Whitehall did a great job on my carpets! Not only did the carpet look brand-new when they were done, but the pet stains/odors from our dog were gone too. The techs showed up on time and were very polite. I would recommend Whitehall to anyone in the Columbia area.
I am absolutely amazed how my old carpet looks after professionals from WHITEHALL CARPET CLEANERS done with it! Young men were very knowledgeable, polite, answered all questions I had. They had been on time and did wonderful job for very reasonable price. I am Realtor and would recommend this company to all my friends and clients. Thank you again for your help! Nadia Boyd
Whitehall Carpet provided me with a quick appointment, professional communication, and a very knowledgeable team. They were in and out in no time with cleaning a dining room and living room. The carpet is absolutely spotless. I would definitely use them again!
We’ve been privileged to have Whitehall maintain our floor coverings and furniture and even ceilings following water damage over many years. The staff is always professional and friendly and meticulous, reviving our decor and treating problem areas. We trust them to be in our home even if we aren’t present. Follow up and personalized help from the office is consistently excellent. We wouldn’t employ anyone else for these services.
I never leave reviews….but I just got my carpets, couch, and kitchen hardwood done by this company and the results are incredible. Great communication and they worked really hard to make everything look brand new. I am very appreciative of their work.
I received carpet cleaning service. I did not give 5 stars because I requested mask and shoe covers and they were not wearing either. They were on time and I arrived a little late. They started cleaning before I got there. A contractor let them in my home. I wish they would have waited so we could have viewed the rooms before the service.
Great rug cleaning & customer service. I especially appreciated their pick up & delivery service.
They were on time, professional and efficient. To my delight, the young men were able to remove my granddaughters silly putty that she said wouldnt stick to the carpet. I highly recommend their services.
I thought the folks cleaning should have done a better job explaining up front the process and how long it was going to take. They also didn’t clean up after themselves when leaving… left a long trail of water residue on my wood floors from the hoses.Many of the stains in the carpet resurfaced after a week or so.I’m not sure we’ll use Whitehall again.Edited to add: The reservation/appointment was under the name RHOAD.
They did a great job cleaning my area rug. Service was fast and efficient. Will definitely use them again in the future.
I have lived in the Irmo area for over 10 years. I have used other carpet cleaning companies in the past and I’m so glad I call this company this time around.Very good communication, upfront prices and reasonable prices! I need to have the kitchen floor grout cleaned and I will be using them for that as well! Thank you!
They did an awesome job cleaning our carpets. They removed stains I never thought possible. They also replaced carpet on a stair that cats had shredded. I absolutely recommend them for all your carpet needs!
Whitehall Carpet Cleaners did a great job cleaning dog urine from my guest bedroom when a family member brought their dog with them. They were on time, professional and made sure to protect the wall corners from being nicked due to their equipment. I can highly recommend Whitehall Carpet Cleaners.
We’ve used Whitehall Carpet Cleaning for the past 3 years. We used other services before, but once we tried Whitehall, we have stuck with them ever since. They do a great job and are friendly and courteous. They often go above and beyond what would be expected. The first time we used Whitehall, we were impressed with the team of two that arrived. Since then, we always request the same team and have been fortunate to get them every time. That’s been our experience with Whitehall, hope yours is just as good!
Very professional and courteous. Travis and Devan did a great job and we are impressed! Whitehall got us in the same day we called. Would recommend and definitely use their carpet cleaning service again.
From setting up the day of service to finishing up and after I am very pleased with the service, the customer care over the phone, the people who came to perform the service and the response I received regarding my questions after the service. I have used Whitehall in the past and will continue in the future. We had an accident on our carpet and after trying for 2 days to get rid of the horrible lingering smell of urine in our brand new carpet I decided to let the professionals handle it. I am glad I did. I calles a few days later I had an appointment. On time and quickly the service was explained and performed. After the two gentlemen left I called customer service because there was a funny smell and it was explained that it’s part of the process and if not gone another service would be done for a few of $30 I believe. It was not needed. By the next day as promised no smells of any kind, I got on my hands and knees to smell the two specific spots of the accident and there is no smell of any kind. I am pleased and satisfied with the service and response provided when I freaked out thinking the room would still smell like sour stuff. Great communication.
