Corey was incredibly knowledgeable and friendly!
Corey was professional and informative. Very easy to understand when explaining our need and his actions. Cleaned up everything and assured us we were in great shape for the winter. Would definitely recommend.
Jesse, Clean Sweep’s service agent, did an excellent job, the cleaning was thorough, his explanations were clear, and his clean up afterwards was complete. I highly recommend Clean Sweep.
Weve tried several other sweeps in town and this is the first one I really think are professional. They are on time, respectful, honest, clean, well trained, and well equipped for any job related to wood burning fireplaces, gas fireplaces (inside or out), installations, inspections (like, if you are purchasing a house with a questionable set-up). The team is trained on the latest building codes and safety standards not only in Colorado Springs, but they are connected through professional accreditation with other companies all over the United States. We have two wood burners, one inside gas, one outside gas, and a gas BBQ. We have them inspect and clean them all. If youre looking for a trustworthy team to maintain your fire-related products, look no further than Clean Sweep Chimney Sweeps. Much more than just sweeping.
Outstanding company and top notch customer service !! The office staff and Corey our technician provided great communication and updates as to when they were going to arrive.Chimney inspection was through and the cleaning and repair went much faster than anticipated!Couldn’t recommend them enough
Two very friendly young men were on time, very efficient, and knew the job. Very reasonably priced. VERY pleased!
Jesse was efficient and informative. I had no idea how dirty my gas fireplace was until he finished cleaning and inspecting it. He repaired a loose connection that caused the switch to not turn the fireplace on occasionally. The glads is so clean, at first I didn’t even realize he had reinstalled it. He was courteous and knowledgeable. I will certainly call them again and recommend them to friends.
They do great work!!!! Which makes all of this delicious coffee from Mission Coffee Roasters possible!!!!
Jesse was personable, courteous and professional. I didn’t realize how dirty my gas fireplace was until he finished cleaning it and showed me “before” pictures of the inner workings of the unit. The glass on both sides of the fireplace was so clear, I didn’t realize that the glass had been reinstalled. I will certainly use their services again and recommend them to others.
Hi! We have used Clean Sweep over the past 7 years since we moved into our home with a wood burning fireplace. The first time we used them, it was just for a cleaning because we had no idea the last time the previous owners had the chimney cleaned. They were SO KIND and CLEAN! When the guy left, we were able to have a fire in the fireplace with peace of mind. The next time we used them was a couple of years later for another cleaning. I had my four kids running all over the place and they were so sweet to them all and worked efficiently and ensured all of the kiddos safety during the cleaning process. Next time we used their services was after the July 28, 2016 hail storm. Our insurance adjuster let us know that our chimney received extensive damage and it needed to be addressed immediately. I called Clean Sweep and they came out ASAP. They took pictures of the damage and explained very clearly what needed to happen in order to ensure that no further damage occurred. They had to special order a new chimney topper and I was surprised with how quickly it came and they came out to install it right away. I cannot say enough amazing things about this family company and what they have done for a fireplace loving family. I have several friends with wood burning fireplaces and I recommended Clean Sweep to them and they all had the same amazing experience as us. We are so appreciative!-Mike & Jenna Fariss
Very professional! Showed up on time and were very clean with no mess. Highly recommended!
I recently had my fireplace and chimney inspected by Clean Sweep. They were great about scheduling the first appointment promptly. The technician was on time and very friendly and professional. I was really happy about the inspection itself.Theres just one piece of advice to other homeowners: If the technician recommends a repair, but indicates it will be cheaper if you do it yourself, just pay to have them do it. I do most of my own repair work on my home, and am comfortable around masonry. But, Im not a licensed/certified fireplace technician. Regardless of how simple the repair is (this one took me 10 minutes), it wont mean anything to a future buyer. You will still have to pay for a re-inspection later.Long story short: Avoid any advice from their technicians if they suggest a DIY repair.Update 2020-10-05: Moving rating down a star (to 3). I now have two potential buyers who are weary of repairs made by the owner. This advice has cost me a lot of time and even more money than paying for the repairs.Update 2020-11-09: In response to response: Definitely some miscommunication happening. We were never offered a quote on the repairs. The technician made it sound like I could fix it and no one would care that I did it instead of a certified tech. The last time I bought a house, people werent making such a big deal out of fireplace issues, so I wouldnt have guessed that even needing a re-inspection on the work would be necessary. Thus my original caution: If a tech recommends a DIY repair, just ask for a quote to have the work done instead.
