Poor installation that creates humidity and mold in between the window glasses. They ignore phone calls. They come up with excuses not to fix problems their own people create.

After purchasing windows from them last year.as of 1st of June 2021 they are no where to be found and not returning my calls

This company has been great to work with! We got fast hassle free install of 16 windows! Had a few estimates provided to us but the office was very helpful and worked with my insurance company directly! The had great knowledge of the different brand and series of windows. They were great priced and did an excellent install in our home! They were very professional team that treated my home as if it was there own! My husband and I are very pleased and We will be calling them back for all our home improvement needs when it comes to windows & doors!!

We had the best experience with Windows for less! The installation of all 23 windows was hassle free and very quick! They were very professional and knowledgeable! They offer handyman and carpet cleaning services and we are scheduled for future appointments! Very amazing company! Thanks again Windows for Less!

Windows for less did an amazing job! The prices were great! We also received fast professional instillation of our windows and doors! Will use them again!

Absolute disgrace of a company. I’m currently working with my attorney to get a full refund of the 1000$ they stole and never delivered my window. I wish I could give ZERO stars. They also have cleaning service which is very unprofessional. Do yourself a favor and DONT CALL THESE scammers! I’m telling all my neighbors and friends. Posting all over social media and let the karma come back to them full circle. They will give you every excuse in the book to stall you so they can steal your money. Good thing I have good attorneys ready to take action. They should change their name to “Scammers for Less”

We had Windows for Less replace 1 double window (West facing) after a massive hail storm back in 2016. This took approximately 3 months to complete due to all the hail damage around the area. Once that window was replace, we then decided to have them replace our 2 single windows (South facing) in our front room so all 3 windows matched and we liked the style of windows. Upon removing the 2 single windows, the workers did excessive damage to the stucco around the window frame that extended beyond the window frame itself and into the exterior wall of the house. They swore up and down they would fix the damage and they did after a battle getting someone out here to perform the work. Once the work was completed, we received a bill for the windows, which we paid and another bill for the Stucco repairs amounting to approximately $1500.00. We then got Robert Washington on the phone and advised him that we were not obligated to pay for and will not pay for the repairs from the excessive damage caused by his workers. Especially since they said it would be taken care of at no cost to us because the excessive damage was caused by them. The owner threatened to take us to court and we advised him we would be more than happy to take this to court if necessary. He used language that we cannot repeat here and was extremely rude to the point of almost being violent on the phone towards us, but that was the last we heard about the stucco repairs and he even sent us a $10 gift card with his apologies that we sent back to him as we felt he needed the money more than us.A couple years later in 2018, our West facing window they replaced leaked really bad during a torrential rain storm. We still had the Field managers business card, Frank McPhee, so we called him because we also received a Windows for Less, LLC - Energy Saver Supreme Lifetime Limited Warranty that states NO CHARGE will be made to the original purchaser for glass seal failure or glass breakage. as this was a seal issue. Frank was very apologetic and stated he would get someone out right away and someone was out to resolve the issue by replacing the window.Here is the heart of our complaint/bad review. The window is now leaking again from a rain storm we had last week, Mid June of 2020. We called the same number we have for Frank which is the main number on their website and we spoke with Robert Washington (the owner) directly and explained what was going on. He stated he would see about getting someone out over the weekend, but it would be more than likely on the following Monday. Mid day on Monday, he called us and stated he has our information and he would call us back right away to schedule. To this day, he has not called us back. We have also called the main number several times and it rolls to voice mail stating the box is full. We also sent an email to to the one listed on their main website on that Monday after his call to us and we have not received a response. We were also able to call and leave a message on Tuesday evening because the VM box was no longer full, so we asked him again to call us as he promised he would to resolve our leaky window and he has not responded to any of our attempts to get this issue resolved.This goes to show that the owner does not stand by his products, care about his customers and appears that he holds a grudge based on being held accountable for excessive damages caused by his employees and by not meeting their past performance and obligations when called out or honoring their Limited Lifetime Guarantee that states in the very first sentence Windows For Less warrants to the original purchaser that all ENERGY SAVE SUPREME Vinyl Windows are GUARANTEED for as long as you own them or 65 years.

They were contacted as a 3rd party service provider from my landlord. They came on the 2nd call (1st called cancelled because of bad weather), and fix the issue with my foyer window. The quality of work performed by the technician was outstanding. I hope I wont need more windows repaired, but if I do, this is the company Im going to be calling.

Prompt bidAnd well recommendedPatient and professional

Frank did an excellent job. Straight forward, in and done. Frank was also very personable. Enjoyed conversing with him.