Whitehall does great work. They are dependable, thorough, and do exceptionally great carpet cleaning for a reasonable price. Their crews are trustworthy and polite. I have called on them for over a decade and will continue to do so. Good people!
Kane did a Great job! I called on very short notice and was taken care of quickly and we are Very Pleased with the results! I highly recommend them for carpet cleaning.
They were very through, got all of the stains out. They were prompt and certaious. I will use and recommend them in the future.
Spilled big spot of olive oil on kitchen rug and they were able to completely remove oil and clean rug in short amount of time. Nice people to deal with and would highly recommend.
We just recently closed on our newly built house. The contractors brought in red clay on their shoes after it rained and the clay got all over the carpet. They tried to clean it, but could not. We called Whitehall to see if they could. They were at the house the next day and did a fantastic job cleaning the carpets. No more red clay! I would definitely recommend Whitehall to anyone that needs carpet cleaning.
We had Whitehall Carpet Cleaners power wash the front of our house, which gets very little sunlight and had been growing some mold, as well as the overhangs and gutters all the way around. It looks so good! I dealt with Matt, who is both professional and very pleasant. They arrived when I expected them, charged what was agreed upon beforehand, and left our house looking super. We will definitely be using them in the future.
I think the men from Whitehall who have cleaned our carpeting, area rugs and upholstered furniture do an amazing job. They take our 30 year old carpeting, perform a miracle and make it look new again. We have used Whitehall for years and wouldnt use anyone else.
I have been using Whitehall Carpet Cleaners and only them for years. They do the best job and my old carpet looks wonderful when they are finished. The entire house smells good. They cleaned a handmade area rug for me as well and it looked amazing. Thank you Whitehall for your dependability and jobs well done. Lynn Doolittle
We have used Whitehall Carpet Cleaners numerous times. They are always professional, arrive on time and the results are amazing!!!
Great service. The workers were very prompt, friendly and professional. Made sure I was happy with the job they did and cleaned any mess that was left. Would use them again.
The service is professional and the price reasonable. Very happy with results.
Whitehall Carpet cleaners are top notch! They do a wonderful job every time I call. Highly recommend this small family business. Great people! Happy to continue doing business with them.
Steam cleaned my tile floors. Came the day after I called, were on time and quite professional. Did a great job on the floors. I would recommend them to anyone.
Great job! Thorough, efficient and timely. Will use service again!
The guys had a hold up at their previous appointment so they were about an hour and a half late. However they offered me a discount and instead cleaned the outdoor carpet on the porch that was nasty and got it very clean. They did a really good job on my floors throughout the house, getting all and any stains up. It smelled fresh and they were pretty dry when they left. They did my living room, 3 bedrooms, stairs, game room and porch and were complete in about 1.5 hours! There prices are better than any of the big guys and I have recommended them to my realtor and everyone i know and will use them again if I can.
Very professional on time very through office staff were on the job pleasant and very kind in my time of termiol. Will use them again for any of there other services snd would reccomend them to all I know Travis McMurray was the technician he was wonderful
Showed up on time. Very professional and reasonably priced
We had Whitehall Carpet Cleaners come and do all of our hardwoods, tile, and carpets. Weve lived in the house for almost 6 years, have 2 big dogs, and 3 cats. Weve never had the carpets professionally cleaned. I really expected to hear them say there were some issues with the carpet upstairs that they werent able to get cleaned up. Sure enough, all the spots and stains in my carpet are gone! Everyone was extremely professional, and pleasant to deal with. All in all, dealing with the folks at Whitehall Carpet Cleaners was amazing! We would highly recommend them to anyone looking to get their floors professionally cleaned!
The carpet was cleaned and sanitized due to water damage. Trisco and Devin did an excellent job! Both were exceptionally professional, and rendered timely and excellent service. Well pleased! I recommend and certainly will use this company again!Patricia
Have used them for years they do an excellent job have also recommended them and those people were pleased also
I was very happy with the service we received from Whitehall Carpet Cleaners. They were friendly and accommodating on the phone during scheduling the service. Their carpet professionals arrived on time and were helpful, answering my questions willingly. The carpets look great. This is the only company I have used for carpet cleaning in 25 years.
Everything was fine. The employee was on time and did what he could to get a coffee spill out of my recliner.
