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Crunch Fitness - Reynoldsburg
5929 E Main St, Columbus, OH 43232, United States
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Crunch Fitness - Reynoldsburg

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Ky
Review №1

Crunch Fitness Reynoldsburg has a very positive environment! The employees and members are supportive in reaching whatever your goal may be. There is a very welcoming community feel here! I went to a different gym before this and was not loving it, wasn’t reaching my goals, didn’t feel supported. Crunch is different. I have surpassed my initial goals and set new ones because I have a supportive community here, whether that be the members or the staff! I love my Crunch Fitness family and wouldn’t want to go anywhere else!!

Ja
Review №2

Update: they got some new attachments for the cable machine which has been nice. Don’t have to wait as long for the rope/handles. Still not back to 24 hours yet but with Covid don’t know when that will happen:Solid place to work out, especially for the price. I’m happy i found this place. A lot of free weights and squat racks. Their cable machine isn’t enough though, they need another and more attachments for it, only one rope for triceps etc. good HIIT Area and the patrons are nice/helpful. Place is clean. mask mandate is gone but it’s still not 24 hours, which was a huge bonus for this gym because I work strange hours. Hoping it goes back to 24 before I have to find somewhere else. Overall, a pretty great place to work out but closing at 7p on weekends means missed work outs for me

am
Review №3

A good gym to work out at. Plenty of squat racks and a fun atmosphere overall.My problem with this gym is that some equipment repairs can take a long time to happen. For e.g, the Hammer Strength High row machine has been missing the seat cushion for more than three weeks now.

Sa
Review №4

Love Crunch! It’s super clean and they have a good selection of equipment. The staff are always really nice and it’s affordable. Definitely recommend this gym.

Jo
Review №5

Very relaxed gym if you havent felt comfortable in a gym atmosphere before this club is for you no judgment from anyone the staff is friendly helpful and knowledgeable and the members are too

Sc
Review №6

5 STARs! What a great place to get a lift in. The new manager mike was awesome as well, answered all my questions and really made me feel welcome. Definitely check this out if you are tired of your gym and want to get motivated!

Ji
Review №7

The gym is cool, the equipment good variety, and the members are cool, but the staff-some (trainers) are very inconsiderate to the members. (A couple trainers and staff are very nice.) For instance they blast their music so loud, that you have to turn yours all the way up to hear your personal music in your headphones.. which would cause you to blast your eardrums. The gym definitely favors the paying personal training members. I’ve addressed issues with management and gotten replies that are very unprofessional. They care about the money/sales. The floor space has downsized tremendously since I became a member years ago.. accessibility can be slim for floor space. They down sized during their remodel. The cost is good for what you get but it’s also no longer 24hrs due to covid-so many cut backs, in different many different categories.The management is poor!!I don’t think I’ve ever seen a good “legit” fitness assessment done by their trainers.. step test, or other types of fitness assessments.come here for yourself. I wouldn’t rely on the gym/management for much support.

Si
Review №8

Crunch has really been a huge attribute in my life changes, I think I’ve been a member since last June? So almost a year, and I get asked all the time, what have I gained- well, personal gains, faces that make me smile every time I come in, the employees are always incredibly happy and appear to love what they’re doing, a peace of mind, and happiness; so it appears I’ve gained something money can’t buy. I really cherish my gym time, and I love it even more bc it is such a welcoming environment. There are plenty of other gyms, but this gym, is my gym. 🤍Stop playing and go get a membership.

Ok
Review №9

Location offers Good cardio and resistance classes for beginners but be aware of PT Agreement, if you are thinking of signing-up for new you with help of personal trainer. You think you are signing-up for 3 months agreement, but on document will be indicating 6 months and that auto monthly payment withdrawal you are signing is in fact, auto renewal agreement without prior notification.Inform yourself before signing-up and save yourself from unnecessary stress.

