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Red Rock Nails
3109 W Colorado Ave, Colorado Springs, CO 80904, United States
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Red Rock Nails

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Sh
Review №1

Had an appointment for a pedicure got right in after toes my favorite lady Kim did gel on my nails. My first time. She did overlay on my nail even lengthened a broke nail matched nails and toes perfect. Did a small design on 2 nails

Sa
Review №2

Went here for my first time getting my nails done in ten years. Did great on my daughters nails, I believe it was Kim that did hers. I had a gentleman do mine and while he was using the stone on my feet he kept going over this spot and it hurt so bad. I looked finally and saw I was bleeding and he was still going over it more. I had to tell him to stop that I was bleeding. This spot continued to hurt all night when anything touched it whether it was the blankets on my bed or even laying on that side. My nails look great… but not worth the $115 I spent when I’m leaving hurt, and not really in a small way like a nicked cuticle.

Br
Review №3

I always had nice experiences here at Red Rock Nail salon. The techs are amazing for pedis. The leg massage today was just delightful, and I look forward to coming back. ♡

Da
Review №4

Very nice people here and they did an excellent job on my toenail design and pedicure :)

Ja
Review №5

I will definitely return to Red Rock Nails! Very nice people and the attention to detail by pedicurist and manicurist was great!

Mi
Review №6

Ive only been here twice 1st time was great. 2nd time was not. I wont be back.

Sa
Review №7

I have had the absolute worst luck here. I dont know why. But within a week either my toes nails or both end up chipping. I do not have the same problem when I go to other salons.

Al
Review №8

Great service, fun nail polish selection, reasonably priced.

Ka
Review №9

Kim is the best always friendly

Al
Review №10

Love this place and always good quality nails that last a very long time! They grow out before they even chip or peel. Very friendly people ❤️

ja
Review №11

They really try hard to please their customers

Vi
Review №12

Kim is my go-to nail expert.

Yo
Review №13

Always does a great job!!

An
Review №14

Beautifully done everytime🤗

Review №15

Hard to explain anything in English and they speak the entire time around you in their language making you feel uncomfortable.

De
Review №16

My first time there was for self therapy. Today, I returned for a fill in and a pedicure. She wasnt open but was there because of roof repairs being done in her shop. But she knew I came about 45minutes away and she accommodated me and took a mother and daughter who came by while I was there.I would reccomend this shop for tourists and locals.

St
Review №17

Kim is the best! I love the great treatment they give clients. Mom & I both go here, she too is very happy. Shes extremely ticklish on her feet, Lee does her pedicures & he treated her great... keeping in mind how ticklish she is. When Moms is treated right, then Im happy 😊

Sh
Review №18

Great. Followed Covid safely protocol. Will go back again.

Ve
Review №19

This is DEFINITELY a NEGATIVE review!I dropped my daughter off because she needed a nail fixed only to receive a call a short while later that the Asian lady with short dark hair and glasses GRABBED my daughter by the arm AFTER telling her to get out!She did a hack job on my daughters nails and they both got upset when trying to explain and understand the problem. After telling my daughter to leave she tried to cut her nails off!I went in there to see what the problem was and for an explanation and she IMMEDIATELY jumps up,pointing a nail file in my face and telling us to get out.....dont they get any kind of basic home training before coming over??

La
Review №20

Today was not a good day. I wasted my money to get my nails done. This is what they looked like. What a shame

Re
Review №21

Kim is AMAZING! Ive tried so many places and my nails always lift. She does mine and they last so long! All the staff is super friendly and they are always so sweet to my daughters. Highly recommend this place .

Ka
Review №22

My sister and her best friend came here to get Mani pedis for her wedding. The pedicures were great but each of us did not experience the same quality of service. Only after I got my manicure did they realize my sister, the bride, needed one as well. I really liked my nails the day of but 3 nails chipped within a day. My sister got a very quick but not very detail oriented manicure and was pretty disappointed.

Su
Review №23

Buyer beware. Prices on web site much lower than in shop. I dont appreciate bait and switch so will not return. I had a pedicure and gel manicure. It should have been 53.00 I was charged 58.00. it wasnt a big difference but integrity does count for something.

