I LOVE my new windows from Windows America. And the price tag that came with them.!They have made all the difference in the world both aesthetically and functionally. Initial install went great. Had a bit of an issue with the final touches, but Perry came out and personally ensured all was taken care of properly in the end and I’m really happy with the final product. Thanks again.
Excellent customer service and they were able to replace my windows fairly wuickly. Much better value and more responsive than the other companies I contacted.
Definitely recommend. Everyone I spoke to was friendly and professional. I worked with Perry and he was very helpful. Install was timely and the windows look and work great. Most of my windows need replaced and I will use them again.
Highly recommend Windows America. They installed a sliding patio door on a narrow upper level balcony. Excellent installation. They were professional, knowledgeable & cleaned up after themselves.This is the second time I have used this company.First time was about 20 years ago & they are still in business with the same owner & the same excellent work.
Update 2021 Feb: Windows America technicians just replaced a second window that had lost its seal after many years. As usual, they were professional, efficient and top-notch personnel! Thank you, Windows America, for being such a great company who stands behind your products and for the great professionalism that your employees always show. And thanks to Mark, Sr and Mark, Jr for being exceptionally honest and true gentlemen and keeping this great company going!Windows America replaced all my windows at least 10 years ago. They did an exceptional job at a really reasonable rate. Ive loved the windows over the years. Recently, we had a problem with a seal on a window that faces the direct west heat. Mark came out and quickly ordered a replacement according to the lifetime warranty and then returned and replaced it as soon as it arrived. What a great experience and great service from Windows America! I cant say how strongly I recommend the company and their personnel, both Mark, Sr. and Mark, Jr. With great professionalism like this, theyll be here if you ever need them. To this I can attest!
We were referred by my daughter to Windows America when we purchased our home last year. Perry, our salesman gave us an excellent bid, beating out all others. We are so impressed by the quality of the our Windows and doors and all other aspects of this company! They are organized, clean and did excellent work. Let me say a special thank you to Perry, who helped us all the way through the process and beyond!We highly recommend Windows America!
Windows America just completed the first stage of a multi-phased home upgrade project, and we couldnt be more pleased with the quality of the product and the professionalism of all involved. The owner, Mark C., contacted me within 30 minutes after I put the project online for response. Mark dropped by, wrote the bid on the spot, and the deal was sealed. No high pressure presentations, great discount offers to sign immediately on the dotted line. Brian and Jason installed the windows (and a sliding glass door), and did a fantastic job over the two day effort. Before they wrapped up, I outlined the next phase of the project. Brian took specs, and I received a bid on phase 2 within 24 hours. Looking forward to continuing our home improvement focus with Windows America.
I love the products I purchased from Windows America!!! The crew, Dustin, Sherry & Nick were fantastic! Professional, expedient, and personable!! I highly recommend them!!!
I absolutely love the staff at Windows America they are unlike any other business their professionalism is outstanding! Not only that but Mark Junior, Perry, Emmanuel are so wonderful and enjoyable They are like family! And I have referred people to them for their fantastic work!!!
Mark and his crew did an excellent job on our windows! Quality product at more than a fair price with expert installation. Great communication and follow through. Would highly recommend this company!
Proceed with caution. I hired Mark who seemed very genuine and kind. His prices seemed fair so I agreed to his business. However it was not communicated that he would not be the one to install the windows. I believe that is very important to know. The people who came to my house were not safe workers. They placed a ladder on top of our broken rotting hot tub cover. And then when one of them Dominic Garcia fell down my stairs. He then proceeded to go after my homeowners insurance. When I called to tell Mark he should have workmen’s comp for his employees for the protection of his company he informed me that they were sub contracted. He then proceeded to tell me that this is what home owners insurance is for and that we should just relax and allow Dominic to go after my insurance because as he stated thats what it is for. I do not doubt that the injuries this man endured were painful and I do not doubt that he had hefty medical bills. However he should have been covered under his own insurance not mine. I trusted this company and they paid Dominic who now claims that he is insured however if he was adequately insured it would not have been necessary to go after my home owners insurance. Even if it were necessary to go after out home owners insurance that was not enough. Now this man is suing me privately. I’m a 21 year old mother of two and he is suing me for $1,000,000 I have NOTHING outside of my basic needs. Im not sure what he plans to accomplish by this lawsuit but to me it is very distasteful. Be cautious as you allow strangers into your home. Consider having them sign a document stating that they will not sue your insurance or yourself if they happen to be harmed during the duration of their stay. Mark at Windows America since I wrote this review has been trying to help me in any way he can. He does seem like a very good man but there is no protection within their current procedures of his company that protects other customers from this happening again. Mark informed me that in 20,000 other jobs an injury has never occurred but it happened here and with these men constantly needing to be on ladders the risk is always there. If they cannot protect you from their workers being injured then at least try to protect yourself by having them sign a legally binding document that does not allow them to come after you if they are injured on your property.