We were very, very impressed with Justin. He came on time and did an amazing job. We could not be happier. Everyone we spoke with at clean sweep were friendly, polite and very knowledgeable. We highly, highly recommend. Thank you for being an honest, trustworthy and gets the job done right company.
Clean Sweep Chimney Sweep did a fantastic job! Scheduling was great. They were able to get us on their schedule within two days. Our technician, Jesse, called us the day of the appointment to let us know he would be 10 minutes late due to the current job he was on. This was greatly appreciated. When he arrived he was friendly and professional. During the execution of the job, Jesse didn’t hesitate to explain what he was doing (I have a tendency to ask a lot of questions). He was very patient and knowledgeable. Upon completion of the job, he was thorough in his cleanup. I would highly recommend the company to my friends and family.Respectfully,Roger
It was very nice to work with the techs from this company. Extremely knowledgeable from the start explaining and showing me my issues. Weather was a bit of an issues but that was no ones fault. I would use them annually for my sweeps going forward. On time and pricing was very good.
The technician called well ahead of his arrival, and he arrived on time. He performed a thorough cleaning and detailed inspection of our pellet stove and left it in like-new condition, ready to safely use. Outstanding service and at a cost very affordable. Highly recommend them.
Contacted this company after a tree fell on my chimney. I told them that I also had a leak that I suspected was caused by damage to the chimney. After they did an inspection ($99) they said everything looked good relating to the damage caused by the tree but they had found another problem, that there was insulation that had fallen around the pipe which was a fire hazard. They gave me an estimate for the parts and labor which I put 50% down on to make an appointment. First I was called and told that my appointment needed to be changed because the person who made the appointment didnt realize a part needed to be ordered and it would be about 2 weeks. 3 weeks later I called to see what was going on. I was told the part was back ordered and they would check into it and call back...3 days later I called back, and they suddenly were able to find out they would have the parts in 3 days and made an appointment for a week later to install the part. I couldnt be home because at that point I was moving. I hadnt received any call, so I assumed the part was installed and everything was good.....NOPE!!!I got a call 2 weeks AFTER the appointment telling me that not only did they find the pipe was damaged, but that they couldnt fix it or install the part they ordered. When I asked why they waited 2 weeks to call me they went on about how one person that works for them was hurt on the job (not my job) and they have had to move around his appointments ect... While I hope for a speedy recovery for that person, he didnt fall on their office phone so I dont know how that on the job injury stopped them from calling me in a timely manner.I am not happy with their lack of customer service and inability to find damage during an inspection. I am using a different company to repair the damage. They have refunded the 50% I paid for them to install the part they ordered, but not the $99 inspection fee....where they obviously didnt really inspect for the damage I told them about.Update: I called the fireplace pros. They scheduled an appointment quickly and without taking apart anything found an obvious hole where rain had been leaking in. Clean sweep did not find this hole even after taking a few things apart! Here is a picture of the hole the next company I called found. If Clean sweep wants to make this right, they should also refund the $99 for the inspection their employees obviously did not do. Picture of the hole below.Update: they have agreed to refund the $99 inspection fee...but only after they sent me a copy of the inspection from the second time they went to my house claiming they had told me the chase cap was damaged. When I sent them a copy of the first inspection (which is what they charged $99 for) that showed that they had clearly checked that the chase caps had no damage they conceded.
Jesse did a great job on my gas fireplaces. They look new and the smell is all gone too. He was early, professional, courteous, informative and efficient. Highly recommend!
We were very pleased with the service we received with Clean Sweep Chimney Sweep.Jesse was very professional, knowledgeable and went the extra mile to make sure we were taken care of even though the recent snowy, icy weather caused a delay. We were kept informed of arrival time and found the price very reasonable. Peggy
Aaron was prompt and called ahead to give eta. Great job. Kept everything clean. Aaron did a repair job of a crack we had in bottom and that turned out just fine. Good job all around. Would recommend.
This company is top notch! Extremely professional and knowledgeable. Ehron gave me a very detailed breakdown of what service my fireplace needed and made sure all of my questions were answered. I am so happy with the service that was done. I will definitely be using this company for all of my fireplace needs in the future. They are trustworthy, reliable, and prompt! You can’t beat that!
