Maxcare did an awesome job of cleaning our upholstery. They were prompt and very courteous and professional. They cleaned up afterward and we were very pleased with the service and would highly recommend them to family and friends.
The representatives from MaxCare were prompt, courteous, hard-working, quick, and professional. The communication from the company was easy and thorough. We will definitely use them again!
Hired MaxCare to clean a room of carpet. They did everything they said they would and followed up quickly. They are easy to work with and I would definitely recommend them!
I was very happy with the work performed by MaxCare. The carpets look great, and they were friendly and professional. I will use them again.
We use MaxCare to fix the transition areas between our carpet and tile, where the old tack straps were not installed correctly and poked our feet. We are incredibly happy with the t-cap installation. The repairmen were courteous, professional and did a wonderful job.
Rob and his amazing team had everything the way we wanted it in no time. Full home carpet stretch, repair and cleaning. Reasonable rates, extremely professional and outstanding outcomes! We will only use MaxCare for our carpet care needs.
Rob is a consummate professional, his explanations were thorough and he made sure we understood the various aspects of what carpet cleaning could and could not do for us. He didn’t try to talk us into anything that wouldn’t have worked or may have made our situation worse (he was very honest about what we could expect) which is greatly appreciated. There was no hard sell, just helping us get the service that would be best for us.He went out of his way to give (free) advice on things like buying a new vacuum cleaner and the kind of carpet to get if we decided to replace, as well as effective products to use on our carpets and where to buy them.They showed up on time, were always very friendly, and worked quickly. It was a great experience. I highly recommend their services.
Everyone at MaxCare was very informative and provided service beyond my expectations! They are wonderful to work with!
We purchased this rug 20 years ago in Virginia. It has moved with us twice, finally landing here in Columbia MO.Weve had self cleaning, and hired traveling rug cleaners at least four times.MaxCare did a far far better job of restoring softness, cleaning and care than any weve used before.This is our first time using MaxCare, but it wont be out last.
First time customer ..very impressed with their work... very detailed touch on all areas...will definitely recommend to others and YES will be our only carpet professional cleaners with much satisfaction
I needed quick service they came out in 4 days notice super nice on phone and even nicer in person. We had slate, carpet and white couches cleaned. They all look brand new!! We get the white couch done yearly used to use Stanley will now use Carpet max as they made it look brand new and was 10 times better!
Rob is great and prompt with communication. He is very knowledgeable and explains things well. I will definitely use them in the future and also recommed MaxCare to my friends.
Wow! They were amazing, professional and FUN! What a huge difference in the furniture and carpet. The husband just keeps saying it looks really good! For any one trying to decide if having this done is worth it, the answer is YES! Pass the word - these guys are phenomenal!
Ive used MaxCare for many years, they always do a great job whether its carpets or upholstery that I need at that time. Very reliable and always here when they say theyll be here.
Our Property Management company only uses MaxCare for water extraction and carpet cleaning. They are very responsive to our emergencies. They also assist us in scheduling directly with a tenant. We are very happy with their services.
They were extremely thorough, detail-oriented and professional. They showed up on time and were a pleasure to work with. We will definitely use them again when the need arises.
Prompt and professional. They take pride in their work. Beautiful job stretching my older carpet and best job ever on the carpet on my steps. I would highly recommend them.
Awesome service. Rob did a great job educating me on how to clean and care for my tile floors. Great company to work with.
Great service & reasonable prices. Will definitely use them again when the time comes!
Excellent care of my carpets, very professional while managing his equipment through the house. Punctual, great suggestions on future upkeep of my carpets. Oh, and supreme pricing.
The customer service is excellent. They are knowledgeable and timely. Great company.
This was an excellent company - I was so pleased with the professionalism and overall kindness of the people, from the beginning call to the follow-up. Everyone was knowledgeable, professional, and helpful. I am also extremely pleased with the results, and their commitment to customer service! Highly recommend!
Oh my goodness. MaxCare’s staff was so professional. They sent information prior to the appointment. The staff was so attentive to protecting our furnishings and walls. And, yes they pre vacuumed our carpets the cleaned them. I would recommend them 100%!
They are the best company in town! always on time and they always do a great job!!
10/10 would recommend. The technicians were very knowledgeable and professional. I am very happy with the high-quality cleaning service as well :)
Rob was great to work with and very resourceful. I would definitely recommend him to my friends.
Max care did a great job. We will use them again!
Our tile floors had not been professionally cleaned since we moved in 18 years ago. After having flooring replaced in several areas of our home, the dirty tile and grout lines really stood out on the old flooring. We contacted MaxCare for a quote and they responded immediately. They came to our home to try different cleaning solutions on a few test areas to determine the proper one. We then set a date for the work to be done.On the date we had the service done, MaxCare did a wonderful job for us. They kept us informed via text and email, and arrived promptly when they said they would. They even took the time to perform additional work on a bathroom floor I had not originally discussed with them.I would definitely use them again in the future.
