I ordered a new range, dishwasher, and refrigerator by phone during Mass Tax Holiday weekend. An online sales rep called me to help with my selections and estimated the lead time for each item. I expected to be waiting months but to my surprise, the range and dishwasher arrived within the month. The range was delivered today and the dishwasher installer will be coming in a few weeks. I was told the refrigerator may be in soon as well. The range delivery was flawless. I was notified of a three hour window the day before. The driver called me the next morning and said he could come earlier than scheduled. I also received e-mails that the driver was on the way and another e-mail summarizing the delivery. Kevin and his helper did a great job. The first thing he did was move the old range out into the middle of the kitchen so I could clean the area while he was getting the new range off the truck (I finally found my missing butter knife...lol!). I hope they are assigned to deliver my refrigerator as well.

Buying appliances isnt my idea of fun, especially when everything is on back order with no guaranteed ETA. However, despite these challenges, I had an excellent experience with the team at Barons. I worked with two agents via text and phone - hey, Angie! hi, Ryan! - and both were wonderful. They were helpful, knew the products, understood the process, and - best of all - were so friendly and responsive. While getting all my ducks in a row took a few days, they were with me every step of the way with good humor and an abundance of patience. Im very pleased and know exactly where Ill be headed if I end up needing any more appliances.

Everything in life should be as easy and pleasant as doing business with Barons. The person who assisted us pointed out important features that we were unaware of and would have overlooked and started with the most reasonably priced appliance. He was extremely knowledgeable about the products and what was in stock and we were in and out of the store in under a half an hour to enjoy our Saturday even though there were many customers in the store. A really great experience! The installer who came was so efficient and pleasant also!

Ordered a GE French Door Bottom Freezer Refrigerator. Luckily, it was in stock and Barons was able to deliver within a short week. The appliance was delivered by a great team of delivery personnel. We needed to have an installation technician hook up the water line. Everything was well coordinated by customers service. Cannot say enough good things about our experience.We are now waiting for our new JennAir Stove which we hope to see in a few weeks. The installation team (which are well experienced professional sub contractors) have already taken all the measurements and sent them to Barons to ensure an easy delivery and install of our next new appliance.

After two false starts on having my new wall ovens and range top installed, the third time was a charm. The electrician and installation team were quick and efficient. Thank you to Mike, store manager, for intervening after a series of “missed communications” to insure that all went well this time. Lesson learned - get a copy of the site assessment in writing and confirm additional charges and required personnel and materials are scheduled as needed and then check again. Better to be the annoying customer on the front end than the ‘crazy’ customer on the back end.

After placing our online order of a new Dishwasher, we got a call from Ryan almost immediately to set up our delivery. Once the new dishwasher was delivered we discovered that we ordered the wrong one. With the worldwide shortage of appliances, Ryan worked with us to get an in-stock unit which was closest to what we originally wanted. He called us back promptly several times to make sure were getting the correct appliance. In this new age of what I consider to be the worst online customer service, and only getting worse, it was refreshing and effective to deal with someone live and local. Thank you Ryan and the team at Barons Appliances.Sincerely Jay D.

After a big box purchase malfunctioned and died on me, Barons was able to provide a replacement oven for me immediately. The big box store didnt have the replacement in stock at all. The transaction was handled with ease and with professionalism. Plus they are delivering to my home asap!! So happy with this purchase and my experience with Barons! 5 stars and 2 thumbs up!!

Jon E is the best. He really knows the products and he is very patient while I went back and forth on different appliances. In the end I left with exactly what I wanted and needed. I have worked with Jon before. I enjoyed the experience so much that when we bought a new house and needed to renovate again I went straight to Jon for help. I highly recommend the Concord Barron’s Major Brands

Great products, prices, and communications. It was a pleasure from start to finish.

I called Barons today and spoke with Angie. She was amazing! I was looking for a particular dryer that I had on order somewhere else for over 4 months. She found the dryer I wanted and had it in stock. She was so helpful from the very start. I will definitely shop Barons again. Thank you for the EXCELLENT customer service!!!