We loved our experience with Windows America. We got many quotes and Windows America was by far the most reasonable. At each stage of scheduling they were responsive, professional and kind. Dustin scheduled with us and arrived on time and double checked all of the measurements before he got started. When an error was found, he quickly corrected it and made everything easy for us. My partner and I went on a hike, and when we got back, new windows! It was as if they weren’t even there. No mess, just our house looking great. We would definitely recommend working with this family business again, and will be sure to do so as we continue to replace the windows in our home.
I have used Mark and his workers several times they are very professional and do great work Domonic Garcia has been in my home several times to do work for me and he is a hard worker and very professional I would definitely hired him again they installed windows for me and a patio doors he does good quality work and was always on time and has done above and beyond his work abilities . I give him a five star rating if I could it would give him 100 stars ⭐️
Just had my windows installed in the nick of time before the snow storm arrived. I am now so warm and cozy with my new windows!! I could not recommend this company enough.
Brian and Jason installed 8 windows and 1 sliding glass door at my house. They look absolutely beautiful! Such amazing quality and aesthetic appeal. The windows and door have completely transformed my house! And I already can tell that they are keeping the house cooler! I got 4 quotes, and Windows America was by far the cheapest. The lifetime warranty is incredible!!! It just shows the quality of windows. Brian and Jason were so respectful, skilled, kind, and professional. They cleaned up everything, so my house was looking even cleaner than how they found it! If you are looking to get new windows, use Windows America!!! They have the best windows, the best value, and the best employees!
Cant say enough good things about Windows America. From the first call to the finished product, it was a pleasure working with them. Mark and Perry were very helpful with the scheduling and estimate, and Brian and Jason were so efficient and professional with the install. I would highly recommend Windows America for your next window project. They have the best prices, quality and people!
We got a total of 4 quotes for windows and no one could beat the quality for the price. Perry was so helpful in our decision process as well as explaining the entire Installation process. Brian and Jason measured and installed and every single window fit perfectly! 16 old windows all removed and new ones installed in one day. They cleaned up after each window and just did a really great job. We are super happy with the results and the customer service and would recommend Windows America to anyone
These guys installed windows on my property over 10 years ago and the front window had started to sag in the middle. Mark came out and fixed it within an hour at no charge. Real nice guy, professional and on time.
Windows America is a company with integrity. From the moment I met the owner he explained everything I needed to know He showed me how the windows would work explained to me the benefits of using his company to do the install of Windows .And he saved me a tremendous amount of money. His installers were courteous and professional. Also his installers walk me through every procedure that they would need to install my windows. And then they asked me to look at the installed Windows and before they proceeded on to The Next Step. American windows gives you the highest quality window with the highest quality of workmanship. I would recommend American Windows to anybody that needs new windows. This company is a Class Act.
They were professional and helpful until we had water coming into one of the 5 windows that they installed on one side of our home. They tried to tell me it was normal, and sent someone out to check it after I said none of the others leaked like that. I was told that if it continued to call back. Ive reached out to them 4 more times since them because it still leaks and they wont return my calls.Once the install is done it seems like they are too. Terrible customer service on a product that should be reliable.Update: August 5, 2020Mark, the owner called me on Monday the 3rd to see what was going on and he and a tech came out to see what the issue was. They think they fixed it, we will see with the next rain storms. They left chunks of vinyl all over the roof below the window despite me offering a vacuum cleaner. When Mark asked me to change my review on Monday, I said I would change it if the issue was resolved, I feel that he continued to badger. On Tuesday, the 4th at 10:37 PM, I received a text from Mark asking if everything was okay and why I hadnt changed my review. While they are now responsive, I dont feel they are overly professional. When we need to do more window replacements we will be looking at other companies.
Awesome company! Mark, the owner of the company, is very honest and I could tell he truly cared about getting me the best product for the best price. Brian and Jason installed my new bay window and did a fantastic job! Mark Jr. even stopped by a couple of times just to make sure everything was going smoothly. These guys were professional, on time, and very polite. I will be using Windows America again.
I couldnt be happier in my experience with Windows America! I was referred by a friend based upon price/quality of product, and the service I got through Perry, Dominic and Dwayne was outstanding. The windows look great, and at a fraction of the cost of the larger retailers, the job was done in a day, and the windows came with a lifetime warranty. I will absolutely be passing along my recommendation as well!