El
Review №24

Great girls!! They always treat us well there! Full sets come out looking great, and the manicures are always enjoyable and come out looking great!!

br
Review №25

Lee did an amazing job. I did a dip mani and regular pedi. He took his time and they look flawless. It’s a peaceful atmosphere and they had plenty off staff to take customers right away. I am so happy I found it!

Na
Review №26

I have been coming here for 3 years and I initially loved this place; so much so that I referred quite a few people I work with to this establishment. However, over the last few times Ive gone its been a disappointing experience.I had fire walker pedicure a few months ago (which is an expensive pedicure), and the paint bubbled up the very next day. I called and asked if I could get a different color given this one would bubble up again. I was told no, that I had to get the same color and that if bubbled again, I could just keep getting the paint redone for the next few weeks. WHAT?!I also had a manicure done and was literally told that they couldnt do the Halloween design I wanted, but theyd do the one they thought would look better. If I could give 0 stars, I would. This place is NOT worth your time or money. They have no problem taking your money, while also treating you as if youre a nuisance.I continued going back because its close to my house, but also because I was hoping experience would be better. I can honestly say that the last time I had a good experience last summer, and that was sub par, to say the least.

Se
Review №27

I go here to get acrylics and I am satisfied with the end finish, although; I am not satisfied with the price. I usually get charged $40 for acrylics, at least that’s what I pay, +$5 for gel= $45. I found out from the guy who was doing my nails that they charge you for the shape of the nail since their standard shape is square. I definitely know other nail salons that charge $35 without charging for the shape, length, or color.

Ka
Review №28

No appointment needed, walk-ins welcome. You may have to wait a bit. I have never waited over 15 minutes for a walk-in appointment. If you do.have to.wait, there is a sushi restaurant next door that is really good. Ask for Sue. She is meticulous.

Be
Review №29

I have been driving a half hour to get my nails done by Kim for at least 6 years, but Im telling you if shes not available this place is absolutely terrible. I have had a male technician not file off old acrylic before applying new nails and in addition to it looking terrible I had to have them removed within a matter of days due to water getting underneath. Yesterday I had an appointment, and was told when I arrived that Kim would be right back from lunch for my appointment. After waiting around for her return I was pushed off on another female technician. She was a hazard with the electric file from the get go, and nicked my skin three times before I had to rip my hand away and tell her she was being too rough. She had the audacity to tell me she hadnt touched me and argued when I told her she had hurt me. I should have walked away right then, but I had already driven across town for this appointment. I needed two nails to be replaced and when she finished filing them (just the tips, no acrylic was placed yet) they were completely different shapes and lengths from each other or any of my other nails for that matter. At this point I had to get up and walk away, theres no way Im wasting another $50 here on an absolutely subpar service. In addition to this, I have noticed that bits for the electric files as well as pretty much all of their other tools are NOT new nor are they sanitized between customers. Overall, dont waste your time or money here.

Zo
Review №30

My mom and I have been going here for about a year now. The quality of their work is SO much better than any other place her or I have ever been to. Usually the gel at other nail places lasts me from 2 to 3 days because Im a musician and an artist, but at this place it lasts me up to 3 WEEKS! All of my friends go here, everyone there is so friendly. Ask for Josie! Shes the manager and she does amazing work, especially with acrylic. Also, the massage chairs are amazing. They always take the time to make sure you have a great experience, so dont be in a rush when you go in. I HIGHLY recommend!

Am
Review №31

Kim is so fast and her nail shapes are 🔥

Ke
Review №32

I took my 92 year old father to this salon. They were patience and treated him with respect. He said they made him feel good which is a miracle at 92. He had the pedicure spa deluxe and a manicure. Beautifully done. I also did the pedicure deluxe. The hot stone massage was outstanding.and my feet looked beautiful.

Ka
Review №33

I used to go here regularly but stopped when they pulled out a file that was white with skin cells. Also, I realized the gal doing my nails was being trained by the others. I dont get it. Dont you have to go to school for this? Also, I wanted a flower on my big toe. The tech didnt know how so someone else came to help. It still came out as nothing but a smear of color.. It was a mess. I was so done!