I just took delivery of my new freezer from Barons. The guys were thoughtful, careful, safe and fun to work with. What a pleasant surprise and a superb new freezer with free delivery. You could not do better than this! Bravo for great service 🎈

We ordered all our household appliances for our newly constructed home in November, 2019. Note that this was pre-pandemic and one year before construction would be completed. When we took delivery in November, 2020, our Bosch double oven was quietly not there and only discovered when our construction guys began installing them.Our salesperson Sebastian explained that someone took delivery of our appliance, so we were offered alternatives or else reorder and wait due to the pandemic. We finally accepted a lesser brand loaner while waiting after escalating to the sales manager Michael Lomonte.It took ~7 months (!) before our original oven showed up, but Barons installers had trouble pulling the loaner from our cabinetry. Our cabinet maker and I were able to pull it no problem, and they finally returned to swap it out.Now, our Bosch freezer began failing, and after 4 service calls failed to fix it, were asking Barons to replace it. Ive emailed and called, but am now sick of the lack of response from either Sebastian or Michael, so posting this review.There are plenty of other places to buy your appliances, so suggest you avoid this place or at least these sales people...

It was very easy to order our new dishwasher. The delivery date was set and we received messages to tell us when the delivery would arrive. Paul delivered and installed our appliance today - he was exceptional!! I highly recommend Baron’s and you’d be very lucky to have Paul as your installer!

Couldnt be happier with the customer service from Angie at Barons Major Appliance. She was super helpful and patient in offering up fridge models for a built in space with non-typical size restrictions. Great variety and after and a lot of discussion, we got just what we were hoping for. Thank you, Angie! Couldnt be happier and very glad to be able to shop locally!

Super friendly, excellent communication confirming online purchase followed by frequent updates on delivery. Delivery team were super friendly and cautious. Definitely recommend Barons!

I have owned four houses, and have had many appliances delivered. The delivery of my stove from Barons was quick and professional. They arrived exactly when they said they going to be here, navigated the narrow doorway, and leveled my stove perfectly. The two delivery men were very helpful and courteous. Shout out to Scott who went above and beyond. Awesome service, many thanks!!!

Jon Eisenberg shared a number of appliance options which helped in determining the best and most cost efficient appliances for me. I would return to him for future purchases.

Ordered online. Smooth transaction and delivery.

I rate their service as the WORST EVER, as we purchased the service agreement for 5 appliances and cant get them to service our equipment after over a dozen phone attempts. We have always been a customer of Sears, so our first experience with Barons will be the last. WE DEFINATELY DO NOT RECOMMEND PURCHASING ANY APPLIANCES FROM THEM, JUST INTERESTED IN COLLECTING YOUR MONEY.

Excellent customer service and transparency. Very happy with our purchase of a new stove.

Barons did another great job in both the price of our washing machine as well as great delivery service and communication

Was shopping on line tonight looking for dishwashers. I got a pop up asking if Ryan could be of assistance. I had a couple of questions which he answered promptly and professionally.Long story short..I ordered my dishwasher with him....on line..the transaction was very smooth and painless.Will b we ordering another appliance soon and will not hesitate to use this process again!

They did a great job and were professional and friendly. They had to take a freezer down a difficult set of stairs into our basement in our very old house. They knew exactly how to do it and were done quickly. They also took away all the packing materials. Thank you!

Very helpful over the phone and via text. I even got to communicate with people with a good sense of humor. Ill be back!

Had a refrigerator delivered today. It wasn’t an easy stairwell to get it up along with removing the old but the two guys were able to get the job done and very very pleasant despite the challenge! I can’t say enough about how great the whole appliance purchase process was from order to delivery. I gave up on Home Depot along time ago.

We came in to buy all new appliances for our kitchen. Jamie was very helpful and friendly, really listening to our needs and never trying to “upsell” us. He had a personal recommendation to make regarding a dishwasher that felt genuine and not pushy; we ended up going for it. Overall, we came in under budget and left feeling happy and heard. We will definitely be back for future appliance needs!