Great work...again! We have used WA several times and have been so pleased. Brian and Jason are a professional team who always takes great care of us. =)
My bay window needed to be replaced. After talking with two other high-pressure sales people at two other companies, and receiving ridiculously overpriced estimates, I found Windows America. Perry was great! No pressure, very flexible, talked through several options with me. The pricing was fantastic - SIGNIFICANTLY less than the other bids that I got. Brian, the installer, was super friendly, efficient and expertly installed my new windows. They are gorgeous! Not to mention much more energy efficient. And, they had it done in half the time the other companies were quoting. I would recommend these guys to anyone!
We absolutely LOVE our windows! The top down bottom up feature is wonderful! We have the top down bottom up blinds....love having the ability to open the window to coincide with the blinds. We contemplated doing windows years ago… my only regret is we didnt do them sooner! Thanks Mark...couldnt be happier!
The team at Windows America did a great job installing my sliding glass door. They have very reasonable pricing, and were able to get me scheduled quickly. The installation team (Mark and Jason) were friendly, courteous and professional - and even observed social distancing guidelines to keep all involved safe! My door looks and works great. I am so satisfied with them that I gave their contact info to my homeowners association so that they can help us with future projects.
Windows America did a great job. The windows are high quality and made my house instantly quieter and better insulated. Brian and Jason were professionals that did a top notch installation. I look forward to recommending them and working with them on future projects.
They are super. Everyone we dealt with was professional in the extreme. The installation team cleaned up beautifully.
I highly recommend Windows America. Their prices were great, the installers were professional, and our windows got done quickly and efficiently. It was a very positive experience and I would use them again without hesitation.
Excellent service and quality of work. I love this company! They are the A-team of window replacement and installation in Colorado Springs!
Windows America did an outstanding job selecting gorgeous windows for 1953 home. The transformation of our home from the old steel crank style to the state-of-the-art Vinyl Max windows was amazing! Our beautiful new windows are quiet, insulating, and a dream to slide open. They also have hail resistant frames. In addition, our installers rebuilt multiple windowsills that were rotting. Even more incredible is that Windows America provided all this at pricing far better than their competitors. Windows America made it possible financially for us to proceed with this much needed renovation. Thank you, Mark, and the Windows America team!
We thought Windows America offered affordable, top-of-the-line windows with a great warranty.Jon, Mark, Domonic and Dwayne were all very knowledgeable, professional and polite throughout. Jon measured our windows, and Domonic and Dwayne were the installers. We liked how Jon fully explained (and visually presented) both the type of windows we were having installed and the window installing process. During the install, I enjoyed Dwayne’s positive attitude and I liked how he constantly communicated with me, both informing me on the progress and showing me finished installed windows (seeing the difference was amazing). Also, I really liked Dominic’s leadership and attention to detail, cannot say this enough. Both Dominic and Dwayne take a lot of pride in what they do and it shows.We had roughly 17 windows replaced, and it was not an easy job at all. The previous owners had stucco overlapped onto the existing wooden windows, which were old and rotting. So, Domonic and Dwayne had to cut out all of the old windows from the stucco encasing them. They were able to do this with little to no damage to the existing stucco on the house. Due to the complexity of this job, the windows were replaced over a period of 3 days (2 days for all the big windows), and the whole time I felt comfortable with them being in my home.Of course we love all our new windows, but the picture window in the kitchen is our favorite. Thank you to Windows America for helping make our house feel warmer and quieter this year and the years to come.
Highly recommend this company! Brian and Jason were the installers and were extremely professional and did a great job. Lifetime warranty on everything and cant beat the price!
Windows America did a great job. The windows are high quality and made my house instantly quieter and better insulated. Brian and Jason were professionals that did a top notch installation and cleaned up all the debris. I look forward to recommending them and working with them on future projects.
Mark and his team are great and the windows are incredible. We live on a busy street, and the triple pane windows offer us tremendous noise reduction and great UV protection. Additionally, the night locks on our windows prevented a break-in shortly after installation. We have used Windows America to upgrade all our windows and cant recommend them enough!
Third update- Make sure you get to talk to Mark the owner if you have any issues, he will be sure to take care of it quick as a wink!Updated review- Since having our windows installed, the customer service has been terrible. They have not called back for weeks, and they even scheduled a time to come check on a problem we had and never showed up or returned my phone call. I would recommend them only because they are cheap, but post install customer service is terrible.Original review- Windows America did a fantastic job on our windows. They were by far the least expensive company I researched (I got estimates from 4 companies). I got all of the windows and sliding doors done in my house for what it would have cost me to get two sliding doors and two windows done at another company.The installers were great, they were very respectful. They were happy to answer any questions I had. They made sure to clean up after themselves. They even listened to my kids endless stories (sweet guys!).The owner came out toward the end of the job just to make sure things were looking good.I cannot recommend these guys enough!
