In todays world you can hardly find a business that delivers TRUE customer service. But this State Farm office is THE exception!!! Faith Jacobs treated us like a family friend. She is a shining example of Like a good neighbor - State Farm is there ...I call this - Customer Service THROWBACK, because its how service USED to be done. Refreshing indeed!

Ive received excellent service from this office. Everyone is professional, helpful and courteous. Customer Service is VERY important to me, they have nailed it.

I have never had a bad experience. Even when I call with basic questions everyone is very helpful and give suggestions that help me and pockets

Mr.Nicholas is a very nice person and help you in everyway he can,& the rest of the as well.

The best insurance company in town

Thank you state farm great customer service with the staff.

Theyre wonderful and understanding.

I recently had a rock shatter my back glass while on my way to work and immediately called Greg Nicholass office for help. The office staff were so helpful in such a stressful situation. I had no idea what to do but they assured me everything would be handled without me even having to miss work. They assisted me by calling an auto glass shop and explaining my situation and requesting immediate mobile service. They got the shop to come to my work that SAME day and put in a new back glass for me as well as vacuum out the broken glass. Greg Nicholas agency made my experience so easy and stress free! Thank you!

I dont know what Amanda the rep at this location I just spoke with deal was today but she was rude. I called earlier to get information on a claim that was filed from a accedent that happen this morning but had to leave a voice mail. Excpecting a call back but never was recieved four hrs later I decided to call again. Spoke with Amanda that imediately wanted to tranfer me without knowing the exact reason for the call and then informs me that she already knew what I was calling for and couldnt assist. To me the professional thing to do was to give your customer a call back insted of obviously ignoring the message and then tell them who they needed to talk to. Allow youself to be in a customer shoes, understand them and provide great service.