The manager, now General Manager, (as I was corrected so rudely when I said Manager ), is very nasty. I INQUIRED about a storage unit, and wanted to see the available units. I was directed to a small cardboard sign that had pictures. She clearly did not want to get out of her chair to show me . On the way down the hall the floors were nasty and it smelled horrible. I noticed the air was not working on one side of the top level, unsure if that is normal or not . The prices were a little high so I decided to wait on renting .She clearly was not happy and was very rude. I do not recommend this place unless you like poor customer service.

Had a great experience renting a unit there yesterday. Jon was very helpful in explaining everything and getting me signed up. It was an easy process. The whole facility is extremely clean and well kept. The building is definitely climate controlled with it being cool (perfect for protecting your items in Georgia heat). I would definitely recommend using this facility for your storage needs!

Extremely nice facility! I do not have a unit there, but a close friend does.

In my honest opinion, theres no other better storage place, especially if you have things that the southern heat or humidity can mess up. Extremely neat and clean. Easy access to all the units. Just make sure that you dont have to use the bathroom while youre there.

Now that Emily is the property manager, everything is running smoothly!! She is so helpful, very personable, and takes care of us promptly!

Excellent customer service. Great security for your belongings and site is clean and well maintained.

First of I have to see this is storage facility looks amazing in the inside. Secondly i was just going to get a idea of prices and the property manager Ashley there was so helpful she showed me several different units and explained sizes and gave me prices. She was so knowledgeable of the units me and my wife was so pleased to have dealt with her and will be coming back to do business with her.

Easy to locate, very clean and safe!!! Ashley’s customer service skills are excellent! This is the first time I’ve ever rented storage space so I was clueless with procedures. Ashley walked me through every step until I felt safe and comfortable on my own. Thank you, Ashley!!!

Extremely happy with our decision to open up an account here.Competitive rates, extremely clean facility, but most importantly fantastic service! Ashlie made opening an account and moving in fast and easy. We really appreciated her efforts, courtesy and professionalism.Highly recommended!

Great facility and amenities, even if a little pricier. Double step secured entry and indoor climate control. Ashlee, the manager, is superb! Very friendly, great service! Highly recommend.

Very nice place, easy to get in and out. All doors open inside and climate controlled. Clean. Staff was helpful and easy sign in. Did not like that could not drive truck up to door and unload but everything else great.

Awesome facility. Staff is always nice and super helpful. Building is always clean and well-lit; temperature stays well-controlled. I had my stuff stored for a little over a year; never felt like I needed to come check on my things. Very secure - outside gate is looked after hours and only opens with your unique access code. Doors to the storage building are always locked and have to be opened with your access code. Convenient auto-pay for billing, statements emailed like clockwork. Highly recommend ☆☆☆☆☆

I love this place. Kristin Bourgeois is amazing and so sweet. She greets you with a smile and has great customer service skills. She madesure she explained everything to me thoroughly and answered all of my questions. The facility is so clean and decorated very beautiful. When I spoke to Kristin, I felt like I had known her for years. She is a wonderful person. If your looking for a storage facility I highly recommend this place. You won’t be disappointed. Great location, and great prices!!

I love the look of the office beautiful and cheerful. I also like the 24 hr access. The young lady who help me was also amazing.

Very professional and and courteous staff the property was well-kept and secure. As an army veteran serving overseas they were able to accommodate through the various times zones and communicated with me on a regular basis for any and every policy changes. I really enjoy knowing that my household goods were safe and secure thank you Woodruff Storage.

So far so good the young lady at the front desk was very helpful and polite. The prices are a little high but everything looked very clean and you can also come and go as needed to store your belongings.

Lowest prices in town, and a very friendly staff. The location, and office is take care of nicely. Kristin was very welcoming and went over all the rules, and explained everything thoroughly. She was super amazing, and I would recommend everyone to come here. 😊

The representative was very professional, friendly, and extremely helpful.

Ellie is the new property manager and this location and she is an absolute pleasure to work. I see from previous reviews that this location has a reputation of only hiring the best. Ellie explained everything to me throughly and I am satisfied with their low rates.

The property manager at this location is very helpful, knowledgeable and friendly. The property is very clean and well maintained

Two weeks ago we rented a storage unit and Kristen was very pleasant and helpful.She made sure our unit was easily accessible because of the heavy furniture we had. Units are climate control, very clean andI definitely recommend Woodruff Storage.

Best storage facility in Columbus! Super friendly staff and cheap prices! I highly recommend!!

Very Nice and very clean. Staff is helpful. Temperature stays consistently comfortable.

This was a great place to stow equipment if youre going away to Ranger School or anything having to do with Fort Benning. It was safe and your stuff is available 24 hours a day. Lauren and Kristin in the front office were friendly and wicked awesome.

Facility is usually shut down or the gates are broken. There is no communication, just a note on the door once you get there if that. Customer service is not great or readily available.

Great storage location. Clean facility.Keep getting misdirected emails telling me that my storage is cancelled, or my payment is due, then later an apology email.

I pulled up thinking I was going to a storage place but I had to double check myself because this place is so much nicer then anything I have ever seen. I love my things so I want to make sure they stay nice so it was a no brainer to store it in a nice facility. The staff was so helpful and made this process so much easier for me. Thank you Woodruff Storage for everything.

Kristin provided the best service possible from welcome to completing the paperwork and shown my storage area. Couldnt ask for better service. And always with a great smile.

The young lady was very professional and friendly!! Nice clean and roomy units.

Wonderful staff! The initial set up was painless! Kristin is very helpful and sweet!

Fun and cheerful decor! Great prices! Love this place! Always clean!

Broken doors, otherwise ok

Best place in town for storage. Staff is superb, facilities are nicer than you could even imagine.

Friendly and helpful staff, very secure and clean storage facility. Would definitely recommend to all.

Sweetest lady working hard was helpful

Very Good Storage Company ... Very HelpfulAnd Super Clean 👌👌👌😁😁😁

Such a wonderful facility! Clean and vibrant with an exceptionally friendly staff!

Excellent facility! Friendly helpful staff and excellent customer service!

I wish you did proration as I need to the 31 of July and was told you do not......................... that I would need to pay a full month........ I do not like that thought!

Friendly staff. Quality Facility

Awesome facility!!! Great team of ladies!!!

It is a very clean and friendly establishment.