Had a great experience with Clean Sweep Chimney Sweeps from my initial call to schedule the service until the service was performed. I dealt with friendly, professional people, the quote was accurate, the service was performed on time, etc. Everything worked exactly like you hope it will when you engage with a service provider. Couldn’t be more pleased.
Im so happy with Clean Sweep. The company was responsive to my questions during the estimation phase. Before the scheduled cleaning day, they sent me a text message reminding me, which I appreciate.When the work began, the techs worked fast and were amazingly clean for such a dirty job. This fireplace has NEVER been this clean.I was amazed at the detailed report. It reminded me of a whole house inspection, really. I wasnt expecting this much technical detail. It basically put my mind at ease for when I should be cleaning it again, and you can bet Im going back to Chimney Sweep!UPDATE 10/24/2018We had Clean Sweep clean our chimney again this month. They saved me over $100 by informing me that it didnt need the full cleaning. They gave me lots of informative details about the state of the chimney. They could have just done another cleaning, whether I needed it or not, but theyre super honest people.
Clean sweep chimney recently repaired a valve in the gas fireplace at our rental. Jesse was very professional and did a great job. The four star rating is because it took a while for the repair to get done. We had to wait on a part.
Jesse cleaned our pellet stove today. He was awesome! He was very friendly and professional and didn’t just rush through to get done fast. He cleaned every inch and I have never seen it this clean!! I’ve been a customer since 2013 and they have been great!! Call them and ask for Jesse to come and clean your wood or gas burning heat source.
I called 6 different companies, one 3 times and still never received the quote I was promised. I am so grateful I contacted Clean Sweep Chimney! Such a wonderful experience. The initial contact to the end of the job was a great experience. Korey and his assistant were wonderful, friendly and professional. Korey was helpful and answered all my questions. It really is difficult to find good, reliable and trustworthy companies these days. Clean Sweep Chimney is all these things; an exceptional business. I highly recommend this company!!
My tech always does an awesome and thorough job. Super friendly and pays attention to every detail. I’m a repeat customer for several years now.
First off, the customer service representative was awesome to deal with and couldnt have asked for better. Even though the next available was not that week, she scheduled me and I knew right of the bat how much it was going to cost. Secondly, on the appointment day, Justin showed up early and had excellent customer service. He had a cloth so the sweep wouldnt make a mess on the floor and even cleaned up without any complaint. I couldnt have asked for a better organization to work for. These days it is hard finding a reliable and experienced company to work for. The business is family owned and the expertise is far more than could ask for in a business. Additionally, they just didnt show up with a shop vac and a home depot brush. The cleaning was superior and I couldnt have asked for better. I wont go to any other company and I would be willing to wait for an appointment even if next year it takes 3 months. If you want a good company, look no more and go with Clean Sweep Chimney Sweeps! You wont be disappointed.
Showed up hours late for the chimney cleaning. After booking for repairs, also cancelled two weekends in a row. We’ll be looking for someone else
Overall a wonderful experience: excellent customer service, prompt service, and very knowledgeable employees. Stephen called to see if he could come earlier than our scheduled appointment, which worked great for us. He was very prompt yet thorough with our chimney inspection and cleaning. My husband and I have never had a wood fireplace before, so Stephen took the time to walk me through our wood fireplace, showing me the basics of building a successful fire, the maintenance needed, and showing me photos of something that will need attention soon and how to fix it. I highly recommend using Clean Sweep Chimney Sweeps for your chimney needs!
Jesse was AWESOME! Very honest, wasnt trying to just get money from us. Very happy and will be recommending Clean Sweep and Jesse to others I know! See you guys next year!
Happy with the service. Has quick appointment times, fast and professional service and good prices.
Jesse just finished cleaning my fireplace in a rental that had not been used or cleaned in over a year and was a dusty mess. His attention to detail was above and beyond standard service. He cleaned it so well, I couldnt even smell burnt dust after he lit the fireplace.Jesse answered every question I had with perfect, detailed answers. He was super friendly and communicated his arrival time well. I am not one who strains to find fault, and I cannot think of any part of this service that wasnt great.
New to the area and couldnt have picked a better company! Jesse was absolutely amazing! Extremely nice, very thorough and patient explaining everything in detail. Thank you!!