Quality work performed by an on-time technician.Thank you MaxCare!!
Fast and friendly service, will be using them again.
Repaired some wrinkles I had in my carpet. Vacuumed and cleaned all my carpets. I thought they wouldnt be able to get out the stains in one bedroom but it looks good. Polite and fast!
MaxCare is my new go-to carpet cleaner in mid-MO. Quick, efficient, professional and affordable! I can’t recommend them highly enough.
MaxCare has been a very good company to work with. They are always quick and responsive, they do a quality job, and they will be very direct and honest about what is or isnt salvageable. Their quotes are accurate, and their staff have been amazingly easy to work with.
Fantastic results! Pete was professional, thorough and timely taking care of our tenants sofa after a roof leak. They are our go to for any future cleaning needs.
I am a repeat customer of Rob’s. A few years ago, he cleaned a Persian rug that has great sentimental value to me. He’s trustworthy, professional, and really knows his stuff. He did excellent work! When I was needing my wall-to-wall carpet to be cleaned after my cat had been urinating on it for a couple of months, I knew exactly whom to call. Rob came out, pulled up the carpet, and took it to his shop. They soaked it, squeegeed the urine out of it (over and over again), dried it, and put a decontaminant on it. He even took the time to send me pictures and video of them working on it. They also sealed up the floor underneath so the urine smell won’t seep up into the new carpet pad. My carpet looks brand new! Rob and his team are awesome! I will use no one else when it comes to my carpet!
Maxcare did a good job at cleaning our carpets after we our beloved dog get sick and had some messes on our carpet. They were on time and very knowledgeable. I asked about having the windows open and Rob checked the humidity before saying yes. That impressed me because I had problems with carpet drying when I did them myself in the past. (Carpets dried super fast with Maxcare). I was also impressed that Rob was knowledgeable about what our carpets and area rugs were made of and was able to explain why one of the area rugs holds onto its stain. I have had a fair amount of education on materials and how stains can affect them myself, and Rob knows his stuff.
I love MaxCare!!! They always do excellent work. I had some new carpet laid and within 12 months my 3 y/o managed to dump big sister’s makeup on the carpet and then she colored on the carpet. MaxCare came in a very timely manner and took care of both problems. MaxCare cares about their work. They are very professional and knowledgeable. I never have to think anymore about who to hire for carpet cleaning. I call MaxCare!!!
Great customer orientation. went extra mile in covering additional areas.
I couldnt be more pleased with the job MaxCare did on my area rug. It was fairly new and, apparently, my cats felt it necessary to baptize it with their pee. MaxCare got rid of the odor and the rug looks great. If the need arises again I would definitely use them.
These guys are the real deal. Showed up right on time, worked quickly and professionally, and did an amazing job. Top-tier business!
Rob Decker is knowledgeable about cleaning carpets including pet stains and does a thorough job. I would recommend him & MaxCare.
This company was recommended by our real estate agent when we bought a house in Columbia. She said they were the best and THEY WERE! They were thorough, professional, easy to work with and did a great job on the carpets. Plus we had a couple of really tough stains that they are scheduled to come back and touch up at no charge. We got an instant confirmation via text and got lots of good information about the cleaning, how to prepare and what to expect. Great job. I highly recommend!
I would highly reccomend Maxcare! Rob Decker was very knowledgable about the kind of carpet I have and how to care for it. He was very professional! He also gave me tips on the best kind of carpet to buy when the time comes!
Easy to use website with e-scheduling available. This made the process very smooth. Received text message updates to confirm appointment and when tech was en route. Tech did a great job and cleaned up well after himself. Would definitely recommend.
Great service! Explained the process well and were very professional.
MaxCares professional expertise & quick response was critical to our water damage cleanup. Thanks again Pete for going over and beyond!
Couldnt have asked for better service. Excellent job!
MaxCare did an amazing job for us!! Our dishwasher caused water damage that extended into a wall and carpeted area. They arrived within the hour and were prompt and thorough throughout the process. They were referred to me by my plumber - many thanks to both of them!!
Maxcare Carpet Cleaning & Repair are very professional and did an awesome job on my carpets. They were able to get out some stains that others couldnt! My carpets look like new and Pete and Carson were so professional and kind! I will call Maxcare for all my carpet cleaning from now on! And I highly recommend them! Thank you MaxCare! Another satisfied customer....
Pete did a carpet repair where the dog had scratched clear through the carpet and pad. His repair was flawless. I would definitely use them again!!
Arrived on time. Representative was courteous and asked questions to ensure he understood what we wanted. Carpets were cleaned effectively. The only issue we’ve had is remaining carpet dampness. It’s been over 36 hours since cleaning and they’re not completely dry in areas with fans continually running on them. In my experience, this isn’t normal.
