stuff. I received follow up calls to make sure that I was satisfied.

Repeat customer for nearly 30 years. Always good service. Friendly and knowledgable.

They are not here to help you! I took my NEW Toyota Camry in for my 1 year service I only have 6k miles on it. So I got a State Inspection, oil change and tires rotated. The advisor called me to his desk and said I had a nail in my tire and it will cost $235 for a new Tire. I explained I drove it all the way here(25 miles) with no problem, could of happened here? He said NO! I explained I could not afford a new tire at this time, and he said he can put a cheaper tire on for $200, I said I still cant afford that at this time. He said well your car is done take it it somewhere else to get it fixed. So I left with a nail in my tire, I got halfway home and the light came on, so I stopped for air. Then again right before making it back to my home town. I took it to Discount Tire where I got it repaired for FREE! I asked them why the dealer couldnt do that, he said he could NOT say, but the nail was in the first tread so it was repairable.

I had the privilege of working with Kyle and Kenny to purchase my new 2021 Highlander Platinum SUV. They were awesome to work with. Very attentive, flexible and understanding with my car buying needs. The entire Toyota Hendrick team made my experience enjoyable and they were prompt, courteous, and professional from top to bottom. I wouldn’t hesitate to purchase another vehicle or refer a friend or colleague to their dealership!

I stopped by Hendrick Toyota yesterday just to look at a few vehicles on the lot and drove home in a Toyota Certified 2018 4Runner. I could not be more impressed with the service I received from Daniel Melendez and really the entire team at Hendrick. The trade in process was smooth and easy and I still havent even processed what happened because things moved so quickly. I kept waiting for a hiccup or bad news and it never came. I was lucky to have walked in and met Daniel when I did. For what its worth, I am not an easy customer... I had credit challenges and I knew exactly what I wanted and what I didnt want. None of this mattered, things all worked out and I feel so blessed right now. I highly recommend and I will definitely be returning when I am ready to trade again!

Chris Gazone is consistently the absolute best! Hands down, every time he takes care of me and my car. However, whenever he is away and I need immediate service, the other guys take good care of me as well. I have a Lexus, but I bring my car to Toyota due to the service.

I recently purchased a 2021 Toyota 4Runner from Hendrick Toyota in Concord, NC. I received the best hospitality and professionalism from the staff. Thomas, the salesperson, explained everything about my new vehicle. I give Hendrick Toyota a 5 star rating!

Our experience at Hendrick Toyota of Concord was remarkable. Our sales man, Louis was very knowledgable and guided us through the process. I would highly recommend if you are in need of a new or used car to go visit this dealership and ask for Louis.

Ryan, service advisor was pleasant. The ordeal in order to get an appointment to replace recalled fuel pump was ridiculous. Ryan ordered the part and told me I would get a call back to have it scheduled 3-4 weeks later. After 4 weeks with no follow up, I called the service department and was told it would be at least another month to get an appointment. I wasn’t pleased and with having to get to the point of telling lady in service department that I would call Toyota, she miraculously discovered communication issues within the dealership and was able to make an appointment on the day I wanted to have work complete. It shouldn’t have been this difficult. This is the second time in 7 months I have had challenges with this service department. Ryan’s professionalism was the only nice thing about this time.

Having had uncomfortable experiences at other Hendrick properties, I was hesitant to go here, but the experience was not bad at all. I met with Daniel Melendez about a used car we saw online. They took care of me and my young daughter well while we were there and made us feel comfortable. I would recommend buying a car from here

Wasnt pressured. Took a little longer than I wanted, but everything worked out perfectly and I went home with the perfect car.

Best car buying experience Ive ever had and the service department is awesome.

My brother went in a month ago to purchase a car and after letting us know that the car he wanted with the features he wanted wasn’t available on the lot, we were told that they could get it there within a month but most likely in 2 weeks times. After a month of waiting and no contact from sales associate unless my brother called to find out where if the car had arrived, we decided to go in and just cancel the sale. Whenever we in to do that they let us know that the car was actually delayed and no ETA was available as to when it would arrive but that they had a similar car with a different color available that would be there either that day or next. Turns out that from the beginning they sold the wrong car to my brother and that to get the one he actually wanted it was $1400 more. He decided to go with it since he really needed the car and once it arrived 2 days afterwards I went to pick it up for him since he was at work and turns out that they once again sold him something different even though we made sure to ask them to triple check that what they were selling was the correct one and we’re assured that it was. The other sales associate told me that it would be another $1400 to get the correct car from what my brother was receiving. I have never met such unprofessionalism to sell an incorrect car and even ask for more money from what they had originally sold as correct to get the car you want. Needless to say my brother had to cancel the sale and now has to wait even more time to purchase a car somewhere else due to credit check. Lack of communication is tremendous, go somewhere else to purchase such a big ticket item.

Devon and Matt were both wonderful! Customer service and quality was unbeatable. Thank you for taking such great care of us! Highly reccomend!

Just some advice. If a customer is interested in test driving and their looking inside of the vehicle, the rep should go inside to get the keys to test drive or at the least open the door to get a feel of the vehicle. Was ready to buy but rep taking take any kind of initiative.

I just purchased a Honda Accord from this business and hands down. The service was exceptional! I had the pleasure of working with Shelly Rivera for weeks. She was through, relatable and made this process simple and easy for me to purchase. I cant forget my guy Michael Carpentier in the finance dept. he is hilarious and made this process as breeze as well; it was like catching up with old friends while doing business. I highly recommend this company and their awesome employees to everybody. Now go and get your Hendrick car today in Concord NC

The purchase of our 4Runner was a great experience at Hendrick’s Toyota of Concord. Kenny and Wael were very helpful and patient with us. We love our 4RUNNER!