Mark and his crew are definitely customer focused and professional! Great windows at a great price. Highly recommend!
I had a great experience with Windows America! I was replacing all of the windows in my 1899 house and had several companies scheduled to come out to give me quotes. I liked the WA salesman Mike so much that I ended up canceling all the other appointments and just going with these guys. While he was at my house, Mike really took the time to explain everything to me and I never felt pressured in to anything. Additionally, due to the age of my house, there were a few questions that came up. No problem! Mike called, got Mark (owner) on the phone, question answered in no time. I also worked with the owner’s son, Mark Jr., when I went to the showroom to look at different style windows and when he came out to do the final measurements before submitting the order. Great young man! Very knowledgeable and professional, easy to reach, and always very responsive to any questions. Installation team was top notch, my windows are BEAUTIFUL, and I am beyond thrilled. I am not sure what the complaints are about - this IS a smaller company, which I appreciate. I don’t want to dial an 800 number to schedule an appointment. It is okay with me if I have to leave a message or send a text requesting a call back, I’ve gotten a quick response every single time. I understand that there are other customers they’re working with too! I’m very glad I went with this locally-owned franchise of Windows America and would recommend them with no hesitation.
Mark was great! He gave me options I was unaware of such as an awning window in my kitchen, and solar tinted windows for the super sunny side of the house. He made sure I had the correct tempered glass windows in my bathroom, but also gave me options of what style would work best for the cost involved. Brian the installer was very tidy and respectful while in my home and kept me up to date with any issues they were having installing the windows. I love that I can open my windows with ease now (before it took two hands and great effort to open the 20 year old ones). My boys can even open the windows themselves which is very helpful. I can tell they have helped with my electricity usage as i have only had to turn on my a/c on the days it was close to 90 outside. Thank you Mark for everything!
My patio sliding door is awesome! No more damage to my chair.The front window that was put in is just positively GORGEOUS!A beautiful big bay window😃👍.Dominic & Dwayne were the installers. Very professional!I will definitely be using this company & these installers again!If anyone would like a reference, I can give them one, and they can come over & look at the craftsmanshipthat went into this project.Mark, the owner, was great to work with!
Windows America was fast, competitively priced and installed well. They cleaned up after themselves very well and left no mess behind. I will continue to use them for any future window jobs on my home. They replaced 4 windows for me that look great and have a great warranty. Thanks!
Mark was amazing! We had our first few windows done after a hail storm. Then had the rest done and a new patio door. Sadly we had a fire in our home this week and we will be coming back to order more windows. I highly recommend Mark and windows America!
This is my first time getting windows installed in my home and I met with a few other places, but I am SO glad I chose Mark and his crew. I was greeted by such professional and pleasant people and the install went over perfectly. Great deal and painless! Thank you so much for everything. I wont hesitate to call next time I need ya!
Windows America ROCKS!!!!! I love it because it is family ran and if not family friends of family that have worked there for like 20 years! Mark goes out of his way for all of his customers to make them happy you can tell he really cares about helping others! They are very professional and the installers are the best in America! Best Prices too! I would refer to everyone
Mark was extremely helpful and the service and windows we received were amazing. The installers were very professional and Mark made sure he gave us the best price for what we wanted. Definitely recommend.Aaron
Great experience!! Brian and Jason were such a great, hard working team! Very happy with our new windows and doors. Thank you so much!
I am a realtor and property manager and Mark and his Crews always have taken care of me and my properties. He gets the windows order quick and get them installed quick. I appreciate his professionalism and thoroughness. As always on this last job he went above and beyond to take care of us knowing we were on a pinch.
Mark and his crew are fantastic! Great local company!
Bryan and Jason did a seamless install! Please note that Colorado companies are crazy busy and these guys got us in as fast as they could and at a wonderful price. We used Home Depot on our slider and they were horrible. Please use this family owned business you will not regret it!
After the hail storm damaged several of my windows, I obtained multiple bids to replace my damaged windows. Not only was Mark a pleasure to deal with, he gave me a great price. The gentleman who installed my windows did a excellent job, and cleaned up when he was done. Mark came up with a FANTASTIC idea to install a picture window where my best view was from, and make the side windows the ones that open and close. There was no charge for this change, and I cannot tell you how often I have been grateful for the suggestion! As a Realtor I have recommended Windows America to my clients without hesitation!
