This company was paid by my insurance company $23,000 to repair damage from a fire that happened in March of 2021. I had to constantly reach out to the first project manager I had assigned before she reached back to me in July and said she was on vacation she would call me. After I finally signed the documents and paid my deductible, when I reached out in august a month later to ask when they would start, she said she had a new project manager and to call him. When I did he said a guy had been contracted to come do the work and would call me. Week later nothing. Another week later, nothing. I called him back he said the guy thought he had COVID but didn’t and will call you. This guy calls me a week later from a golf vacation on a Monday and said some would come out. Thursday a dude shows up. Works maybe five hours a day. It’s been three weeks and some days somebody shows up and works five hours and some days nobody shows up. I was told they would start one repair this week and nothing.This company paid their subcontractor 14,000 to do a job they told my insurance company would cost 23,000 with only 3% overhead. What a scam. This company is absolutely terrible. No communication, they just want your insurance companies money good luck getting your repairs done.

Isaac our technician was amazing!! He took time out to walk us through our process and educate us about the damage including how it may have been caused. He was professional and insightful throughout the entire process. He arrived promptly when scheduled and kept lines of communication open during the duration of our job. He made himself readily available to assist us with our every need. This is the first time my family and I had ever dealt with an issue like this. Jenkins Restoration made the process streamline and made the situation as easy / stress free as possible. They exceeded our every expectation and all in a timely manner. My family and I would recommend Jenkins’s Restoration services if in need.

Poor way to treat veterans, zero communication and follow up. Cancelled and went with Rumsey. This should of been USAAs first choice.

The ones giving you the questions seem really professional

DO NOT USE. They broke a pipe and flooded my house. Neither they, nor Nationwide, would pay for the extensive subsequent damage done to my home after water poured down my A/C duct work for 30 minutes. Their employee did not have tools or know how to cut the water off. I ended up having to replace my ductwork, clean the A/C, and pay for mold remediation out of pocket. I will be filing a claim now that the courts are open. Jo Roberson, Columbia, SC

My damages happen in May 2020 and Jenkins was not able to start work until August 2020. So I waited until August 2020 and no one called me the entire time I waited. When I went to investigate the situation, I noticed on indeed they were looking for workers to work. I then tried to contact them, but I never received an answer from Jenkins Restorations. I had enough, so I contact my insurance to contact Jenkins Restorations to tell them to give me a ring. Well they answer for my insurance, but they still never gave me a call to update me. At first I thought I was going to have great service but I was wrong. From May to August 2020 Jenkins Restorations is missing in action. If they would let me know if theyre having workers problem I would understand and waited a little long.

Issac was very professional and courteous

Jenkins Restoration was the best service I’ve ever had. Amber was awesome, quick, and extremely efficient. Communication was very clear and they exceeded any expectations that I had. Ace the painter/drywall Ed and crew were nothing short of miraculous with their work. I’m extremely satisfied with everything that they did in my kitchen restoration.

We had a great experience dealing with Jenkins Restorations with a leak into my basement. Wesley Smith was exceptional and took care of everything for me. Im extremely happy with the repairs and will be using this company for any other work in the future. Thanks again Wes!

I thoroughly enjoyed the professionalism and obvious expertise of Jenkins Restorations. Aaron Cupp was polite, efficient, punctual and patient to answer all questions with respect and high technical expertise. I would definitely hire Jenkins restoration again and recommend them to friends and family without hesitation.

We had water damage to our home due to a leak inside an inner wall. It was located in a corner, which caused it to be undetected for quite a while. By the time we noticed anything was wrong, water was leaking through the floor into the crawl space.Our insurance company called Jenkins Restoration, and they immediately came to assess the situation. They told us the exact extent of the damage and what would be required to have it fixed.A representative, Aaron Cupp, showed up to remove the mold, ameliorate the water damage, and get the area prepared for repairs. Aaron worked tirelessly to accomplish this.Aaron was friendly, professional, efficient and knowledgeable, as well as expert in doing his work. Aaron was patient with us as he took time to explain what he was doing. He answered all of our questions and made sure we understood exactly what was going on.It was a pleasure having Aaron in our home. We are TOTALLY SATISFIED with what Aaron has done for us.

Great attention and rapid response to overnight water damage into our MBR. The Jenkins tech for us was Aaron who did a great job in ensuring the house was watertight as well as giving us full information of his findings as to the source of the problem. We were put at ease with the knowledge things were under control. Top marks all around.

If you want something done the right way and professionally without being ripped off or taken advantage of contact Wes at Jenkins Restorations in Columbia SC.I moved to SC 6.5 years ago and had a house built. Since then Ive had multiple contractors out fixing mistakes to the house from the original builders, repairing downed retaining walls, putting a paver patio and fence in the back yard and repairing a major leak in the upstairs plumbing that became a downstairs mess. All of those contractors combined pale in comparison to the job that Wes and his crews at Jenkins Restorations in Columbia SC did to fix up my house from wind and water damage obtained from 2 Hurricanes in September and October 2018. They repaired the outside stone masonry, sheathing, weather proofing, insulation, support studs, drywall and paint. I have dealt with some very difficult contractors, companies and repairmen but Jenkins Restorations was a pleasure to work with and they deserve praise for the hard work they do.

We had an unfortunate water infiltration during Hurricane Dorian. Called Jenkins who was already mobilized in Charleston. They responded within hours and had full remediation in place the next morning. Three days later things were dry and they removed their equipment. Sadly this wasnt our first remediation experience. Weve worked with other companies who have done quality work. Jenkins rates on the top end for their responsiveness and attentive work. The team led by Aaron out of Columbia, and Byron who was brought in from Atlanta for the response, were first class in all their dealings with us. We hope not to use them anytime soon but if one needs professional water remediation Jenkins should be a first choice!

Very professional and great people to work with. I highly recommend them!

So my five year old daughter decided to pretend she was a baby dolphin during bath time and you probably can guess the rest. It didn’t take long for the water to start leaking on my dining room table. Jenkins Restorations was at my house within 3 hours of placing the call. Aaron Cupp (Mitigation Tech) was prompt, professional, and extremely informative. He thoroughly explained every step. We had flights out of town Sunday morning and as promised Aaron arrived Sunday at 0900 to check on things. I would definitely recommend Jenkins Restorations!

Aaron was amazing! He was detail oriented, knowledgeable, and knew how to ease our worries after a faulty washer flooded our downstairs. I highly recommend Jenkins and their team for any of your restoration needs!

Our refrigerator/freezer leaked slowly over time. We didnt catch until hard wood floor & kitchen tile were damaged. Jenkins called us within 10 minutes of hanging up with USAA and filing claim! Brent keep us posted as to arrival time. He did a THROUGH job of identifying the damage and put in mitigation fans. Very considerate of us in placement of fans so we can still cook/eat/clean in house!

Aaron was wonderful to work with. He was knowledgeable, efficient, and speedy. Thank you for your service!

Very professional to deal with. I appreciated their communication and work. Thanks Aaron

Jenkins Restorations was referred to me by USAA for repair of a ceiling. They actually called me 5 minutes after I got off the phone with USAA to set up a time to do the inspection. Chris was on time for his first visit and was very professional. The estimate was quickly submitted and approved by USAA. I would definitly recommend them to anyone needing any kind of repair or construction.

Aaron and Brent are doing great work on restoring damage to my kitchen, damaged by a leaking dishwasher

Great service, Chris was awesome.

Excellent and quick service.