Excellent experience. Easy purchase. Salesman was highly knowledgeable of vehicle. Hendrick offered the best warranty compared to surrounding dealerships.

Jesse is awesome. She did everything she could to assist us and drove off in a great truck. Thank you Jesse for your hard work on making us happy. You rock!!!

Chip always takes great care of my vehicles and gets me done in a timely manner

Brad Treece did a great job with making sure my car got what it needed and was very honest about the process with what it needed and don’t need. I was in and out in under an hour! Great work Hendricks (especially Brad)!

Brad was the advisor I dealt with today on a service of my 2018 Tacoma. He was great, got my truck in and out of the shop! Brad kept me updated while the services were getting done.

Always a pleasure to go into Toyota of Concord for service. I have never had an issue nor a bad experience, and everyone in their service area is fabulous. Kudos to Chip for being one of their better service coordinators, everything was done quickly and no issues at all for my Toyota Care service I would recommend to anyone in the area to use this dealership not only for service but for sales as well.

From the first moment I met Daniel Melendez, it was clear he was there to help me through the far buying process. He got me in a car and satisfied with all the financing details. He did exactly as he said he would. I felt like I was buying a car from a friend! The staff at Hendrick Toyota Concord are fantastic. They have a customer for life.

My first time buying a vehicle from a dealership, it was much smoother than I anticipated. John Larson worked hard to help me find a Camry with the right options and pricing, and Chris was very easy to work with in setting up warranty/financing. I’m glad I chose to buy from Hendrick Toyota.

Aaron was phenomenal. He didn’t drag it out! He was straightforward and honest. I am in love with my Toyota. Nick was very outgoing and straightforward as well. He advised me of all my options. The Hendricks Toyota team was on point and awesome. I really felted welcome and honored to make my purchase. Thanks Hendricks Toyota and staff for such an amazing experience.

Salesman Devon Ballard made the car buying purchase quick and easy ! I never felt too pressured or uneasy about the process. Hendricks Toyota will continue to have the business of our family, we love our new 2021 4Runner !

Have used the service department here twice now for scheduled maintenance on my Tacoma, excellent experience both times. Jim P was my service rep both times and was very professional and friendly. Would not hesitate to come here again.

Jessie was absolutely amazing! She was ahead of the process and explained everything throughout the process. Very professional and a pleasant to work with!

I always have a great experience with the Hendrick Toyota service department. They are always very friendly, efficient, and quick to get my vehicle in and out. I would highly recommend them!

Always a pleasant experience with these folks!! Especially to my service advisor, Chris, thanks for looking out for me and going over everything that was done on my car. Youre AWESOME!!! Ive been dealing with the Hendrick Concord team for many years now and I have ALWAYS had excellent service there. Whether buying or coming in for service it has always painless and I will continue to business with them for years to come!!!! Thanks again!!!😊

I would of wrote a check for a new car until they insulted me on my trade in. So my excellent Camry would make the cost of the new car go up. Worst customer service ever. Will never buy anything from this place again.

I was disappointed by Hendrick Toyota Concord today. We bought a new Toyota from them five years ago and had a wonderful experience.Today, we stopped by to look for a truck for my son. They did not have any in stock but had what more than he wanted coming in a few weeks. The issue was the price. MSRP was their only offer. No discounts at all.I know there is a vehicle shortage but we are in no hurry so we passed and went to another dealer. I know things are great for dealers right now but things will get tough again. People are going to remember how they were treated. I might end up back at Hendrick Toyota in the future but they wont be my first choice.I will say they didnt false advertise like the dealership in Gastonia.

Hendrick Toyota of Concord service department does a very good job of servicing and repairing my vehicle. My service advisor (Chip Gonion) is like my trusted friend that I call upon when my vehicle needs servicing. The technicians always get the work done properly and I get my vehicle returned back to me clean. Will continue to take my vehicle to them.

Good experience, just wish the discounting would have been better considering we were repeat customers of Hendrick.

I have always had great experiences here. From buying my car, to any maintenance or oil changes I’ve needed done. Every employee is friendly and personable and does what needs to be done for their customers! Chris Garzone in the service department was awesome! Would always recommend Hendrick Toyota!!

Always great service. Love the complimentary car wash! Service Advisor Steven Spooner was very courteous and helpful.

Great experience all around. Well done. I will purchase another vehicle from Hendrick in the future. Thank you

Great customer services and I appreciated the wifi while I waited.

My wife brought our car in less than a year ago to have the breaks and rotors replaced. 3 separate independent and private mechanics have all verified these parts are already worn and need to be replaced. The only reason we brought the car here was to ensure factory parts that would last longer would be used. How are they already worn if we actually got what we paid for......the car isnt driven enough for them to only last less than a year. How is this possible? Did you all scam my wife and I?

Service department has been great on my Tundra. Worked with Louis to try and find the right next vehicle and he has been very helpful and easy to work with, they just move through inventory so fast it has been hard to find what I am looking for on the lot. Hopefully will find the right one soon.

My experience at Hendrick Toyota in Concord was just a great and good time. It started with the GM Donnie Moore and ended with a great sales experience and finance experience. Loving it. Thank you Chris and Matt you both were outstanding.

I had a great experience having my first Service of my new vehicle. In and out in less than an hour. Great service!! I definitely recommend Hendrick Toyota Concord to all my friends. I am very pleased.

Great experience. My normal customer service rep was off and I worked with someone different. He was very helpful, efficient and friendly.