I have used this company many times and have always had great service at a fair price.
The lady on the phone was the rudest person Ive ever spoke with when trying to schedule an appointment for someone to come out to our home! Ill never recommend this place to anyone!
I applied for a position with Axsom. I called and talked to Todd. I explained who I was and that I was looking to do an apprenticeship somewhere. I gave him my background. He was excited to setup a time and meet. I was going out of town. I explained that we could meet sometime Monday when I returned. He said he was pretty busy but would reach out to me on Sunday to set something up. Monday comes and haven’t received a phone call from Todd. I gave him a call and left him a voicemail. Two weeks later I received a call from Todd, wanting to do an interview later in the week. We agreed to interview on that Thursday. Wednesday the day before my interview. Todd calls and says I have some free time today if you can make it. He says I have to leave here at 515pm. It’s already after 415pm. I hustle down for the interview. Todd liked what he sees. He asked if I could start next week. That he’d like to give me a shot for about a week. Then we can both touch base and see if I was a good fit for the job and so I. I agreed to do so. This would allow me to see first hand the job. I would be able to see if it’s for me or not. Well it’s the 4th July weekend. I’m coming home from camping thinking I have a new start to my career. I get a phone call from Todd. He states he wants to hold off on me starting. He hired a new guy with experience. If he doesn’t workout. He will give me a call. Boom a slap in the damn face. If this is any indication how they do business. Then I don’t want no part of this company.
I called in for some help and the girl who answered was extremely rude when I explained my situation i needed fixed! I wont recommend anyone to this company for sure!
We have used Axsom plumbing for years and appreciate all their hard work and timely trips to help us. Thanks to all the good staff there.
The Axsom-Franke team use their photographic equipment to look into our outside sewer pipe. No issues were found saving us hundreds of dollars.
Absolutely rude. Threatened to tow car when I walked next door. Was interested in getting a quote for some work on my home... Never coming here now.
Pulled into their lot to turn around as the road was closed. I had stopped for less than a minute to send a message on my phone before getting back on the road and a lady came out to my truck and asked me why I was there and told me to get off the property. Very unfriendly and rude. Definitely will not recommend for lack of respect.
Ive used Axsom-Franke for several years and they are always courteous, thorough, and caring. I recommend them.
The woman in the office is the rudest woman on earth. I dont know how they get any business with her being there spokesperson to the public. I dont care how much more I will have to pay to get plumbing on my property I will not give them a cent.
I have worked with numerous plumbers in town and never had the unprofessional treatment and price gouging of Axsom-Franke Plumbing. Someone else called them for the job but I was the one that got to deal with them. They did not do what I asked and cursed me when I questioned them. Then when I got the bill of $892 for a DRAIN CLEANING and called to have Todd explain the bill he cursed at me and hung up the phone. I am a professional in town and he even threatened to leave a negative review if I didnt pay. I paid him $500 and now he is taking me to small claims court for the remaining $392. This will be a first for me but I feel strongly that this is an act of principal on my part. I dont want this happening to anyone else.UPDATE: We ended up going to small claims court on the matter. Axsom-Franke fought for the remaining money they felt owed PLUS court fees. The court ruled in my favor and I had to pay nothing more, proving they were in the wrong.