We just moved here from Kentucky and needed car insurance. They were all very nice and helpful .
Renee and her team are amazing. They have great coustomer service. Thank you Renee and team. If i could give them more stars i would.
Great staff and people in general. I withoutb a doubt, recommend thier service completely. Very trusted by me.
I have been with this company for over 4 years. They offer beyond amazing customer service. It’s not even that she is back by “State Farm”, it’s the tone and environment that this location has,I would never go anywhere else. I have never met an agent that was so amazing, so amazing she can be my friend on the outside. Even her staff is amazing they have a family friendly environment. When I visit the office i feel like i am at home. I think this site represents the brand very well. They be having me singing the song “like a good neighborhood State Farm is there” lol thats how i be feeling when i tell people about “this site”. If we wasn’t experiencing COVID right now i would just stop by just to say hey.
Good people at this insurance agency.
I have been with State Farm for years and when my agent retired I was transferred to Renees office. I recently had to file a claim and was very impressed with Renee and her staff. They reached out to me three times to see how I was doing while my car was being repaired. I have never had an agent do that before.
Would highly recommend The Renee Starr team for your insurance needs. Always available, excellent service and passionate staff. Check them out for yourself.
Its out of my way, but I wont go with anyone else. I recently had my car hit and run, they held my hand and made the whole process of filling the claim, picked up my car for repair, went ahead and totaled it, got me my money so quickly, was really totally painless. Im so impressed by them. They have called several times just to check in. Highly recommend them.
I’ve had State Farm Insurance for well over 8 years now & they are always quick to respond any time I have an issue/question. They always have affordable rates & very easy to deal with.
Matt is a great representative. He helped me save $20 a month, and was very patient with me. Thanks Matt!!!
Renee and Colby have been so great! They have done an amazing job helping me understand my insurance options and they’re always so nice when I come in! I always look forward to meeting them and they’re always there if I have an issue or have a question. They also helped me refinance my car and they offer FREE gap insurance! Can’t beat it. I drive from Lancaster just to keep my insurance with them!
I absolutely love my agent Tierra. She is always very helpful when ever I need her. They even sent me a birthday card! Rates are more than reasonable and the road side assistance rocks!
Awesome customer service and savings from previous insurance company! Thanks for all you do!!
Very affordable and prompt to handle any issues Ive had.
I have been with State farm for quite a while now. I love them they are the best. they are so helpful nice respectful and they will go out of their way to help you with anything that you need. They have email phone calls texting which is so convenient nowadays. I will be with them for many many years to come.
Renee has always gone above and beyond to provide great service to us! I definitely recommend choosing her office for your insurance needs!
I love good service with a smile and I got just that here! Im picky and particular about who I do business with and so far, switching from old and familar to new has been challenging but the crew here made me feel like I had met them before and I felt right at home. In fact if Im in the neighborhood, Ill pop in to say hey!! Who does that unless you like the people you interact with. Kudos!! Keep up the good work, Please
I loved working with Renee and Colby, they are both wonderful people, and very helpful with any needs I came across A+ from a mother of 4 kiddos and my husband if you want a reliable agent and great service please look into them. Loved doing business with you and look forward to do more in the future.
There to the point! No run around and always always there!
You would be hard pressed to find a group of people who are more friendly and hardworking than the individuals in this office. Whether its taking a payment or discussing differnt life insurance options everyone Ive dealt with has made me feel like their #1 priority. I would recommend them without hesitation to take care of all of your insurance needs.
Always helpful when I have questions.. And never have a problem adding or taking off a car.. Good people
My boyfriends payment was different every single month. One month $230 another $260. He tried extremely hard to understand why and figure out what was going on. He never got his money back which is at least over $40. Worst of all he could never even get ahold of the Renee Starr lady that owns the place. She avoided his emails. He even tried contacting customer service and they were no help. He did everything he could to sort it out. Very ashamed at how they handled such a simple issue. He has now found way more affordable insurance and an insurance agent who responds to his emails accordingly. Take your business elsewhere.
Very easy to work with. Very nice staff
Complete incompetence. I have to give one star because there is not an option for zero. Quoted completely wrong price for a simple Auto policy, eventually doubled in costs per month. good luck getting a phone call back when promised also. Need I say more? There is no FEEL LIKE you DOUBLED my payment in less than six months. Did you forget that you told me YOU missed a speeding ticket in Franklin Co. Like I said before COMPLETE INCOMPETENCE
Everyone was nice and the best insu3
Renee and her staff are exceptional. This wonderful agency is professional, knowledgeable and friendly. Colby is always such a pleasure to work with, as is all the staff.
They are adding feed and increasing my payment plans.
Very helpful. Very nice, very caring they will take the best care of you
Thank you for your fast replies to my many requests. Both Renee Star and the Office Staff...
Awesome people and great selection
Awesome staff!
Fast and Friendly