So far so good. I talked with John who gave me some good information and managed to secure an installation on this coming week Tuesday. I placed my order with him.

Jamie Paquet did a great job listening to what we wanted and was very patient while we made our choices. Their pricing was very competitive and they have a wide selection of products to choose from. We are not first time buyers and if and when we have future needs we will be going back to Major Brands. Great service with flexible appointment times, Jamie was very knowledgeable and provided great options to fit our needs!

Ive bought multiple appliances during covid from Barons, either over the phone or using their chat system. Their staff are reliably professional, delightful and informative. They also magically tend to have things in stock that no one else does. Im very glad to buy appliances from Barons rather than Big Box Store That Shall Not Be Named.

Thank goodness I chose this Air Conditioner. With this unusual HEAT it takes care of my living space perfectly.

Baron’s online live chat support was a great experience. I received clear information that was helpful in refining my purchase decisions and setting delivery. I highly recommend Baron’s Appliance.

I ordered my washer and dryer entirely online and it was easy!

Online at home. Using my phone and texting with Ryan made buying a new window AC easy as pie. Awesome service and I loved buying this wayThanks!edit: removed 2 stars; Well, Ryan was good in the sale, but AC was supposed to show up yesterday in Ossipee, and as of afternoon the next day, no report of where it is....perhaps Ill update my review once I hear when I will be getting my new AC, and if I now have to travel 1.5 hours back up to Ossipee to get it.

Jon was diligent in assuring that we purchased the most appropriate appliance for our needs and potential space limitations.His follow up was good. There was a significant delay (2 months) from payment to installation that was unexpected as a result of availability of the oven and installers. We have returned to Barons on multiple occasions since 1996 and will continue to do so.

I ordered a washing machine the second week of January. Today is March 11 and I still have not received delivery. They have one excuse after another as to why they can’t deliver it. Their is so such thing as customer service at this business. I was treated rudely when I would call for a delivery date. I called again today and was told I couldn’t get a delivery till April. These people are terrible to try to work with. I would NEVER recommend them to anyone.

Perfect delivery on time [early} great staffAs always a pleasure to do do business with Barons

Prompt, courteous service. Provided all the detail I needed, answered questions quickly and got us to a sale. Thank you, Baron’s!

First time I’ve purchased from this company. Did everything via chat and text, including scheduling of installation. Told Ryan via chat that I needed a new microwave and told him the brand I wanted. He researched options and never tried to push me into a more expensive brand. He scheduled the installation for me so I didn’t have to deal with a third party. They then started to communicate via text to keep me informed on status. Jenny, confirmed the date and time via text and Paul, the installer, showed up as promised. He was very respectful and pleasant and had my new microwave I installed in less than 20 minutes. He even set the clock!Due to COVID, I expected delivery and installation would take 4 to 6 weeks (like the box stores said), but it was 12 days!Overall, I am extremely pleased with this transaction and will definitely use Baron’s again.

I worked with Tim to get a new dryer. My dryer broke on a Sunday and by Monday afternoon I had a new one. It was a very easy and painless process. I highly recommend this place and Tim. I love the new dryer and Tim even sent me a message to make sure I was liking it!!! Great customer service.

He did a great job helping me find exactly what I needed in a timely fashion and cost effective thank you so much for all of your help its truly appreciatedWould like to add to this review the 1st gentleman that helped me was wonderful and truly did a great job I was then instructed that someone from the store (Concord) would call me and let me know when the appliance was in and we are able to pick it up. Unfortunately no one from the store ever bothered to call.I had to reach out to them only to find that it is sitting there waiting for us to pick it up, the paperwork says it should have arrived yesterday and it most likely did, that would have been great, Its still a good company I just wish they had followed through with letting me know the product i ordered and paid for had arrived. In the future I will think twice about that process.

Excellent to speak with someone who was knowledgeable about the appliances, a more personalized experience! Thanks Jon!

When we bought our washer/drier we were told Barons had in house service people. When my washer/drier required service and independent service guy showed up. He clearly identified himself as an independent and left me his business card. Service call was placed with Barons service department. We just bought a stove from Barons. We were told again they only had in house service people and would never use an outside appliance service. Barons sales people should look into this service guy issue. I still have the guys name and business card. He was not employed by Barons.

