Completing the I-9 form today was a charm. Appointment time was respected and they were knowledgeable, thorough and fast in providing the service. The friendly, home-like atmosphere, genuine talk and smiles, neat and well thought organization with super cute gifts is what has made an impression on me! in short, excellent vibe. Be proud The Mail Center team! Rinse and repeat!
Outstanding and friendly staff, very fast and professional for fingerprinting. I appreciated how they left mask wearing up to the customer and supported personal decision making. They did ask unvaccinated to please wear masks, but they were considerate of all views across the board. I like this place.
This place is the best! The 2 ladies there are so nice and helpful. You can get alot done there, besides shipping. And their prices are so reasonable! Thank you!
I get ALL of my packages rerouted to the Mail Center. Ive not once had a bad experience there. Ive even shipped packages and the ladies who both work there provide beyond exceptional customer service. They make me feel welcomed each time and never had any issues w packages. Overall I would highly recommend this place for shipping and receiving mail.
They are always willing to go the extra mile. I was waiting for a check which should have arrived 10 days ago. Both Heather & Amber checked for me each day for 3 days to see if it was in. Both were always pleasant and accommodating. It is not close to where I live, but they are worth the drive!
The staff is SO NICE and they always take such good care of all I need. Love this place!
The Owner Ryan Martin is a real sketchy dude. Calls up competitors just to get their pricing, and wasting their time on the phone. Then leaves negative reviews as if he is a customer meanwhile hes just a snooping competitor. Ask for pricing no problem. But, to harass your competitors constantly just to trash their name is uncalled for. There is enough business out there. I wonder what other sketchy things this guy is doing at his own place.
I rarely write reviews but felt the need to take the time to write this one, this place has great service and great people. Could not give it a higher recommendation!
They are the absolute best. Always friendly, helpful, and great customer service!!
Always a wonderful experience shipping here! Shipped here a few times over the last few years and its 10/10 every time, friendly and knowledgeable staff, very accommodating and good prices. Would recommend!
I ADORE THE ENTIRE STAFF! Brian, Ashley and Heather are ALWAYS an absolute pleasure to see. Ive been with them for a long time and have used several services, all of which were so simple---who doesnt need some simplicity in their lives?! They provide so many services; shipping needs, locally made gifts, passport items, postal boxes that I can access 24/7 and so much more. They know me by name and I KNOW they appreciate my business, A RARITY IN TODAYS WORLD. THANK YOU GUYS FOR THE STELLAR SERVICE YOU PROVIDE, I respect the tireless work you do and recommend your center to ALL!
This place is amazing. Got fingerprints done in 2 minutes. Great staff with a great attitude. I don’t ever see customer service like this anymore. I’ll drive further from my house to bring them my postage business in the future.
Great employees and its easy to get to, better then USPS.
Very friendly/professional staff, highly recommend using their services
I signed up through Groupon with a 3-Month special that was reasonably priced. It was my first time getting a mail box, but the registration process at the facility was easy and straightforward. The facility is very clean as well.I ran into an issue while traveling out of state and Heather was a huge help. She was very kind, understanding, and proactive. It was the best interaction I’ve had in a while. Thanks guys!
I love the folks at the Mail Center!! They are always super friendly and helpful!!! I stop in several times a week and we have a chat while I collect my mail and packages. If I have any special needs, they are always quick to accommodate ~ whether its giving me a call when a package comes in that Im looking for, or helping me out to my vehicle with large/lots of boxes. Their friendly and personable service gives me that small town feel and I always leave smiling. I highly recommend getting all of your mail and shipping needs filled here!!
Always OUTSTANDING service. Even helped me find a later pick up location so box would ship Friday vs Monday. REAL PROS. THANKS!!!
I required careful packaging of an expensive original work of art to be shipped to another state. Brian was clear, conscientious, knowledgeable and knew just what documentation was required for insurance purposes to ship this valuable item to me. I would highly recommend this company to ship your items. They were fast and reliable and followed through on all the details to make this flawless. All was done via telephone and email.
UPS delivered our package here since no one was home to sign. I went in on Monday morning to pick up the package, and explained the situation. The UPS site said the package was delivered to “The Mail Center” at 12:40 pm on Saturday. When I explained this to the gentleman at the front, he promptly said “we closed at 2:00 pm on Saturday, so we won’t have it yet”. Given the lack of logic with that statement (they closed 1 hour and 20 minutes after the package was delivered), I asked for an explanation. The gentleman was very rude/blunt and didn’t explain, just said it’s not here yet. When I said that doesn’t make much sense to me, he again, rudely, said he would double check. Well, he didn’t see it again so I was about to leave. Then, the female co-worker (much nicer lady) got the tracking number from me and started actually digging into the situation. Well, turns out my package WAS there on the shelf, and the guy was just being lazy and rude to a customer in need. That guy needs to learn customer service, as he witnessed the entire ordeal and never once apologized to me when he realized he was wrong. Poor customer service from him (taller, older white guy), but the lady was very nice and helpful. Glad I was persistent, otherwise I would’ve had to make a second trip up there because the employee can’t do his job!
The people here are so great!! I send care packages to my family often and I have them pack everything for me. Even the cookies that I sent we delivered perfectly - not one was broken! They know what they are doing and can be trusted to send anything at the most affordable cost.
I dont know why I ever went to the Post Office prior to discovering this gem. Very friendly and patient staff. I will absolutely be going here in the future. Thank you for a pleasant experience.