Jesse provided an excellent cleaning service! We had five years of buildup. He stayed longer than he had to to ensure that the hearth and floor where he was working were clean. He was highly communicative about what he was doing, and what the service options were.
I am only just jumping on with giving reviews as I understand now how much it helps in the decision making for the consumer. I would like anyone looking for these services to know that this company is top shelf. Their customer service is great over the phone and the tech that came out today was clean and neat and respectful of my home. Most especially I liked the time spent explaining things to me. No up sale just info on the status of my older stove. He took lots of pics for his records and shared them with me . Which I will find helpful when I explain to my piro husband that he needs to slow his roll on the fires he makes. There is a metal bar support dam near melted to nothing. I have things in the works for the small repair and my older stove will now give me a few more years until I will need to replace it . I hope this helps anyone looking to bring in a service to your home to feel confident on your choice. They are worth your time and hard earned dollar.
Called on Friday and they were out on Monday! Good work and friendly service at an affordable price. Second time they’ve cleaned our chimney for the wood stove and I would highly recommend them.
Tech showed up on time, was very knowledgeable and polite. Inspection and cleaning were performed quickly and price was fair. Will certainly use them annually.
Jesse did an incredible job of keeping me informed of his progress. He was professional and very neat in his work. I will definitely use Clean Sweep Chimney Sweeps again.
The technician showed up early for the appointment. He was courteous and respectful. He answered my questions and proceeded to clean my wood stove and chimney. The whole process took about 45 minutes. I will be using them in the future for sure.
We are very pleased with the job Jesse did when he inspected and cleaned our fireplace/ chimney. He conducted a thorough inspection and explained everything. We were provided with a digital report almost instantly. We recommend Clean Sweep to anyone and will definitely call them again next year for our annual cleaning. Thank you!
First time having my gas fireplace cleaned. Justin did a great job! Professional and friendly service! I would highly recommend this company! Thank you Justin! EG
I should have written this review months ago. We had our fireplace and chimney cleaned last fall. We were provided with a full report and honest evaluation. I will be calling them again soon for our yearly service. Great price, fair, honest and really nice people. I 100% trust them with our fireplace and chimney.
Tech Jesse is great! Only concern was service van and it not having appropriate tires. Driveway was wet and van made a mess of driveway. Jesse apologized.
They not only did a great job, the gentlemen who came to do the work were very professional and courteous. They also found that I had a fire in the chimney prior to moving in. Anyway they took care it. Since then I always use this company. I also own several townhouses and apartment buildings that have fireplaces and call Clean Sweep Chimney to clean the fireplaces in these building. Their office people are also courteous and helpful. I will always them.Thank you all for helping me keep my own house and my business safe.
I have used Clean Sweep for years. This past year, they not only cleaned my chimney and cleaned out the dryer lint hose, but they also did some repair work on my chimney. I feel good about supporting a local company, family owned, and they do great work. They are responsive, reasonably priced and super polite. I will be calling them just before Winter again this year for the chimney sweep. I highly recommend!
Wonderful customer service. Our tech Jesse was very polite and efficient. Will use Clean Sweep again next year !! Highly recommend.
My experience with Clean Sweep was amazing! The technician was professional and worked hard to ensure our home was safe. He found chimney fire damage that we had not even been aware of that was creating a significant amount of damage. He was so friendly, prompt and professionally. We would use them again for any services we need!
We have been pleased with the service we received from Clean Sweep - easy to set up an appointment, courtesy call to let us know they were on their way and prompt for scheduled appointment time. The process was explained to us by the Sweeps and they were careful to keep our floors clean while bringing in/taking out their equipment. We have recommended Clean Sweep Co to other friends and plan to use them again this year and for our future fireplace needs.
Clean Sweep did a fine job with our chimney. Very polite, prompt service and reasonably priced.
Never heard back from him they say theyre booked for the end of the year but how you supposed to put next year
Great service. Fireplace looks like new. This is the only place I use to clean and light my fireplace each year!
Professional and quick. Jesse was nice and courteous explained all that was cleaned and full inspection. Thanks for the good work.
We had Jesse come out and do both of our chimneys. Very good work for a reasonable price. Jesse was punctual, flexible and informative when answering our questions. Really appreciate him and this company.
Clean Sweep always does a great job for us. We had them install our wood-burning fireplace insert years ago, and have them clean it every year. We tried another service once, and realized what we were missing with Clean Sweep. We made sure to go back to their service the next year, and wont ever change. We love their expertise and professionalism, and they are so easy to work with!
