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Carrie Skinner - State Farm Insurance Agent
5525 Twin Knolls Rd #324, Columbia, MD 21045, United States
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Carrie Skinner - State Farm Insurance Agent

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Co
Review №1

If you are looking for insurance, look no further. This is the best State Farm Agencey around! Carrie Skinner and her team are wonderful. I have had interactions with several of the employees and they are all helpful, but my go-to person for help is Vivanna. She is responsive, quick, and provides friendly customer service. I recently added a new vehicle to my insurance, and removed an old vehicle, Vivanna made it a painless process! I also have my home owners insurance with State Farm. My family and I have been working with this agency for over 20 years, and have remained loyal customers, so that should say a lot!

Ca
Review №2

This is the best State Farm Office in the Howard County-Baltimore area hands down!!! They are so responsive and proactive in making sure that customers are well served and educated about their policies. Viviana is absolutely awesome and a pleasure to speak with, every time I call. She is so helpful, pleasant and knowledgeable. Top-notch service. Highly recommend!

Ka
Review №3

Very pleased with The Carrie Skinner State Farm Team! They were extremely helpful, not only did they answer all my questions, but they made sure I got the best deal. If you need help with your insurance I would definitely recommend them.

Re
Review №4

I love my insurance company, they’re Always giving great service and always willing go beyond for their customers to make sure their happy!!! Keep up the good work Tia and Ms Skinner!

Se
Review №5

I was very pleased with the prompt and friendly service I received.

Mi
Review №6

Very happy with services and insurance products they offered. Viviana is the consummate professional. I highly recommend the Carrie Skinner State Farm team. You will not be disappointed.

Di
Review №7

I have been a client of State Farm for over 20 years. In those times I was with SF agent Carrier Skinner and her team I am always pleased with the professionalism and the personal attention I received. As soon as you enter their office or call them over the phone, you are greeted with a warm friendly reception. You are not placed on hold or told to wait for a long time like any other insurance companies or agents.Their team leader Tammy had tremendously helped me numerous times: answering all of my questions, spending extra time in helping me understand different types of insurances, and making sure to assist me with my claims from the start to end. She always provides me with quotes and helps me decide the best coverage Ill need without costing me an arm and a leg.Oh and the more accounts you have with them the more discounts you receive. Good value, professional and responsive, and overall excellent quality these are why I enthusiastically recommend Carrier Skinner and her exceptional team =)

La
Review №8

It has been over a decade that Tammy has served me at State Farm Insurance. At a young age Tammy educated me on the importance of Auto Insurance, Life and also insurances for my parents. Throughout my years, tammy has been consistent with policy updates, family health and much more. She is dedicated to her craft as my life matters to her as well. If you are looking for a dedicated all around insurance representative honest and consistent, Tammy is the best, and her office will take Great Care of you. The office even has cool snacks, coffee, and tea to grab while you wait for your appointment.

Ad
Review №9

The customer service agent Ms.Tia Wallace was very helpful with helping me to understand all the changes and benefits to my policy. Ms.Wallace was very communicative and informative. To add to her professionalism she made me feel valued and that was pleasant. Ms.Wallace also took her time to carefully examine and evaluate my policy to maximize the possible benefits for me and gave insightful advice on promotional opportunities now and inin the future that will benefit me as a valued customer. Im beyond satisfied with the customers service that I have experienced with Ms. Wallace and State Farm today...Thank you!!

Pa
Review №10

My call was answered almost instantly! Tia W. Was very friendly, Knowledgeable, and efficient. I was very happy with the information she was able to provide, her service was outstanding!

Cr
Review №11

Professional, efficient and a pleasure to work with. I spoke primarily to Michele B. in all of my insurance-related matters and I was extremely lucky to have her work on my policy. She was always knowledgeable about all questions that I had, very adaptable to all of my requests and overall brilliant. It felt as if I was speaking to a friend whenever I called and spoke to her. I would most definitely recommend this branch and specifically Michele to anyone seeking insurance.

Li
Review №12

Viviana was instrumental in providing Lift A Vet with a quote for the insurance needs of our nonprofit organization. She was extremely professional. Thank you!