I was referred to Windows America by a family friend. The owner of the company, Mark, met with me within a few days. He was professional & friendly. He was receptive & responded quickly regarding my questions. Mark went above & beyond to work around my very complex schedule.His lead installer, Brian, & son, Mark Jr. installed all the windows in my home & a slider door. They both worked hard & did an exceptional job. They were both very knowledgeable & experienced. And, they stayed late in order to complete the entire installation in one day. Also, they were both very neat & cleaned throughout the installation process that day.Mark, the owner, even scheduled two other workers, Dominic & Dwayne, to replace the trim around my slider door & back window due to issues I had dealt with for years regarding water damage problems. Dominic & Dwayne were pleasant & worked hard despite the snow & cold that day.I highly recommend Windows America to my family, friends, & others.Very pleased,Bonnie Hammett
We could not be happier! The owner is friendly, knowledgeable and takes the time to make sure his customers are happy. He made a special trip to make sure we were satisfied with the windows and to see if we had any questions. The installers were both excellent as well. They were friendly, hard working and cleaned up well after the job. The triple pane windows we purchased are high quality and we can already feel a difference in the house. We would not use anyone else for windows and would recommend to anyone who asks.
My contractor recommended using Windows America to replace three windows that were damaged from the hailstorm last year. I didnt want to replace them in the middle of the winter and wanted to wait for spring or summer the following year. They were very patient and when I did call to schedule the installation they got me on the schedule right away. They replaced all three windows in about four hours and Dustin did a fabulous job. The fit was perfect and Im very happy with my new windows!
We recently had our 7 windows and patio doors replaced and were fortunate enough to have Oros Home Improvements do the installation. Manuel Oros and his crew, Leon and Glenn, were very professional, fast and efficient while being friendly and respectful. They completed the work in 1 day and cleaned up all debris including vacuuming up all sawdust. We highly recommend them.
This company has now replaced every window in my home thanks to their competitive pricing and awesome service!
Mark is awesome!!! Hes no nonsense, was super helpful with helping create the vision we had for our home while keeping costs under control. Prices were super reasonable and we love our windows. The crew was super friendly, professional and quick. We love our new windows, they are great. We highly recommend Windows America. Dont bother looking anywhere else. This is the company with great quality windows and people to deal with!
Love, love, love our new windows! Mark is the absolute best! Installation was awesome as well!
Best windows ever. Great quality, great prices and the lifetime warranty is awesome. Had windows installed in our house, and it made such a huge difference, I couldnt be happier and the installers were perfect and very professional. I would recommend this company to everyone and anyone, cant beat Windows America. Thank you.
I had them put windows into a rental house that I own. The price was competitive and the install was well done but the windows did not qualify for any sort of energy rebate from the city because I was told the quality was not high enough.They told me that these windows would qualify and when they did not they did not answer my request for a credit to offset what I would have received from the rebate. Regardless, my tenants are very happy with the new windows.If you do use these guys then make sure you know what the quality of the window will be, get that in writing, and check it against any rebate that you may be due to ensure you will be eligible.With so many quality windows out there Ill think twice before I use this company again.
Love working with this company! Ive had the best experience, especially the customer service!!! Any questions I have dont go unanswered and they always make sure to call me back. Love the views from my new windows!
This company is for real. I am a local contractor and performed many full exterior restorations from the 2016 Hailstorm. We went through several window companies, and had several issues with them. We found Windows America and they were by far the best company we worked with. They were on time, kept appointments with customers, and followed through with the install with no problems. I would recommend them with to contractors and customers alike.
Mark the owner was unbelievable professional and equally helpful!! He gave us a great deal we could not be happier with his knowledge and flexibility around our needs. His son came with him and was extremely warm and made us feel like we had friends at our home and not salesman. Thank you for making our experience top notch!! We will definitely recommend over and over again!!!
Not sure if you guys know, but when someone has a no soliciting and no flyers sign up on their door, it means just that. No soliciting. Go back to school and learn to read
I love my new windows. The entire experience was great - the sales person was very knowledgable and professional. The installer did an excellent job and cleaned up everything after the install. The windows have blocked the noise from the busy street and they are beautiful! I am completely satisfied and would highly recommend working with the team at Windows America for any window replacement needs.
Just came home to my new windows installed by Window America. They look GREAT very please with everything. The owner and crew were wonderful from start to finish. I most definitely will use them again. The price, the professional, and the respect is all there with this company.GREAT JOB GUYS!!!!Sara D
I recommend Windows America in Colorado Springs. Quality windows, custom built yet affordable. Mark and John are good people who have delivered a product I am glad to have in my house. Much better than stock, warehouse windows a contractor installed in my basement.