John and another gentleman cleaned my carpet on Sept 2, 2020. They removed numerous pet stains and the carpet looked and smelled so much better when they were done. They were both very courteous and professional. John recalculated the price to be less than what I was initially quoted. I appreciated his honesty. I will definitely use Whitehall Carpet Cleaners again.
I called and scheduled them at the last minute & they arrived at the scheduled time. I have used two other carpet cleaning companies, but Whitehall Carpet Cleaners definitely produced the best results for my carpet.
Heavy pet stains due to old dog. Travis was extremely conscientious and thorough and did a fantastic job! My 18 year old carpets look better than they have in years!
These guys are every bit of 5 stars from start to finish! My dog got sick and spued bile all over my carpet. They fit me in last minute and bumped me up to an earlier appointment. The 2 gentlemen provided exceptional customer service and were very knowledgeable. Im still amazed they were able to get my carpet cleaned! Whitehall Carpet Cleaners came highly recommended from a few family members and I definitely see why. Thank you guys!!
Very timely and showed compassion as a customer to what you are experiencing. Great customer service and very friendly staff. Reasonable pricing and considerate of your situation.
I have decided to update my review to 3 stars over 1 star after speaking with one of the owners. I made a review before speaking to someone about our issues. We do appreciate them contacting us and stating they would return to clean it again, but we were still overall dissatisfied with the outcome.Please keep in mind we have low pile cream color carpet. This was our pet room and we seriously cleaned the room before the carpet was cleaned because we painted 2 days prior to them coming. We were completely unaware that damp carpet would make it look fairly decent for a short period of time. We were made aware while on the phone with one the owners that the dirt can resurface after drying and if the carpet was treated before it can be affect the outcome. That wasnt the only problem it was the after smell. We followed all the directions left the window closed and placed the fan on high. They stated before leaving it would make the sink in. We also used two fans used for drying carpet. The scent was completely masked while still damp and we paid extra for the pet odor eliminator. This was clearly temporary because by mid day the next day the pet odor quickly returned. At this point we had already spoken with one of the owners and said we didnt want them to return we wanted to replace our carpet instead. The service was done on a 8/18/20 and we had our carpet replaced in that room on 8/20/20. Our room is 10.5x10.5 we paid $125 to get the carpet cleaned. I purchased new carpet at a fairly low price and had the company install the carpet for $85. We were told the dirt could be trapped in the carpet or even the pad. The company that replaced everything for us said that pad was in fairly decent condition for it being a dog room for a year. We have cement, pad, carpet so there wasnt wood underneath to absorb the odor or stain. Overall we stand by what we originally said. We appreciate the call, but pet specialty is not their expertise. We cant believe a company would charge $85 to install all new carpet and a pad, but we paid $125 to get carpet cleaned. We feel completely stupid and please dont make the same mistake we did. Really look around on all your options first.
This was my first time using Whitehall. I was very pleased. They were prompt and ready to work! Kayla and Kane were great! They were polite and gave me step by step of the process for cleaning the floors. My hard wood floors are clean and beautiful! Im very pleased and I will recommend them to my friends.
Our sofa and recliner looked brand new after Whitehall finished cleaning. We are extremely pleased and would use them again.
The men were respectful, knew what they were doing and did a good job! They were nice and very respectful of my property. I love Whitehall carpets and would recommend them highly.
They really took their time to make sure it was cleaned well! We have used Whitehall Carpet Cleaning many times, and it seems they keep improving! The stairs have never looked so good!!!
Excellent service. Have used Whitehall since they have been in business. Very dependable
I contacted them via their website and received a same day response and next day service! Up front pricing and no hidden costs. Two professionals came and provided great service. Very respectful of my home. Service results exceeded my expectations.
Ive had my carpets cleaned by Whitehall Carpet Cleaners for at least a couple of years now. They are GREAT!!! Each time, my carpets look brand new after cleaning. And the cleaners are so professional! They havent disappointed me yet! I strongly recommend this company for your carpet cleaning needs.
Great company. Very responsive and high quality work.
Great job cleaning carpet!
I have a officially found my new carpet cleaners!!!Travis and Trisko were very professional, knowledgeable, fast and efficient (in that order). I mean they are like carpet cleaning super heros. My 8 year old carpet has been restored! I have suffered from mediocrity from the competition. Well... there is no competition. I am one happy and beyond satisfied customer!