Very professional and detailed in repairing and cleaning our carpets. We have white carpeting and they were able to make them look amazing, almost like brand new. You can not tell where the hole was that we had repaired. So impressed and very satisfied! Will definetly use them again in the future! Well done!
Ive recently used MaxCare for two separate properties, water and pet odor. Each time, theyve thoroughly explained what will be done and theyve arrived on time to do it!
MaxCare is great to work with! I have a property management company and they handle all my carpet cleaning and repair needs!! Very happy I found them.
Pete texted to tell me he was on the way to clean my two almost white upholstered arm chairs. I am delighted with the results: the two chairs look like new! I am so pleased with this service that I gladly recommend MaxCare.
They came on time and did an amazing job. My carpet looks and smells great, good job and I’m glad to recommend other people. Keep up the good work.
Rob and Pete and the MaxCare family treat you and needs like a loving family member they are honest and loyal with a 5 star professionalism. I have tried several carpet cleaners before. None compare to MaxCare “ hey that could be their new jingle. :). I have continually used them 5 years and will not ever use another while living in the Columbia area. Pete is the guru of Carpet cleaning and restoration. Incredible staff and company.Thank you Max CareKen Steele
I have been useing these guys to clean my carpets for 10 years, never disappointed, great price, great work, 10% off for veterans, very personable.
Pete came into our home, looked around at The job and went right to work. He worked quickly & efficiently. The carpets look almost new. We will certainly use them again. Pete was awesome!
Rob Decker responded to our request for an estimate to re-stretch our bedroom carpet that had developed several wrinkles. We had seen an ad for MaxCare included in a door hanger that offered a 15% discount for the work we thought we needed. Rob arrived when he said he would and was very specific about what it may cost to do the restoration and went into detail about how it was to be done. An appointment date and time was established. Rob and two crew members arrived at the time agreed upon. We had been kept informed about their arrival by text messages. The carpet was stretched, excess trimmed, then vacuumed and cleaned. Rob returned the following day to replace furniture after the carpet was dry. We were very satisfied with the work performed. Rob and his co-workers were personable and willing to describe their work as they progressed. The final bill was less than the estimate because some of the items included were not needed. We would recommend Rob Decker and MaxCare for this type of carpet restoration and cleaning.
MaxCare does an amazing job! The work is quality on wall to wall and area rug cleaning is first class. Very knowledgeable. They are also good at protecting other flooring, trim and door jams. Highly recommend Rob and the guys at maxcare
Maxcare did a great job cleaning our carpet. They were very professional, on time, and provided the service exactly as they had described. Will definitely use Maxcare again.
I have used MaxCare several times and they never disappoint! My carpet always looks fresh and smells amazingly clean! They are very friendly and punctual on service times! I have pets and kids and they keep my carpet in the best shape considering both. Thank you MaxCare!
We have rental property and ALWAYS use this business and have for years. They always show up on time and do a great job!
Just should this service on Tues. They did a great job and were fun to talk to. I highly recommended them!!!!
Showed up on time and completed the task quickly at night.
I only wish all of the service companies I have had to deal with were as professional as Rob, Vern and Pete were. Everything they did was outstanding! Not only did they come on time but they even showed up a few minutes early just to be sure. They did more to protect my furniture then I’ve ever had carpet cleaners do. I didn’t check value because they weren’t the cheapest but considering the water damage we had from the water softener I knew we had to have it cleaned correctly. Rob was great to work with as well as his crew. I can’t say enough Positive comments about them. Thanks to each of you! By the way in addition the communication by text was outstanding too!
They did an excellent job treating and cleaning the carpets. They were very friendly. Very helpful moving furniture.Yes we are very flexible when I had to change the date for cleaning. I would highly recommend this company.
I can only state wow wow. The quality of the job was beyond my belief. A 20 yr plus old custom made carpet which had been cleaned by numerous other carpet companies, came back like the day we purchased it. Like a brand new carpet.Rob an his company are the best I have ever done business with. I highly recommend MaxCare Carpet Cleaning for those that wants the best carpet cleaning job with the final results of verbiage of WOW,Wow.
Ive been using MaxCare for years and they always do a great job.
The new definition of professional is MaxCare. Our tech was very knowledgeable and passionate about his work. Not only did he complete an outstanding job, but he took the time to explain to me the steps he took on our repair and why he did it that way. Any carpet needs, this is who I will call and recommend. No question.
These guys were professional, quick, and a great value!
Did a wonderful job! Excellent level of professionalism!
Rob was very professional. I had a terrible stain in a room left by a previous roommate that’s as at least 8 months old. They were able to get a large majority of it out and if more seems to be coming out, they will be coming back to ensure that stain gets out. Very positive experience and I will keep using them! They understand the pain that landlords put on you and are very willing to help in anyway possible, especially in a way that saves money.
