People say things in the heat of moment when emotions are involved. But I still stand by rating worst experience I ever had renting a car. The issues were attended to, but the vehicle broke down on me and I wont be reimbursed for the gas I put in even though I received the car with 4 miles to empty and when it broke down I had half a tank. They can sure learn something from reputable companies.
Simply put, i will come here instead of the big name companies. Friendly, understanding, simple process.
Cash car rentals is professional, courteous, quick, and reliable. The service is outstanding and I have nothing but good things to say about the staff. Ms Shanequia was very nice and easy to work with. She makes sure you are getting the best service they provide and Ty is the bomb. He really came through at the spare of the moment for me. They are both outstanding people. I was very grateful and will definitely continue business with them. Thank you both so much!!! ❤️
The woman that answered the phone needs a day off!! She was rude rushed me off the phone and didnt really want to give me any information on the prices and vehicle availability..as soon as she answered the phone she said um if your the one that called from Michigan you cant get a rental i told her this was my first time calling but she didnt care..very bad buisness im giving 1 star
I would had given this place 5 stars because the customer service was amazing. But when it was time to get my deposit back, I kept getting the run around. Call, they keep saying they will call me back. Never do. Say it was getting mailed. Never received it. Its been over a month. Very disappointed because I really liked this place. Never again.
Theeeeeeee ghetto... Im giving it two stars because the lady that helped us was pretty good.. Now they have at least 3 different names outside the establishment so you better pick one and roll with it.. Now... I recieved multiple calls back to back starting at 9am a few times stating that the bill was not paid...AND IT WAS. The manager seemed to be lost... then after the car was returned she was constantly calling a hint rude stating that the bill need to be paid immediately or The car needs to be returned.. The issue with that is.. I had no car to return. It just seems like they are a little unorganized and the office wouldnt hurt for a good cleaning.. I mean covid 19 is real.. I can most definitely help with that as well.. [email protected]
Best place to rent cars
My first experienced with cash car rental and I have to say I was pleased. Ty was very helpful and quick with the numbers. He ensured I fully understood everything before making my final decision. I got back a little later than my scheduled time and it all work out for the best. Holla at Ty if you need anything hell take good care of you I promise
Cost for 2 days 200 miles $335. Enterprise cost for 7 days unlimited mileage. Not good.
Still no deposit after a year! They need to shut this place down!
Wasnt open.. Noone ever answered the phone sign said they opened at 9am. Stayed 30 minutes noone showed up and this was on a Friday
Ty is amazing !!!! His customer service is something you don’t find that often in places, he was very patient with me and extremely knowledgeable. He answered all my questions & was a huge huge help in a difficult time in my life!! Y’all have a customer for life because of him.
Ty was absolutely great. From start to finish, the process was super easy and very smooth! The customer service was awesome and we will definitely use Cash Car Rentals from here on out for personal and business use!
Been renting here for years! I love them! Fast and friendly services! Ty was amazing got me in and out in a nice clean rental. I highly recommend!
Mr Ty was a GREAT sales rental rep. He saved me $10 on my rental. The experience was a pleasure to have. I will definitely come back and rent with best rent a car!
Shanequia is the absolute best! My overall experience with cash car rental was great because of her. She is patient and kind willing to work with her again!
Ty was absolutely phenomenal. He was polite respectful and professional. Definitely recommend using their services.
We were at our wits end trying to find a rental and we were lucky to find Cash Car Rental. Ty was such a big help and his customer service skills were off the chain. I would recommend Cash Car Rental to everyone, you wont be sorry.
OMG the best... No run around they were straight forward... Very professional Im going to send all my friends ! Better than Enterprise !!! Im so happy and satisfied with Ty and Shanequias professionalism ! Great service !
Ty and Shanequia are the best! Their customer service and attitude is great. The greatest rental service in town! They treat u like family there
Ty and Shanequia are very professional and efficient with getting you in one of their rides...Highly recommend them on your next ride out...