Wi
Review №10

I had a great experience i would definetely come again! Im going to join the gym my experience was so good! 😃

To
Review №11

WE ARE  IN A PANDEMIC   and you would THINK CRUNCH FITNESS WOULD HAVE  MERCY on you financially. Since the pandemic I refused to go into a gym being that I have health issues. But I shouldnt have to explain all of that. I called to cancel and I was told I had to come into  cancel my policy but when I did I was told I COULDNT CANCEL until I paid the unpaid balance.  I asked them where does it say I  can not cancel before paying it off and they refused to show me. The manager was very upset and would not show me specifically where it said that I couldnt cancel until I paid off my unpaid balance. Instead she told me CRUNCH FITNESS WOULD CONTINUE TO CHARGE ME UNTIL IT REACHED COLLECTIONS. I even called ABC FINANCIAL and they said in order to cancel I would have to go into the facility.I hope they dont think this is over. If they deny it I have the video to prove it.

Bl
Review №12

Some of the equipment is not in great repair, but its still a good gym.

Sh
Review №13

Great gym to just come in, train hard, say what up to my fellow brothers and sisters in iron, grab some cardio and bounce.

Sa
Review №14

Terrible communication. My husband has a membership here at Crunch still and we moved out of state back in October 2020. When you call the front desk, they are rude, not helpful, and just tell you that you have to come in person to cancel. Sorry thats not possible! We have asked for a call from the manager multiple times and it was never returned. We have also emailed the managers email listed on the contact us page multiple times about this with no response. When you call the 800 number they tell you to call the club directly to cancel. What a joke! We live no where near a a crunch now and never imagined it would be so difficult to get a response.

Ro
Review №15

There was no soap in the bathroom for several days in a row. I informed the woman at the front desk and she clearly didnt care, even acted like I was bothering her. There is trash on the floor of the workout area, no one puts their weights back, locker rooms are dirty.

Ka
Review №16

I joined this gym around September/October 2020. The quality of the gym is nice and the employees were nice. I paid for one month of personal training, got one session because my gym partner and I got sick. I called ahead and was assured I wouldn’t be charged for a second month of personal training because we still had sessions from our first month leftover. We were told once we felt good enough to come back we can resume our sessions. Well right after that I get an attempted charge for personal training to the card I used. This is where it starts. I’ve been getting attempted charges for over a month every single morning! I’ve been back and forth through phone calls and emails with different people. I was assured 3 times that it was taken care of! I also expressed I wanted to cancel my membership altogether due to the lack of effort to fix the issue on their part. Then today I get an email saying if I pay my balance then they can close the account ?!?!? I’m not paying a damn thing! I’ve had one session and haven’t returned since. I’m going to cancel my card/account since they continue to not fix the issue and I won’t be going back to this gym. This situation was handled extremely carelessly. Half the time they didn’t return my calls or emails. I’m just fed up dealing with it.

Jo
Review №17

I moved out of state in December. Couldn’t make it in to cancel the membership. I was told to email the general manager with all my info and cancel. I did on 12/28/2020. My cancellation was never honored and crunch is still taking money out of my account 2 months later. I called in and spoke to someone and they took my info down for the general manager to call me back. A few hours went by. The general manager was there. Took my info from the person i spoke to and no phone call. I call back again another few hours later and the general manager was still there and still never called me back and did not want to come to the phone.

Ke
Review №18

Nice staff N clean restrooms!!

ja
Review №19

Equipment is clean and in good condition. Plenty of space and no judgement.

lh
Review №20

I Did Join December the 20th and My experience has been great so far its always clean and neat, Id notice that they put alot effort the whole crunch team trying to motivate with routines or even helping you with your workouts but theres is one guy his name its LAWRENCE he,s always there when you need him regarding workout tips routines and especially info regarding the gym and how to improve and thats a plus for this place

Ta
Review №21

Very good at practicing social distancing. They provide things to clean off equipment with. They also have a kids area and a no judge policy.

Am
Review №22

Its changed since I was there 3 years ago. I miss the back part with the free weights away from all of the machines. Still.... it is a good gym.

Ka
Review №23

Had the machines that I needed, particularly, hip abductors and leg press!

mo
Review №24

I enjoy this gym. Its a good location that is easy to get to :)

Bi
Review №25

A lot of people working out. A lot of excitement!

Be
Review №26

I always enjoyed the Zumba classes,, fun exercise and the instructors are great.

Ja
Review №27

Love working out here. They have enough machine that even when the parking lot is full they still have open stations.

ba
Review №28

This is the best gym I have ever been to it has all the good machines and heavy weights you should go its the best gym you will ever go to everyone should go this deserves 5 stars because you will get the work in they have a lot of stuff and its great.

