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Creative Carpet Care & Restoration
4164 Austin Bluffs Pkwy Suite 338, Colorado Springs, CO 80918, United States
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Creative Carpet Care & Restoration

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Me
Review №1

I can’t say enough good things about creative carpet care! Angela responded so quickly and got out to do my estimate the next day! Also recommended someone to stretch our carpets and he was very quick to respond and come out to give me an estimate as well! Brad and Peter came early and did an amazing job cleaning our carpets. They look practically brand new! Everyone with creative carpet care was so professional and nice! I would recommend them 10 out of 10 times!

Mi
Review №2

Used this company for carpet cleaning. Angela was a doll and a pleasure to work with, she was efficient, detail oriented, and made sure to do whatever we needed as well as make suggestions to make this experience great for us. Brad and Peter came to do the cleaning, they were great. The carpet came out amazing and their professionalism and courtesy was top notch. 5 star service!

Wa
Review №3

Creative is a great and very professional business. I have used them a few times and recommended them several times. If you want quality work done, with kindness, quality and professionalism- this is the place to call.

Le
Review №4

Brad is absolutely amazing! I was in desperate need of help after spilling a quarter gallon of white paint on my carpet :/. He was very quick to respond to my messages and gave some great tips to help before he was able to come clean it. I couldn’t believe how well he was able to remove ALL the paint! My carpet now look new and better than ever! Thank you so very much! I highly recommend Brad and his team!

Ma
Review №5

I was recommended Creative Carpet Care by a friend after she had used them in their own house. It was an amazing experience working with CCC from the beginning to the end. Angela especially made the estimate process very straight forward as well as very comfortable choosing them to work with. She went above and beyond when it came to explaining everything to us including pricing and what sets their company apart from others in the industry. It was a much more pleasurable experience versus the carpet company we used prior. They did a fantastic job cleaning the carpets. Angela even followed up the very next day to see how everything went and to see what we thought of how they did There were a few spots that showed back up a few days after the job; however, as soon as I called again asking them about the spots, they had another appointment made within just a few days. I will absolutely use CCC again in the future and will definitely recommend them to friends/family.

Sh
Review №6

Creative Carpet was awesome from start to end! We are so happy with the results. We were going to have our white carpets replaced because they were so stained by dogs and teenagers. We thought we would try cleaning first with the thought we would still end up replacing. Peter and Brad did such an amazing job!! The carpet looks new again. We are so pleasantly surprised!! We will not be replacing them they look so good. We will use them again no doubt. Angela who worked with us was very nice and the customer service from her was awesome. Just a great experience all around. Everyone we interacted with was really nice and professional. So glad we chose them!

Te
Review №7

Brad was very accommodating and able to squeeze me in for quick service. The tech was on time, professional, thougho, even offered a coupon discount when I couldnt find mine and gave me an additional coupon for future service. I will absolutely use there service in the future.

Ja
Review №8

Great work and prompt, eager to help after my carpet was removed due to a little leak from the hot water heater. Fast. Very friendly and great communicator. Definitely recommend!

My
Review №9

Fantastic company!! Angela brought me right in to choose Creative Carpet above others with her kindness, helpfulness, and non judgment with my explanation of our carpet issues. The techs that came out...Peter and Brad were beyond friendly, very professional, worked very hard. I did not feel as if they were rushing at any time. They took time and care in working on problem spots.Very prompt service, they got us in as quickly as they possibly could, and followed up to make sure we were happy. They will even be out in a month for a refresh clean and check for any spots that did not come out. I will use this company in the future for sure. Highly recommend!

Sh
Review №10

Excellent service! Really liked working with Dylan. He was knowledgeable, prompt, and very helpful. Im sure our water damage was decreased because of their quick response and equipment, etc.

Mi
Review №11

Great service, from working with the office manager to the professional tecs. our experiance was AMAZING! The best part is that my carpets literaly look brand new. This has to be the best carpet cleaning company in Colorado Springs!