Ty that guy. Quick service professional presence. Best experience I had with rental service
So after reviewing the views here for this location. I decided to find another location to rent from, it was a hassle. I decided to give this location a chance for there services. I arrived on my birthday explained to Ty and the District Manager that I was spectacle about renting based off the reviews, Ty explained to me the services and the break down of everything. I explained to Ty that its my birthday weekend I really wanted the newer model 15 passenger van. He informed me that the van is out for the entire weekend. Saturday the day of my rental reservations, Ty called me prior to my pick up time to inform me that he is personally going to get the 15 passenger van I wanted from another location. When I tell you Ty and shanquia(who was really off that day) went over and beyond to provide great and exceptional services is a under statement. I was very pleased with the services they provided. My cousin went the following week lol. (She really did), Support this location!! Ty you rock thanks again👍👍👍💣💣💣💥💥💥🚘🚘🚘
Everyone was very helpful. They were more considerate than the big name car rental places. Any way that they can work with you to help you rent a vehicle they will. They made renting a car so easy. I will recommend them to everyone I see.
Ty & Shanequia are most helpful car rental agents I’ve ever encountered! Their professionalism is unparalleled in comparison too other big commercial business like enterprise or budget. Very knowledgeable of cars, mileage and incentives for customers who pay with cash! I will only rent from Cash Car Rentals.
Everyone is sooooo pleasant ..I thoroughly enjoyed my experience here . Would highly recommend.
Great people to work with, great prices, and outstanding service. Everyone is like family when you come here. Pay cash, credit or debit. Come see them and they will help you out.
Shanequia was awesome at getting my friend in a rental within her budget! I recommend her if you ever need a rental!!
Cash cars have good & friendly people that has great customer service. They care about their customers. Nice rides, too.
Needed a car bad like yesterday. Ms shanequia helped me and got me a nice rental that got me from point A to B and shot me exclusive deals. You need a car Holla at cash car rentals, will be returning.
I rent a Van from them in February, and it was nice and clean. My experience with them was great, and I had no trouble with the rental. Very good people theyre respect u and helpful. It was fast and easy just make sure u have good car insurance.
Excellent service. Great and very friendly staff. Will recommend this place to anyone.
Ty and Shanequia.....Very pleasant individuals! They made renting a car EASY....I will definitely return to rent in the near future....Thank you Cash Car Rental🚘
I love them Shanequa and Ty always help us out man I love them. Go get yourself a rental and the pricing is real low !
Very nice, treat u with respect,helpful, and friendly.. No hassle car rental. All about the customer.
Very rude and unprofessional.
READING REVIEWS MATTER!!! Ty gave excellent customer service. I called and told Ty my reasoning for needing a rental car and he was gracious enough in making sure a car was available within a short time frame. The deposit for the car was $100 (when using a debit card), but the car I received and no blame on Ty was not fit to ride children. The car has a smell of Marijuana thats embedded in the interior of the car so the car smells horrible. I kept the car for three days due to my car being in the shop and with no other immediate options. After speaking with Ty on Monday morning, I advised him I will be returning the car; so I didnt need the Kia Forte (black) as long as I thought, so I dropped the car off a little after 6p.m. on the third day (Monday 03/4/19). Ty advised on 3/4/19 I could drop the car off and receive a refund. When I went to retrieve my refund, the manager advised the car was not there when they went to pick-up two repos. I advised the manager the car was there and even told her the car(s) that were present when I left the car. The manager began disputing me when I did exactly what Ty advised which involved being charged over $300 for three days when I was granted the rate of $35.99 per day. I would not have written this review if I didnt care about the public and how our money can be taken through a complete ripe off. I ENCOURAGE ANYONE let this place be YOUR LAST result or no result if you need a rental car. Due to an immediate action I needed to take; I honestly feel as though the price the manager charged was a TRUE RIPE OFF and the car I had should not even be a option for rental. Please pay attention to the condition of the car because there finding ways to keep your money. Contacting the BBB AS WELL.
Amazing car rental place, family friendly environment, customer service great!! Would highly recommend to everyone#awesome!
If your looking for affordable rentals this is the place! Thanks Ty for and amazing experience.