They did an amazing job on getting my carpet cleaned and looking beautiful again.
I would 100% recommend Whitehall Carpet Cleaners! They got my homes carpet smelling and looking brand new!
Excellent work and great customer service! Definitely recommend.
I have been a happy customer for years; Whitehall would come to my home and clean the carpet in my bedroom. Recently, we had the carpet replaced with hardwood, but I needed rugs cleaned. Whitehall picked them up, cleaned and reinstalled my rugs. The cleaning was exceptional. Spots that I’d thought would never come out are gone. What great service. Staff are polite, efficient, and delightful.
I was very pleased with the service of this company and the results of the carpet they cleaned . Great customer service and very reliable . Will definitely use them again .
Filled out the questionnaire on their website and they quickly responded. Texted me about pricing and answered questions quickly & offered resources. Technicians(?) called to let me know their ETA and upon arrival were amicable and inquired about/listened to any concerns. Worked really efficiently, clearly have a good system down with each technician performing certain tasks to keep the flow moving. Explained what I needed to know about time frame and use of carpets after cleaning. Took credit card payment over the phone, which is a little bit less secure, but give you an invoice/receipt of the work, so you have something to match.
The two guys were very professional with wonderful personalities. I highly recommend!
They were wonderful. They got out stains that I was afraid were permanent. They called when they were on the way and could not have been more considerate or professional. Highly recommend them.
I remember as a local Columbia-area resident in my youth having Whitehall Carpet Cleaning come to our house and do an excellent job. This was back in the 1990s. Theres a reason theyve been in business this long, and todays visit to my home is a testament to their continued focus on service, timeliness, and value.I had to re-schedule my visit initially due to to a work conflict, and the kind lady that answered the phone set me up a week later with no issue. Today they arrived slightly ahead of schedule, and since I work from home, I had to quickly explain what we needed and then disappear into my office upstairs.After my several hour work call, I came downstairs to find my previously stained, 7 year old white sofa looking nearly brand new. The carpeted areas and area rugs they cleaned looked pristine as well.Im sure there are other excellent carpet/upholstery cleaning businesses in the area, but I have had Whitehall Carpet Cleaning service our home several times with consistently excellent results. Why change a good thing?Youre in great hands with these guys.
My mother in law gifted us with a furniture cleaning as a house warming gift. The gentlemen that came out the first time were very friendly, professional and we enjoyed them. The furniture they cleaned did not come out how we expected, however. It still looked dirty. We waited a few days for it to dry we thought maybe the dampness was affecting it, but it looked the same so we called the company back to see if maybe the solution didn’t agree with the couches. They were apologetic for how the cleaning turned out and quickly rescheduled another cleaning. The new employees were great and the second cleaning was just what we needed. We are very happy with the business and would use them again!
Matt and his team have done a great job for me over the past 20 plus years for both my home and businesses. Had an emergency with a vehicle that ran into one of my stores and he had a crew there in a short period of time to get things cleaned up. They continue to provide great service and get the job done right the first time. Thanks
Excellent customer service. My furniture and rug looks new. On time and courteous. Would definitely recommend.
The guys did great. My carpet looked brand new after they left. I am still smelling the fresh deodorizer they used and it’s been a week. Jennifer, the office manager, was very polite and got me scheduled immediately. The guys even sent a text when they were a few minutes away. I will definitely be calling them the next time I need my carpet cleaned and have already referred them to my mom. Nice to work with a company these days who still does what they say they are going to do.
They did a good job cleaning the carpets of my rental house. I gave them 4 stars due to some confusion over my scheduled service time and I had to make an extra trip out to the property but I don’t live far away. I will use them again.
Today I had Kayla and Travis at my house. Number 1-punctual! Number 2- efficiency. Number 3 - did a great job! Highly recommend!
Travis and Trisko were friendly, efficient and knowledgeable. Great guys, great job...Thanks!!
On time. Friendly. Masks on. Did a GREAT job. Very pleased with their service.
White Hall carpet did a fabulous job cleaning my home! We have two dogs that stay inside and a newborn so it was important for us to get the carpets cleaned before she starts crawling! White Hall did the job and the woman I spoke with on the phone and the two team members that came to my home were easy to work with! I will be using them again!!
