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Five Star Hail
4620 Austin Bluffs Pkwy, Colorado Springs, CO 80918, United States
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Five Star Hail

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Ju
Review №1

I had a pretty significant dent on my front driver side fender. I went all around town looking for the right quality of service at a good value. I stopped by Five Star Hail. Jacob got me immediately and took care of my car within Few hours. Now it looks as good as new.I’m highly impressed with the customer service. He even gave me a ride to my next destination. I could recommend Five Star Hail the service is beyond a 5 star rating. If you don’t believe me go see for yourself.

Mi
Review №2

I could not have had a more amazing experience than I did with 5 Star Hail. Jake and his team did a great job turning a terrible hail event into a positive experience. They made sure all my questions were answered and concerns were addressed. They returned my truck in such great shape. They were so quick to get my truck in the shop and finished. I would recommend this shop to anyone in need of paintless dent repair. Hands down the best experience I have EVER had with a body shop. Thanks Jake and the rest of the 5 Star Hail team for taking great care of me and my truck, you have earned my business and strong reccommendation!!!

Ma
Review №3

Jake and his team are phenomenal! Worked quickly to get my 4Runner limited repaired. Got my vehicle back cleaner than I dropped it off and all damages fixed perfectly. They kept me in the loop and even made sure I was able to get to my rental car when I dropped my vehicle off. Such a nice team who genuinely cares about the customer and their vehicle. Would not go anywhere else! Five stars!

Ch
Review №4

Jake and Five Star Hail came highly recommended and I can see why. They had my car back in half the quoted time, spotless inside and out, even coordinating with my insurance company thus creating a seamless transaction. They turned a sour hail storm into a bright sunny day!

Am
Review №5

Jake and staff are amazing and super professional. They did such an amazing job on my vehicle and I got way more out of my money than I should have! This is absolutely the place in town to go. Thank you so much for everything!

Gr
Review №6

Highly professional and great quality! Have used this shop twice and would recommend every time.

Ac
Review №7

Five Star Hail is THE BEST shop I have ever been to! I worked with Jake, who was so great; however the entire crew are all so friendly and helpful. Not only is the customer service phenomenal but they have exceeded my expectations when it came to repairing my car. I couldnt be happier with the results and will be coming here from now on with any repairs I may need in the future... I would highly recommend this place to anyone wanting outstanding service.

Al
Review №8

Jake and the team went above and beyond for me and my Jeep! The best customer service I’ve had with a car repair shop of any kind and the final product looked perfect. Hands down recommend!

Co
Review №9

I couldnt be happier with Five Star Hail, they did an absolutely wonderful job on my car. They also provided me with a loaner vehicle while the work was getting done. When I showed up to pick up my car this morning, it was parked out front looking all fresh and mean and you could tell it had just been washed. They even detailed the inside for me. I wish I could give them more stars, they exceeded my expectations! Highly recommend!

Ka
Review №10

I was unable to find anyone to help me in the Denver area to get my hail damage repaired. I got online and found five star and they got me in within a couple of days! They did an excellent job on my repair and they came through on time and my car looks fantastic! They also charged a fair price and came in under budget! I would highly recommend this repair shop, they were also very polite and accommodating. Karen Z Lakewood CO

ju
Review №11

MR Jake is the man. Professionally handled my situation even when I was irritated. Highly professional as a shop owner. Best experience considering the situation . I vote jake . 👍🏽

Ke
Review №12

Super friendly and helpful staff. Always willing to answer all of our questions and made working with the insurance company easy and painless. Thank you very much!

kr
Review №13

I had major hail damage after a storm last year. My car looked like a golf ball! After doing many estimates, I decided to go with Five Star Hail due to all the positive reviews. I was able to meet with Jake and see him in his work environment which made this decision a no brainer. Jake is a fabulous guy all around. He was professional and friendly and truly fixed my car as if it were his own. In fact it came out looking as good as it did new off the lot! I was surprised at how easy the repair process was compared to other similar businesses that I had been to in the past. I cannot say enough about this business...Please if you are looking to fix your car, give Jake and Five Star Hail a call to at least meet with him for an estimate because I know for certain that you will not be disappointed!!