Good customer service always greets you with a smile very friendly company cash car rental is the place to rent your car i recommend if you wanna rent a car this is the place to come. Mr.Ty and Shanequia are the best💪💪💪💪💪
If you’re looking for a rental agency that actually charges affordable prices, look no further. This is your place. These guys keep it chill and they treat everybody that walks in the door with courtesy and urgency. Highly recommend this place for 15 passenger van rentals!!
Smooth process getting the rental. One problem... all the problems inspected on the car that we did together with Shaniqua she calls me back and tell me Im responsible for them. I was charged for damages I did not do!!! The car had a crack on the windshield and the left side was scrapped. I specifically asked if she see it and she stated yes and supposedly made a note of it. I turn the car in and now shes saying I will not be speaking with the owner to get my deposit back. I will be making more reports, I had to do more cleaning then usual due to the car having a odor as if beer was spilled somewhere and it wasnt cleaned like enterprise cars and I thought I was getting a greater experience with cash car. Extremely disappointed with the false accusations and not getting my deposit back. Do not rent from them.
They were great never been able to rent a car so easy the Experience was one of a kind
Very professional staff and willing to work with you to meet your exact needs. Strongly recommend
Mr. Ty was very friendly & professional. It was greatly appreciated. I will be a returning customer.
Cash car rental is the best i was helped in every way they were very nice an friendly
Shanequia had GREAT customer service. She exceeded accommodated my needs, I will be back just because of her! Thank you ❤️
Shanequia and ty r the best rental employees u can go to and they have the best and cheapest prices on there rental car. Didnt know i could rent a car so cheap go see them i promise u will be happy
I love renting from these guys!! The previos owners were a mess but shanequia and team makes sure the cars are clean and provides excellent service! I definently recommend!!
Excellent service, polite, kind and had no problems. I would definitely come back thank you Ty and Shanequia you are the best.
Ty and shanequia are the best. They do their best to accomodate everyone. Very plesant
Both of the receptionist were the bomb.friendly and informative.brand new rentals💪💪💜i had the 2018 nissan vera i believe lovvved it nice smell didnt reek of smoke.smooth drive all the way through and i love the unlimited miles.will most def rent again.ty was so nice service was brief as well as paperwork.no problems on the road what so ever.i will be renting again soon love the fact they can help anybody that need a car fast
Ty is awesome !!!!! He os a very professional person and i would love to work with him again.
Wonderful people!,very reasonable.
Ty was amazing.. great service from the whole staff
This place is ABSOLUTELY HORRIBLE!!!1. Rented my organization a wrecked van at full price. I couldn’t change the vehicle because it was the day before our trip. I asked about switching vans and there was no remorse. The employee stressed that there was nothing to be done.2. I was charged one day for 2 vans and made 2 deposits. =$200 Van pick up was on May 31 2019 and drop off was June 1st 2019. I was told I could keep the vans until June 3rd. I did not keep them until Monday June 3rd. I brought both vans back on Saturday Night @ 8:30PM. I utilized the drop box that was positioned for drop-offs in the front of the facility.3. It has been several weeks with no deposit back into my account. I finally called. The rep said that I returned the vans on Monday and I would be charged for extra days. HOW SWAY??? I returned the vans on Saturday. Here’s the kicker if I returned them on Monday I was still within my rights to receive a deposit.🤷🏽♀️4. These folks make up excuses to withhold your deposit. They never have any intentions on returning your money period. This company is a total scam! DO NOT RENT OR BUY FROM THEM.5. My money has allegedly been returned to my card. Honestly, I won’t know for a few days! If my deposit isn’t returned, I will return with legal action! #SELAH
Mr. David was awesome! Im not from Columbia SC and when we first arrived we were having a HORRIBLE EXPERIENCE with renting a car. We were even stranded at the airport.But our troubles was over when we found Mr. David!Mr. David was very professional he help us out with NO PROBLEMS... He was very efficient him and his staff!I would recommend for anyone to come to Mr. David to rent a car... And not to mention the prices are GREAT! OMG! THEY ARE AWESOME!....THANK YOU MR. DAVID YOU HELP US SO MUCH! WE ARE VERY GREATFUL!
OMG this is the best place ever Ty and Shanequia is very helpful and understanding i love those guys man I would send anybody there they keep it real!!!