Gl
Review №34

Kim did my nails for a while and I did like the last design and even tipped her $10. She said any design I wanted she could do so I found a design with 3 colors and she flat out told me no to many colors! Really? If you arent able to do a simple design than dont tell people you can. I will never recommend her to anyone ever again. 1 star is to much for this business!!!!

Am
Review №35

So relaxing

La
Review №36

This place was great! My sister and I got pedicures done and we had a great experience! They we very nice did a lovely job and were super friendly! We highly recommend!! We will return!

Sh
Review №37

Let me start by saying my nails look good. Now, I’m concerned with the tools they use. At my regular nail salon they open a new pack of tools for each person, because they use an autoclave. The man that did my cuticles sprayed something on the cutters, he didn’t take them out of a pack. When I came back from washing my hands, he was cutting his own cuticles with the same tool...then used it on me again. I’ll never go back! I went because my place is closed on Sunday’s...I’ll plan better next time.

ji
Review №38

I love this place. Great pedicures with long messages. Very friendly with good prices

Be
Review №39

Nice place . We did not have an appointment but got right in.

Mi
Review №40

I Absolutely Loved This Place. They Have A Reasonable Rate, Let Alone They Do A Fantastic Job!Please Note, This Place Is Not Dirty However, It Is Simply Inviting! Red Rock Nails Is Decorated Nicely. It Is Clean. I Have Not Experienced Any Problems With This Salon And I Will Continue On Attending This Place Until It Is Time To Move.It Takes A Lot To Find The Right Salon With The Right Energy, As Well As, Making Sure That You Like What They Can Do. Everyone Has Their Own Taste With How They Like Their Nails Or (Pedi.etc)I So Happen To Like What They Do. And Furthermore, Since I Love What They Do,I Will Keep Being A Client. (:

Na
Review №41

Lan is meticulous with her manicures and my hard working hands have never felt better. Thanks for taking care of me.

Do
Review №42

I feel like this place takes advantage of the language barrier when it comes time to cash out with them. On their board right when you walk in it says nail polish toe $10 so Im under the impression its going to be $10. I got my toe nails painted blue with one nail pink. He did a great job on my toes, it just left such a sour taste in my mouth when I was leaving that I will never go there again. Also, not to mention I heard the girl paying before me asking why hers was so much too!When it was time to pay I gave him a $20 and was going to leave a $5 tip. He took the $20 and said okay thank you. I asked how much it was, he said $20. I pointed to the sign that said ten dollars and he said, oh you got bright color so its 20If I had known there was some not advertised upcharge for bright polish I wouldnt have picked that color.This place seems like they are good to their customers but also like to take advantage of people in ways by not communicating to them. I will be taking my business elsewhere, and not recommending anyone to go there. Ill also make sure I ask the price before hand in the future now.

Ma
Review №43

I have been a customer for 5 years. Im always greeted by name. They are friendly & professional and provide excellent service!FYI, a complete makeover earlier this year ~ all new spa & nail stations ~ Beautiful!Highly recommend.

Sh
Review №44

Got the deluxe it was heavenly! Its a small salon and service is very good everyone is super friendly and helpful

Li
Review №45

Friendly and good service! Love my nails!

Mi
Review №46

I love this place have been coming here for a long time so nice and get you in asap!!! I love my nails everytimE I walk out !

zu
Review №47

I always get excellent service at this location.Thank you Ted Rock nails for good work.

My
Review №48

.Great foot massage. Lynn did a quiet and professional mani pedi. Will make this my new regular place.

La
Review №49

Our favorite nail salon ever. Very clean, hundreds of colors to choose from. Reasonable prices and excellent service. Open Sundays, too!

Vu
Review №50

They have all new workers including me(Dre). Im very happy to work here and great atmosphere. Great place. See you there!

Sa
Review №51

Got a pedicure and nails filled, they did a great job and super friendly! Some of the nicest people work here and treat you like a friend!

Je
Review №52

First time for me to get a pedicure. A lot of my buddies have said that it feels good. They werent lying. The staff was very patient and nice. I do plan to go back.

Ja
Review №53

Was very impressed how good my nails looked when she was done. Will definitely be going back again and again.

Ma
Review №54

Best pedi I had in a long time by Han....