The customer service is outstanding! All shipments are packed and sent with care and efficiency. I frequently ship small but valuable items with them and feel totally confident in the services they provided. 100 times better than the post office or other cluttered mail stores in town.-one satisfied jewelry designer
I called a week early, the lady held on to my bike box for me. Was very happy. Bike made it to Louisiana just fine.
Can’t believe I was actually wasting time and gas driving to UPS, USPS, and FEDEX separately before coming here. Literal life saver.
I have been using the mail center for years. I have two mailboxes there for businesses I own.I send packages and faxes and get documents notarized at the Mail Center. Lisa is very friendly and takes very good care of us. She even calls me when she knows an important package has arrived. She helps with packing the items I ship and tells me how to save money when shipping. It is great to have a place that offers so many services and makes my life easier. I highly recommend the Mail Center for personal and small business mail and shipping services.
Great service!! I was in a bind and my printer wasn’t working. The gentleman helped me out and took good care of me! I would come here again!
We have rented a mailbox from them the last four years. Their service is excellent and their prices are reasonable.
I have had a rental box for years and enjoy the convenience and peace of mind when on vacation. Outstanding service! Low price and worth every penny. Great people and perfect location.
I had to get fingerprints and went to the mail center after making an appointment online. Super easy and very friendly staff!
The people here are so great! Friendly, helpful, just all around great people...I appreciate all they do for us!
I have been going to the Mail Center now for a few years. Love, love, love them. Quick service and always there to please. Reminds me of a small town mail center, they know everyone and call you by name. All my items have arrived on time and well packed, never lost.
A very nice lady saved me money, pointing out that because of what I was shipping already had a cover for the product, I didnt need to put it in a box. Thank you!
Completed a fingerprint appointment and dropped off a package. One stop shop. QUICK AND FRIENDLY SERVICE.
Love this place they are always so pleasant and very efficient. Ive been going there for couple of months after experince bad bad service at the North carefree post office staff there so cold and dont care for customer service. But the staff here so nice and very helpful and they make sure your packages have the right address and all set before mailing them. Thank you for all your great service, God bless for all you do and taking care of your customers with kindness and respect!!!
Full service and totally friendly staff! Highly recommend for all your shipping needs. I do a lot of Amazon and eBay shipping and these folks are so easy and pleasant to work with.
Greeted by a friendly smile, and helped promptly and professionally. They even showed me the cheapest, best way to mail my packages. This is where Ill go from now on for pack and ship services. Outstanding!
Amazing staff!! Always friendly and smiling! Always courteous. Love this place!!
So friendly and easy to work with. Great spot for fingerprints!
Consistently great customer service. I drive out of my way just to ship my packages here because theyve been so reliable.
The only reason I used this place to mail is because i needed some documents notorized and I am now regreting even dealing with this place. The man who works there wasnt very friendly and made me feel like my documents werent ever going to get mailed and from the looks of it, he probably just threw my stuff in the trash because USPS never recieved anything with my tracking number. Save yourself the headache and go elsewhere !
First and only time using this place. The staff was very nice. But it has been over a month that I sent a prepaid package and it was never recieved costing me over $100. Pretty bad first impression and I wont be sending anything else through them.
They are helping us with packaging and mailing a fairly large amount of articles.Lisa is amazing!I will be telling everyone about The Mail Center on 6547 Academy Blvd N in CO Spgs.Thank you for your service & smile.
Staff is great and such a pleasure to work with
We are full-time RV years and have used them for the last two years. We also used them the last time we were out on the road for a couple of years. They are always pleasant, efficient and just really good people to deal with.
Aka ANYTIME MAILBOX - MAIL FORWARDINGHorrible. PO Box Zone or Virtual Post Mail is a much better choice, and lower cost, and also allows users a physical box address (not a po box).I dont understand how such deeply incompetent people are allowed to work at this location.Sept of 2017, my rental box rcvd a check, i completed a forwarding request, after 8 days, i drove all the way from abq to hand pick up my check.Ive also had stolen easter cards that had cash in them.April May 2018 i wasnt notified of my vehicle registration.Thankfully i renewed my reg online. And surprise surprise, on my last forwarding i rcvd... there was the postcard from my home state for my registration, ALONG WITH over 20 pieces of mail that I checked for recycling, all the way back to 8 months prior. How did that happen?Currently, missing an item that tracking shows as delivered.Its obvious there is a thief at this location and someone that is very incompetent. The same person.... could be.
So much better than the post office. Another excellent case for the private sector :)
Loved The Mail Center employees and shipping rates! I left a mile long line at the Post Office and found the mail center and will never be going back to the post office or any other shipping center- great experience, great deals!
I am very happy with the service here.
Always great service and so helpful getting packages to family members all over the world - They will assist in making sure that the items that we are sending and wrapped and packaged correctly so that the items are not damaged when they arrive. We use the MAIL CENTER for all of packages we send
Full disclosure: I used to work at The Mail Center.That said, I am now a customer, and I chose to continue going here from all of my mail needs.Packing, shipping, mailbox rental.
The staff does a wonderful job notifying me when a package comes in. They also will check my mail box when I call to tell me what is in there which saves me unnecessary driving time. I love them
Awesome, Brian you and you staff are excellent
Lel best place to get contraband shipped
Excellent service and friendly faces!
LISA IS THE BEST!
Friendly staff, one stop shop for shipping and receiving.
This place is centrally located and you can get mail
Great Team.