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Top Nails
1283 N National Rd, Columbus, IN 47201, United States
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Top Nails

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Review №1

This was the worst manicure I’ve ever had. I had called and made an appointment for a gel manicure and pedicure with regular polish. When I got there I told the lady at the counter that I was there for my appointment for those things. Then an older woman comes up to me after I pick out my color and asked if I wanted gel or regular polish. I said gel on my hands and regular on my toes. So then she sits me at the pedicure chair and doesn’t fill it with water and proceeds to just paint my toes. Didn’t exfoliate or file them or anything. I thought maybe for some reason she would do it afterwards, so I sat there confused and let her keep painting. Then she said we were done and I said that I was confused because I wanted a full pedicure and she didn’t file or trim my cuticles or anything. She didn’t understand me and just told me to sit at the manicure station. So she started doing the same thing to my hands, and I said no, I want a gel manicure. So eventually she understood me and gave me a manicure, but this is terrible. I then had to tell her again I still want a full pedicure and I had already told the lady on the phone that’s what I was scheduled for. She asked if I wanted her to redo it right now and I said yes, and I felt like she was talking about me to her coworkers in another language the entire time that she redid it. It was super embarrassing and I felt like a jerk, but she tried to blame me for not being clear when I was. Anyway, my nails look sloppy and she gave me hang nails everywhere and the polish is full of bubbles.

As
Review №2

I went in for a full set with gel polish and my nails look awful. I had her fix two nails while she was shaping them but they just kept looking worse. The shape is weird. I was cut on two of my fingers. Gel polish all over my fingers. Just a poor and careless job.

Lo
Review №3

Photos below are 5 days after I got my nails done there. Charged almost $90.00 for manicure and pedicure and I didnt even get full set or anything fancy. Just gel nailpolish. Master seemed to just hurry. Super disappointed and overcharged. Never going there again.

Je
Review №4

My daughters came in yesterday and asked for long coffins... these are not coffin longs and the flames on them are just I dont know but there bot even ok.. my child said this isnt wat she was wanting and the lady said no its good.. wouldnt listen to her. This is the 3rd bad experience with tip nails..the 4 photos are what she got the 1 with long nails is what she wanted!

Vi
Review №5

I went in wanting a fill and the lady started cutting off my nails. I told her a i wanted a fill again after that and she looked at me in shock. She then proceeded to tell me my nails were long anyways and needed it... thats why Im in here..for a fill and trim? She also did not soak off my nails either, she ripped them off with another acrylic nail.At the end my new nails were thick and not at all what I wanted. I usually dont complain about nail places, I just wanted to try a new place. Im just disappointed that she also charged me for a full set price too. Never coming back. Very rushed

Ch
Review №6

Everyone is very friendly and there always busy I call ahead an make appointment so my wait isnt long. This is one of my happy places😁💅

Ko
Review №7

I got a mani and a pedi. My toes are fantastic best place i have been in a while. A different tech did my fingers and they are not as great. Uneven gel polish and I got my cuticle nicked so that bleed for a minute. But would go back for the pedis

he
Review №8

I took myself and my step daughter to get manicures and pedicures because she was getting ready to go to the hospital the following day to have her baby. I paid for her to get acrylic nails as well. I paid almost $160 and in less than 24 hours two nails on my left hand had most of the polish off and today ( which is 2 days after getting them done) the pictures below are what my nails look like. I could have painted my own nails and it would have lasted WAY longer and been WAY CHEAPER😤

Er
Review №9

She did what I wanted but I needed a new full set and she just cut them and made them short so next time I will have to do a full set and she rushed to get me done. But I love the color she did

Ja
Review №10

I had a basic fill and the quality of polish job was absolutely horrible 😢 I requested to have them redone by owner but she would not fix them. I feel horrible for sharing bad news but the price you pay to have your nails done is not cheap. I was so unhappy I hope this review will help some of you not to waste your hard earned money like I did.

Tr
Review №11

I love Amy and Kim. They always make my nails beautiful. Same for My Mom. We just love them.

Tr
Review №12

Very excellent service. Would recommend this place to anyone

ka
Review №13

There techs are the best!!

