I felt very reassured each time I spoke to them, especially my representative who helped me in getting my car insured on my own for the first time ever in my adult life. They were very patient and kind. I feel very good in my decision to go with State Farm.
State Farm has been my insurance for quite a few years. I think they are the best. All the others keep calling but they cant beat State Farm prices or their interest in you. I will stay with them long as I can!!!!
Steph has been my agent since 2010 and I wouldn’t have it any other way. Her and her staff have always answered my questions, helped me in a timely manner and been professional with all the knowledge of the business. I would recommend her to anyone!
We have been State Farm customers for years. Never thought wed find as great an office as we had in St.Louis, but happy to say Stephanie Wilmsmeyer and staff have been exceptional in every instance of a claim or in giving coverage advice. Today we had cause to make a claim for some lost articles that were precious to us. Karissa was so kind and helpful in handling the claim efficiently while making us feel like valued clients. On a prior claim for a fender bender, they went the extra mile in advising us on how to handle an awkward dispute with the other party in the accident and helped us find the most inexpensive repairs. These people are experts at what they do. I highly recommend them.
Simply AMAZING! The team at Stephanie Wilmsmeyer - State Farm Insurance has been amazing to work with. They are so responsive and easy to get our insurance started with them. The rates beat our previous provider with better coverage. We added another vehicle within 30 days and it was like ording french fries...so easy! I cannot say enough good things about the team and the products.
Always friendly and helpful when we call about changes or adding to our policies. They have always taken great care of us when we have needed to submit a claim.
Nothing but good experiences with this team - they do everything with a personal touch! Would highly recommend considering them for your insurance needs.
Professional, knowledgeable and effective. Connie took the necessary time and went above and beyond in helping me understand the coverages on my policy in depth, as well as identifying risk-value opportunities. I really appreciate her assistance.
I spoke over the phone with Connie Davis and she was more than helpful and helped me understand my quote she is amazing at her job!!
They are some of the friendliest people I have talked with. Were very quick to run a quote and even get everything done quickly.
Knowledgeable group that always takes care of our insurance needs quickly with excellent customer service!
I recently had the opportunity to use State Farm Roadside Service while out of town. It took only 20 minutes from the time I completed the request online to the time someone appeared to fix my problem. Oh, did I say the temperature outside was 28 BELOW with windchill!!!!! He allowed me to go inside a business in order to stay warm while completing the work.Ive used the most known roadside service (three letters), and Ive never had the professional, efficient service I had with State Farm. If you dont have this service, ADD it to your coverage immediately. You wont be sorry.......
We have our home, autos and life policies with Stephanies State Farm agency. Have had nothing but excellent service and fast response to any questions or issues. Highly recommend for all of your insurance needs. Great feeling when you can get this kind of service and save money.
Abbie Gottoman is the best! No matter what crazy help I need she is responsive, helpful and very friendly!
My insurance agent and her staff are great at assisting with whatever needs I need met.
I was paying 2-3 times with other insurance companies for the exact same insurance and coverage with State Farm. These are wonderful people to deal with...
This insurance company has the best rates and excellent customer service. I highly encourage anyone looking for any type of insurance to give them a call.
Everyone at the office is lovely to work with & they are very responsive. They work diligently to ensure customer satisfaction.
Abbie made the process of covering our new car exceptionally easy!
Connie was very helpful and knowledgeable! Thank you so much for the lightning fast response to our needs! Highly recommend!!
Very nice and professional! A pleasure to work with. Increased my coverage, and saved me money!
This State Farm office was so generous when I first moved to Missouri. It was the end of the day and they still took my call, explained everything I needed to know about car insurance and stayed open after business hours for me to come by and fill out paperwork. I really love when businesses go the extra mile to help you! This was three years ago
Best service!
Very nice people.
Stephanie Wilmsmeyer-State Farm is amazing. I was recently out of state visiting family and my car was hit by another driver. The car needed repaired and I was worried about what that experience was going to be like. However, the staff there took excellent care of me. They coordinated every effort between the insurance company and the rental car company and the body shop. It was such a stress free experience and my car looks just as good as it did before the accident. Outstanding service and a pleasant experience! I would recommend Stephanie Wilmsmeyer-State Farm Agent!
I have been with Stephanies state farm for many many years now! I can always depend on them and they know me and my account right off the top! I would never leave their company!! All the workers there are great and thorough, when it comes to quotes for home owners, rentals etc.. If they cant insure you they will send you to the next best one who can. For ex SR22 they do not cover I beleive. THANKS STEPHANIE AND YOUR WHOLE TEAM!
Best insurance place and staff in columbia
Stephanie and her staff took care of us through a car wreck, flooded basement, and roof damage. They were always friendly and took our problems as seriously as we did.
Excellent customer service!
Super helpful! I live in St Louis but started a policy with their agency because a friend was working here. Even after he quit, theyve been helpful and informative on any questions Ive had.
Buyer beware!! Over the years, I struggled with incorrect quotes, inaccurate coverage advice, changes in coverage without my permission, unanswered emails, and numerous lies from the agent herself. They dont record their phone calls so Stephanie will admit guilt for mistakes on the phone but will refuse to put it in an email because its then on the record. Never have I dealt with such terrible customer service. State farm has hired several of my friends so I tried to stick it out and give Stephanie the opportunity to fix her issues. When telling these friends about my issues, they were far from surprised. Because these agents arent State Farm employees, State Farm will do their best to avoid helping a customer with issues such as above. You have a choice in insurance. Youre doing yourself a favor looking elsewhere.
Been my agent for several years and always been helpful. When my car was hit by another driver, they made sure I was taken care of.
Our family chose State Farm and saved money on all of our policies - auto and home! Stephanie stands behind her customers and is truly well-versed when it comes to insurance. Her desire to help others was evident from the first time we met her. I know if our family ever faced a tragedy, disaster, etc., Id want Stephanie standing behind me!
Stephanie is a wonderful agent. Her commitment to her customers is outstanding and we truly enjoy working with her, her team and her customers.
Great deals on all your insurance needs
Good
Stephanie and her team are the most helpful and knowledgeable insurance team. We have multiple policies with Stephanie and we have always received great customer service. I would highly recommend this team for your insurance needs!