I had a representative named Ryan. Vary helpful. Answered all my questions and made this on line experience pleasant for me. Thank you!!!

Baron’s gets 3 stars due to their poor customer support after they sell to you.They’re showrooms have a good display providing a variety of appliance options & price points. They’re showroom service is overall decent. For the most part, they know their products & can provide pros/cons.Installations are completed with decent product knowledge, support and competence although it can feel like they’re rushed to get it done & go. The hasty process lacks in a thorough quality check before they rush off. This may just be my pet peeve - wanting them to do an install as if they were installing at their own home or their boss’s home!The real issue is the assistance with any problems after the sale. I know they don’t make the products they sell but if the product doesn’t last, they should remove it from their inventory & not sell it. Just sad customer support after a sale is made.This may not be a fair review since I remember the days when appliances were made to last - at least more than 5 years. For the $$ spent, they should be built for quality performance & some longevity. The frontline appliance dealers are the ones that have to deal w/ frustrated customers & the manufacturer’s business model of “disposable” appliances. I guess they need to figure out how to keep customers happy given the lack of quality appliances sold & the product lines they sell.Maybe Baron’s (& other appliance sellers) need to do a better job communicating these frustrations upstream (to mfrs) so we can all be happy w/ these necessary, expensive appliance purchases.Good luck!

Very good service. Met all my needs in very little time and everyone was very helpful. Cant wait for them to deliver my new cook top!

I just purchased my kitchen appliances for my new home. Tim Tucker was very knowledgeable about all the brands that Barons has to offer. The best part is that they price match! He has assured me that their customer service department is just as terrific. I am looking forward to the delivery!!!

Katie, my online sales rep, was expedient and helpful.

Very smooth delivery and installation. No nonsense guys who are great at what they do.

Great help, I was assisted to on the purchase of a new gas range.

Great team at Barron’s Concord locale. Knowledgeable, helpful and get it all done in an efficient manor. This is the third appliance I have purchased from them and will continue go to them with all future appliance needs.

Best experience buying appliances ever! I bought four new appliances all at once during this pandemic. My choices were all based on the expert recommendations from Jon in the Concord store. I dit NOT visit the showroom. The personal attention I got from Jon gave me confidence that I would be happy with the purchases, and I was! Some issues with back orders, but otherwise the process was amazingly smooth. I would recommend this company to anybody!

Fast, easy, and honest service - I especially appreciated the chat/text feature. Answered all my questions and got us set up with a new appliance very quickly.

Tim was great and helpful. He answered questions and gave us absolutely correct information. When the stove came in, we were quickly delivered without issues. Tim followed up quickly for a few more questions.

From picking our washer and drier, to ordering them and getting them delivered Barons staff was incredibly helpful, responsive and friendly.

Fantastic experience with Angie and her team at Barons that help put things together. She worked with us with our urgent needs. And when we decided to go back to add an appliance; she was there yet again to make this experience legendary! Thank you Angie for taking the time to uncover our needs, suggest items and search for in stocks. Above and beyond is an understatement. The Barons team - Angie, Katie, Ryan all were a pleasure!

Time was allowed to make the best choice for our needs. We viewed stoves in different price ranges and never felt any pressure in making our selection. Jon never made us feel rushed. Masks were in use which was reassuring.

Excellent service using the online chat!