Ai
Review №12

Very professional and friendly! Our carpet looks brand new.Great experience- highly recommend

El
Review №13

Professional and quality caroet cleaning. We were really happy with the results.

Je
Review №14

Great value amazing service! Angela was really great and helpful getting us squared away for the multiple services we needed. Brad and Peter did a great job while here getting all our vents cleaned and dryer vent cleaned out. Overall A+ service!

Jd
Review №15

Creative Carpet Care has proven twice to be a great company to turn to for carpet cleaning and upholstery cleaning. Very good communication and customer service experience. Will turn to them again soon!

Al
Review №16

Have used this company several times. They do a great job EVERY time! Always reliable, trust worthy, dependable, efficient, very thorough. Will continue to use their services whenever I need my carpets, area rugs and couch cleaned.

No
Review №17

We recently decided to have our air ducts cleaned throughout the house and received a reference for Creative Carpet Care. We contacted them and did an on the phone walkthrough of our house and received a quote that same day. After some back and forth on scheduling we were able to settle on a date that worked. The team that came out were absolutely phenomenal! They were clean, extremely cautious of our furniture, personable and incredibly skilled ... we had never seen that kind of work done before and it is amazing how its done! Great small business and we highly recommend them for cleaning your air ducts.

To
Review №18

We have 30+ Airbnb Homes in Colorado Springs. Creative Carpet Care & Restoration does all our Short Term Properties. They have great prices, always do a Fantastic Job and our guests always give us 5 Stars for how clean the house is! I Highly recommend them for all your Carpet Cleaning needs!

Ka
Review №19

Excellent job! I just had my carpets cleaned by Creative Carpet Care, Peter did an amazing job! My carpets look fantastic! Thanks, Kathy Hannaway

Su
Review №20

Creative Carpet is the BEST in customer service! Angela on the phones was extremely helpful. Creative Carpet adds so many touches to make the customer experience a good one. I was pleasantly surprised when I called today and left a message... I received a text from Angela letting me know she was on a call with another customer and she would call me right back...which she did. I always feel comfortable with Brad, Ben and their employees in my home. And my carpets look great! Thank you!

Ch
Review №21

Everything went great from the first phone call to the completion of the carpet cleaning. Thank you to all the employees who contributed to my clean carpet.

Am
Review №22

Ben & Brad came out to clean my carpets and an area rug today. The carpets were really gross in my rental house- heavy traffic patterns of deep dirt throughout- and they now look (and feel) spectacular! Angela was also fantastic on the phone with providing a thorough consultation beforehand. The best communication I have ever experienced with a service company. I am very pleased. Highly recommend and will use again!

Ro
Review №23

I am a dedicated customer of Creative Carpet Care & Restoration. They have always done an outstanding job. I highly recommend them to my family and friends. They are professionals that pay close attention to detail and are extremely courteous to all. If you need your carpets or upholstery cleaned, I recommend using Creative Carpet Care & Restoration for your cleaning needs.

Mi
Review №24

Brad and Pete did an excellent job on my carpets they were professional, on time, the appearance of the carpet after they were done was excellent and dry in no time. thank you gentlemen you did a fine job!

As
Review №25

Literally everyone my husband and I encountered from booking the appointment to the service being done, was so professional, kind, and personable. They went above and beyond with the whole service; it was completed quickly and it was very reasonably priced. Use these guys!!!!!

G
Review №26

Starting at the beginning with Ms. Angela who did the estimate and scheduled my appointment, she was amazing and so sweet! The gentlemen who came to clean my carpets were on time, very friendly and they did an awesome job on our carpets. They got out stains and took their time on everything. I will be not only using Creative Carpet again I will be referring everyone to them.

Mo
Review №27

I highly recommend Creative Carpet Solutions! I have 3800sq ft, my husband was afraid they would rush through...Uh no they took their time, arrived 10 in early for an 8:30am appt, started packing to leave at 1pm. Ben spot treated a crayon stain on my stairs until he was satisfied and then asked for my approval. MY CARPET LOOKS NEW AGAIN if that says anything.