Ma
Review №14

I went in with my 10 year old daughter and we had a great time. Nice staff very kind and helpful!

De
Review №15

Always a great place to pamper yourself. My place to get great service and a beautiful product .

Ch
Review №16

Each nail tech does such a great job! The wait times are average and color choices are good too!

Ca
Review №17

I used to go here for years in a row. Never once have I been displeased with the service. However, I went there today and wish I would have went somewhere else. The lady I had was nice and very fast. Probably a little too fast because she ended up cutting me on 3 different fingers. I wouldn’t recommend going here if they’re busy. They will just rush through it and not pay much attention to you.

Ca
Review №18

Hard to get them to answer the phone. Better using Google to contact them.

He
Review №19

This is the 3rd time my daughter and I have used this salon, hoping they were just having bad days but they do not honor appointment times and are very pricy for the quality of work.

He
Review №20

I went in with high hopes as I was referred by a friend. Only to get a 2 minute manicure, and a horrible job on my nails. I asked for them to charge me half price and they refused. Here is why.She massaged the grit from my nails (where she grinded them down) into my hands and arms. She did not even bother to wipe it off! I told her 3 times when cutting my cuticles that it was painful and she laughed! You pay $20 (which was unknown) to get your cuticles dry cut and a massage that was like an unsanitary exfoliant. I would not get my dogs nail cut here. The worst experience I have ever had.I asked to speak to the owner and I’m sure you know what followed. All of them speaking back and forth in their own language.

Sk
Review №21

Victoria did awesome

Lo
Review №22

The service was absolutely amazing. They were very professional! My nails were perfect and foot was so soft and polish to match perfectly. I will continue to come back for service. All staff were so nice.

ha
Review №23

They are not worth their raised prices. I have been going here for 2 years and the last set I had done did NOT stick to my nails and they were done thin. One of the sets I had them do was so thin that I could BEND THE PLASTIC TIP. They over charge for trash work. They also nip you with the drill, and twll you to stop moving when you flinch.

Bu
Review №24

Need to update current prices on website vs what you actually pay. 25. On website 37 actually

Mi
Review №25

Terrible job. to fast, rushed. very rough on both toes and nails. not professional. rude. cut my skin. doesnt even paint your nails right. definitely dont recommend coming here AGAIN.

Ti
Review №26

Love this place, always friendly, always clean, and I always get my nails done here, by Kim she is amazing, and just the sweetest!!

ho
Review №27

LOVE THIS PLACEVery personal and everyone is super friendly

Ha
Review №28

I had a great experience and they did a wonderful job! 😊

No
Review №29

This is the best nail salon in the entire surrounding area. Almost, if not, perfect every single visit. Extremely consistent. Most employees here take their time, and are more than willing to fix something if it’s not correct. Literally will not go anywhere else.

Le
Review №30

I haven’t had my nails done in a few years so I decided to go and I always went here before and my nails looked great so I went back. First off I’m a guy and so I know people are like “oh” but still. I got bad looks from all the workers. I blew that off. Then I saw the nail art design board and saw the faded looks and decided that’s what I wanted. So I picked out my colors. (Dark blue and gray) the whole process was okay besides the lady like wouldn’t talk to me. I tried to make conversation and she just kept giving me short answers. So we get to the color and she put the “dark blue” on and it was a lighter purple color so I told her and she took it off and after 3 different times we found a blue that was dark enough and I was kinda annoyed at this point so went with it. We got to the gray that I wanted fading out of the blue down to the tip. So she starts up at the top by my cuticle (I think that’s how it’s spelled) and I said no the other end and pointed to it. The second time she put it in the same spot!!!!! So I told her again and she took it off then just have me a gray tip. A straight line. Not faded. So I was beyond annoyed and just told her to take the gray off. So she did and now my nails are just blue but not even the dark blue I wanted. After I left and inspected them they are not even, not painted all the way around, they are lumpy and I have nail polish around my nail on the skin that she didn’t even take off. It’s safe to say I won’t be going back. Sorry for the long review but I needed a rant.