When ya gone in ask for Ty he gonna take care of ya!!
They over charge rentals are very dirty and poor running they take deposit and don’t return it, please don’t come here this place is very unprofessional!
She was nice and polite and very helpful I will be back.
I was stuck in a bind and the staff here helped me out tremendously. Thank you so much TY 🥰💯 high recommendations for this place frfr
They are the most wonderful people and nicest people I recommend this place to the world
Ty and Shanequia are the most awesomest team Ive had the pleasure of encountering. They are professional and friendly they make you want to live here at the office. This company has 2 jewels that cant be replaced.
I rented from them for over a year, very good people
Ty was great! Got me in and out fast!
Great service and price - highly recommend 🔥
Great rental company fast service and great rates.
They are great people to rent from they make you feel like family when you come in the door I just love them
Very very welcome,they take time to listen as well as understand u as a person.they due there best to make u comfortable.5stars n 5 👍up
Awesome ppl. My other half tows for them and help us out alot
The people there was really nice and it was convient
Very good staff, they are very customer oriented
Ty & Shanequia are the BEST !!! They made my day so much easier !!!!
I went down to Columbia for my sons military graduation. Im from Houston, I hadnt secured a rental car at the airport and decided to Uber around town. Once I realized how spread apart Columbia was, I knew for sure I needed to find a car. I didnt have a major credit card and searched on Google for places that I could rent from using my bank card. I came across this location and called. I spoke to a young man and told him I was from out of town and needed a car. He told me he would have to ask the supervisor if they could rent to me being that Im from out of state. He took my number and said someone would call me.I did get a call back and was told they COULD help me being that I was there for a military purpose. I was so relieved. They gave me the address of the business and I took my Uber from the airport straight there. It was very convenient because my hotel was also on the same road as this business. When I got there they took care of me, got me in a car and I was on my way in less than 30 min. I am SO appreciative for the 2 men working that day. I apologize because I cant recall their names. The young man at the front desk who is currently active in the military and the gentleman in the back office. I thank you two from the bottom of my heart for making my experience in your city a great one. My son appreciated the fact I could take him off base and spend time with him. Without your help I wouldnt of been able to do that. He is in Oklahoma now. I dont see a future trip back to Richland county but if ANYONE is there or are going there for the purposes of the military, I HIGHLY recommend this business. They ARE AWESOME.
Best service in town. Thanks Ty for looking out when I couldn’t get qualified anywhere else.
The best place to go I love it
The Guys here are so Cool and Respectful. I will be back if and when needed again.
Is a good services when you dont have credit card only debit thanks for your services
Why would I get a car from here even with their insurance if it cost 2xs more than enterprise and hertz
Great people and they accept cash!
I paid in cash which was great but it. Took 5 days to get my deposit back...in a check
There easy convenient and affordable as well
This place is a joke 3 different cars in 1 week
Staff is very professional. I had a wonderful experience.
The staff was pleasant, professional and the environment was good.
I wasnt the person that rented a car my sister did in her name and all.. I made a partial payment for her from my card so after my sister turned in her rental now 2wks later these people are illegally trying to charge my card for 300.00 dollars from my card but my name is no where or was on rental agreement. But told her she owed 189.00 now mind u 100.00 deposit leaves her to owe 89.00 now but they been trying to charge my card 300.00 but I have my lawyer and he is taking care of this issue.. People are pocketing money they been sending her specials and deals but when it came time to rent she couldnt use them.
Worst place to rent cars from.. The manager ( Mr Scott) is very nasty.. The cars are damaged bad.. Don’t ever go there u will regret it..
Very helpful cash only rentals.
We had a car and clearly told the people we would be traveling out of town. The car broke down and no one would come get us I ended up using my parents triple A to get home safe. DO NOT RENT FROM THESE PEOPLE!!!!!
Love this place best place to rent
Really good people!
Great customer service!
Great place
Great customer service!!!Great cars.
Great customer service
PATHETIC WASTE OF TIME.
Very deceptive company. Told us to bring our rental car back on Saturday and then charged us an extra two days because they say they dont take cars back on Saturday
The rental that we had all seats were wet and dirtied our clothes.