St
Review №55

My daughter and I got mani/pedi’s yesterday, very disappointed. I will not return nor do I recommend this place. Polish is old, and I have about 10 layers of bubbly nail polish on my nails. It looks terrible. They slapped so much on it was even all over my cuticles, she even cut my cuticles four times making me bleed. Terrible

Ki
Review №56

I love that they are friendly and do an excellent job! Ive been to other places and really appreciate the difference in kindness and quality!!

ka
Review №57

Very happy with the work they do... my pedis are always great and they do their best to get you on fast.. better to make appt

Le
Review №58

Love Kim and the gang. Great pedicures.

Ha
Review №59

I came in for a pedicure with my mom and Bestfriend. I walked away with butchered nails. Bleeding from every cutical, calluses still on the bottom of my feet, nail polish all over my toes, not even an attempt to clean them up. Rushed pedicure, the whole experience was 15 minutes and they tried to charge me 35 dollars for a deluxe pedicure even though I got a regular. Every time I told her she was hurting me she ignored me. When I started bleeding she told me it was my fault for not taking care of my feet. I get a pedicure every two weeks. I was visiting and tried this salon, I do not recommend this place to anyone who has any prior experience with nail salons, and any first timers are in for a shock as well

Je
Review №60

Good

do
Review №61

Based on all of your reviews I went here for a manicure. First thing they wanted to know was if I had an appointment, which I didnt. Then they had a long discussion, I guess to figure out if they could fit me in (there was no other person in this store). But it really made me feel like they didnt want my business. I could tell they didnt want to do just a manicure and the girl just kept asking me about putting a gel coat on. Each hand was soaked about a minute, nails trimmed, cuticles pushed a little back and then she put a dab, and I mean a dab, of lotion on my hands only and rubbed it in. She was done. Worst manicure I have ever had and they charged me $12.00 for that. I am from out of town and will be trying a different place the next time Im here.

Sh
Review №62

They are always great. Super nice ppl. The place is always clean. I go there all the time.

Ra
Review №63

I went on a Sunday and had to wait almost an hour. I had gel polish removed, a manicure, and regular polish put on. So here are my critiques/complaints...The quality of regular nail polish in the store was lacking. Alot of the bottles had goopy nail polish in them, or extremely watered down polish in them. I get that gel polish, acrylics, and dip powder are more popular/last longer, however youd think they would still have quality choices for pedicures.The woman doing my nails was very kind and detailed in her work on my hands, however I was disappointed to realize my nails chipped after not even a day and the gel polish I had on previously was not completely removed. I can paint my own nails at home with quality polish and they can last 4 days, so I woud expect a nail salons polish to last close to that.Overall I was extremely disappointed to spend any money on a long wait and then after that, services that didnt last a day and that werent done thoroughly.

Li
Review №64

Enjoy everyone there & my nails are always well done. Pedicures are also great.

Ju
Review №65

Pitiful. Made an appointment a day in advance. I arrived early and sat for over an hour then had to leave. Only go here if you have all the time in the world to wait on them.

Le
Review №66

First time here and I must say my experience was great. Very clean, friendly, and love my nails.

Je
Review №67

I had a gel manicure and pedicure here. I was in town for a wedding and this was the place closest to my hotel. The staff was efficient and friendly. I was very happy with both my manicure and pedicure.

Ky
Review №68

I have been coming here for about 8-9 months now and never really had a problem until my last two times coming. The first time they were rude. Lastly i went in didnt get what i asked for my nails are thin and i know soon to break. I only got a fill and was charged $50.00 when my friend spent $50.00 just to get a full set the same time as i was there. I have gotten designs and jewels on my nails here for $35.00. I asked the guy multiple times to put a snow flake on two of my nails and he never did.The polish doesnt cover my old tips they are still easily visible, nor does it go close to my cuticle so i know i will need a fill in about a week. I have two very crooked nails that i pointed out multiple times and he acted like he fixed them but never did. I am sad i have recommended so many people to come and get that kind of service.-Lost Costumer.

Pa
Review №69

They close early whenever they feel like it and many times have no one staffed to do gel m ails! Suck!!

Je
Review №70

They do a great job!

ke
Review №71

Lee always does a great job. Clean and bright.