I purchased a washer, dryer, pedestal washer, and range. Not a small purchase in my opinion. I was told they were all in stock at the time of taking my money. 10 days later I was informed that they were not in stock and delivery date was delayed. We were told they would search for others and let us know, we never heard any thing back from our sales person, Keenan.We were informed that the stove arrived and was ready for delivery. The stove showed up first, heavily damaged on two sides and the top. Amazing that it was unpacked at their warehouse and they still tried to deliver it. It was returned. Again we were told that they would find a replacement and again, we never heard back from Keenan.The washer and dryer was delivered 10 days later.The delivery guys treated these machines with little care and no regard for manufacturer processes. This includes removing the bolts that are required when transporting the washer at the warehouse prior to delivery. This alone can cause permanent damage.The washer was hooked up incorrectly, one wasnt even plugged in, the dryer was not connected to the vent and nothing was leveled. I had to do this process properly. Lastly, some of the user guides are missing, I was once again promised these and still have not heard a word back. Subsequently I was told to download them from the internet.I contacted them twice by email and received a response on my third and final demand. I spoke to a manager that cut our phone call off short because he was too busy to speak to me at that time. I then heard from Keenan two days later and his resolution was to refund $200.00 and walk away. Unbelievable customer service.This was our first use of Barons and will be our last. Surprisingly, we have found the same stove at Home Depot, in stock and will be delivered in 7 days.

Jon was amazing. He could tell I was seriously stressed out about needing a washer and dryer ASAP. He helped get me all set up for delivery and installation within a week. I can’t thank him enough for going above and beyond to make this happen so fast. Covid has been so hard and for so long. To find a local businessman that took the time to help me out, just a regular walk in customer, really renewed my faith in people. Thanks so much Jon. I owe you!

Jon from Concord store was very polite and helpful.

Very courteous and responsive to what we were looking for in appliances!!

I contacted many appliance stores through the website chats and Ryan at Barrons is the only one that answered all my questions and provided feedback. I truly appreciate the assistance and help that was provided. Thank you.

Jon was excellent! He was busy, but still made time for us. Gave us plenty of time to look and make up our minds. Low pressure but answered all of our questions. Sales people like him are why we return to Baron’s to buy appliances.

Having been a previous customer of Barons Appliance I went online to search out my options for a chest freezer. Being of the older generation I was hesitant to buy online but I had a couple of questions. So I did a chat with Angie. My needs were more than satisfied with the entire transaction and the purchase online and store activity were well executed.

I find the service at Major Brands to be very good. They treat you like you’re family. I definitely would suggest this place to friends and family.

The communications in placing an order were smooth and seamless. Sebastian was able to match a manufacturer’s sale price and help me complete the order through text. He confirmed that my product was available locally and gave clear instructions how to complete the transaction. I am 100% happy w the experience. I am a previous customer at Baron’s which is why I checked them out first.

Tim Tucker was fantastic!!! He was so helpful & friendly. The installers were prepared & efficient with their time. Could not of had a better experience! BMB is the only place I will ever by appliances again. You definitely can tell it is a family run business!

Disappointed. I had a very poor experience with Home Depot when I last purchased new laundry appliances and had looked forward to dealing with an established appliance retailer. The positive- the sales process was very quick, just the way I wanted it to be. I had explained to the salesman that I was having to use a laundromat as my appliances had broken.After waiting two and a half weeks my new laundry appliances were delivered on December 16th.4 hours after being delivered my new Speed Queen washer stopped working. The Start light just kept flashing at me, and after looking up the owners manuals online I realized my machine had a problem. The following morning I contacted Major Brands and was transferred to service. After listening to me and my attempts to start the washer I was given a January 5th appointment, the soonest available. And, I was told it may need a part that would have to be ordered. The person I spoke to suggested that I call Speed Queen directly to see if they had another service provider that could respond more quickly. ??! I did call Speed Queen, the person on the phone talked to me a little about the machine and did give me the number for another provider.Hang in there, Im almost to the best part.I thought about my conversation with the Speed Queen rep and started looking around the washer. I found that if I leaned on the lid in the area of the Lid Lock latch and sensor I could make the panel lights flicker. So I pushed and leaned on the lid and the washer cabinet and the washer began working again !Here comes the best part.After using the washer for a few days I called Barons service to talk about what I had done and my January 5 appointment. The person on the phone was a little rude and abrupt, didnt want to listen to my issue. He said to me- well if the machine is working now then theres no point in us coming out to look at it. If we are unable to verify the problem then YOU will have to PAY for the appointmentSo, in summary, even though I had just spent over $2,300 at Barons, and had a new machine break on the day it was delivered, I was expected to wait two and half weeks for someone to come look at it, and since I got it to work by pushing and forcing the cabinet, I might have to PAY for my service appointment if they come out and cant find anything wrong.How is that any better than a big box store?