As
Review №31

While my wait to have services complete was extremely long (2hours as a walk in on a Sunday), I love my nails! I realized going in that I was going to have to wait since this is one of the few salons open on a Sunday however I feel that it was worth the wait. Prices are much better than other salons in town and my nails look great. I got exactly what I wanted. If the wait had been shorter I would have rated 5 stars!

De
Review №32

The girl that did my nails cut me twice and my nails winded up breaking off

El
Review №33

The place was very nice and clean. Tony did both my pedicure and nails. The pedicure was amazing but I am dissatisfied with my nails. I understand I chose the stilettos nails which not a lot of people have mastered. My nails came out way smaller in length than expected. You can see the white on the side of two of my nails and three of my nails look as if they need a refill.

Ma
Review №34

Was cut 3 times and still paid full price for set. Charged extra without notice. Acrylic all over fingers. Very unprofessional.

Ki
Review №35

Absolutely love this place very professional and the best in town

Am
Review №36

Best nail salon Ive ever been to around here

Sk
Review №37

Great service and decently priced

My
Review №38

My nail technician, Hugh, was very thorough, personable, and particular. I would have given it a 5-star experience if it was a longer hand massage, like Im used to. For sure going back and asking for the same nail technician

Re
Review №39

First time here, loved the experience. Will definitely be coming back.

As
Review №40

A so did a fantastic job! Took his time and kept making sure I liked them! I am glad they didn’t rush to get thru clients!

Ja
Review №41

Worse place ever!! Tried twice and both times the same lady did poor quality then she cuts me twice and rubs her finger in it!! NOT Sanitary!! If you want dirty tools used in you then go to this place

Sa
Review №42

Love this place. Only place that does my nails acceptable in town.

Br
Review №43

The only nail place that never fails to impress me. I will NEVER go anywhere else.

Ho
Review №44

First time here and was not disappointed. Pedicure was fantastic and my nails look great!!!

Ca
Review №45

My first visit to this nail salon was 9/8/18. I am so glad I did. Excellent service at a fair price for the manicure and spa pedicure I selected. I felt relaxed and my nails looked great when I departed.

Br
Review №46

Amy was awesome! Quick and very sweet with my young child that was with me!! Very family oriented! Love this place!

Ka
Review №47

Very friendly people and they did my nails great 😊

Sa
Review №48

I went last Sunday, which I knew would be somewhat busy because Top Nails is one of the only nail salons open on Sunday. However, I waited an hour and a half to have my nails done. I showed a picture of what I wanted and did NOT get what I wanted. When I left, My nails looked like they already needed filled yet, my best friend(had hers done at the same time by a different person) her nails STILL look fantastic! Im annoyed that I waited so long and paid $40 but they look terrible. The polish has bubbles in it. Just all around not a great experience for me. We chose Top Nails because we have had such great experiences in the past but, after this last trip, I will find somewhere else.

Re
Review №49

I wont go anywhere else. They always do a great job!

je
Review №50

Very good job every visit I have had there.Efficient and good. Everyone is very nice also.

De
Review №51

I have been to many different nail places but Top Nails is far better than any place I have ever been. I recommend this place to anyone looking to have gel nails . And the people working there are great. I wish I could give more than 5 stars.

ma
Review №52

Fantastic spot. The owner Hugh is a gem. I enjoyed my morning there, and nails & brows look great!

Sa
Review №53

Worst nail experience ever. The wait was short and they did good on my toes but I got a new set and it is awful and I don’t have money to just go somewhere else and get them redone. Very inexperienced it seems. I had to show him a picture of what shape I wanted and none of my nails are the same at all and the paint job is sloppy as is the design. Absolutely never going back.

Ad
Review №54

Quick service, great nails, good price, friendly workers

Sw
Review №55

Staffs are unprofessional, i asked few things about the services, however she just ignored to answer those . I almost waited fr more then an hour but came back without doing nothing.I am disappointed.