Professional. Excellent customer service.
I have used MaxCare 5 times over the last few years and I am always pleased with the quality of work they do. They are always friendly, helpful and trustworthy.
The representatives of Maxcare notified me they were on there way and arrived in a timely manner. They were very polite, courteous and professional at all times. They were thorough in their work and informative of what was being done and why. I very much appreciate this quality of service in a time when it is often sadly lacking. I have already recommended them to my daughter-in-law for cleaning of a couch. I would have no hesitancy in recommending them to anyone.
Amazing customer centered company and extremely knowledgeable! Rob is a wellspring of knowledge and takes time to really explain the process and breakdown how the products work. My mom has been a loyal customer to Rob for years. I was also very impressed by Pete who has been working and training with Rob for years. I felt such warmth and respect from Pete when he was talking about working and training with Rob. They really do care about the customer first and getting the job done to the customers satisfaction. They did an amazing job eliminating pet odor from my carpet with a natural lime essence that made my house smell like key lime pie! They also completed a repair on my carpet that ended up being a bigger job which led to them coming out to my house four more times to get the repair right. They didnt even charge me for the extra work which blew me away. If you are looking for a kind, professional, knowledgeable and respectful customer- centered company look no further!
Rob was very professional, friendly and definitely has a customer satisfaction driven mindset. I love how he made it a point to share pictures with me via text during the process. Thank you.
Wonderful people to work with, who are very knowledgeable about issues we allergy sufferers have to deal with. They did a very thorough job on my carpet, and it looks fantastic!
They made our 15 year-old carpet look great
This is by far the BEST company for all your carpet cleaning needs in the entire mid-Missouri area. They guarantee all their work and they are professional and extremely responsive. They are knowledgeable and can advise on almost every issue one may have with their upholstery or carpet.
Very professional and they gave us several great ideas for spot cleaning in the future!
I got a carpet repair from where my dog ripped up the carpet. you can’t even tell there was a repair. service was great and friendly!
MaxCare was amazing!! Thanks to them our carpets look like new, they were able to get our coffee & furniture stains that the other company we tried first was not able to get rid of. Excellent customer service & exceptional professionalism, fast service & reasonable pricing! Wish we’d called MaxCare first, it would’ve saved us a lot of money, time & stress.
These guys are the real deal. Customer service, professionalism, and attentiveness beyond expectations. They cleaned the carpeting on a new home purchase on short notice without any issues, while their competitors gave me the run around. I highly recommend them and will use them again!
They are all around amazing!!! From the moment you call they will make you feel extremely comfortable and important. I will never go anywhere else!
We have used MaxCare for several years now and have always been pleased with their work. Thanks guys!
These guys was most definitely the cheapest and they are good worth every penny even went above and beyond on the service i ask for i will be calling them back in two weeks real nice get the job done guys thanks my carpet looks great
They are very good at their job we have been using them for the last 4 years and I have recommend them to my nieghbor at my expenses and I would use them again. As long as I get Rob
Knowledgeable. Professional. Transparent.Very helpful with technical explanations for various choices presented for rug cleaning and repair.Fair and honest in my experiences with Rob.I would definitely recommend to anyone with valuable rugs to clean and preserve.
The staff at MaxCare are Fantastic!! Their service is unbelievable!! They explained everything! They were on time! They did what it took to get the stains out of our carpets!!! Also, I learned a lot about the safety hazards of pet stains and their affects on homeowners!! Their communications were amazing!! They let me know exactly when they were going to show up! I had text confirmations about the job! I am and was so Impressed with this business and what they stand for!!We will only use MaxCare!!! Thank you Rob and Pete and the rest of the gang!!!
Very odd hours of working.
They were very responsive to my calls and questions. They did a great job and were reasonably priced. I would recommend them to anyone.
Very helpful, knowledgeable, and friendly! Would recommend....plan to use again!
Rob Decker with MaxCare cleaned and delivered my oriental runner. He was knowledgeable and responsive, did a great job, and delivered it on time. The price was reasonable and the work done well.
Great job, as always. Ive used Max Care at least a half-dozen times now for both carpet cleaning and repair--from when my dog tries to dig under the door. They always do a thorough and professional job. I will continue to use them in the future. I personally recommend Rob Decker. He is industrious, organized, and very knowledgeable.Thanks guys!
Carpet looks amazing and my house smells amazing!! Will be using their services again!
Pete and his team perform quality work on a consitent basis. I would recommend them to anyone and am very pleased with our continued partnership!
Great company! Rob explained everything thoroughly and made sure that I was taken care of. He was right on time as well! With the great services paired with an easy website to set up an appt, it’s a no brainer that you should choose these guys if you’re in the market for the services they offer.