Da
Review №29

Mims is the most amazing trainer. Ever since I’ve started my journey to a healthy lifestyle, he has been there for me every step of the way. I appreciate is persistent motivation and for bringing my other favorite trainer T into the mix as well. Both of them are amazing

Tr
Review №30

I love this gym. Its welcoming. Been going for 2 years. If you really want to get in shape this is the place. Loaded with super fit regulars who are always willing to give fitness guidance. Love my crunch family 💘

Tr
Review №31

Great place to workout. Great staff and equipment. Also awesome members to workout and network with.

Ma
Review №32

Great inclusive gym.

Am
Review №33

I definitely recommend joining with crunch, especially if you are wanting to take classes and to get yourself a personal trainer. I definitely recommend Mims for a trainer. He’s gotten me to where I wanted to be in such a short period of time, and his classes are beyond amazing! I couldn’t ask for a better trainer! Also the staff there is amazing also especially management!

Va
Review №34

The front desk are very nice and its a nice set up

Jo
Review №35

Love this gym. Meghan, Kenzie, and D are always welcoming. Equipment is great and there are a lot of various machines to use. The monthly fee is great as well. Recommended!

Ha
Review №36

The facility is well equipped with multiple squat racks so that you dont have to wait long even during the most crowded of times.

Ma
Review №37

I love the place, and the team there is awesome. One thing that bothers me is that I wish they would change these pads. We are not using this facility for free, so I expect an upkeep on these equipments. Especially during this COVID-19.

Ti
Review №38

Thanks for trampling over me and kicking me out of where I was working out for your class.

De
Review №39

Manager was very understanding of my situation. Would recommend Crunch Fitness to my friends. Workout went well.

ru
Review №40

Not very clean but way better options than PF

Sa
Review №41

They have awesome classes. I just wish they had more classes on Sundays 😔

Ma
Review №42

Love this gym, great staff, great equipment. Other members are very friendly.

Kr
Review №43

I ended up at Crunch because my gym closed and sold our contracts to Crunch. At first I was hesitant coming from a small gym where I knew everyone to a large corporate gym but I absolutely love it! The trainers are very knowledgeable and friendly, the facility is clean and the equipment is well maintained. My only complaint is the child care has gone through a few different workers in the last few months but its not a big deal because they just pull staff from the front desk to cover. If youre looking for a new gym then I suggest you try a free class!

Er
Review №44

Since the return from the COVID quarantine the gym has been great. Clean and well taken care of. Luna and Nautica have been very attentive to members needs and run the front desk with efficiency and professionalism.

To
Review №45

Good customer service, and all new equipment with some new tanning beds and a hydromassage. This crunch is remodeled unlike the one in Hilliard. I prefer this one rather than the one right by my house in hiliard. I drive all the way to Reynoldsburg instead lol.

Mu
Review №46

Not a great workout experience. For the price the amenities are good. (I dont like that the only music that they play is hip-hop). However, this place falls short because of its patrons. No one racks their weights here. People come in large noisy groups and leave bags and all over the gym floor. The management does not care to discourage this behaviour, (except by placing signs on the walls which have no impact what so ever).

Pr
Review №47

Im loving this place

D.
Review №48

Just joined. Very clean

Ch
Review №49

Ive been going to this gym well over a year and its very welcoming and clean. I do the group fitness classes. I like the variety available and everyone has the opportunity to modify to their fitness level. Mims classes are always on fire and you WILL get results. When compared to other gyms and their class fees, Crunch Reynoldsburg offers great value. I highly recommend!

Fa
Review №50

This gym looks very good. I went there to register, it has very good machines to work out. I hope I would enjoy the atmosphere.

Ja
Review №51

Enough motivation

Na
Review №52

Prior to the gym shut down due to coronavirus, I visited this gym regularly. However trying to return became impossible. Hesitant to return right at opening, I called to verify memberships didn’t need restarted and I was told just the monthly rate would need to be paid. When I finally went in I was told I needed to pay the monthly rate along with the annual fee. I had to wait a couple days to obtain the annual fee due to financial hardship caused by the coronavirus. When I went back to pay the month and annual fee, suddenly I owed 2 months plus the annual fee. I left and joined a different gym that day because who knows what other fees or monthly fees would come to be if I had tried to pay later.