Ke
Review №28

I’m really impressed with Creative Carpet Care. Angela was very nice and worked with me to get the estimate and the cleaning scheduled. I don’t remember the guy’s name that actually came out to clean, but he was friendly and professional, and did a great job. I also felt that they were reasonably priced.

Th
Review №29

I was very pleased at the work Ben and his team performed for us. They were both efficient and detailed when it came to cleaning and fogging our facility for future use. I will most certainly use them again as their price was better than expected too.

Ci
Review №30

What a great experience. Top notch service, very accommodating and quite reasonable. Highly recommend

Ni
Review №31

Used them for air duct cleaning. Polite, professional, on time and most of all thorough.

Ch
Review №32

Thanks to Z and the rest of the team for great service! They came out and cleaned two area rugs and couch and love seat. They had to remove the rugs from underneath heavy furniture. Z listened carefully to my requests and concerns and did a fantastic job!

Ma
Review №33

This company is phenomenal they are so attentive, they take each task seriously and resolve them effectively. They put the safety of your family and home first. They very knowledgeable and give great advice on to how resolve your problems. They are reasonable and are willing to work with your budget to accomplish the issue promptly. Amazing costumer service I would recommend them to anyone.

Bo
Review №34

Quick efficient and reliable. This company was recommended to me and they were awesome. On time, polite and great job. Angela and the whole gang were a pleasure to work with.

Ro
Review №35

I wanted to thank everyone at Creative Carpet Care for not only the excellent job they did on my carpet and couch, but also being able to schedule the cleaning just before the holidays. Excellent work, and the staff that did the cleaning were friendly, helpful, and a pleasure to work with. Also, the person answering their phone was extremely friendly and she was the one that worked me into their tight schedule. Thanks everyone!

Ta
Review №36

Angela was personable and professional. All work was well done and timely. Will definitely use them again. We plan on getting our ducts cleaned as soon as our renovations are complete.

Ja
Review №37

They described the process well and the carpet looks amazing!

As
Review №38

Creative Carper Care and Restoration is an amazing carpet cleaning company. They cleaned our carpets and air ducts and did a top notch job. They are an honest and reliable company that does quality work. I would highly recommend them for carpet cleaning!

Jo
Review №39

Everyone I talked to was super professional from start to finish. They did a great job on the carpet! And got me in pretty quickly. I would recommend them to anyone!

Ja
Review №40

Im a general contractor out of Golden Co, Ive always used Serv Pro as my water mitigation company until now. After a large storm at our customers home in Colorado springs I reach out to Creative Carpet Care & restoration. They are now my go to restoration company and I will not go anywhere else. Angela was my contact through the process and she excelled from start to finish. The pricing was fair and I cant say enough good things about this company! Would recommend!

se
Review №41

Ben and his team from Creative Carpet are best in class! Not only are their services top notch, their professionalism and expertise are the best in town! We have used their services multiple times and will continue to in the future. I highly recommend the Creative Carpet team, you will be more than satisfied!

Ch
Review №42

Absolutely love these guys. I have had 2 major emergencies in the last year and they were there right away to handle the clean up. Not only are they great people, but they are great in an emergency!

Re
Review №43

We have been using Creative Carpet Care & Restoration for several years. They have done our routine carpet cleaning, our holiday needs and our move out and move in when we bought our first home. They are detail orientated, priced fairly and very thorough with their cleaning. They definitely take pride in their work. We have never been dissatisfied and I recommend them to all my friends. Recently, I had Creative Carpet Care & Restoration not only do my carpets but also steam my floors and clean my floorboards. They did an awesome job and I will have them do it again. I highly recommend this team!

Da
Review №44

Best carpet cleaning company in Colorado Springs! Have used them many times and always very impressed with the finished product! Even in an emergency of spilling paint they came out very quickly and managed to clean up a half quart of paint out of my carpet! I won’t call anyone else for my carpet needs they really are the best!