Dale and LJ Harrison - We are absolutely thrilled with the widows. Theworkmanship was excellent. They went above and beyond. We recom-mend them highly. GREAT JOB GUYS!
This company is great. Mark the owner is very accomodating. The installers Brian and Jason are top notch.
Good windows, quick install, good prices.We did have issues with one of the windows and the siding they put on. I called them and it took them two weeks to fix these issues. I also had to call several times to get this issue fixed (if I didnt keep calling, the issues would have never been addressed). At the end of the day, I would order from them again (the people are friendly, its a family business, and they have good prices). Just want to bring it to their attention that their customer service is not that great.
Mark and his staff quickly convinced me that he had the right windows for my house. I replaced 13 windows as well as installed 2 new ones. His guys even cut through stucco, framed out the new windows and installed matching trim! I think the windows they installed are high quality and Im very happy that I chose Windows America in Colorado Springs.
What an AMAZING company to work with. Mark goes above and beyond. Install was super fast and thorough. Would highly recommend to anyone!
Our Daughter-in-law referred us to Windows America to replace our 1954windows in our home...WOW we are so grateful & amazed & definitely pleased beyond words...A Great company who knows what they are doing...They were cost efficient, had super quality windows & they back up all they’re work & products...they were fast, respected us & our home & left it clean & truely wonderful people to meet...Thankyou to our daughter-in-law & Windows America...Absolutely love our new windows..our drafts are gone & our home is super quiet now...
We love our new windows! After getting the quote, which was very reasonable, the person who came to measure the windows for the offiical window ordering did have to send another person on another date because of our type of original windows. I feel like it also took a long time to get scheduled, but I assume thats the norm around here with so many windows being replaced all the time from hail damage. We werent in any hurry so it wasnt a big deal for us. The installers Brian and Mark Jr were AWESOME. I had tons of questions about everything and Brian was extremely patient and took the time to explain everything to me. The caulking is perfection and even our custom window fit perfectly. They worked hard and despite crazy rain and hail storms the first 2 afternoons got every window in our house replaced in 2 and a half days. Id recommend these guys to any of my closest friends.
Mark the owner is a great guy with a great company. His team installed Windows and a huge sliding glass door. They were nice guys who made the work look awesome! Super happy with the experience and product. Thx
Mark came by and was able to quote us a great deal! He took into account my families needs and didnt try to pressure us past our budget. I had quotes from 2 other companies and they didnt come close, the windows look great and we cant feel a draft anymore. I would definitely recommend this company to anyone looking for windows. The installers were professional and efficient, they didnt waste any time getting it done and even took the time to answer my questions. The windows look great and Im looking forward to seeing how much energy we will save. When Im ready to do my basement I will definitely be using Windows America again. Thanks Mark and team!
We received price quotes from 2 major competitors. Windows America beat them both easily. The windows are of the same high quality. The installers worked without stopping, cleaned up after the install and made sure everything was satisfactory. Great product, great price, great company!
Great company that offers a great product. The owner Mark and his crew were all very professional and extremely hard workers. I would recommend this company to anyone.
Brian and Jason were courteous and efficient. They answered all of our questions. True professionals!!
I think our windows are Absolutely gorgeous ! Very courteous.,professional, saved us alot of money too ! Recommend to everyone and anyone !
I have tried calling these people for two weeks and I have left messages. Still dont answer the phone nor do they call me back. Poor customer service at best. WINDOW WORLD IS THE WAY TO GO.
I called looking for a estimate over the phone and was directed to call the owners cell phone. Mark answered and had some time the next day to come by. From the moment I met him Mark was a great guy and knew his product extremely well. Mark was able to tell the size of my windows based on look and confirmed so with actual measurements. I got 3 different estimates and ended up going with Windows America. The install was super easy and only a few minor bumps that required 2 visits because of a broken sash. Ive texted with Mark a few times to resolve some questions and he is always very receptive and available. I would recommend Windows America to all my friends. I got triple pane low e windows that cut the heat down in our bedrooms considerably. I will be calling Mark again to replace our lower windows.
We had 13 windows replaced in our home in May. Very quick turn around from measuring to installation. We had one small leak on one window and Mark (the owner) personally came out to inspect the leak and fix it. We love the new windows and have had a great experience with this company.