I appreciated Jon Eisenbergs prompt processing of credits when I informed him that I had found the refrigerator of my choice at another vendor. He promptly credited my CC, and I will remain a Barons client because of his service. Keenan Labonte was terrific when I made the purchases back in 10/2020.The reason for the 4 Stars and not 5 is that I couldnt get the appliances I wanted through Barons.

Very disappointed with the whole experience. I went thru Barons because i thought the service and product quality would be better than the chain stores. Bought a new Kitchen Aid top of the line dishwasher and purchased the extended warranty as well. It took 3 times to get the unit delivered to the house without damage. Now after less than 1 year the dishwasher is not working so we called Barons. What they do not tell you when you buy the warranty is they sub that out to another company. So that company comes and orders a part ( control panel) that was in November, now after that company has called twice to reschedule we are scheduled for February. That makes 4 months without a dishwasher, including thru the holidays. I find this to be horrible service. I would not recommend buying any extender warranty at Barons or even appliances for that matter!

Yes very helpful and kind pleasure to talk with nice to do business with thank you

Terrific service and very knowledgeable salesman.. Smooth buying process and efficient.

Jon Eisenberg called me 3 times on his day off to be sure I had what I needed to make the right decision on my new appliance. Customer service is alive and well at Barons Major Brands.Thank you, Jon

Great client service and assistance on order. Very pleased so far.

Great staff. Familiar with all the appliances they offer in detail. Answered all our questions in a timely manner and no issues with delivery to our house.

It took longer to get the water filters then what they told me. Also I had to call looking for them rather than them calling me to tell me that they were ready for pick up. Arent you glad you came calling for my thoughts?

A few years ago we started to do business with Barons Major brands in Concord.We remodeled our kitchen and bought the appliances there. Very happy with all. I have to say, nothing cooks like a Wolf. We havent been out to eat, but a few times since we installed the Wolf range. So nice to cook on.This year were remodeling a laundry room and again bought the appliances there, and again very happy. They made it so easy I didnt even have to take the time to go to the store.They price match so why not go with a company that is local, and has the people to help if you ever need service.Best part is they make it affordable to buy what you really want.

The customer service we received when purchasing our washer and dryer was great. They took the time to answer all questions. When we received our delivery we were very unhappy with the service we received. The delivery guys rushed to install and when leaving pushed the appliances back to the wall and by doing so the flexible vent to the dryer came off the back of the dryer. Meaning we couldn’t use our dryer until the vent was back on (which we had to do). When we called to let Baron’s to let them know of this safety concern the sales associate just responded with ok. And then when hanging up laughed. We went with a local nonbox store for the superior customer service. What we didn’t realize was that the customer service ended once the purchase had been made.

Always Fantastic service. Saves me money everytime!

Terrible customer service. Was told the appliances I wanted were readily available, I was expecting a long wait. Had 3 delivery dates all were not met. Stayed home today for a delivery and it was a partial delivery, they didnt mention it when we set up a time. Delivery guys smelled so bad of smoke the stunk up my kitchen. I could go on for a while but no point, they set expectations and could not meet them, consistently.

We received the most amazing customer service from Keenan. He had a positive attitude and went out of his way to look up different appliances for us over the phone. He also found us a way to save money on the dishwasher and matched a box stores pricing. Not only that he was able to get it delivered to us a week sooner than anyone else. We are extremely happy with the service and highly recommend Baron’s!

Jon was attentive and did a great job.