Sh
Review №45

On time and very professional. Thank you also for fitting me in on a short notice.

Ki
Review №46

Ben and Brad have great integrity and pride in their business. I found them this summer (2015) through the BBB. Through the process of moving homes, I have used their carpet cleaning services 3 times and general home cleaning services once. I was very happy with all of their services. My carpets look great. I dont plan on using anyone else. Thanks!

Ja
Review №47

We had our vents cleaned for the 2nd time since we have owned our home. And what a night and day experience it was from the first time. Theses guys were great to work with - they seem to genuinely care about us and our property. They did a great job, took care not to soil or damage our things and followed up to make sure all was well after the job. We’d definitely use them again!

Ry
Review №48

Creative Carpet Care & Restoration is a top notch floor cleaning company in Colorado Springs. As a realtor here I trust them with all of my cleaning needs for my clients. They work with the highest level of integrity and their craftsmanship is amazing. I highly recommend Creative Carpet Care & Restoration.

Je
Review №49

These guys are outstanding! We have run into some bad luck recently and these guys have shown up to save us! Ben brought so much relief to a stressful situation, and even showed up to get the job done after hours! They handled some tough jobs swiftly and professionally so we were able get our business up and running. I highly recommend creative carpet care and restoration, we will continue to do business with this company.

Rh
Review №50

I learned about Creative Carpet Care through my co-worker. She said they did a phenomenal job on her home so we called them to clean the carpets at our office. Was not disappointed!A couple weeks later I had to move out of my apartment. My dog was very sick before I had to put her down so the carpet, which was brand new when we moved in, was not in the best of shape. I was convinced Id owe the property about 1200.00 when I moved out. I decided to give Creative Carpet Care a shot. I spoke with Angie, who is absolutely lovely, and we set a time for an estimate. She came out and gave me a very reasonable quote. The day I was supposed to have the carpets cleaned the apartment complex was redoing the roofs so it was difficult to manuver around the work. The fellow that came out was very cooperative. He went out of his way to help me out and get the job done.During the final inspection the property manager remarked on how amazing the place looked! I ended up getting a REFUND on my deposit!! Thank you so much for all your hard work and dedication! I highly recommend this company! 2 thumbs up!

Ze
Review №51

For Freedom Chiropractic @6210 Lehman Drive, 809181.How was your experience?Fantastic. They showed up on time ready to work, and got their work done right on their estimation of time to complete.2. Quality of service?We have a really beat up old carpet with well worn paths around our office. By the time these guys were done our carpet was trail and stain free!3. Were we on time?You guys got here ahead of schedule and ready to go. Not only were you one time physically, but I felt I had your undivided attention.4. Appearance?Good clean honest looking fellas. Its not like they came in in suits, but I could tell just by looking at them that theyd do good work!5.Would you refer us?Absolutely, in fact Ill probably hire you guys to come clean the ducts and carpet at my house!

Br
Review №52

Creative Carpet Care was AMAZING for us! They were easy to schedule, cleaned and PROTECTED our carpets and were very efficient. I would recommend them any chance I get!

ty
Review №53

If you want quality and professional service, this is the team to work with!!!!

Pa
Review №54

Because of stains and wear, we though we would need to replace our carpeting. Ben did an amazing job restoring the carpet. This company is professional with a fair price. I highly recommend Creative Carpet and Restoration!!

St
Review №55

I have been a carpet cleaner here in the Springs since 2000. When I broke my ankle this past year, Benjamin stepped up, took care of all my customers, didnt try to steal them, gave me a commission so I could put food on my table and helped me keep my business going strong. I could not have imagined anyone being so kind to his competitor. He is the definition of INTEGRITY. (P.S. Got great feedback about him from my customers.)

Ly
Review №56

Called on a recommendation from good family friends. Saturday after hours emergency call; awesome, caring attitude and customer service! So thankful they were willing and able to take care of Mom in her time of need. Great outfit to work with; you wont regret it!!

Br
Review №57

Great response time. This is a wonderful small company with informed people who saved us time and money. Would recommend them to anyone.