Ka
Review №53

I became a part of Aussie Fit in 2015. I was told while signing up that if I paid the highest amount for a full year, I would only have to pay 9.99 the following years for classes and that was the only reason that I agreed to it. Now its 2019 and the gym has changed names and upgraded. I understand this completely but my question to Cindy was why is it ok for money to be withdrawn from my account from 2015 to the present if I am not entitled to my group fitness? Cindy said that its because in my contract it states that I agreed to a transfer of gym as well. Well, speaking of contracts, in that same contract it states that I am entitled to group fitness classes because I paid the highest amount in my Aussie fit and if the contract is valid to take money from my account after all of these years, then it should be valid enough to allow me to have my group fitness class. I just cancelled the membership because its about principle and thats not right at all. Cindy knew that it had changed under my membership and told me that my group fitness classes were still in the system making me look like Im crazy trying to explain it to other workers and then today Cindy decided to tell me that she misspoke. No, you did not Cindy. You just didnt want to explain to me what really happened because she worked for Aussie when they were telling people it would change to 9.99 and that we were grandfathered in. Its fine because all of my teachers are gone anyway. This is ridiculous. I do love the gym but their contacts only apply when it benefits them as in the gym.

Lo
Review №54

They have a large enough floor plan to accommodate a lot of people even with the current situation everything is already fairly spaced or taped off to make space and keep people safe very low price for what you get

Fl
Review №55

Good Gym, Good Work out, decent folks, no issues, space, Never really to busy when I go.

De
Review №56

They close entirely to early. Had to cancel

Kw
Review №57

I joined the gym about six months and wow! The staff are very friendly, they always say hello with a smile when I enter. Even when I forget my membership card, they are quick to give me a brand new one. The negative reviews here are untrue. The gym recently had an amazing TOTAL NEW renovation. The equipment looks great, the showers are clean and its an awesome place to get a great workout! I fully recommend Crunch - its the best deal in the city.

Ev
Review №58

I like Crunch. Think of a planet fitness like environment but with free weights. Staff are always friendly and helpful and not once have I seen any dirty locker rooms or gym floors. I recommend this gym to anyone who wants to get into shape or just lose a few pounds.

Me
Review №59

Crunch is newly remodeled with awesome group fitness classes. Trust that if you go to any of Mims or Chriss classes you will be challenged as well have fun and fellowship. I recommend Crunch to anyone who is not afraid to sweat and wants to improve on their physical health.

Bl
Review №60

An awesome clean gym, with all tools necessary for an amazing workout and very friendly staff available to answer any questions you may have.

Ma
Review №61

Is not bad

mi
Review №62

The quick Look:Similar pricing as Planet Fitness without the BS of the buzzers or weird look if you use the equipment how it is meant to be used. However, the equipment is older, and the gym isnt nearly as clean as comparable gyms. The people on average are all pretty nice and the staff are all typical gym staff.The other details:Pricing is $10 a month for a single person and only good at your home gym.$20 for a membership that lets you bring a guest and travel to other gyms.Going during rush hour you will come into a fairly active gym, but not as packed as I’ve seen when I was with Planet Fitness or LA Fitness. I generally go around 8pm and you don’t have to wait long if at all for a particular piece of equipment.I have yet to take part in any of their classes but they seem to be limited in their time frames available so if you have an abnormal schedule this may not be for you.The Locker rooms can be a bit, well, dirty on the men’s side.Overall this place could use a bit more maintenance and care, but you get what you pay for and mostly I’m OK with it.

Sa
Review №63

Great gym to workout in and has all of the tools needed. The environment is full of energy and the staff is very welcoming.

Te
Review №64

I love the people who work at Crunch Fitness and the atmosphere is very conducive to doing your workout. The equipment is great!

La
Review №65

Staff is super friendly ESPECIALLY D. Such a great guy ! Can tell he cares about his job!

Ek
Review №66

Great Gym! Crunch is newly remodeled and the classes are fantastic. The trainers are extremely motivating. Perfect for your fitness needs!

La
Review №67

I love it great environment.

Da
Review №68

Ive been to a few gyms and this is one of my favorites I would recommend this place to others. They have nice staff and cool community.

Ja
Review №69

Everything you want. Feel much better after leaving the gym with my workouts then other places.