Ni
Review №72

Had to wait 35 mins for a pedicure. I had to prompt someone to at least fill basin with warm water. I sat there with no water! If this place is barely busy, dont bother. Took 95 mins of my time for a sloppy 25 min pedicure, no foot rub either. Lame!!

Sa
Review №73

The worst pedicure I have ever gotten. My water was only tepid to begin with, even when I asked for her to turn the hot up. Left me soaking for almost an hour before anyone came to help me. Didnt cut my toenails or anything. Used the callus scraper for less than 10 seconds. Spent 1 minute massaging my shins (which hurt) and didnt massage my calves or feet. Took FOREVER painting my toenails, then left me sitting to dry a bit before doing topcoat...she started another pedi and forgot about me, so I had to get up and go ask her to do my topcoat. Oh...and did I mention I actually had an appointment? The lady who did my pedicure (if you could call it that) was older with red glasses and a brassy dye job...it seemed like others were having a slightly better experience.

Pa
Review №74

Prices are slightly high but they always do such a nice job!

An
Review №75

Everyone is professional and they do a great job.

Ci
Review №76

Friendly, clean, and efficient. And my gel nails look beautiful.

Je
Review №77

The staff seems very annoyed. Not helpful at all... bumped my toe trying to get hand out flip flop on. They wouldnt redo it. I guess I should have tried the upgraded pedicure to get acknowledged.

M
Review №78

The people here are friendly and the guy does a great job on my nails!!

Ar
Review №79

The staff is unbelievably impatient and rude. the main manicurist is very sloppy. she didnt cutt of my cuticles before putting acrylic on my nails, i had to cut them myself due to them looking extremely unnatural and she refused to fix them, telling me to only come back if my nails break. never coming here again, and i would never reccomend this place to ANYONE. dont waste your money here. worst $50 ever spent. this is the worst nail salon i have ever experienced. thanks for absolutely nothing, Redrock.

Ja
Review №80

Worst experience ever! this place is dirty. I felt like I needed to go home and shower after I left this place. Two fingers were cut while they prepared them for nails. On top of that, the black spots on the walls look like mold. Stay out of this place! Nasty!

Ta
Review №81

Ken doesnt amazing job on my nails and good priced

As
Review №82

Absolutely disappointed. Awful place to get your nails done the owner claimes she listens to her clients but no she doesnt and thats a bad trait. I dont think this place even deserves a star.

Be
Review №83

I was not very impressed at all with the work I went into get a full set and every one of my nails has a bump or a ridge in it I will not be going back

Ch
Review №84

Never coming back here. Girl did my toes and was digging in with the cuticle clippers, so I pulled away because it was painful. Now I have an ingrown toe nail on my big toe.

An
Review №85

Great prices and they do a great job!

Ar
Review №86

I Love this salon! I highy recommeed Lee for pedicures!

Ba
Review №87

I love this place! Pedicures were over the top wonderful!

Ch
Review №88

Poor quality dip Mani. Knicked several of my cuticles.

sa
Review №89

I love this nail salon.

Hi
Review №90

Over charge badly, broke a thumb nail within 4 days with them being on, had to go fix it... painted the gel poorley like a kindergarten.i could have done better!

Di
Review №91

Wow, are they ever nice here~Delighted with the find!

La
Review №92

Linda and Kim are great!

Ma
Review №93

Terrible. I Just wanted to cry after they was done with my nails. Never ever should go there

Lo
Review №94

Got me in to do my nails for a wedding out of state, when no one else would even take the time to talk to me.

Di
Review №95

I used to go to Camp many years ago and I just stumbled upon their and I reconnected with her and its a very clean environment she did is amazing job as usual

Sy
Review №96

Worst nail salon I have ever been too!

ja
Review №97

Have what I need for a good price

Ly
Review №98

Horrible!!!!!!!!! Do not go here!!!! Ended up just walking out after waiting over a half hour and being told just 5 minutes and someone who came in after me just sitting with no appointment but them Saint its ok you forgot! This place has the worst customer service ever!

An
Review №99

Priceing went up not the best now!

Je
Review №100

Nails still look good

Information
56 Photos
100 Comments
3.8 Rating
  • Address:3109 W Colorado Ave, Colorado Springs, CO 80904, United States
  • Site:https://redrocknailspa.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 719-632-2331
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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