We hired Re-Bath through Lowes to re-due our Master Shower. The sales man who came out was very nice and did a great job. But after that, things just went down hill.We were quoted 8 to 12 weeks before they could do the job. It took just under 6 months. During this time we always had to be the one to reach out to them to get updates. Not a single pro-active phone call with updates.When it was time to do the job, it turns out they ordered the wrong walls ... but instead of telling us before hand, they decided to show up to the house anyway to see if we wanted the job done with the wrong walls. That was a full day wasted.We were told that they would expedite the order of the correct walls but it would still take two more weeks, plus another week to schedule install. 5 weeks later they came out to install the shower.I will admit, that the new shower looks good ... but it was only after they left that we found an issue. They installed the drain pipe too high and now there is always standing water at the drain site. (Photo Attached).This whole process has been terrible. And for our trouble, Re-Bath offered us a less than 2.0% discount ($200). We have called four times now to try and get a manager to address these issues and have yet to get a call back.

It took a long time from purchase to install date, a few weeks longer than estimated, but they did great work and we are very happy with it!

Thank you, Re-Bath! We have put off remodeling our bathroom because the process seemed daunting. Thank you for making this a smooth and stress-free process! Shaun, thank you for meeting with us and going through all of our options. You were so helpful and took your time to listen to our needs and wants. Cory and Grant, thanks for your hard work! You both were professional, hardworking and did a fantastic job!I would definitely recommend this company for your bathroom needs!

We were extremely please with our new bathtub and surround walls. The overall appearance from our old 25 year setup gave us the new look we were looking for. From start to finish, the whole process was absolutely outstanding. Even though there is always that uncertainty of how a project is going to go, this was quickly erased as they handled the entire operation in a very professional and timely manner. I would definitely recommend Re-Bath to anyone.Bob

The Re-Bath team that was at my house was punctual, and courteous. Any issues that they happened to have with the install were clearly communicated with me. They were both professional, and knowledgeable. My only issue with the install is some of the moulding is facing incorrectly. My bathroom was a challenge and I feel the job was done very well.

Just had my second bath and shower done by Re-Bath. The first one, 10 years ago, still looks like it came off the showroom floor. Great quality, beautiful work, and very knowledgeable and friendly people. I recommend Re-Bath to everyone I know who is contemplating having a bathroom re-model. I cant say enough great things about this company and process!! Thanks, Re-Bath!!

Extremely happy with my experience with re-bath! Very professional, quick installation, quick cleanup. I’ve had no problems or issues that I’ve had to call back. Thinking about using it for my other bathroom in my house soon. Would definitely recommend to friends and family!

We love our new stone shower. We thought we wanted tile and when the designer showed me the stone, I just fell in love with it. It’s even more beautiful than in any of the pictures. They did a great job in keeping my entire home clean during the install and it only took two days. WOW

What a great experience from the sales rep to the two installers. On time, in and out and completed in a short time. I encourage any one needing an update to check this company out!

Expert work; workers were steady and didnt waste any time. They left work area very clean. Would recommend. Wish you sold longer shower curtains. We didnt want the glass doors.

Our 70’s bathroom needed updating. After much debate as to what or who, we decided to start with the shower area. We made an appointment to meet with a representative from Re-bath to learn about their products and the installation process. We were happy to learn the old ceramic tile and grout would be completely removed down to the studs and not just covered up. The finished product would include a lifetime warranty. The sample of materials made it easy to decide what to pick along with the color. Once decided it took a few weeks for the materials to be custom made. The team who did the installation, which only took a day, was very professional, thorough and left no mess behind. We really like our new shower and highly recommend Re-bath for your bathroom remodel.

I absolutely LOVE my new walk in shower! Re-Bath converted my bath/shower combination into a beautiful walk-in shower. The salesman was very concerned about my safety and helped me choose the best safety features. The look fits the rest of the bath.Great workmanship. And they returned to do a final clean-up. Very, very nice!I would reccommend them to anyone!

They were easy to deal with. They set the installation within the time frame they promised. They showed up on time and finished the same day. The quality is as promised. The shower works beautifully.

The work in my bathroom was completed in October of 2019. I LOVE my bathroom! The shower is heaven. The deep soak tub has received more use than I had anticipated. My adult grandson came to visit and declared the shower the best he has ever taken. People are amazed when they see it. (Yes, people are touring my bathroom!) It is always clean. One of my daughters spent more $$$$ having a coverup shower in one of her bathrooms about six months prior to my installation. Her shower has mold at all seams. I do not have seams.If you are looking at a bathroom remodel, Re-Bath is most definitly a great direction to visit.