Very disappointed with the conversation I had with Mark. I was told, “my guys hate working in Pueblo.” And, “even if they did I’m booked until November. I can’t even pay one of them $500 extra to go there.” Being booked would have been a fine and dandy answer, except for prior to this conversation they set up a quote with us and never showed up. No one even called. When I inquired about the no-show I was told, “we’re really busy in Springs with all the hail damage.” Glad to see paying customers are all equal...not. I was also told, “can’t you just find someone in Pueblo to do it?” Very disheartening to see businesses Treat people this way. I will definitely be finding somewhere else to get windows for my house, for our rentals, and for anyone who asks for a recommendation. I love to rally behind businesses and promote. But I cannot do it for this business. As suggested, just find someone else.
Most courteous and kind gentlemen working in my home.
Phenomenal. Mark and his team did a great job with installation, they even came out to tune up one area of weather caulking that dripped a bit, and the windows have been fantastic. We replaced all of our upstairs windows, theres no draft upstairs, and we cant wait to get our bottom level done this spring. Steve and Kiera
When the salesman came out he didnt measure my window. The owner then asked me to measure it myself. I took the ply board off the windows to measure (the hail damaged my window) and told the owner over the phone what my measurement was. He then told me that I measured wrong and told me what size the window was. How he could tell over the phone, with never seeing the window, is amazing to me. Im sure you can guess where this is going. After waiting for 2 weeks for the window to come in, it was the wrong size (surprise....not)!!! They finally measured the window again. Another 2 weeks passed and the window was in...with a huge dent in the frame!!! Windows America has NEVER contacted me about fixing the damaged frame. I had to go through another company.It doesnt end there. After placing a review on this company, the owner contacted me and threatened me that he would not install the window unless the review was removed. I had already paid for this window!!! Now that the window is in, I feel it is necessary to leave this review to warn potential consumers that this company is horrible and to use someone different! I also wouldnt believe the reviews on here. Im sure that Windows America has done this to several others. Be wary!!!!!
Excellent company, they have installed windows in two houses for me, they went above and beyond on each one. Excellent service and I love the new windows!
First off, Mark and John were nothing but professional from initial call through the signing of the contract. Their price beat out every other offer with high-quality double-pane custom-measured windows. They did come in slightly higher than one other company but the difference in quality is unquestionable - the slightly cheaper bid was for much lower quality windows.Joe and Dustin are excellent installers. They were able to replace 26 windows in less than 2 working days, on a house that is almost 100 years old. They are clean, courteous, and efficient professionals. Two issues encountered during installation were of no fault of theirs (operator error and a screen popped out) but they were able to instruct me how to properly open and close the windows and fixed the screen quickly.I have already recommended this company to two close friends/family members looking to replace windows and will continue to do so in the future.
I have known mark over ten years and have bought tons of windows from him he provides top notch windows and service he is a man you can trust best pricing as well if any one wants a honest window man mark is your man
Well I first called to get someone to come out to give me an estimate for a window that was damaged from hail. I explained where the window was located and that it was just one window. They said they actually had one opening for the following day at 230 on a Friday. I thought that was great since I know alot of companies are very busy so I went ahead and scheduled it. The next day at 230 no one showed up. I called around 250 and they had a message saying they were closed for the holidays till Tuesday...OK so I decided I will call then. I called and told them no one came and the lady I spoke to said she remembered talking to me and that she was going to get me on the phone with a man to get him to come out. He got on the phone and I explained to him that one window was damaged and I needed someone to come out and give me a quote. He then stated that they cant come out for just one window. I asked how come I wasnt told this when I first called? He said oh it just changed. I said um OK when did it change because someone was already suppose to be here on Friday! He said oh it changed over the weekend! I just got fed up and hung up because its pointless to argue, BUT dont waste your time with them. They just make up stories and dont honor what they already tell you! Its not my fault they decide not to show up for an estimate then change their minds on fixing one window over the weekend!
Windows America is the best company for windows. The installers were right on time and were very friendly and courteous. I will refer Windows America to anyone needing windows.
This guy does the best windows, they look nice, they operate well, affordable, and sturdy. Mark is very professional, fast, and friendly.