Gl
Review №70

Yes, they are open, but not 24 hours anymore. NOBODY WEARS A MASK. If you want Covid-19 this is the place. Staff wear masks, but allow everyone else to ignore it. I deleted my review from 9 months ago. DISAPPOINTED.

Ja
Review №71

As a former employee who use to watch kids clean and take out trash along with greet customers and so forth- I am very upset with how I was just treated by the management. I forget the girls name but it wasn’t Cindyband it wasn’t Evan but it was the one girl who says she is an assistant manager. She is very disrespectful and had the nerve to tell me it didn’t matter if I left Crunch Fitness on good terms that I was still banned. I haven’t ever violated any policies at crunch fitness as an employee or as a member so for her to do that was not just embarrassing and a waste of my time but it was down right wrong! So I hope that Crunch Fitness can make this right because I don’t take unjust negativity and mistreatment and wasted time and embarrassment lightly.

Ro
Review №72

I have been going to this gym since before it was Aussie fitness. I love all the new equipment and classes this gym now has to offer. Sometimes I cant choose what I want to do because I love them all! I do have to say Mims is an Amazing instructor and not only helps you get to your goals by kicking your butt, but he cares and helps you not give up! Zumba all I have to say is I love all my instructors thanks!!

Ma
Review №73

Seems like a cool group of people working out but NO TOWELS in the locker rooms!! I came to workout and shower before heading to the airport but am currently in an Uber to the Lifetime Fitness up the road to take a freaking shower. Awful customer service from the girl at the desk who smirked at me and said you have to bring your own towel. See ya never.

Em
Review №74

They were all helpful and helped me try to achieve my goals

ja
Review №75

The machines are new and overall a good place to workout. It was recently renovated which is nice but the gym is now smaller since only part of the original facility was used.

Ch
Review №76

Proud to call this place my home gym. Has a growing hardcore feel which is awesome. Only thing is. Hey fellas if your not strong enough to re rack your weights after your done then dont lift them. Have some respect and cleanup after yourself like momma taught you to. Lets lift.

Gl
Review №77

Great...

ge
Review №78

Crunch absorbed my gym when it went out of business. I miss my old gym. Crunch is full of hoodie clowns who leave their phones and drinks scattered around the gym for you to trip over. Get ready for a double workout because no one racks their weights. The gyms cable stations are always in a state of disrepair. If you can only workout from 5:30-7:30pm be prepared for a wait to use the free weight stations. Management will stonewall you on any requests or recommendations. The stock response is always we would have to get approval from corporate for that followed by a blank stare. Stay away if you dont suffer fools well.

Da
Review №79

Good gym with plenty of equipment. Rates as low as 10$ a month and they do offer classes and personal training.

Ry
Review №80

Decided to cancel my account and the next month was still charge the membership fee, staff refused to reverse the charges. Staff was not helpful at all. Save your money and go somewhere else. I would never recommed Crunch Fitness to anyone.

Ju
Review №81

Horrible experience with daycare where my 6 yr old son told me that one of the employees was instigating fights between kids and actually took their phones out to record them. Told management about it and she basically told me I was lying. It wasnt until I actually allowed my son to explain what happened that they actually had some empathy towards my complaint. Gym is great. Folks who come to workout out are cool. Some of the people in management are not fit for their jobs

ro
Review №82

Love this gym! Its friendly and affordable. I always have a good experience coming here.Ive been going s since was California fitness. I just wish there was more yoga classes or classes later in the day. By the time I fight traffic I miss a class. Also I wish there was a pool 😕 I feel Iike it could be expanded.

jo
Review №83

Just read the fine print when you enrolled, base is 10.00 a month. Enrollment fee 39.00 plus they charge you 41.00 dollars a month after. So you are really paying 90.00 dollars within the first 60 days. Lots of people complaint about it. The staff don’t tell about the 41.00 when you sign in.

Sh
Review №84

Great gym. Poor gym etiquette. Prepare move other peoples stuff, unload a few bars and have to look for dumbbells here and there. Alot of equipment. Family friendly music. Friendly staff.

c
Review №85

Two female employees (who I will not name in this review) Constantly harass me about verifying my membership even though I have been a member well over a YEAR!!! They have over charged my account on numerous occasions with no explanation or solution. Very disappointed.

