They keep the credit/debit machine behind the counter and will ask for you pin; they will take your card and attempt to make purchases, or even double charge you, via a third party and using a VPN to make it appear as if it were out of state and by another company. BUYER BEWARE!!! Desperate times call for desperate measures and theft seems to be their modus operandi. Fortuitously, we have been able to stop the transactions. However, I will no longer be using this mechanic shop and am in the process of filing criminal charges against them for securities fraud.

Fast and friend staff with a great knowledge of a wide range of vehicles

I love this car shop Andy is a very nice guy and does amazing good quality work and he is very honest I recommend

The language barrier is terrible at this location, they gave me 3 different prices for brakes and rotors on my Lexus. No good

Ive been taking my daughters old car there for the last 2 years. I can honestly say Ive never had an issue with their work. Whether they buy the parts or I do I always feel they are either on par with other shops or in most cases a little less expensive. They really try to work with you when you ask them to check into an issue. I started going there when it needed rear suspension and they quoted me about $200 less than any other shop, they showed me both the old and new parts and I thought they were well worth the price, since then they have repaired the belts, brakes and front suspension and I dont feel like I overpaid, in fact I feel about $500 ahead compared to other shops I got quotes from.I would recommend them fully. Just be a nice person and understand they are busy (because they are reliable) and you will get awesome service...

My husband says they are very hardworking reliable, and trustworthey, and the plus the prices are Excellent! I say take your car there if the need arises and find out for yourself im taking mine next week😊

I had previously only ever taken my car back to the Honda dealership for maintenance and repairs, but couldnt justify paying what they were asking to replace the starter on my 15 Accord. I am very pleased with my decision to take it to National Auto Services instead. Andy took great care of me and was communicative throughout the whole process. They were fast, efficient, and most importantly - reasonably priced and honest. I will be back.

Fast and Friendly service with affordable pricing. A family member of mine has been using them for 10 years now with no issues.

Ive dealt with this shop a few times to get my car repaired. The first time was for an alternator that came with a 12 month warranty. The price was good so I went ahead and did it. Then, 14 months later the alternator needs replaced AGAIN. But of course because it was over 12 months since it was fixed we had to shell out more cash to get it replaced again. An alternator shouldnt die after a year!! It was hooked up to a brand new battery too.This most recent time, my partner took the vehicle in and told him what is wrong, but he never even put the vehicle up on a lift so he didnt even see the problem we originally brought it in for. Then overcharged us about $100+ (compared to a larger mechanics in the areas prices) to repair something that probably didnt even need to be replaced. If he didnt put it up on the lift how did he know that there was a problem with one of the control arms??Needless to say we are never using this shop again. The mechanic is not trustworthy and will overcharge you for parts.

Guaranteed reliable work on your car but they’ll go thru everything inside of your console and glove box and leave the evidence on the seats. They also steal change? I now know not to leave anything of value inside of my car when I take it to get fixed, even if it is a few dollars in quarters.

Honest, responsive and pricing is reasonable.

I was stranded ( 2 hrs from home)at Children’s Hospital with a car that wouldn’t stay running. I got to Auto Zone and they diagnosed it with their tester. Got on my phone and found Nation Auto. Gave them everything. He got the part and had it waiting for me when the tow truck got me there. Took me right in and had me in and out in 45 mins !! THANK YOU !!!

Worked with them a few times. Didnt love the quality of the parts they used but its not like they were terrible. Was completely turned off to them after I got quoted this crazy price for a lot of suspension work. I wasnt there and I worked with them before so I trusted the assessment and just asked them to do what was absolutely necessary. Later on, I was short on time so I took my car to another shop closer to my work to do the rest. The other shop told me that none of the things that supposedly needed fixing were broken and showed me what was actually wrong. So either these guys are kinda incompetent or they were trying to fleece me. Either way I wouldnt go there unless its something routine and you are there for the fixing. Also make them show you the broken part just to be safe

They fixed my truck same day, for an extremely reasonable price. He’s running good as new. Will definitely be back for any future car issues! Thank you!

Called about service and no call back

Took our vehicle in for a lower control arm replacement on the drivers side.Told him that when we brought it in, and that another shop had given us an estimate already.Guy calls and says the driver side is fine, but the passenger side is a little loose. So we paid out $400 to get it fixed, and now go to get an alignment and cant get one because the DRIVERS SIDE needs replaced like I told him!!!!Now we still cant effectively use our 2nd vehicle because he didnt listen to me to begin with, and when I called he said he never put it on a lift so he couldnt tell it was broken.Bad customer service. Also didnt tell me to start with that his quote did not include labor so we paid more than we initially thought we needed to.

Andy always treats my cars and self with excellent service

Pops will take great care of ya.😉😉

Nice owner and they try to work with you

I have been a Customer of National Auto of 20years. There not a better shop in the state of Ohio for QUALITY AND PRICE. I refer everyone I know to this shop. There nothing they cant do from little jobs like brakes to providing you with a new engine. If your smart bring your new or used vehicle to Andy!! If you going to purchase a used vehicle they will look at for small fee make your not getting a bad deal.Thanks Andy your #1 Fan.

This place is pretty good he fixed a couple my cars quick and on time but I have a car up there now that it took two weeks to get diag just tell me that he know its the water pump but it could be something else after he fix it I really cant rate right this place now until I get my car back but we will see.

I have taken all my card to National Auto Repair. Not once did I ever had an issue with them. Awesome business

This was my first time coming here for auto repairs and I will definitely be coming back. Everyone was incredibly nice and helpful, the price was very reasonable, and I got my car back in under an hour.

Honest. Affordable. Efficient, and communicative with all my repairs.

A friend of mine recommended them and so far I have nothing but good things to say about the service, they know their stuff and theyre quick as well as very fairly priced.

They keep my car running for far less than the competition. Been coming here for about 12 years. Wouldnt go anywhere else.

They are very honest and inexpensive. They do good work.

Mr Andy is the BEST. HE is honest, he knows his stuff, and his prices are affordable

Unfriendly, Rude.

Good work.

EXPENSIVE for some things but the work is quality and you have your car back fairly quickly

Because they give you a Fair quote up front

Dose great work

Fast and friendly service will be returning

Excellent services

Good service

Getting car fixed