Windows America review. I had all of my original contractor grade windows replaced in the spring of 2015 so Ive had all of the elements of the seasons try them. The price quote was good, and the installers were nice and kept the work area clean. It rained heavy a week after the install and I quickly found that a slider door they replaced had a leak and it did damage to my hardwood. It turns out the window was not glazed by the mfg. so water literally poured onto my dining area floor. The Windows America owner said he was not insured because it costs too much and when I called the Mfg. the said damage is not covered under warranty. The same door was installed attached to my outside wood deck floor and had to be re-installed after I realized water was collecting where they put flashing and calked the bottom of the slider to the deck. With many phone calls they eventually came back and moved the door back further. I also had leaks around 4 other windows and it turns out its the way that it was installed that caused the leaks. They cut out the original window flanges that were covered by roof paper this allowed water to collect on the window frame and work its way into the house drywall. I paid for an independent window inspector to verify this. Keep in mind this industry is virtual not regulated so anything goes. The overall windows are quieter than the original but not much warmer in the winter, they are still drafty. These windows are suppose to be have a lifetime warranty and free replacement on glass and screens. I made it known to the owner twice and the installers that a couple of the screens had large tears or were just coming out; I finally gave up because they are in no hurry to do repairs. Overall they are only slightly better than the original contractor grade windows.
Thank you Mark for responding in a timely manner.
John Jr. installed all 6 windows from Windows America and he was an expert installer worked diligently, was informative, pleasant and went the extra mile. I would highly recommend Windows America to anyone needing great windows and great installers!!!!
We had our windows installed about 3 months ago and have been highly pleased. Noticed the outside noise was reduced immediately and have seen the difference as the temperature has gone down. Installation crew was friendly and did a professional job. Would recommend.
I wish I could give this company zero stars. I have never dealt with a worse person or company in my life and we have hired a LOT of contracts. Mark was hired to replace a few windows and patio doors in our home. The job was beyond bad. The windows themselves, they were quality but Mark doesnt make those, he just buys them. The install job was horrifying though. My tall windows looked like a hack job where they were sealed but those werent even the worst of it. My patio doors werent sealed properly. We had a rain storm months after they were installed and the seals were done so badly that we literally had both doors flood the rooms they were in. I have photo proof showing this.He sent someone else in his company out to repair this (only after the massive damage was done) and a few weeks later, during another rain storm, our house was flooded again by both doors. This time it was so bad that the drywall expanded, the studs behind the walls expanded, the walls were destroyed. When I called demanding he come fix it properly this time he was indignant and sent out a different person this time. His subcontractor was nice enough but told us that Mark instructs them to use the minimal caulking possible.After a THIRD flood in our house we decided never to call Mark again. We hired another contractor who fixed and did the job correctly this time. I absolutely will never ever ever recommend this company and I will do everything in my power to keep people from using him. Look at the BBB - were not the only complaint against him. He did a terrible and expensive job for others as well. Save yourself the nightmare of using a company that doesnt know what theyre doing.
We just had all the windows in our home replaced. Mark, the owner, answered my call on the weekend and we set-up a quote for that week. My husband and I were debating between replacing our 30 year old (terrible) windows or getting A/C for the summer. We decided to do the windows. They were about $1,000 more than our A/C quote, but will help us in the winter and summer.We had triple pane windows installed with the exception of our largest front window. We wanted the extra insulation because half of our windows get a lot of direct sun in the summer and our lowest level is significantly colder than the rest of the house. We also wanted the extra noise blocking because chirping birds wake us up in the morning :)Be advised that triple pane windows are slightly darker and the light coming through is faintly green. Mark has both windows in his show room and held them up to an open door for us to see the very small difference. Its probably not noticeable to everyone, but Im a photographer and notice little light changes. I like lots of natural light. The light difference between double pane and triple was more than I expected, but we would still do it again. Well leave the shades up much more often because Im not trying to add insulation.Windows have a lifetime warranty (even if house ownership changes). We might make this house a rental property some day and have a teenager in the house, so we like the extra protection.Everyone we encountered with the company was very nice and friendly. They were very flexible when I asked for specific accommodations. We would highly recommend this company!edit: After getting some nice Colorado snow in May, weve noticed a significant different with the new windows. The thermostat is set at the same temperature it has been all winter, but the house is A LOT warmer and a more even temperature throughout the house. LOVE IT :)edit: After three months and the hot summer, weve noticed our upper level is cooler than our main level which has two sliding glass Andersen doors with double pane glass. Those doors let in a lot of heat!
Ok,Hands down Windows America is the best and most professional company my husband and I have dealt with in the last 10 years.Mark Cibula is just an honest and friendly person. We visited Champion, Window World, Anderson,.... You cant beat the quality of the Vinylmax Edison windows for the price. We got 13 windows for our home with triple pane for a better price than the double pane windows that any other company could provide in the Colorado Springs area. The quality of the windows are just out of this world.The installers (Brian and Peter) came installed the windows with precise detail. They cleaned up after themselves and spent extra time making sure every window open and closed perfectly.Now I know why Windows America received and A+ rating with the BBB. I will recommend them to all my friends. I plan on doing business again with them in the future. Dont waste your time with any other window company.