Jason and Tracy were extremely helpful and took care of a problem that a previous employee had placed them in. The two tradesmen (Randy & Rome) that came out, were extremely professional and courteous. Job was not compromised and they replaced 9 windows in one afternoon. Stayed a couple hours past business hours to complete the job might I add. Will use them again if a situation arises hereafter. A+ serviceThank you again, and now the Stucco tradesmen can complete their task.Sincerely, Lionel Q. Smith

We had these guys fix a balance on a window for our project and they did an amazing job!! They were rite on time and went above and beyond. Juan the installer was very professional and polite We will be using them for all our future window and door needs!!Restoration King

They installed all new windows, and did some landscape work on a house that I remodeled.They had a little rough start, but Frank McPhee the field manager did everything to get things right. Eventually everything turned out great.Thank you.

Quick and very reliable. I called them about a hundred times to check in with the delivery and they were awesome! Thank you guys again so much! Will refer you to anyone needing work done!

Horrible horrible I would never recommend this company I was fixing my fence when a gentleman came up to me saying his company could take care of it for me I agreed to hire them he sent to guys to fix my fence and gate which should if taken a day tops but instead they took three days drilled so many holes in my pickets from putting them up and taking them down that it looked like they were at a shooting range I called the office when the job was finally done to have a supervisor come and look at the work that was done and was told they would be out the next day no one ever showed up or called this company us so unprofessional and inexperienced that they shouldn’t even be in business I wouldn’t even give them one star but it wouldn’t let me post without one. They also used my husband Raymond Cordovas phone and gave themselves 5 stars!! And write their own review!!!

Ronnie Diaz is amazing with what he does. He was extremely on time,very punctual, very professional, he helped me with what I needed looked at on my home. I would love to have him as my service man again any time.

Heard that this would be a bad experience. However it turns out they were very professional. I dealt with a guy named Jack and the windows were installed promptly. Expected the worse due to the reviews posted but received an above average experience. I would definitely recommend this company. Not only do they offer window frames and installations but they offer home repairs.

HOA was covering the cost for new windows to be put in. My unit only needed one window replaced. The guys that came out were very nice and got right to work. They did a good job uninstalling the old window and reinstalling the new one. They even washed it after installing as well!However, they were a little over an hour late and over the phone the estimated the job to be an hour. It took them a little over two hours. They didnt have the correct address when they got here nor the correct window specced out. Luckily, they had a window in their truck they could use but had to call the shop to bring them another for an appointment after mine.TL;DR - efficient and hardworking, but need to plan and prepare better.

We had great experience, thanks for the fast service and the great prices!

Ron Diaz and Ron are very competent, very professional. I’m very Happy with the work to my fence... will use again!

Hi Pam!Maby you should fix that cancer hole you left in my house!Worthless company. First three jobs we had done, bay windows were not sealed, and of course it rained for three days after, and still no contact from the owner. Left cancer causing material hanging out of a hole in my wall they still havent fixed, and with the last job, you disrespect me over the phone?No customer service,Terrible work ethic, unfinished jobs, and in no way tried to fix the mistakes.Ive both submitted to the BBB, and is an ongoing court case because of them refusing to fix the wall that they busted down.Be prepared to sue. If you use this company, you will regret it. And they are trying to pay us to change the reviews so nobody knows about the damage done.

Very professional work crew, they showed up on time and went straight to work. We had 8 windows replaced, the work was done quickly in a professional manner. We are completely satisfied!

Ordered windows from this place for a work emergency (contractor related). Super disorganized, never answer phone, they do not communicate.

They installed windows in my house with out breaking the wood seal on the outside. Perfect and beautiful. Thanks Windows For Less.

Never called me back!

This company came into our home and broke the law. They performed unpermitted work resulting in a major aspestos spill in our home. We have been displaced with no idea of when we will be allowed back into our home. We are facing major health complications due to exposure. This company failed to test prior to demolition (as is required by law) and now my entire family has no home and no access to our belongings- not to mention we are being told that all contaminated materials must be destroyed.Avoid this company. It may genuinely me a matter of life or death.Oh, and do I have your attention now? You’ve not been returning my calls.... I thought maybe this would help.

Ron Diaz did a great job! He was punctual, friendly, and very good at thinking outside the box for a solution to our lock installation problem.

ZERO STARS!!!! THIS IS THE WORST COMPANY I HAVE EVER WORKED WITH! NO SHOWS, NO COMMUNICATION, HAD TO CHASE DOWN PEOPLE FOR ANSWERS, NOBODY KNEW WHAT WAS GOING ON WITH OUR ORDERS, TURNED OUT THEY NEVER PLACED OUR ORDERS, KEPT US HANGING ON WITH TIME FRAMES FOR BULL SH** THAT WAS NEVER FOLLOWED THROUGH ON. FINAL STRAW, NEW WINDOW ORDERED PER THE OWNER OF THE COMPANY, ROBERT. ANOTHER 3-4 WEEKS WAIT. CALL ON 4TH WEEK FOR STATUS, OH IT WAS ORDERED 3 WEEKS AGO, WILL BE IN NEXT WEEK- ROBERT. GET A CALL AN HOUR LATER. WE DONT CARRY YOUR WINDOW, LOOKING FOR SPARE PARTS- ROBERT. ALL SMOKE AND MIRRORS - 6 MONTHS- NO FIX NO REPLACEMENT JUST WASTED TIME. THIS COMPANY IS FULL OF LIARS AND IT ALL STARTS AT THE TOP!