We had our old tub and tile walls removed and replaced with a new tub and surround enclosure with sliding doors and new plumbing. Work was completed on time and looked great. We are very satisfied with new facility which we have used now for several months. While preparing to paint the walls, we discovered a small hole in the wall next to the new tub just above the vinyl base trim along the floor. When we removed the vinyl, we discovered a 6 diameter hole behind the vinyl where dry wall had apparently cracked and broken away while the crew was removing the tile and dry wall behind the tile. The crew may not have know about it. We just repaired it ourselves prior to painting the walls, although we believe that they would have returned and done this work themselves if we had mentioned it.We say this because, while preparing to paint the walls, the mirror fell off the medicine cabinet and landed in the new tub, leaving a nick in the aluminum trim along the edge of the tub and two small nicks in the bottom of the tub. Re-bath came in and replaced the aluminum trim and patched the nicks. They had to comletely remove the doors to replace the aluminum strip. These repairs more than makes up for the hole in the wall. While the repair to the tub does not match the color exactly, we are very satisfied. We tried to pay for the repairs, but they refused to accept payment.We will definitely recommend Re-Bath to our friends.

Shaun did an amazing job at my initial in-home visit. He took his time to make sure that I understood the process, pricing, and products/services to be rendered. He was very personable and knowledgeable. Shaun thank you! You rock!

I was so impressed with the work that Re-Bath did for us. And they were extremely professional - they cleaned up after the first day, which was much appreciated!

We had ReBath replace our shower bath combo a year ago and love it! It is extremely easy to clean and perfect for a guest or kids bathroom. The install process was easy and efficient, only took about 6 hours start to finish. Highly recommend working with this company!

Oh how I love my new bathtub/shower! It’s so beautiful to look at.The process was simple. Called HomeDepot to help with a full bathroom renovation. I had a budget in mind and what I wanted done. They referred me over to ReBath who sent a sales person over. I was little a little off put by that as I was looking more so for a contractor to come over and discuss ideas on how to make my bathroom functional and modern.Sales guy did an amazing job selling me a tub and shower combo. Though I still wish a contractor came out to discuss the rest of my bathroom as the sales guy pushed heavy on the tub.I ended up buying into it because their products were gorgeous and I could find someone else to help with the remainder of the bathroom.About a month later I got a call for install. They came on time and were ready to get to work immediately. They asked me a few questions throughout the process but other than that left me alone. They put in new subfloor and piping and drainage.First look, I was ecstatic still am. However, after going through my house and putting things back. I noticed my house took a bit of damage. They are minor things so I am not going to make a huge commotion about it. But they did ding up my walls and doors trying to carry things in and out. They peed in my toilet, disposed of a few things in my toilet and didn’t flush. It took away from the excitement for a little bit but it is all good. I am just writing this to make sure other people inspect their walls and doors because mine may have been minor but another’s may not.Overall good experience still debating if I’m going to use them for the rest of my bathroom remodel. Going to shop around!

Love my shower. It very easy to keep clean. The Staff is great. They were here on time and was finished when they said the job would be complete.

I hired ReBath to convert my tub/shower combination to a walk in shower. So so happy with this result!!! The sales person was incredibly helpful when I was choosing my products. The install was done when planned and the installers were so professional! I would highly recommend them to anyone looking for a bath remodel! I definitely will hire them again when ready to do my other bath

They were prompt, polite and considerate. They efficiently installed good looking product. Would use these people again.

We love our new tub/shower and new walk-in shower. Amazing to get both done in 2 1/2 days. The customer service provided by Johnna and Tom is outstanding.

I was totally pleased with my experience with Re-Bath. My bathroom makeover turned out to be more than I expected in a great way, budget-wise for me also. If I ever needed similar work again, I will definitely call Re-Bath as well as recommend them to someone else.

They were very efficient with the installation time frame. The installers came and were very efficient and finished at a reasonable time

My Re-Bath experience was incredible. From picking out the colors and patterns, the customer service, and the install process were all excellent. They were thorough from the moment they walked in my door until the install was finished. Will definitely use again

Cheers and hugs to the crew of Joey and Quintin for my fantastic new shower/tub!!They arrived on time and promptly began to work. After the removal of the tub, a huge electrical problem emerged. Seems that 2 large gray wires came up from the same hole in the floor as the tub drain. Followed that down to 2 junction boxes that were dead ends, but.... the other direction led to the direction of the electric panel. I called an electrician that found that the wires were still energized. Those wires were actually from an old furnace when I had a new one installed @ 15 years ago!!!What a time bomb I had ben sitting on all those years!!!!! Yikes.Those were removed.Thanks guys for saving my house and my life!!I am thoroughly enjoying my luxurious new shower/tub. Beyond my wildest dreams!!The place was left spotless.

Very professional and the job they did on installing my jetted tub was exceptional. From Matt who came out and explained the details to installation and the products they have. The installers were great and professional. Joey and Quinton were meticulous of how the job was done. Johnna kept me informed and Bob fixed a few little things that popped up. Would highly recommend them and will use them again when I get ready to do my other bathroom.

Just had Re-Bath finish a walk in shower install to replace our bathtub.The install was fast and the installer Joe S. was great.Wonderful Job, well done. We had called many other bath remodelers and none came close to price or quality in material, workmanship and warranty. Re-Bath does a lot of work with Home Depot so the level of trust and quality is there. We are very happy with Re-Bath.our Sales Rep Matthew was very impressive. Everyone we dealt with at Re-Bath was very helpful and friendly.

Love my new walk-in shower! Courteous installers kept me informed. Results AMAZING!