N
Review №14

I cannot share with you enough how amazing five star was an overall blessing in every way possible! They fit me in when no one else would, my car looks brand new !! They also gave me a loaner car when my insurance company would no longer extend the car I rented. They made my car brand new they shampooed clean clean the tires it was brand new when I got it back I just cant tell you how hiw glad I am I went to these people and I will never go anywhere else!!!

Ci
Review №15

This is a great shop to visit. The people are super friendly. I sent my car in to get my car repaired after a hail storm. My car was ready super quick. They took care of the insurance claim and everything for me. I would highly recommend it to anyone needing hail storm repairs.

Wi
Review №16

Jake was awesome! He worked our cars in right before going out of town! He did an awesome job, we can’t even tell there was a door ding in our cars! Fantastic service, highly recommend them!

Ra
Review №17

Worked on my sons 2013 subie wrx looks great free rental car wow thats awesome . recommend highly.Thank you really appreciate your work.

Ga
Review №18

Great family run business. Experienced technicians were fast and thorough. I am glad I trusted my car to this company. They even covered $500 of my deductible.

jo
Review №19

Best darn place in town. Left my 2012 Dodge Ram with these boys and they did more than magic. My truck looks like the day I bought it. They even took the time to get little dents out of it that wasnt hail damage. Honest caring people who go above and beyond to take care of Colorado Springs citizens. Thanks boys for everything.

Ma
Review №20

My Tacoma was in one of the recent hail storms, after reading the reviews and talking with the guys at 5 Star I knew I wanted them to fix my truck, I just got it back today and it looks amazing!!!They even fixed a couple of door dings for no cost....These guys truely EARN their 5 star reputation....Great Job!!

ba
Review №21

5 Star hail was very professional. After that big hail storm I wasnt sure my car would ever look good again. Its looks brand new after 5 star hail worked their magic.

Lu
Review №22

The professionalism and drive to excel exemplified by Jake Schroeder is unmatched in the dent and hail industry! Dealing with my insurance company and everybody else involved, the stress that usually goes into these types of unfortunate situations was completely relieved off of my shoulders. I would recommend Jake and nobody else in this industry, thanks again!

Ca
Review №23

Jake and the guys at Five Star Hail are awesome! Had a minor ding in my car from a 30 minute trip to Walmart. These guys took the dent out of my 2014 Chevy Equinox a lot quicker than I expected. Will use again in the future.

Ko
Review №24

I would give Five Star Hail more stars if I could. Jake Schroeder is about the friendliest and most knowledgable body repair guy Ive ever met. It was a pleasure working with him (and that says a lot seeing how my car was all beat up). He not only took my car the day after I called him, he turned it in two business days, back to perfect condition. (BTW, I had also call Larry H. Miller Collision because they are on USAAs preferred list and they said they couldnt get me in until December!!). The promptness, professionalism and craftsmanship is above and beyond. Highly recommend Five Star Hail!

Kr
Review №25

Jake and his team are incredible. Living in Colorado, the weather is unpredictable and due to storms I have worked with them three times! Theres a reason I keep going back. They bend over backwards to accommodate their customers and I will be a customer for life.

Ca
Review №26

I spoke with jake! Probably the greatest experience after such trauma to my new car! I went to the shop and had two other employees inspect the damage from Friday’s hail storm, and turns out I was at the wrong place at the wrong time and had pretty massive damage, turns out it’s all good because these guys are here and they are awesome! Friendly, and even have a shop dog!(; which is super cute ! All around I feel like family here! I am so thankful! Thank you thank you!!Especially jake! (;

Ch
Review №27

They are great! Made my truck look new again! Thank you guys, I really like the job you did!

Da
Review №28

This place rocks! Brought my brand new (to me) 2014 Jeep Limited to them after getting major door dinged not two hours after taking delivery. I thought the price quote was very fair considering how bad and where the dent was located. They spent longer on the job than they thought to get it perfect. There is no way you can tell that there was ever a dent in the door! And, even though it took longer than they thought, they stood behind their original quote. Go to these guys for your body work! You wont be disappointed!