Jesse was very efficient and quick! My original appointment was schedule because of weather, but they were able to fit me in at another convenient time.
First visit went great. Second visit was hard to communicate. When it finally happened, he did a really good job. Communications are slow, but work is good!
Everything went as planned. We had some loud humming coming from our pellet stove previously, and after the service and cleaning the hum was gone. The guys showed up on time and the work was done in a timely manner. They were courteous and took the time to show and explain what was going on in our stove. Would definitely recommend to friends and family.
Clean Sweep Chimney called me first before anyone else and it was the same day. I set up an appointment with them, they were here on time. They came to clean the fireplace. Ehren, the technician, was efficient, professional and did not make a mess. I was very impressed. The company is family owned and I highly recommend them!
I used Clean Sweep Chimney Sweeps after recently purchasing our house. Stephen was a great technician. He did a full inspection on our chimney while making reasonable recommendations. At one point during the high winds, our chimney cap blew off. I called Stephen and he was able to install a brand new on the very next day. Great company and even better customer service. I would highly recommend Clean Sweep Chimney Sweeps.
I say stay away from this little family owned business. They quoted me $800 for some work based on detailed photos I spent time putting together and sent to Justin. Then when he got out there he told me that there was more work to do in the ceiling - which I understood. I asked Justin how much this would be and he said around 1200. I asked if this was additional or a new total and he assured me this was for a new total. This made sense so I said go ahead. Two weeks later they send me an invoice for $2,085. I got on the phone with Justin and Deborah. Deborah was deplorably rude and Justin lied through his teeth about what he actually told me. I suspect that Deborah is mom and Justin is afraid to admit the truth.I understand they may have made a mistake, but there was zero willingness to even offer an adjustment which was astonishing. It ended up with Deborah telling me she was going to lien my property and hung up on me.I was willing to cut a deal if they were willing to make some movement but no go. I will pull this rating down if they happen to call me back and offer something. I am a small business owner myself and I wouldnt be in business if I treated my customers like this. - Jim Mill
The technician was very professional, very efficient, arrived early, and even got done in less than the predicted time. Over all would highly recommend.
Jesse was wonderful and professional, very satisfied with his work and will use him for future cleaning. 5 stars for Jesse!
They always go above what is expected and explain in great detail what needs to be taken care of.
Excellent Service!! Maybe the Best service I have had when s Tech,or craftsman has come to the home. Clean, efficient, great personal skills by both Justin and Steve.Hard works and a great job on two fireplaces with Buck Stove inserts. You have a valuable commodity in those two young men.Thanks AgainP.S. I will be buying from Justin when its time to replace the old Bucks
I can’t say enough good things about Clean Sweep and the tech Jesse. Due to a job that took longer he was a little late but the office called as soon as they knew he would not be here and he came over right after his other job. Delays happen during the holiday and we are selling our home so I was grateful with the communication and great work done. Jesse came in put down drop cloths and made sure the area was clean when he was done. He walked us through the report which was completed as soon as he had all of his things together. I could not be happier with the service and will have clean sweep come out to inspect the new house annually for cleaning and maintenance.
Did a great job and were very thorough.
The tech came promptly at the time scheduled. Took steps to ensure that no dust or ash got out of the wood stove or in the air. Was courteous and knowledgeable and was even honest when we asked a question he did not know there answer to and was able to research it and call us back with an answer.He taught us about what he was doing, why, parts of our wood stove and how to take them out, clean them and reinstall them.Already made our next appt with them. Definitely would recommend them and use them again. Scheduling was fast and customer centered as well!Thanks!
I fix and flip houses and Clean Sweep Chimney Sweep are my go to guys when I have a fireplace in the house. Found out my last one was not safe to operate. Justin worked with me to come up with a reasonably priced solution that turned out beautiful. I highly recommend them.