I called for an estimate on a tub/shower conversion and they insisted on both spouses being present. Expect a high pressure sales pitch when a company does business this way. Closing the deal same day is more important then insulting a potential client.

Entire bathroom remodel in 1 day! Easy experience and quality products! Highly recommend!

100% satisfied. Great service. Would highly recommend the company.

Wish I could give a half a star. It has been a week, and no one has called me back to address the valve issue we are having. We basically are not getting any hot water to our shower. Still waiting for someone to call to fix this...

Our bathroom was done by rebath and we would recommend it to anyone! We love it

They did a great job I am very happy with my new shower

I used these guys after finding them through Home Depot . Outstanding experience! My wife and I were badly ripped off by a guy a few years back (I didn’t realize you don’t have to be licensed, he stole our deposit )so we figured we could trust in whoever Home Depot reccomends. I found out they do over 1000 jobs a year locally so they must have a great track record. It was hard to find good feedback because no one puts good reviews online anymore unfortunately it seems we all only review when we have a complaint! Anyhow I checked with the Home Depot guy at the front desk and he was able to tell me they had an incredible COV rating or something which means that basically they have an amazing track record with Depot ! Anyhow work went great they were in and out in a day and the new shower looks awesome !

Updated Review: After leaving an updated review in July I was contacted immediately and the person that took on my warranty project (over from the point of original contact) was professional, prompt, and kept me in the loop so I knew what was happening in my warranty project. Tom made the frustrations I was experiencing go away through not only getting progress going on my project but through his customer service and communication. He made me feel like I matter and my project matters. Rebath honored my warranty and replaced my tub with a newer model that was comparable to the one I originally had installed in 2019.While my initial warranty experience (from April to July) keeps me from giving them 5 stars I do have to say that the service I received from Tom brings their rating back up in my opinion. This is the reason I went with Rebath in the first place (peace of mind with the warranty) and they showed in the end that I matter and they stand behind their product.———————————Original Review from 2019: I hired Rebath to replace a cracked tub that was installed only a year ago by a handyman and they were very professional. I love the way my new bathroom looks and the warranty gives me peace of mind.

Outstanding top to bottom! When choosing a company to remodel our tub/shower to a shower only, ReBath stood far above the typical “one day” remodeling companies. Rather than placing product over the existing unit, they do a complete tear out, with any necessary repairs and reinforcement included! The stamped product has the look and feel of natural stone tile, without the maintenance issues of traditional tile/grout. The installers were prompt and courteous, had everything done in less than one day, and cleaned up every bit of mess from the demolition/install. Everyone involved made the process smooth, in no small part because they are all employees. NO contractors! Worth every penny, and highly recommend ReBath!

Gone are the white, cracking panels in our shower! They have been replaced by luxurious walls that look like stone. While actual granite is far out of our price range, Re-Bath offered an excellent solution that fit the overall design of our home and our budget.It is now a pleasure to step into our shower, rather than glaring with resentment and disappointment at the second-rate materials that used to adorn our shower walls. With Re-Baths new shower surround, the freshly-painted blue-gray walls, and the new flooring, the bathroom has been transformed from daily refuge to modern retreat.Our journey to this point was not entirely smooth sailing, I should note. After our initial contact, there was a very noticeable gap in communications, not only between us and Re-Bath, but between Re-Bath and Re-Bath.Once the contract was signed, we were told someone would call us in a few days to schedule an appointment to double-check measurements within the next week or two. Two weeks passed with no signs of life. After WE reach out, an appointment was scheduled to remeasure. During that visit, we were told that wed get a call when the order had been placed.*SPOILER ALERT*No such call happened.After a month of silence, we called to make sure that things were still on pace. They were. Not long after, our appointment was scheduled. At this point, I was extremely nervous about who we had hired, given that they had utterly failed at communicating with us.The day arrived. The installers came out and did an absolutely fabulous job. I have never been happier to shower, and that includes after a week-and-a-half backpacking trip in the Rockies.This was a wise investment that will certainly raise the value of our home, and give us innumerable stress-relieving showers in the future.My one suggestion to the company: rethink your communications policies, or at least enforce your existing ones. You deliver an excellent product that I nearly regretted buying.

I cannot recommend doing business with this company. I bought a condo with a small shower stall in the master bath. It was nasty and I thought, moldy. I started at Home Depot, explaining that I wanted to reno my complete bathroom; shower, lighting, vanity and flooring. They handed me off to ReBath, who sent a salesman out. He took some measurements, told me he found mold, and presented his estimate. He also slammed his competition which I find unprofessional. I hesitated so he added incentives, of course, only good if I signed on the spot. I should have sent him on his way but signed the contract because of the mold issue. When the shower walls were installed (only the walls, they dont do the glass so I have to find another contractor for that piece), I asked one of the installers if he was able to take care of the mold and he said he didnt find any. I sent ReBath a polite letter advising that while the installers were good, I felt I was mislead and was not a happy customer. I also suggested that they change their company name to ReShower/Tub because the name ReBath is misleading. I have not heard from them. Not a good experience.

Great service, very fast installation, completed ahead of scheduled install date, and looks great

Great job and well pleased.