Er
Review №29

By far the best service and experience with my car. Jake was amazing and I would highly recommend Five Star Hail to anyone, they truly care about their work and dealt with my insurance company for me.

Br
Review №30

I cant say enough good things about Jake & his team. I have had the misfortune of having hail damage 2 yrs in a row but they really came through for my family. The first time I filed the claim I wasnt certain were to go, I picked from a list & got a rental car through my insurance company. Five Star Hails performance exceeded my expectations, it was accurate, timely and they backed their work 100%, just as promised. After the 2nd storm I knew exactly where I wanted to go for the repairs. The biggest difference this time was I also took advantage of the loaner car that they offer. Hassle free & accurate service; I highly recommend them!

St
Review №31

Had a door ding in my New Ford F-150. They got it fixed quickly, and perfectly. Would definitely recommend!!!

Br
Review №32

Working with 5 Star Hail was a pleasure. The gentleman by the name of Richard was very polite and professional. Would recommend them to anyone in the need of paintless dent repair.

Jo
Review №33

Jake provides excellent service and is very personable as well as doing a little extra work without charge, highly recommend. Thanks Jake and Rob!

Br
Review №34

Great team of people here, I would have no hesitation going back

Ni
Review №35

Theyre a great group to go to for dents and hail damage. My car had a huge crater of a dent in the door and they were able to get it nearly back to perfect and the prices are extremely reasonable!

Ro
Review №36

They live up to their name. The work was done very well. I definitely would recommend others to try them out.

Fe
Review №37

Jake you guys did an amazing job fixing our work truck we really appreciate it

Su
Review №38

Jake did a beautiful job removing big creases in my door and he kept it affordable! This is a great company--we will definitely use them again!

Ga
Review №39

We has just purchased a 2015 used vehicle, very low mileage and just like new. We surveyed our car the day after our purchase and noticed a dent(a little bigger than an egg) on the car. I contacted the dealership and got the “you bought it as is” answer. So I searched the web for paintless dent repair shops in Colorado Springs. After several calls to various shops explaining the dent I needed fixed and being told I would need to bring the vehicle in for an estimate I ended up calling Five Star Hail. Jake was very personable and listened to my explanation of the issue. He gave me an estimate of both cost and time over the phone and they were less than the ones I received from other paintless dent repair shops. Knowing that it could change I decided to take my vehicle to him. My wife and I met him and right off he showed that his pleasant demeanor over the phone was no act. He was very pleasant and professional as he surveyed our vehicle and then gave us a price and time estimate. His price and time estimate were spot on to what he gave us over the phone. He then took the time to explain how the process worked and allowed us to see him in action. Although Five Star Hail is not your LARGE corporate type business, Jake’s professionalism and work ethic was far superior to a lot of the big dealership type repair shops. He surveyed the vehicle, gave us the price, explained things and then preceded to make the repair. Once completed (including buffing the affected area), there was no indication that a dent had existed. The car looks great. One thing that Jake did was tell us how many places say they have good techs, but it really takes someone who was mentored and really understands and knows exactly what it takes to do the job right. His mentor was his father. Well, his father can be proud as Jake knew what he was doing, treated us with respect and courtesy, kept his word and provided superior service.We left the business as happy / satisfied customers and well gladly go back there should the need arise.

Ni
Review №40

Great place to get your car dents repaired at a great price

Jo
Review №41

Best Auto Hail Dent repair company in colorado springs we loved working with jake and his lovely staff

ja
Review №42

Thank you for take care on me and my car.

Er
Review №43

Jake did an excellent job! He was very professional and clearly knows his trade.

Br
Review №44

They fix dents real good.

Br
Review №45

Horrible service. Told me that they could service my car, then took me off their schedule and said they could no longer help me until December. Very unprofessional and extremely rude.

Ma
Review №46

Awesome people

Du
Review №47

Excellent service!

67
Review №48

Fast, friendly, professional, and quality.

Co
Review №49

Fast and furious repairs.

Information
41 Photos
49 Comments
4.9 Rating
  • Address:4620 Austin Bluffs Pkwy, Colorado Springs, CO 80918, United States
  • Site:http://fivestarhail.com/
  • Phone:+1 719-260-2338
Categories
  • Auto dent removal service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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