The salesperson sold me an incompatible Stove & over the stove microwave combination....and I got a free dishwasher. I identified when the installers came and after was charged $125 each for the stove & dishwasher that the salesman did not his product(s). The Thermador stove CAN NOT be used in combination with an over the stove microwave combination.I called the salesperson and was told. We cant take it back now (did I mention that I spent $5,000? + $125 x 2 for the installations for a total of $5,250.00)) . Give it a try with a hood. I have done that and because the hood is not vented every time I cook the smoke alarms go off.Next, the over was sold to me (that alone was $3,900.00) as a self cleaning oven. It is not a self cleaning oven. Sometimes you dont until you go to use the feature which also might be a few months after purchase.After calling & calling and the salesperson always being unavailable, busy, has the day off today I pursued contacting a manager. That also proved to be a waste of time as it would take days & weeks to get a return phone call. His response was I wish I knew earlier. Theres really not much I can do unless you have a fire or something.I am hoping still that they will do the right thing and credit me for my entire purchase (they can come and get all 3 appliances. I will give t back to them, happily).I feel that I was taken advantage of by a salesperson that did not know what he was selling and also feel that management has done nothing to resolve this issue.

Tim was fantastic!! Stellar customer service and he went above and beyond. Super impressed. I highly recommend Tim for your next appliance purchase.

Mr tucker solved all my questions, was very pleasant and he gained a new customer

Katie was great to work with. She was super helpful in helping me find the products that I need and that were available. Thanks Katie

John was helpful and pleasant. He helped us get an earlier delivery due to a dead fridge.

Fast and easy. They had exactly what I wanted ready for pickup in 2 days.

Fabulous service buying my new dryer. The whole procedure was done via text with Talor and it could not have been easier. All of my questions were answered, delivery date and payment were proceeded through texts and email. Highly recommend Baron’s Major Brands.

Online sales personnel were very cordial and helpful in their information and coordination in navigating through to a sale of the appliance we were looking for.

Jon E. was great!! Very knowledgeable and helpful!

I am now the proud owner of a beautiful new LG black stainless refrigerator thanks to the excellent service both at the sales level with Jon and delivery with Steve and Jason. I had been waiting for this same model to come in at a box store and decided to check out Baron’s in Concord-especially based on their positive reviews. Jon was very professional and helpful. I was nervous about getting the old refrigerator out and having the new one brought in as I have bamboo floors which damage easily. Everyone I spoke to at Baron’s assured me that extra care would be taken to avoid any issues. Both Steve and Jason handled the removal and delivery very smoothly utilizing a non-floor marking dolly that made my worries disappear! Steve even put down cardboard in my entry way and made sure the rugs that I had placed in the path were positioned appropriately.Jon gave me advise on what dishwasher model would most closely match the same stainless black as my new refrigerator. Setting up delivery was easy and they called me the day before to confirm and when they were en-route the day of. I will definitely be a repeat customer for my other appliances! What a positive experience at Baron’s Appliances! I only wish I hadn’t waited so long!

I needed two appliances delivered and installed at a reasonable price and in good to. Baron’s allowed me to do this with a minimum of effort and inconvenience. I’m very grateful.

I was able to text an associate to order a dryer and he/she was very quick to respond, helped set up a quick pick up date and answer any of my questions. I wasn’t able to get a dryer delivered from Home Depot, etc. until the end of August, but Baron’s has them in stock and ready for pick up. Thanks Baron’s!

Purchasing online from Barons was a quick and easy experience. I called them as well with a couple of questions which they were able to give me the answers to. Delivery is in a few days and I expect that to go just as smooth as the purchase

As always, knowledgeable and helpful service!

Barons service is super fantastic. Their pricing was very competitive after searching everywhere on line but having dealt with Tony Vacarro in the past I knew hed come through for us for a Friday delivery we really needed. Not only did Tonys guys deliver on time, they did an outstanding installation of both the LG W&D which my wife carol is thrilled with. Thank you so much Tony.

The Concord Store, with John as an associate, is awesome. I had been waiting since July for a 7.2 freezer from Plaistow, When some 5 freezers came in John helped me change my order and get it delivered within 4 days

Questions were answered quickly. There was a long delay in getting part of our order, but that was due to Covid 19 and factories not operating.

Very knowledgeable sales staff. Made me very comfortable with my purchase. I loved the selection. I have already recommended to many of my friends to go to Barons if looking for any appliance. Can’t wait to remodel our kitchen.