J
Review №58

Creative Carpet Care and Restoration was very professional and on time. They cleaned my tile and carpets throughout my house and they looked better than when I moved in. Ben is very proficient in what he does and worked around my schedule. I would recommend Creative Carpet Care & Restoration to any one of my friends, family, and even my business.

Mi
Review №59

Creative Carpet Care has been cleaning our carpets for the last few years, they always have done a top notch job, as we have family, grandchildren and both a cat and a dog, getting everything out of our carpets is our priority. They always have left our carpets clean and all spots gone, they clean the vents too, they just do a great job, I would heartily recommend them to anyone wanting their carpet to be clean and stay clean for months after.

Al
Review №60

These guys are great.1. We had a wonderful experience with getting them scheduled, and with the two guys that came out and did the work.2.The Quality of work done is Top Notch.3. They showed up on time.4. Their appearance was neat and clean.5. I recommend them to any one and will use them again.

Ka
Review №61

I have been using Ben and his crew for years and have never had a bad experience. From standard carpet cleaning to house cleaning to restoration work after a nasty sewage overflow, they are professional, reasonable and always do a great job. I highly recommend them!

Ch
Review №62

I highly recommend Creative Carpet Care for all your carpet cleaning, duct cleaning, and water remediation. Ben came to clean the carpets when I sold my house last year and made them look great for the new owners. Got stains out that previous carpet cleaners did not.

Er
Review №63

This is such a GREAT company. They are professional, organized, efficient, and affordable. I really cant say enough and was very pleased. Thanks so much Ben and Brad Stratman for your commitment to quality!

Be
Review №64

Ben and his crew are responsive and professional. They have helped me over the past few years with carpet cleaning and deep house cleaning. Ben is so courteous and the job is always done well! I highly recommend this company.

He
Review №65

Ben & Brad Stratman are the BEST! Theyve been cleaning my carpets in my home for years. They always do a fantastic job! Theyre quick, on time, & professional. Ill never use anyone else.

Ch
Review №66

They do such a great job and have wonderful customer service. This is the only Carpet Cleaning company that I recommend and will use.

Jo
Review №67

HARD TO FIND! an honest and ethical carpet care company. Once you do, you keep them and refer, thats what I do with Ben and the guys at Creative Carpet Care. Just a couple of good ol boys. Thanks guys!!

He
Review №68

After flood damage to out walls and ceilings they sent a tech out do do moisture readings for an insurance claim. The tech assured us that the report would be sent in a few days. It is now almost a month later and no report. We have called repeatedly and are always promised a call back but have yet to get one. We have been given numerous conflicting answers ranging from why they cant find the report or that it is being typed up and will be completed today . We have 3 small children and cant fix the water damage and possible mold contamination until we can submit the report to our insurance company. If you dont want a lost insurance claim or mold in your home do not use them. However if you enjoy being lied to and jerked around these are your guys!

El
Review №69

The most amazing cleaners, ever. They charged me less than the last guys charged to do just my carpets and a rug, But these guys threw in my furniture, steam cleaned my tile floors, baseboards and cleaned off all the counters, etc. in my kitchen. This is the best my house has looked in two years. They are friendly and professional, and they even rescheduled twice when my family was sick. Nicest guys, ever. I am a customer for life! AMAZING!

Ch
Review №70

Ben came recommended to me through my plumber. I had an issues with the bad Quest piping they used years ago. I had a mess in my crawl space with water and mold. Ben came out same day and got the initial stages going. He is a gracious guy and walks you through everything. Even worked with me when my insurance denied my claim. He is patient and answered so many questions for me. I highly recommend him for whatever service you need! Thank you Ben!

Ge
Review №71

Creative Carpet Care Does an amazing job to our carpets and furniture. Their customer service is outstanding and they’re always willing to help their clients out.