Recently bought a house and made an appointment with Clean Sweep to clean and service the 20 yr old fireplace insert. Someone had disconnected the flue damper safety switch and I wanted that replaced and reconnected. They had serviced the same but older fireplace 2 years earlier and I felt the job was a 3 star. This time the tech removed the cover and declared the fireplace unservicable because the switch was disconnected. I hired Clean Sweep to repair and replace the switch - instead we charged us $100 and walked out the door. I called the fireplace manufacturer who told me that there was no reason to not service and repair the fireplace as the only part currently unavailable is the front glass. I called Justin owner of Clean Sweep and he said hed changed their policy and the company would no longer address safety issues and said he could not replace the front glass gasket because the material wasnt available (untruth). When questioned Justin cited a scare tactic noting the 400 ppm of carbon Monoxide in the combustion chamber. The CO threat: implying that any leak would fill the air with that concentration of Carbon Monoxide is an easy way of not having to do the work. What if your furnace or water heater or gas stove was discovered to need maintenance? Does the person you hired to fix it have the right to charge you, do nothing, and walk out the door? Additionally Clean Sweep would not acknowledge that the fireplace is under a negative draft hence any leak will draw the room air in not leak out CO. In a nutshell do not trust this company to come into your home because if it takes more than vacuuming and cleaning the glass they will likely declare your fireplace insert unsafe and charge you $100 also. There are two sides to every story but, a company that declares itself to be your safety shield walks away under the guise of safety and liability is not the company you want to rely on to do the work they advertise.
I have used Ehron and the guys to clean my chimneys (I have 4) for many years. I have NEVER been disappointed. They are timely, courteous, they always do a great job and all at an affordable rate. Plus it is a family owned business! What more could you possibly ask for? Highly recommended for sure.
Deborah and the staff are amazing! They focus on the customers needs and flexible with scheduling chimney inspections, sweeps, and repairs! Best around for sure!
I have used Clean Sweep every year for the last 5 years. Costumer service is always top notch. They do a fantastic job! The price for thier services are also very reasonable. I refuse to go with anyone else. So glad I found this company!
I want to express my gratitude for having Stephen come to my house and inspect my chimney after the horrible windstorm on January 9th. Working me into your already busy schedule was very much appreciated. I was able to get the repairs done to my siding that covered the exposed chimney venting the next day due to your quick service. Thank you !
I have hired Clean Sweep to clean my fireplace chimney at least three times. They have done an outstanding job each time. They are very professional and knowledgeable. I will be having them clean my chimney again when needed.
Nothing but great things to say about Korey and the entire Clean Sweep team. They were on time, very easy to work with, explained the issues they found, and gave recommendations on the next steps. Completely satisfied so far and have them coming back for a Level 3 scan next week. I highly recommend Clean Sweep.
Korey was very prompt and professional. His explanation of his findings was easy to understand, as were the recommended solutions to fix them. I recommend Korey and Clean Sweep!
The company was very respectful and the gentleman who did my service was clean and very informative
Had clean sweep chimney do some work for me was very happy with the work. Justin was knowledgeable. I would recommend them!
There is nothing like a local family owned business to take my home as serious as I do. Ron and his family are super-great to work with and the fact that he is a retired firefighter to gave me added assurance that they knew their business. Good luck and I will recommend anyone I know in the area.
I had a super professional young man come to my house for a deep cleaning of my wood burning fireplace. It hadnt been cleaned in a few years and although it wasnt horrible, the technician explained the different levels of soot and creosote and how I was affected. He cleaned everything and I couldnt believe how good it looked when he was finished! He kept the area clean, was very knowledgeable and also very friendly. The rates were very reasonable considering all the work he did. It took a little over an hour and I was completely satisfied with all he did in that time period. He did an amazing job and I would not hesitate to recommend Clean Sweep!
Gave me ten reasons they couldnt help me before even finding out what I needed. Losing business is their business model. If you want a conversation that involves a bunch of Nos, please give them a call. Otherwise save yourself sometime and find another Chimney sweep.
Hello,Justin just left my home after completing a full wood burning stove sweep, and he was by far one of the friendliest professionals Ive had the pleasure of working with since moving to the Springs in August. He called and kept me updated on his arrival, explained how I could tell what type of insert I had, was efficient, cleaned up after himself (of course Id expect this but weve had some contractors not be so wonderful in this area) and made sure I knew when to have it cleaned, provided some suggestions on firewood sourcing, and made sure all of my questions were answered. Kudos to him for doing a great job.I also want to commend the woman (name?) I spoke to when making the appointment. She was friendly, helped with finding a mutually available date, and I felt well respected.So - great job. Ill be using you next time and will refer you to anyone I know needing any sort of service from which you provide!