Arrived early. Very polite and professional service. The carpet looks SHADES lighter, and the spots are gone.
Great job and able to remove all pet stains.
Did a good job. Price was reasonable.
Whitehall Cleaners were able to get me a next day appointment, and while they were running a little behind, they were great at communicating it with me. Once they were here they were fast, professional, and did an amazing job! Ill be using them again for sure!
I learned pretty close to the last day of my lease that I was required to have the carpets professionally cleaned. I was able to easily schedule online and confirm via text- which was incredibly valuable in the midst of the moving chaos. On the day of our appointment it was pouring down rain and I felt awful that they had to keep going in and out in the rain. They arrived on time and cleaned all the rooms quickly. I was very pleased.
Carpet looks so good and couch, too
Crew arrived at appt time. Mapped out the order of the rooms to be cleaned. I don’t think I’ve seen two people work as hard as they did. 100% satisfied with the results. Better than I had hoped. Stains are gone!
I thought they did an excellent job, did not take them forever and it I did not cost me an arm and a leg.
Two fine young men were here on time, got right to work and did a great job on my carpet and one sofa. My items were old and very dirty and looked almost new when they left! I will definitely use them again and recommend them to all my friends! Thanks Travis and Jake.
Very professional folks. On time. Excellent work. Fair pricing. Would highly recommended them to others.
Always quick to respond to my carpet cleaning needs. Also, the technicians are efficient and get the job done correctly every time. Thank you!
My experience with Whitehall Carpet Cleaning was very professional and very informative. I scheduled Matt and his team for one service and ended up having to monitor and adjust for a water emergency. I appreciate Matts guidance and support throughout the emergency. Jennifer was very patient and understanding about the entire situation as well. Their work was prompt, courteous and top notch. I will certainly use their services again !
I always use Whitehall Carpet Cleaners. They are prompt, pleasant and professional.
Fantastic job by the two guys who cleaned my carpets. Great price and went the extra mileThey told me what they were doing cared about every detail would highly recommend.
My hard wood floors shine! They are very professional. They showed up on time, completed the job in a timely manner. Answered my questions.
On time. Respectful. Careful. Pleasant. Took extra care of new carpet when they did my tile floors!! Thank you
Whitehall provided carpet and upholstery cleaning for us and did an excellent job. They were prompt, professional, and accommodating. We would highly recommend Whitehall.
My carpets look like new! With little kids I thought we needed to replace our carpets to get them to look this good. Nice deep clean. Will use again when needed!
Love them..have used them for 25 years...would never call anyone else
Showed up on time and did an excellent job... cleaned carpet looks better than I expected...
I have used this company several times and have not been disappointed ! Theyre punctual and the cleaning guys are knowledgeable and address any concerns or questions you may have ! Recommended ! Oh yeah, they actually get your carpets cleaned !
So pleased! Carpet looks brand new. The team at Whitehall Carpet was super nice. Carpet was even done early. They take great pride in their work and checked to make sure the carpet could be cleaned (not all carpets are made of wool) before evening taking it to be cleaned. Thanks!!!
We called Whitehall that morning and they where t our home by lunch time. The carpet was very damaged by the tenant before us and our landlord thought it couldnt be saved. This was the best carpet cleaning experience we have ever had. We have had this carpet cleaned twice before, by two diffrent companies and it looked nothing like when Whitehall finished. The tech was very professional and he did an emaculate job. This cleaning saved our landlord a lot of money. Will definitely be using them from now on.
The technicians were on time, very polite, and they did a great job. I hadnt had my carpets professionally cleaned in several years, so I wanted someone really thorough. A friend recommended them to me, and they exceeded my expectations. Carpets look awesome. In and out in under an hour (3 bedrooms + living room). I always like to support local businesses, so I will definitely use them again.
Kayla and Travis were terrific!!! Appreciate their hard work and professionalism!!! Such nice young people!
Truly amazing and outstanding service. Very easy to schedule service, great prices, and very professional. Their customer service is outstanding and very personal. I would recommend WCC to anyone!
Whitehall Carpet Cleaners did a great job. The technician was patient and very knowledgeable. He went above and beyond, and made my home look great. I would absolutely use their service again.