Clear steam carpet cleaning. Ron Diaz did an awesome job. We have 2 dogs and he made the carpet new again. Will use again.

They did a horrible job on my windows after canceling several times. My windows sat at their site for over a month. They have no clue how to communicate with the customer causing constant follow up.. I never write reviews about service but this is the worst service I have ever had.

The office Personnel here are very easy to work with they have great attitudes. Also the craftsmanship of the work is outstanding.

This company was completely unprofessional with all of their dealings. They did not show up to their original appointment. After multiple attempts to contact them we finally got a hold of someone, there was too many excuses made. If there was an issue it was their responsibility to contact us as the customer and keep us appraised of the situation and find a solution. Hours after the 2nd attempt at an appointment we did not see them. Days later we finally go a response stating they could not service our location due to a lack of access. May hours of our day were wasted because this company was ill-equipped and unprofessional. I am sorely disappointed.

Best Company for windows and carpet cleaning! The are the PROS!

Really unprofessional. They called the morning of and stated they would be able to make the appointment (which made no sense), she said someone called me the day before and had to cancel (no one called). Not too big of deal, I needed the appointment and it worked out. But ... then he was almost 30 mins late, rude and did 3 rooms extremely quickly then asked for my signature. Unprofessional but got the deal I needed on groupon.

All was well during the ordering process and the wait for the windows. The company asked for ½ the money up front, and then called every 2-3 weeks to update me on whether the windows were in yet. The windows arrived the exact week I had told me to expect them. Installation was scheduled for two days later. The installers showed up 15 minutes early on a Thursday. They cracked one of the walls in two places installing one of the windows. I didn’t make a big deal about it, figuring I could repair the drywall myself. They worked hard and at about 1:00 in the afternoon they surprised me by telling me that they were done with the interior install and could not do the exterior. They said someone would come the next day to complete the exterior. It was supposed to be a one-day install, but okay.No one showed up the next day. No one called.No one showed up the next three days. No one called.I had to leave town Monday afternoon around 2:00. No one had come to finish the install and no one from Windows for Less had called to explain or schedule.Tuesday afternoon a representative from the company called and wanted me to pay the remainder due for the windows. I said I didn’t feel comfortable paying if I hadn’t checked the work. The rep was irritated, and said the work was finished and I had to argue with her to let her know that I was out of town, it wasn’t done when I’d left, and I needed to see it before I paid her. When we hung up, I checked security footage, and no one had been to my house to finish the windows. She was attempting to collect without finishing the job.I was back in town on Friday, but Windows for Less did not schedule my install to be finished until Tuesday of the following week. I had to find someone to take my kids to school so that I could be at home for the installers to show up. They didn’t show. Windows for Less called and said their truck had broken down. I was disgusted at this point. I told her to get someone out there ASAP, and that I should be a priority. It was a week and a half since my windows were supposed to have been installed. She said someone would be at my house at 1 p.m. I got busy with other work, and noticed a missed call on my cell phone from another person at Windows For Less telling me that she “understood” I was upset and that she wanted to make sure it would be okay to send and installer at 1 pm, but that until they heard from me, they would assume NO. That was just patronizing and unprofessional.At 12:30, an installer showed up, without the materials to finish, to check in with me. He then disappeared again until around 2:00. He finished with windows in about 2 hours.I called Windows For Less to pay them, but got transferred and hung up on. Three different times. Over the period of a week. I was becoming more and more disgusted.The salesman called. He apologized.I called again to pay them. They took my credit card number, but did not offer to tell me the amount they were charging it. So I asked. The girl said she didn’t know, she would have to go find my file. (What? I thought that’s what they were doing with all the transferring of phones! Ugh!) She then quoted my original window price. They were going to charge me the ENTIRE amount again, not just the half I hadn’t paid yet. They told me they had nothing in their file to indicate I had already paid half. The file was in disarray, and information was missing. They promised to call Perry and find out if I had already paid half, and have him let me know how much my charges would be.So---take it from me. If you want a professional experience with great installers, people taking your credit card information and guarding it with expertise—IF you have a life and don’t want to hassle with a company that flies by the seat of their pants and doesn’t communicate, doesn’t know how to use their own phone system or file system, consider any other company. Don’t hire Windows For Less. Run. Pay the $50 more to hire another company. It’s worth it.

This place is horrable.They have zero communication, they did a bad job on my window.I had to wait 2 months for them to get my window ordered and it was the wrong size.Run Run Run.

Worst company ever. No communication unless I call and complained. Its been 6 months since I started with them and my broken window still isnt fixed. Homeowners beware they are a waste of your time and buisness.

Showed up on time, worked hard and cleaned up before they left.

Very unprofessional, Poor Customer Service, not reliable I would never recommend the company to anyone.