Clean sweep did a great Job and Jesse was very good and helpful and kind.
Stephen was very polite and did a great job. I was very happy with the service that they provide.
If you are not familiar with chimney business, avoid this Clean sweep. They charge close to $100 so called inspection fee for something very obvious and still give out the highest bid you can imagine to fix the problem. Not impressed.
Jesse was very knowledgeable and answered all my questions.
We had our chimney swept and dryer vent cleaned. The service tech Korey arrived on time, very friendly, worked quickly and clean. He explained the service in full including pictures. I would highly recommend this company.
Clean Sweep Chimney did an outstanding job cleaning our chimneys, both of them. Very clean and professional. Would recommend them.
Ehron and the rest of the team at Clean Sweep were more then fantastic when they came out to service our home. Ehron was quick to answer the several questions I had regarding gas fireplaces and was very knowledgeable about the topic. They were all very friendly and did a great job. I would highly recommend Clean Sweep!
I have used these guys for years and years. They Always do a good job making sure my insert is safe for the burn season.
Reliable, attentive friendly service with thorough attention to detail. I have been using Clean Sweep for years and highly recommend them👍🏻
$100 service charge... Wont touch chimney due previously inspected damage (was told it was ok) tried up-selling to higher priced sercices. So if your enjoy dropping $100 for nothing.. These are the guys for you.
What a difference a person can make. Ehron did such a fantastic job with our gas fireplace that was in a big need of a clean up and service after being untouched for at least 4 years. it looks like a brand new one. I also appreciate how Ehron took time to answer all my question and show me hands on what I was asking about. Despite a little phone call glitch, I am considering them a keeper.
Outstanding service. Professional and courteous
Last year we had someone from Clean Sweep clean our fireplace and do an inspection. We were informed that the front glass piece had a very small leak, and we were given a quote to replace it. We decided against it last year, but when we had it inspected this year in June, we told the technician that we wanted to go ahead and replace the glass piece after all. He told us that he would order the piece, and that it should take 1-2 weeks to get it in. He said that the quote from last year - $438 - still stood. He did not ask for a down payment, nor did he tell us that there was a time limit on the quote.We did not get a call from the company until over two months later that the piece was in. The left a message on our answering machine saying the piece was in and ready to install. Things had picked up at my work and I didnt have the time to schedule a day for it to be installed, so I was not able to immediately schedule it to be installed. I called back 6 weeks later, and was told that the old quote no longer stood. They gave me a new quote for $653, which is $215 more than the original quote (49% increase).I dont understand how the cost can go up so much from one month to another. If the piece was ordered and in stock, waiting to be installed, shouldnt the cost be the same? How can they increase the cost of the piece $189, if it is just sitting in their warehouse? If I had called back a few weeks earlier to have it installed, wouldnt the cost be the same? This makes no sense, and this company is not trustworthy. They waited over 2 months to call back and tell me the piece is ready to install, and then tell the price has gone up because the manufacturer raised the price in September (which, again, does not make sense because the piece was ordered and ready to install at our house in August). I was also informed that their hourly rate increased, so the new installation price went up $26 (again, if I had called back a few weeks earlier, wouldnt the labor have been the same?).Be wary of companies that frequently change their price quotes, and inflate prices on a whim. We will be looking elsewhere to have the glass piece replaced.
We just had our gas fireplace serviced after moving in this summer. It might even be the first time its been done since it was installed in the home 11 years ago. The glass was foggy, the whole unit was dusty, and the igniter didnt work very well. Now its clean, clear, and the igniter even strikes on the first try! These guys were a pleasure to work with, and the price was just right.Im even looking forward to the next service call, a year from now. When do you feel that way about a service call, really?Keep up the great work.
Have been using Clean Sweep for years and they do a great job. Efficient, friendly and thorough service.
I want to thank Justin and your crew for a job well done on removing and installing a new gas fireplace and chimney cover from the wind storm in January 2017. Their professional attitude and knowledge made for a seamless install with no hiccups. The estimate was on point and competed in a timely manner. The new fireplace looks great foster the new homeowners. Dont hesitate if you need chimney or fireplace repair, clean sweep is the way to go. If anyone has any questions about my post, let me know. ThanksTerryTerry Brassard
We were very impressed by the knowledge the Chimney Sweep had and the nice work Clean Chimney did for our home.