St
Review №86

Good gym, sauna is a plus, friendly staff, but no access to the room meant for classes due to the management and staffs inability to keep certain items secured. This is a big downside to anyone wanting to have the freedom of an open space and anyone working on posing routines or practicing dance routines.

Ne
Review №87

I like the welcoming atmosphere, costumer service. Better than the old ): crunch.

Bl
Review №88

I am sorry but I go to the Hilliard branch and I have to say for the money I pay in personal training and membership Hilliard is so much better. Reynoldsburg has too many loose weights, broken equipment, their sauna is ridiculous, and when lifting I couldnt find half the weights I needed! Nothing was in the right place, I had to repack the barbell tree because nothing was in the right slot! So honestly, go to the Hilliard kocation. Much nicer!

Ma
Review №89

I went to the Reynoldsburg location because it was just 5 minutes from my house. Depending on why you join the gym, is going to conclude your experience. As for the actual gym equipment, 5 stars hands down. BUT if your joining the gym for a personal trainer DONT DO IT!!!!! (HIGH TURNOVER RATE!!!!!) I singed a 6 month contract and within those 6 month I had 4 trainers! All lasting about a month and a half. So after my 3rd trainer I sent any email expressing my frustration and asking for them to terminate my contract. In response they didnt acknowledge any of my concern but to say we will get you another trainer, and that they have confidence in all their trainers. About a moth later the trainer they assigned quit due to low pay. I honestly think they need to get ride of their personal trainer program if they cant keep the staff to do so. And by the way its just over $200 a month for a personal trainer. And since its a contract, if there are any problems or mishaps theres no terminating the contract unless youve moved 25-30 miles away form a location or you have a doctors note as to why you cant participate.

An
Review №90

Love the place, especially after they renovated! I wish they would have more evening yoga classes tho!

Gr
Review №91

Not a member

Ca
Review №92

Great first visit!

No
Review №93

Nice place, heavy weights,reasonable price for a single membership

Ja
Review №94

Great place to workout. Personal trainer Mims is awesome along with the other trainers ❤

DJ
Review №95

Great experiences working out at this Fitness Center!

Sa
Review №96

So in love with this gym!! I’ve been a member for just shy of a year. I admit I haven’t gone as much as I’ve needed to. Now with the new remodel, I can’t stay away! I’ve upgraded my member and was going to cancel my husbands and bring him as a guest. Well, that didn’t happen.They allowed him to cancel his membership but also said he could try the hydro massage chair this one time even though he was technically my guest and wasn’t supposed to. That SOLD us. We ended voiding the cancellation and upgrading his membership to peak as well. I was so happy with the great customer service that we received. The ladies up front have been nothing but fantastic and super welcoming.The remodel is amazing and the gym is super clean. I love that the carpet is gone and the gym floor is rubber. The amount of cardio equipment is unreal! Even when the gym is busy I still find there are plenty of machines available. I’m most happiest about the hit zone. Lots of CrossFit equipment AND brand new rowing machines! 😍😍😍😍I swear I’m not an employee or know anyone that works here personally, I’m just that impressed with this gym. For the price, you really can’t beat it.

Yv
Review №97

I love Crunch Fitness and My Gym Family. Mims, Jonika. Nikki, April, and JR are all Dynamic Instructors that make coming to the gym Fun!!

Ap
Review №98

Gym is filthy. Gym bags laying everywhere. No one puts their weights back. Often there are no paper towels. People yelling and screaming while they lift. Today there was a large open bag of potato chips laying next to one of the flat benches.

Mo
Review №99

I love crunch fitness my husband and I are in there 5 tines a week Mims is my favorite trainer super hi energy.

Mo
Review №100

Good place to work out. Why people on here complain about this place is beyond me. Sign in at the desk, get your workout and go home. The price is very cheap and the staff is not there to babysit grown ups.

Information
25 Photos
100 Comments
4 Rating
  • Address:5929 E Main St, Columbus, OH 43232, United States
  • Site:https://crunch.com/locations/reynoldsburg
  • Phone:+1 614-755-4400
Categories
  • Gym
  • Fitness center
  • Personal trainer
  • Sports complex
Working hours
  • Monday:5am–9pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:5am–10pm
  • Friday:5am–10pm
  • Saturday:5am–10pm
  • Sunday:5am–10pm
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