Ca
Review №72

Creative Carpet & Care cleaned a wool rug for my mother that was sitting in a closet unused due to being soiled. As she doesnt drive, they came to her home, picked up the rug, explained their service options, gave an estimate, and brought the rug back to her on the promised date, at the quoted price. Good, friendly service, and now mother can use the rug again!

Rh
Review №73

Very responsive, easy to work with and they do the job right! I would definitely recommend them. This company has integrity!!

ve
Review №74

They are the Best! very respectful and humble crew,they are Awesome in their service!Great costumer services.

Br
Review №75

Guys are great. Very knowledgable about what they do!

Ed
Review №76

Quality work. Professional. Attention to detail. Friendly carpet techs. Highly recommend this company.

D'
Review №77

Super honest and great service. Above and beyond my expectations! My carpets are still perfect after 4 months! Wow!

Do
Review №78

Ben (principal partner) first comes out and assesses the job and provides a quote for the three different level of services. I would strongly recommend anyone at least select the Deluxe (middle) level; at this level they vaccum, use their fast dry equipment, and clean the ducts a few inches down from all vents. The professionalism, timliness, quality of work, concern for the customer experience and reasonable price for the level of work performed were all outstanding. They will not be the least expensive alternative, but you will not get a better value for the quality of work performed.

Tu
Review №79

Brad and his team are amazing. If you need your carpets cleaned or taken care of a waterdamage look no further, you found the best one!

Fr
Review №80

They work off the philosophy do the right thing, because its the right thing to do. These guys ROCK! I highly recommend them.

Re
Review №81

We had a very large sewage issue at our commercial building and they came in and did a great job of handling the situation. We would highly recommend them!

Sc
Review №82

We had a part on our refrigerator and ice maker break and water was seeping in the back of the unit and into the wood flooring. It took many days to notice, but by then the real damage to the wood had been done. The Creative Carpet Care & Restoration team came in and assessed the damaged, took measurements regarding water content and humidity and started to dry out the flooring. They also got down into the floor chase to extract any water. Their De-humidifiers and fans worked around the clock, and the wood starting to dry out and settle back into place. While some boards needed to be replaced, they certainly minimized the possible damage in a hurry. They came immediately and were very professional. I strongly recommend Ben and Brad and their team. They were excellent.

br
Review №83

These guys did a fantastic job! I would definitely recommend them to anyone.

Ma
Review №84

On time and affordable! Easy to work with, great customer service.

Ti
Review №85

They do a great job and are very reliable when we need them!

Ga
Review №86

Great company, great service and great prices.... we have used them many times for carpet, tile and throw down rugs.....ask for Ben or Brad

Do
Review №87

I would highly recommend these guys, experienced, very professional, and do the job on time for a fair price. Exactly what Im looking for in a carpet cleaning and restoration contractor.

Ky
Review №88

CREATIVE CARPET CARE is a solid and dependable local business. I have know the family and their professional standards for many years.Prompt response to phone calls, on-time appointments, excellent cleaning services, professional uniform when working on the job site, with a price point that is fair and reasonable.We have called Creative Carpet Care at Fratelli Ristorante Italiano and for services to my real estate clients at Berkshire Hathaway.I would recommend the Stratman Team to anyone looking for a job well done.Best Regards, KYM PALOMBA

Mi
Review №89

I deffinetly recomend these guys! Very professional and went above and beyond. I will be calling them soon to schedule to the rest of my couches cleaned!

Ti
Review №90

Great friendly service!

Jo
Review №91

Great company!

Jo
Review №92

Ben is the man when it comes to carpets and cleaning!!! Highly recommended!!!

Da
Review №93

Great people, very honest. Obtained eqpt from another provider to squeeze us in. Results are fantastic. Would definitely recommend for Carpet Cleaning!!

Information
12 Photos
93 Comments
4.9 Rating
  • Address:4164 Austin Bluffs Pkwy Suite 338, Colorado Springs, CO 80918, United States
  • Site:http://coloradospringscarpetclean.com/
  • Phone:+1 719-641-8600
Categories
  • Carpet cleaning service
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:Closed
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