Vi
Review №13

I am a corporate trainer and a Soft Skill expert.Leadership is my expertise, so when I visited Carrie Skinners State Farm office in Columbia I was amazed at their exceptional customer service, professionalism and effectiveness. Helping me did not mean professionalism had to be compromised. I highly recommend Carries agency to anyone looking for a great relationship with where they spend their money and expect commensurate service.

Jo
Review №14

I have been a client of State Farm for over 20 years. Tammy has always been extremely professional, courteous, and patient to me. I would recommend doing business with Agent Carrie Skinner. You guys are the BEST!!!!!!!!!!!!!!!!!!!!!

mo
Review №15

One WORD “professional”customer service via Agent. Agent Michelle Burgees, was very competent in helping with an issue. She went above and beyond to solve the nature of the concern. I would recommend her services and her customer friendly attitude was amazing! She puts the clients first!!!! She is definitely well trained to provide expertise services!!!!!! Please allow her to take care of all your services! She was very helpful in every aspect! Thank you, Michelle! Thumbs up Michelle!!! For the Columbia Branch Location.Moriah McQueen.

fa
Review №16

EXCELLENT customer service!!! I would like to thank John, he was very nice and calm and helped me on what tasks that I needed to complete. Also the other front desk employee was Nice as well. I really appreciate you guys for the superior services!! I myself am very friendly and expect the same. ThanksGuys!!! Definitely recommend new clients to come to this location. 5 stars!!!!

Sa
Review №17

I have had great experiences working with this company! John has been amazing from day one. He has excellent knowledge about the company and does anything he can to help!

Ke
Review №18

The service is exceptional here. Fast and Friendly service can’t be compared to anyone else. Mrs. Tammy does a wonderful job every time.

Ti
Review №19

I really appreciate all of Tammys help, she went out of her way to help us get what we needed. She was so nice and caring. Thank you so much.

An
Review №20

Carries insurance office has helped my mum and I more than I can express. The customer service is friendly and thorough. The auto loan lady, Tammy Tran, was absolutely superb start to finish in helping mum and I get our new car.

Ha
Review №21

I have been with State Farm for years great customer service and they really care about their customers.

Lu
Review №22

I am very happy with the service this office has provided through the years. The staff is friendly and knowledgable. Every time I have questions or need documentation they are promp to answer or send what I need. I have learned a lot about insurance and have a better understanding because they have taken the time to explain. I will recommend this office.

Mo
Review №23

State Farm Insurance agent located in Columbia Maryland, i deal with this office for many years and i really recommenced it for doing business with this agent.

Ke
Review №24

I receive excellent service from their columbia office. They are always there by my side for all my insurance needs.

Ai
Review №25

Carrie Skinner is exceptionally professional, helpful, knowledgeable, and friendly! She and her team go out of their way to make sure that Im taken care of. Shes the best agent Ive ever had!

Be
Review №26

The customer service is AMAZING! I had issues because I moved from Pennsylvania to Maryland and MVA had a “pull my tag order” on my car when I got stopped because they said I hadn’t paid insurance since 2016. PA Had to send the declarations page to MVA and then yesterday I had to find an agent in Maryland and my agent in PA recommended Carrie Skinner. When I called Carrie’s office, Tammy answered the phone. I explained my situation and she immediately went to battle for me. I called MVA this morning to see how long the process would be and they said three or four business days until I was cleared of all of the charges and could drive my car . I called Tammy explained the situation and with in 15 minutes she had confirmation that everything was clear, case closed and I was able to drive! Way to go Tammy and way to go to the team at Carrie Skinner’s State Farm agency! I am so thankful that my PA agent recommended you and I highly recommend you too!

Es
Review №27

Very pleased by the service and the attention received, very professions and offer many options for personal and business insurance.

Gr
Review №28

Eno is great?!

No
Review №29

They took good care of me

Information
7 Photos
29 Comments
5 Rating
  • Address:5525 Twin Knolls Rd #324, Columbia, MD 21045, United States
  • Site:http://carrieskinnersf.com/?cmpid=mro4_blm_0001
  • Phone:+1 410-772-5925
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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