Took my Range Rover Sport for battery light reading and the staff took care of it nicely. Parts were ordered and I was called before and after completion. Hours of operation were good and complementary becerage provided while I waited to pay. Lady at front desk is also very nice. Thanks.

They were great in reasonably priced another shop we wanted to charge $400 more for the same work if you have a Mercedes this is the place to go if you live near Columbia... Way better than the shop I was using while I lived in Charlotte

Royal Automotive is top notch. This was the first time I’ve use Royal. Mr Norman Miller and and his guys did outstanding work on my wife’s Volvo and they did it in a very timely manner and a very reasonable price. The shop was very clean and professional looking. If we ever need service on our vehicles in the future I will not hesitate to use their services again.

I went in for an oil change. Very professional service

Excellent Service, Mr. Norman Mills The Owner Always Greet You With Respect. I Love Taken My Automobiles To This Shop.

Only place you want to go with your Benz! Respectful, trustworthy, very reasonable prices. Dont forget the name Royal Automotive Techs!

Highly recommended. Expert technicians. A little pricey, however, you can feel safe and secure with their work.

Always great customer service and car repair/maintenance.

I have used this wonderful establishment since they opened the doors and they are great to deal with.Their work is first class and their honesty and integrity unbeatable anywhere in the surrounding areas.Both of our vehicles, Volvo and Subaru have been serviced and repaired here with zero hassles or issues. I highly recommend this establishment to anyone looking for competitive pricing coupled with first class workshop in a pleasant atmosphere and customer lounge.

Awesome organizations

I believe Oliver and Norman could take my Volvo apart and put it back together blindfolded. There’s nothing they don’t know about these cars. I’m a Courier and my car is my livelihood so I have to feel safe out on the road. My relationship with Royal Automotive is second only to my relationship doctor because I am literally putting my life in their hands every time I get behind the wheel. No other mechanics will ever touch my car.— Jimmy Hager- Eldridge

I have been with This business since they opened the doors and I wont let anyone else work on my car. I have a S550 which gets expensive to work on but they are always fair. Keep doing what you do.

I was referred to this shop from a person that lives in the city of Columbia SC. I personally would not refer anyone to this shop.(To whom in Concern)Above you will see my original post.Had a starter replaced at $105 per hour. (3 labor hours). After the starter was replaced the shop called to say that the battery is dead and needs to be replaced and installed. The battery was an interstate battery at a cost of $188. And a cost of $105 (1 hour) to install. I had the original starter put back on the car which i was able to purchase and supply my own OEM part. I had the old starter tested at Advance Auto Parts on Two Notch. I had the starter tested at Auto Zone on Hard Scrabble. And the last place I had the starter tested was at the Mercedes Benz Dealership. All three places had a bench test of Pass, and or Good. After I completed all of these things, I called the owner of the shop on his cell number on a Sunday and explained to him what my concerns were. ( keep in mind that the owner was on his Honeymoon the day the vehicle was towed to the shop and repaired). He said for me to come to the shop on the following Monday and he would look into my matter and that he would test the starter. I asked for the cost of the labor back from the starter replacement since I show proof that the starter is good. (keep in mind i had the bench test on video from advance auto parts and auto zone, which i showed the owner). He did not test the starter. He offered an oil change which was declined. He did not offer to put the old starter back on the car. He said the the only way to tell if its a bad starter was to have the old starter back on the car to see if it would start. In-conclusion the shop never provided any proof that the starter was a bad starter. And the shop kept the battery and the core charge. The final bill had no reflection of where a core charge was ever refunded for the shop taking possession of the original battery.

Great locally owned and operated business. Would recommend!

Staff was great! Very knowledgeable & reasonably priced.

Great ppl reasonable prices

Very impressed with the customer service, rates are reasonable, over all money well spent I will continue to do business. 👍👍#keepitmoving👍

Great Auto repairs at a good price. Check them out.

Great service!

Great work on Mercedes Benz.

Went above and beyond all of my needs for my car. amazing people doing amazing work

Great work

Fix your car the right way

Great work