Br
Review №56

2nd visit at this salon I love it! My nail style is even complicated and different and they still do a beautiful job and do them just as I request them, very satisfied, the only salon Ill go to is top nails definitely the best nail salon in town ❤️

Ca
Review №57

Always a great experience. Love this place.

ta
Review №58

They took me at the last minute and stayed open longer to finish! They were awesome and I appreciate their help!!!

Ke
Review №59

Always friendly and professional. Nails look fabulous. Have never had a nail fall off!

Mi
Review №60

Good service and friendly staff!

Am
Review №61

Waited over an hour and was told he didnt see me and i would have to put my name back on the list. He said he was the manager of i didnt like it I could leave. Very rude. Needless waiting. Never go there ever again. Not sure why they why they were so busy. People said they had good ratings and were from out of town. I guess location is everything. This place sucks!

ho
Review №62

Got pedi and medi both done and loved the service and the finished look. Will make this my new go to nail salon.

Rh
Review №63

100% best place I’ve ever gotten acrylic nails at

N.
Review №64

Go to Holley! Thats my girl!

As
Review №65

Friendly staff and highly satisfied with my pedicure.

Na
Review №66

Felt welcomed and comfortable. Great job on my toes and friends toes...

Tr
Review №67

Waited an hour and a half, took several people in front of me. Wanted a place closer to home. Gave up after waiting forever. Would give less than 1 star if I could.

Da
Review №68

This last time I went the guy that was doing my nails was talking to another guy and laughing at my design i had from before when it was done there. It was not the best design but it was extremely rude!

Da
Review №69

Excellent and nice people, do an exceptional job giving your nails the perfect look

Ke
Review №70

Love every time I go there always good service and they do a fantastic job for good price!!

Kr
Review №71

I wouldn’t recommend them, I was told not to even go here and I did anyways because of the reviews!! I asked a few times for a soak off and she clearly didn’t want to hear me and did it her own way, ripping off my pinky nail she didn’t say sorry she just glued it back on!! The shape is not how I wanted and was told one price and charged for a whole different price!! Will not be coming back!! Waste of 60 bucks!!

Hi
Review №72

Great service, I felt pampered and well cared for!

mi
Review №73

This use to be the only place I would go. Owners changed yrs back and this place has gotten so bad. The nails are different shapes, length. Prices are getting higher.

Sa
Review №74

If I could put less than 1 star that is what i would rate this place. I was there 2.5 hours. I got a pedicure and dip. I was sat in the water for almost 1 hour. Just as I was ready to get up and walk out the lady came to start my pedicure. Ive been getting dip put on my nails for years. The lady who did my nails did not do them properly. They are thick and misshaped. She put me under the dryer (which I never did when I got dip). When she tells me it will be $60 for my services I tell her Im unsatisfied with my nails that there is so much build up under the nails. She takes the drill & goes under each nail. When that did nothing she began cutting my nails on the sides. Finally I was so over it I paid & left. I will NEVER be back to this salon. It looks like a 5 year old did my nails.

El
Review №75

Not real happy. Sloppy job and never spoke one word to me.

st
Review №76

The man who did my nails was fast and good!!

Co
Review №77

So slow!!!! Waited for an hour and a half before they took someone who was waiting!! Worked on the same people’s nails enter time!! What a joke!!

Ro
Review №78

Very clean, friendly, and affordable!!!

Er
Review №79

Great friendly atmosphere.

Ma
Review №80

Paint job was mediocre on my toes

Er
Review №81

She needs help badly

Ni
Review №82

New management horrible time line first one there got a pedicure and then they did 6 peoples nails while i waited to get my nails done

Sh
Review №83

Amy is awesome.

Ar
Review №84

Very bad job my nails chipped the day after I got them, they looked terrible, and cost $40 for a crappie job

Re
Review №85

Love this place

Be
Review №86

Agree

Re
Review №87

😁😁😁

Mi
Review №88

Excellent 👌I love it 😍

Information
100 Photos
88 Comments
4.1 Rating
  • Address:1283 N National Rd, Columbus, IN 47201, United States
  • Site:http://topnailspacolumbus.com/
  • Phone:+1 812-348-8888
Categories
  • Nail salon
Working hours
  • Monday:11am–5pm
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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